Verified User in Government Relations
AG
Verified User in Government Relations
Small-Business (50 or fewer emp.)
"use full to create the survey in needed to reach people online"
3.5/5
What do you like best about SmartSurvey?

fairly easy to use when creating the questionnaire Review collected by and hosted on G2.com.

What do you dislike about SmartSurvey?

i dont like the fact that it doesn't tell me if someone has completed a questionnaire. Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Verified User in Government Administration
Small-Business (50 or fewer emp.)
"Thanks to Smart Survey"
4/5
What do you like best about SmartSurvey?

Ease of use and choice of question types Review collected by and hosted on G2.com.

What do you dislike about SmartSurvey?

SS code not allowable on some sites Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"Great product for capturing feedback"
4.5/5
What do you like best about SmartSurvey?

Ease of use. Surveys can be set up very quickly Review collected by and hosted on G2.com.

What do you dislike about SmartSurvey?

No dislikes at the moment. Have been able to do everything we need using the software. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"So easy to use."
5/5
What do you like best about SmartSurvey?

This software is easy to use and it looks very clean, After some years using a leading competitor's product this is a delight. Review collected by and hosted on G2.com.

What do you dislike about SmartSurvey?

Nothing really - just getting used to where things are in a new piece of software. Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"Easy to use survey software with useful and simple results processing"
4.5/5
What do you like best about SmartSurvey?

I found creating the survey easy to use and intuitive. There were a large range of question types (multiple choice, single answer etc), allowing you to tailor the survye to your needs and keep it interesting for respondents. It was very easy to reorder and edit the survey before launching. Also very simple to make the survey go 'live' and to close it. The results can be exported as data, and there is easy analysis and easy filtering of results. Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about SmartSurvey?

I liked the product, and had no real complaints. Review collected by and hosted on G2.com.

Peter C.
PC
Peter C.
Joint Founder & Director
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Good solid product"
4/5
What do you like best about SmartSurvey?

Easy to use. Good support. Very functional and not too expensive. Good email engine. Review collected by and hosted on G2.com.

What do you dislike about SmartSurvey?

Some of the export options could be better. Better short term access to some of the premium features Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
GN
Verified User in Non-Profit Organization Management
Enterprise (> 1000 emp.)
"User Friendly Survey Software."
4.5/5
What do you like best about SmartSurvey?

User Friendly Interface makes setting up surveys from scratch very simple. Support is efficient and helpful. Review collected by and hosted on G2.com.

What do you dislike about SmartSurvey?

Slight limitation on question types and would like same page skip logic, this doesn't take away from the products other features though. Review collected by and hosted on G2.com.