--- title: Smartsupp Reviews meta\_title: 'Smartsupp Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1050 reviews by the users' company size, role or industry to find out how Smartsupp works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 1050 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- ### Smartsupp Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Smartsupp's **ease of use** exceptional, enhancing communication and allowing for seamless integration with various platforms. [(108 mentions)](https://www.g2.com/products/smartsupp/reviews?filters%5Bsentiment_snippet%5D=1678040&qs=pros-and-cons#reviews) Users appreciate the **easy setup** of Smartsupp, making website integration and configuration a breeze. [(68 mentions)](https://www.g2.com/products/smartsupp/reviews?filters%5Bsentiment_snippet%5D=1677731&qs=pros-and-cons#reviews) Users appreciate the **helpful automation** features of Smartsupp, enhancing customer support efficiency and engagement. [(63 mentions)](https://www.g2.com/products/smartsupp/reviews?filters%5Bsentiment_snippet%5D=1678648&qs=pros-and-cons#reviews) Users love the **real-time visitor tracking** and easy-to-use features of Smartsupp across multiple devices. [(62 mentions)](https://www.g2.com/products/smartsupp/reviews?filters%5Bsentiment_snippet%5D=1679603&qs=pros-and-cons#reviews) Users praise the **intuitive interface** of Smartsupp, enhancing navigation and ensuring a smooth, user-friendly experience. [(51 mentions)](https://www.g2.com/products/smartsupp/reviews?filters%5Bsentiment_snippet%5D=1676917&qs=pros-and-cons#reviews) Users find the subscription **expensive** , especially for small businesses, and suggest price reductions for better accessibility. [(29 mentions)](https://www.g2.com/products/smartsupp/reviews?filters%5Bsentiment_snippet%5D=1678274&qs=pros-and-cons#reviews) Users feel that the subscription price is **too high** , suggesting that reducing it could enhance overall satisfaction. [(21 mentions)](https://www.g2.com/products/smartsupp/reviews?filters%5Bsentiment_snippet%5D=1678838&qs=pros-and-cons#reviews) Users find the **AI limitations** of Smartsupp restrictive, requiring tedious manual input for better chatbot performance. [(19 mentions)](https://www.g2.com/products/smartsupp/reviews?filters%5Bsentiment_snippet%5D=1679586&qs=pros-and-cons#reviews) Users find **missing features** like limited integrations and slow customer switching frustrating in Smartsupp. [(16 mentions)](https://www.g2.com/products/smartsupp/reviews?filters%5Bsentiment_snippet%5D=1679855&qs=pros-and-cons#reviews) Users find the **chat management lacking** , struggling with limited message editing and poor support communication. [(10 mentions)](https://www.g2.com/products/smartsupp/reviews?filters%5Bsentiment_snippet%5D=1678307&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Smartsupp ##### 1. Ease of Use Users find Smartsupp's **ease of use** exceptional, enhancing communication and allowing for seamless integration with various platforms. [ See 108 mentions ](https://www.g2.com/products/smartsupp/reviews?filters%5Bsentiment_snippet%5D=1678040&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Simple tool for team-based live chat with website visitors" What do you like about Smartsupp? Smartsupp is easy to set up and straightforward to use. It helps us stay in touch with website visitors in real time and keep conversations organized ![Cosmin Adrian T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cosmin Adrian T.") CT Cosmin Adrian T. Small-Business (50 or fewer emp.) 4.0/5 "Smartsupp seems to be a good choice for my first chatbot" What do you like about Smartsupp? Seems easy to use, has many useful automated message routines ##### 2. Easy Setup Users appreciate the **easy setup** of Smartsupp, making website integration and configuration a breeze. [ See 68 mentions ](https://www.g2.com/products/smartsupp/reviews?filters%5Bsentiment_snippet%5D=1677731&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Simple tool for team-based live chat with website visitors" What do you like about Smartsupp? Smartsupp is easy to set up and straightforward to use. It helps us stay in touch with website visitors in real time and keep conversations organized ![Pavel V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pavel V.") PV Pavel V. Small-Business (50 or fewer emp.) 4.0/5 "Smartsupp: Easy Setup, Clear Interface, and Real-Time Visitor Insights" What do you like about Smartsupp? What I like most about Smartsupp is its ease of use, quick setup, and clear interface. I appreciate the ability to communicate with visitors instantly ##### 3. Helpful Users appreciate the **helpful automation** features of Smartsupp, enhancing customer support efficiency and engagement. [ See 63 mentions ](https://www.g2.com/products/smartsupp/reviews?filters%5Bsentiment_snippet%5D=1678648&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Simple tool for team-based live chat with website visitors" What do you like about Smartsupp? Smartsupp is easy to set up and straightforward to use. It helps us stay in touch with website visitors in real time and keep conversations organized ![Pavel V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pavel V.") PV Pavel V. Small-Business (50 or fewer emp.) 4.0/5 "Smartsupp: Easy Setup, Clear Interface, and Real-Time Visitor Insights" What do you like about Smartsupp? What I like most about Smartsupp is its ease of use, quick setup, and clear interface. I appreciate the ability to communicate with visitors instantly ##### 4. Features Users love the **real-time visitor tracking** and easy-to-use features of Smartsupp across multiple devices. [ See 62 mentions ](https://www.g2.com/products/smartsupp/reviews?filters%5Bsentiment_snippet%5D=1679603&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Simple tool for team-based live chat with website visitors" What do you like about Smartsupp? Smartsupp is easy to set up and straightforward to use. It helps us stay in touch with website visitors in real time and keep conversations organized BP Blessed P. Small-Business (50 or fewer emp.) 4.0/5 "Effortless Automation with Multilingual Excellence" What do you like about Smartsupp? I use Smartsupp to automate our customer support with its AI chatbot and email capabilities. It's significantly improved our customer communications b ##### 5. Intuitive Users praise the **intuitive interface** of Smartsupp, enhancing navigation and ensuring a smooth, user-friendly experience. [ See 51 mentions ](https://www.g2.com/products/smartsupp/reviews?filters%5Bsentiment_snippet%5D=1676917&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Simple tool for team-based live chat with website visitors" What do you like about Smartsupp? Smartsupp is easy to set up and straightforward to use. It helps us stay in touch with website visitors in real time and keep conversations organized AC Adrian C. Small-Business (50 or fewer emp.) 5.0/5 "Simple and reliable live chat solution" What do you like about Smartsupp? Its ease of use and quick setup. Smartsupp is very intuitive, allowing us to start chatting with website visitors almost immediately, without complex ### 5 Cons or Disadvantages of Smartsupp ##### 1. Expensive Users find the subscription **expensive** , especially for small businesses, and suggest price reductions for better accessibility. [ See 29 mentions ](https://www.g2.com/products/smartsupp/reviews?filters%5Bsentiment_snippet%5D=1678274&qs=pros-and-cons#reviews) See Related User Reviews AC Adrian C. Small-Business (50 or fewer emp.) 5.0/5 "Simple and reliable live chat solution" What do you dislike about Smartsupp? Some advanced features and integrations are limited in the lower plans. For more complex automation or CRM integration, you quickly need to move to hi ![Maciej M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maciej M.") MM Maciej M. Small-Business (50 or fewer emp.) 4.5/5 "Easy to Configure and Get Started" What do you dislike about Smartsupp? Little bit a price, because when u start your ecommerce its not that easy to pay. ##### 2. Cost Users feel that the subscription price is **too high** , suggesting that reducing it could enhance overall satisfaction. [ See 21 mentions ](https://www.g2.com/products/smartsupp/reviews?filters%5Bsentiment_snippet%5D=1678838&qs=pros-and-cons#reviews) See Related User Reviews ![Maciej M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maciej M.") MM Maciej M. Small-Business (50 or fewer emp.) 4.5/5 "Easy to Configure and Get Started" What do you dislike about Smartsupp? Little bit a price, because when u start your ecommerce its not that easy to pay. MW Michał W. Small-Business (50 or fewer emp.) 5.0/5 "Mira AI Delivers Spot-On Product Recommendations" What do you dislike about Smartsupp? Despite all this, the price is high, cheaper packages will encourage more expansion ##### 3. AI Limitations Users find the **AI limitations** of Smartsupp restrictive, requiring tedious manual input for better chatbot performance. [ See 19 mentions ](https://www.g2.com/products/smartsupp/reviews?filters%5Bsentiment_snippet%5D=1679586&qs=pros-and-cons#reviews) See Related User Reviews ![Pavel V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pavel V.") PV Pavel V. Small-Business (50 or fewer emp.) 4.0/5 "Smartsupp: Easy Setup, Clear Interface, and Real-Time Visitor Insights" What do you dislike about Smartsupp? What I dislike most is the limitation of features in the lower plans and the occasional lack of clarity in the conversation history. I would also welc ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Small-Business (50 or fewer emp.) 4.0/5 "Easy Website Setup and Smooth Email Integration" What do you dislike about Smartsupp? I am not very convinced about the AI assistant so far ##### 4. Missing Features Users find **missing features** like limited integrations and slow customer switching frustrating in Smartsupp. [ See 16 mentions ](https://www.g2.com/products/smartsupp/reviews?filters%5Bsentiment_snippet%5D=1679855&qs=pros-and-cons#reviews) See Related User Reviews ![Pavel V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pavel V.") PV Pavel V. Small-Business (50 or fewer emp.) 4.0/5 "Smartsupp: Easy Setup, Clear Interface, and Real-Time Visitor Insights" What do you dislike about Smartsupp? What I dislike most is the limitation of features in the lower plans and the occasional lack of clarity in the conversation history. I would also welc AC Adrian C. Small-Business (50 or fewer emp.) 5.0/5 "Simple and reliable live chat solution" What do you dislike about Smartsupp? Some advanced features and integrations are limited in the lower plans. For more complex automation or CRM integration, you quickly need to move to hi ##### 5. Chat Management Users find the **chat management lacking** , struggling with limited message editing and poor support communication. [ See 10 mentions ](https://www.g2.com/products/smartsupp/reviews?filters%5Bsentiment_snippet%5D=1678307&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Room for improvement" What do you dislike about Smartsupp? Can’t edit a message, can’t reply to a message in a chat (tag, reply). ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Great App for Websites Owner" What do you dislike about Smartsupp? They limit the chat option instead, if it is possible to chat with live visitors without necessary to wait for the Chatbot to be active. ## Top-Rated Alternatives [ ![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio") Tidio 4.6/5(1,959) ](https://www.g2.com/products/tidio/reviews) [ ![LiveChat](https://images.g2crowd.com/uploads/product/hd_favicon/04131773581c352e6a7121a9d05737e5/livechat.svg "LiveChat") LiveChat 4.5/5(810) ](https://www.g2.com/products/livechat/reviews) [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ View All Alternatives ](https://www.g2.com/products/smartsupp/competitors/alternatives) ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Small-Business (50 or fewer emp.) 2/27/2026 "Simple tool for team-based live chat with website visitors" 4/5 What do you like best about Smartsupp? Smartsupp is easy to set up and straightforward to use. It helps us stay in touch with website visitors in real time and keep conversations organized within the team. The interface is clear and makes it simple to follow up on incoming messages. Review collected by and hosted on G2.com. What do you dislike about Smartsupp? Some features could be a little more flexible, and it can sometimes take a moment to find the right setting. A few parts of the workflow could also be smoother, especially when multiple people are involved and you’re trying to coordinate. Overall, it works well, but there’s still room for a few small improvements. Review collected by and hosted on G2.com. What problems is Smartsupp solving and how is that benefiting you? It helps us communicate quickly with website visitors and coordinate our responses internally. This cuts down on back-and-forth and makes it easier to address questions right away while people are browsing. As a result, we can reply faster and keep our communication more consistent. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AC Adrian C. Marketing Small-Business (50 or fewer emp.) 2/9/2026 "Simple and reliable live chat solution" 5/5 What do you like best about Smartsupp? Its ease of use and quick setup. Smartsupp is very intuitive, allowing us to start chatting with website visitors almost immediately, without complex configuration. The real-time chat and basic automation features help us respond faster and improve initial contact with potential leads. Review collected by and hosted on G2.com. What do you dislike about Smartsupp? Some advanced features and integrations are limited in the lower plans. For more complex automation or CRM integration, you quickly need to move to higher tiers. Review collected by and hosted on G2.com. What problems is Smartsupp solving and how is that benefiting you? Smartsupp helps us engage with website visitors in real time and capture leads that would otherwise leave without contacting us. It improves first contact, shortens response times, and allows us to identify potential customers more efficiently, resulting in better lead generation and customer engagement. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Budros K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Budros K.") BK Budros K. Marketing Specialist Mid-Market (51-1000 emp.) 3/30/2026 "Intuitive, Fast to Install, and Great for Real-Time Visitor Tracking" 4.5/5 What do you like best about Smartsupp? It has an intuitive interface, is quick to install, and allows real-time visitor tracking on the website. Review collected by and hosted on G2.com. What do you dislike about Smartsupp? It lacks more advanced automation features and deeper integrations with some CRM systems. Review collected by and hosted on G2.com. What problems is Smartsupp solving and how is that benefiting you? It helps maintain instant communication with potential customers, allowing me to respond quickly to inquiries and increase website conversions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AS Andreas S. Inhaber Small-Business (50 or fewer emp.) 1/26/2026 "Simple integration into different systems" 5/5 What do you like best about Smartsupp? Simple integration also in the different systems Review collected by and hosted on G2.com. What do you dislike about Smartsupp? A WhatsApp Business account cannot be connected with SmartSupp if it was not set up through the Meta platform. However, on Meta, WhatsApp Business accounts that were only set up in the app cannot be merged with the Meta platform. Consequently, an existing WhatsApp Business account cannot be integrated. Review collected by and hosted on G2.com. What problems is Smartsupp solving and how is that benefiting you? Visitors and potential customers should be able to quickly establish live contact with an advisor. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated EN Euro N. 10/27/2025 "Effortless Setup and Reliable Automated Responses" 5/5 What do you like best about Smartsupp? I appreciate Smartsupp's surprisingly easy setup, which was straightforward even for someone with my technical background as a software engineer. The platform effectively addresses my needs by tracking visitors and managing replies when I'm offline, which is crucial as I risk losing customers during those times. I find the AI features particularly useful as they help guide customers efficiently, enhancing customer interaction and satisfaction. Smartsupp is also very easy to use and relatable, with a simplicity that stands out, making it a product I would buy again. The uncomplicated setup process reinforces its user-friendly nature, and I have no immediate desire to change anything about it. Additionally, I am so satisfied with Smartsupp that I would confidently recommend it to others, rating it a perfect 10 for recommendation. Review collected by and hosted on G2.com. What do you dislike about Smartsupp? Nothing 4now Review collected by and hosted on G2.com. What problems is Smartsupp solving and how is that benefiting you? I find Smartsupp tracks my website visitors and manages replies when I'm offline, preventing customer loss. Its AI guides customers effectively, and setup is uncomplicated, making it easy to use. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale") CW Verified User in Wholesale Small-Business (50 or fewer emp.) 10/20/2025 "My opinion about Smartsupp" 5/5 What do you like best about Smartsupp? In my opinion, the best thing about Smartsupp is how it combines live chat with visitor tracking and chatbot automation in one simple platform. It’s especially useful for small and medium businesses because it’s easy to set up, affordable, and helps improve customer support and sales at the same time. I also appreciate how you can see what pages visitors are browsing in real time — it gives a lot of insight into customer behavior and helps you offer help at the right moment. Review collected by and hosted on G2.com. What do you dislike about Smartsupp? In my opinion, I don't see any major disadvantages with Smartsupp so far. Review collected by and hosted on G2.com. What problems is Smartsupp solving and how is that benefiting you? Smartsupp helped me solve a specific problem related to an order — more precisely, a customer complaint. Thanks to the live chat feature, I was able to respond quickly, understand the issue clearly, and provide a solution without delays. It made the whole complaint process smoother and showed the customer that her concerns were taken seriously, which helped maintain trust and satisfaction. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Maxi S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maxi S.") MS Maxi S. Sales Specialist Small-Business (50 or fewer emp.) 4/30/2026 Guest users or non-business users of the software, not included in G2 scores. "Convenient Auto-Messages and Fast Bot Integration" 5/5 What do you like best about Smartsupp? Convenient and quick setup of automatic messages for your bot. Integration is quick! Review collected by and hosted on G2.com. What do you dislike about Smartsupp? Sometimes I get kicked out of my account for no reason, and it's difficult to add multiple IP addresses to block. I hope this gets improved. Review collected by and hosted on G2.com. What problems is Smartsupp solving and how is that benefiting you? Helps you quickly make your project communicate with clients Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Sporting Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sporting Goods") AS Verified User in Sporting Goods Small-Business (50 or fewer emp.) 5/5/2026 "Powerful Live Chat + AI Automation with Great Integrations and Multilingual Support" 5/5 What do you like best about Smartsupp? Live chat combined with AI chatbots and automated messages Visitor recordings, so you can see how people navigate your site A free tier, which makes it accessible for small businesses Integrations with platforms like Shopify, WooCommerce, and various CMSs Multilingual support Review collected by and hosted on G2.com. What do you dislike about Smartsupp? The free plan is quite limited, and pricing can feel steep once you scale up agents or need advanced features Customization of the chat widget's appearance is more limited than some alternatives Review collected by and hosted on G2.com. What problems is Smartsupp solving and how is that benefiting you? Inquiries about the suitability of products according to the catalog Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic R Roman . majitel a provozovatel e-shopů Small-Business (50 or fewer emp.) 7/20/2025 "My first experiences with the Smartsupp app with Mira AI" 4/5 What do you like best about Smartsupp? Once in the past, I was also a paying client of Smartsupp, including Smartlook, which was great and its then-timelessness was unique. During the crisis, when my e-shop was suffering, I reduced operating costs to a minimum, including the Smartlook service, which was not essential. Currently, I am returning to Smartsupp primarily because of Mira AI, in which I see the future of client communication and, for me as an e-shop operator, especially a time saver. As with everything new, it is necessary to get hands-on experience and learn to set everything up properly, which requires time and good technical support, which I currently see positively. Not everything, especially technical issues, can be solved by AI, so I started communicating with support via email. I would especially like to commend the fact that there are plenty of guides, recommendations, and videos on functionality available online, but having the option to resolve technical issues with a live expert is an absolute necessity. Review collected by and hosted on G2.com. What do you dislike about Smartsupp? I would welcome the option of immediate phone support exclusively for technical issues, which are resolved slowly and poorly explained via email, while clients can probably study the rest themselves. Also, various settings and changes appear on the e-shop with a relatively large delay, and then I don't know if everything went correctly and according to my expectations. Somehow better devise an easy choice for the client whether they want to communicate exclusively with a live operator if they are online or just with Mira AI. Review collected by and hosted on G2.com. What problems is Smartsupp solving and how is that benefiting you? Mainly, I expect automation to save my time, and then client satisfaction with the implementation in my other e-shops if the clients use the service effectively and rate it positively. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") AI Verified User in Internet Small-Business (50 or fewer emp.) 3/2/2026 "Sometimes more useful than google analytics..." 5/5 What do you like best about Smartsupp? Direct live chat of course, and live possibility to see what exactly checks potential customers who visit my site and where from is he - amaizing! Oters is possibility to match visual part of this widget to style of my website digitalkrafter.pl without even using css. Review collected by and hosted on G2.com. What do you dislike about Smartsupp? Didn't find yet. I need more time to check any disadvantages. Review collected by and hosted on G2.com. What problems is Smartsupp solving and how is that benefiting you? More control of catching clients. Analytics of who and where from are my lovely clients. Review collected by and hosted on G2.com. 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