AG
Aurelio G.
Operations Manager
Small-Business (50 or fewer emp.)
"Impeccable service to receive comments from our users !!"
4/5
What do you like best about SmartSurvey?

The tool has been very detailed and complete, we have not had any problems regarding its operation, the tool has also been able to use this service to carry out the surveys in a very simple and simple way either to create, modify or send them since with this service It can be distributed, it also offers us a panel to observe those surveys sent and receive both positive and negative responses from customers, which in turn will help us to improve areas or certain points of the company, I liked Very much this very simple tool, simple and without the need for external help to use it. Review collected by and hosted on G2.com.

What do you dislike about SmartSurvey?

Until now we have not had any kind of problem regarding the operation of the system, a very detailed and complete tool, each of its characteristics and functions are very intuitive so we do not need any kind of help from third parties or technical support, however to Future could improve or add new characteristics and text, colors or designs to be able to improve the surveys and make them more attractive, that is, to offer a continuous change to send variety. Review collected by and hosted on G2.com.

Autumn F.
AF
Autumn F.
Account Representative
Mid-Market (51-1000 emp.)
"SurveyMoz - The Easier Survey"
4.5/5
What do you like best about SmartSurvey?

I like that there are a multitude of question types to choose from. I don't have to only make questions available for multiple choice answers. I can make questions on a scale or ranking and it is easier to gain valuable data that I need. It is perfect to gain opinions on the journalism story that I am writing, but I can see it being super useful for business owners or administrators looking for feedback from customers/clients on services and products. Unlike other survey sites, Survey Moz allows you to view your results in attractive graphs and charts. Review collected by and hosted on G2.com.

What do you dislike about SmartSurvey?

I wish you could preview what the question and answers would look like before you choose to add the question to the survey. It would be easier to choose different answer options to find what would fit best with the question that I am trying to ask. Different answer options would provide me with different data. Review collected by and hosted on G2.com.

Ben T.
BT
Ben T.
Freelance Writer
Small-Business (50 or fewer emp.)
"A Good, Flexible Survey Solution"
4/5
What do you like best about SmartSurvey?

SmartSurvey is easy to use and it's simple to put together surveys with varied question types and options. There's a surprising amount of functionality hidden away behind a fairly straightforward interface. Experiences with the support and customer services teams have always been positive, and there's a basic free membership tier. Review collected by and hosted on G2.com.

What do you dislike about SmartSurvey?

The user interface is a little old fashioned looking and it could be made a little easy to create more attractive and modern survey layouts. However, there's not much to really criticise. Review collected by and hosted on G2.com.

MR
mariah r.
manager of admissions department
Mid-Market (51-1000 emp.)
"Super easy to use! "
4.5/5
What do you like best about SmartSurvey?

I like that they offer a free option, it made trying it out easy and cost effective. Also, If you’re a non profit or in education, premium is potentially free. Once you’re done with your survey, you get results instantly so it’s good if you’re in a time crunch. You can print and get common stats easy. I have not noticed any errors when converting to excel. Review collected by and hosted on G2.com.

What do you dislike about SmartSurvey?

Unlike google forms, you can’t switch back and forth from editing to seeing a sample of the survey. We have not worked with SurveyMoz for too long so I do not have enough experience to have any other dislikes yet. Review collected by and hosted on G2.com.

Verified User in Market Research
AM
Verified User in Market Research
Mid-Market (51-1000 emp.)
"Best survey"
3.5/5
What do you like best about SmartSurvey?

I like survey moz because it's a best way to survey your product and get immediate results of your product with any waiting I love to do survey this because some time I have to survey are product so we can just survey and get results with out any problems. Review collected by and hosted on G2.com.

What do you dislike about SmartSurvey?

Their is one disadvantages is this show. Popups like advertisement and side popup they some time waste time and disadvantages of this survey online and some time require time takrn this is a problem in this Review collected by and hosted on G2.com.

Ramin S.
RS
Ramin S.
Enterprise Marketing Manager
Mid-Market (51-1000 emp.)
"SurveyMoz Review"
4/5
What do you like best about SmartSurvey?

Easy to maintain, create and expand all market research for multiple surveys. Easy to upload creative and the customer service team is very helpful. Review collected by and hosted on G2.com.

What do you dislike about SmartSurvey?

Sometimes responses take a bit longer to get answers from due to the fact that the team is based in a different time zone. Review collected by and hosted on G2.com.

FD
Farouq D.
Sales Head
Mid-Market (51-1000 emp.)
"I Totally Enjoy SurveyMoz"
5/5
What do you like best about SmartSurvey?

I totally enjoy using SurveyMoz to design online feedback polls for customers and clients. It gives very reliable and accurate results from polls and surveys. SurveyMoz has smooth templates to get up and moving with your surveys. It is one of the most preferred ways I use to get constructive feedback from customers easily. Review collected by and hosted on G2.com.

What do you dislike about SmartSurvey?

Not so much of dislikes. It virtually has nothing that makes me sad. I totally like using SurveyMoz Review collected by and hosted on G2.com.

Vaibhav P.
VP
Vaibhav P.
Freelance Projects
Mid-Market (51-1000 emp.)
"Making survey questions made easy"
4.5/5
What do you like best about SmartSurvey?

Its user interface is very easy to use, the application doesn't have any learning curve and you will start making surveys right from the start. The question designing part is easy, also you can share your survey questions with the help of the link. Review collected by and hosted on G2.com.

What do you dislike about SmartSurvey?

The themes available are very basic and may be optimized to match modern templates used by other survey websites. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Pretty good site"
3.5/5
What do you like best about SmartSurvey?

I like the many options the site offers. Each of their options are professional and not difficult to work with Review collected by and hosted on G2.com.

What do you dislike about SmartSurvey?

At times it difficult to maneuver through Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"SurveyMoz Review"
4/5
What do you like best about SmartSurvey?

-It has greatly created the easy of conducting research. This has been handy when creating research investigating employee welfare. Review collected by and hosted on G2.com.

What do you dislike about SmartSurvey?

At times, the target group of the survey may not comply as expected hence compromising the outcome. Review collected by and hosted on G2.com.