--- title: SmartSuite Reviews meta\_title: 'SmartSuite Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 44 reviews by the users' company size, role or industry to find out how SmartSuite works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 44 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management --- # SmartSuite Reviews & Product Details Visit Website SmartSuite is an AI-powered Work Operating System (Work OS) — one platform for GRC & Resilience, IT Service Delivery, Project & Portfolio Management, and Business Operations. Trusted by over 2,000 businesses worldwide, SmartSuite unites data, teams, and systems in a single governed environment, eliminating tool sprawl, reducing manual handoffs, and giving every stakeholder real-time visibility into the work that matters most. Where traditional GRC and ITSM platforms require lengthy build cycles, custom development, and months of professional services before a single team goes live, SmartSuite is built to launch in weeks, not quarters. Purpose-built Solution Suites — spanning Enterprise Risk Management, Compliance, Internal Audit, Cyber & IT Risk, ITSM, IT Asset Management, Portfolio & Financial Management, and more — are ready to deploy from day one, configured without code, and designed to expand as adoption grows across the organization. Underpinned by 8 interconnected platform frameworks — Data Architecture, Workflow Orchestration, Automation, Artificial Intelligence, Secure Collaboration, Enterprise Reporting, Integrations, and Security & Governance — SmartSuite delivers the structural rigor enterprise organizations demand without the total cost of ownership that traditional point solutions carry. SOC 2, ISO 27001, GDPR, and HIPAA compliant out of the box. * * * Product Website SmartSuite Seller [SmartSuite](https://www.g2.com/sellers/smartsuite) Discussions [SmartSuite Community](https://www.g2.com/products/smartsuite-smartsuite/discuss) Languages Supported Bulgarian, German, English, French, Hindi, Italian, Japanese, Dutch, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Ukrainian, Chinese (Simplified) Solution Type All-in-One Show More ## Pricing Pricing provided by SmartSuite. ### Free Trial Free Trial 1 users [ View More Pricing Information ](https://www.g2.com/products/smartsuite-smartsuite/pricing) ## SmartSuite Integrations (33) What do users say about integrations? Verified by SmartSuite [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Bardeen ](https://www.g2.com/products/bardeen/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Confluence ](https://www.g2.com/products/confluence/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Confluence ](https://www.g2.com/products/statpro-confluence/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dropbox ](https://www.g2.com/products/dropbox/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dropbox 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Ply ](https://www.g2.com/products/ply/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Ply ](https://www.g2.com/products/ply-ply/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Relay ](https://www.g2.com/products/relay-2021-05-24/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Relay ](https://www.g2.com/products/boomtown-relay/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Relay ](https://www.g2.com/products/relay-2018-05-31/reviews)[ ![Product Avatar 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](https://www.g2.com/products/next-consult-salesforce/reviews)[ Salesforce ](https://www.g2.com/products/prudent-consulting-salesforce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Tableau ](https://www.g2.com/products/tableau/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Twilio ](https://www.g2.com/products/twilio/reviews) Show More ![Eli G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eli G.") EG Eli G. Small-Business (50 or fewer emp.) 7/22/2026 "Flexible and Centralized Solution for Client Lifecycle Management" 5/5 What do you like best about SmartSuite? I like SmartSuite because of its flexibility, allowing us to build solutions around our clients' businesses rather than making them adapt to the software. The relational data model is a big plus, and the powerful automation capabilities make tasks much smoother. The granular permissioning is also a feature I appreciate, as it provides the necessary control over different access levels. Additionally, I find it valuable as a central operational system that replaces disconnected tools, streamlining operations throughout the client lifecycle. Review collected by and hosted on G2.com. What do you dislike about SmartSuite? As a partner, I'd like to see faster performance in large solutions and continued expansion on enterprise features, APIs, and developer capabilities. Review collected by and hosted on G2.com. What problems is SmartSuite solving and how is that benefiting you? I replace disconnected tools with a single tool, centralizing our operational system. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Timothy D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Timothy D.") TD Timothy D. Director Of Operations Small-Business (50 or fewer emp.) 5/15/2026 "Flexible, Powerful, Easy to Use, and a Game Changer for Our Business" 5/5 What do you like best about SmartSuite? The flexibility and the ease of use. It's super quick to get started, and with powerful database-like connections and automations it really has been a game changer for our business. We use it for project management, resource management, equipment tracking, human resources and employee reviews, and dozens of internal and external forms that enter data directly where it's needed. They are miles ahead of Monday in data and project management, and catching up to Airtable fast for database capabilities. Review collected by and hosted on G2.com. What do you dislike about SmartSuite? It's a snappier and smooth interface than Monday we migrated from, but not quite Asana-smooth either. Review collected by and hosted on G2.com. What problems is SmartSuite solving and how is that benefiting you? We run our entire business on SmartSuite, handling project management, invoice tracking, proposals, HR, and equipment management all in one place. We onboard over 300 projects per year, and from proposal to final invoice the projects and everything around them flows through or connects to SmartSuite, Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jeff G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff G.") JG Jeff G. Assistant Fire Chief Small-Business (50 or fewer emp.) 4/28/2026 "Awesome Value: Easy Resident Data Collection, Document Management, and 5 Seats per License" 5/5 What do you like best about SmartSuite? We love the ability to get data from our township residents. It easily integrates into our environment, and it also allows us to manage documents. The greatest advantage is that 1 license allows 5 "seats", so the pricing is awesome. There is also a cost savings for paying yearly but you have the option to go month to month. Review collected by and hosted on G2.com. What do you dislike about SmartSuite? Only 1 is no third-party integrations. Other than that have no complaints. Its a great product. Review collected by and hosted on G2.com. What problems is SmartSuite solving and how is that benefiting you? Document management and survey our residents regarding important topics regarding zoning and quality of life issues. We are trying to be in touch with our residents and this allows it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic LT Lincoln T. Owner Small-Business (50 or fewer emp.) 12/9/2025 "Amazing Platform for Organizing Records and Managing Multiple Tables" 4.5/5 What do you like best about SmartSuite? Amazing platform, awesome mobile app, and desktop experience, great way to organize records, and multiple tables, and applications. Review collected by and hosted on G2.com. What do you dislike about SmartSuite? The pricing is what ultimately made us move away from SmartSweep, but other than that, it's a fantastic platform. Review collected by and hosted on G2.com. What problems is SmartSuite solving and how is that benefiting you? organizing a no code database, especially with multiple tables and integrations between tables across solutions (bases) is game changer. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Andre T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andre T.") AT Andre T. Growth & Digital Marketing Manager Mid-Market (51-1000 emp.) 9/22/2024 "A Must-have Tool for Small and Mid-Sized Businesses" 5/5 What do you like best about SmartSuite? SmartSuite stands out because it’s super easy to build and improve internal tools quickly, and their customer support is always available and incredibly helpful. This flexibility creates a work environment where teams can easily adapt to new challenges and make ongoing improvements. The platform is user-friendly, so you can create custom tools without needing a lot of technical skills, making it perfect for boosting innovation and efficiency. Whenever you have questions or need assistance, their customer support is fast and reliable. Honestly, their support team is top-notch, providing one-on-one help, showing how committed they are to keeping users happy and improving their service. Review collected by and hosted on G2.com. What do you dislike about SmartSuite? The lack of a mid-tier between the Team and the Professional plan. Also, although it has an amazing customer support, for european customers like myself, a bigger team of support for the European Market would be really appreciated. Review collected by and hosted on G2.com. What problems is SmartSuite solving and how is that benefiting you? It helped us create a centralized CRM platform for our foreign distributors, helping us share generated leads with external partners. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 4/29/2025 "I actually love this product" 5/5 What do you like best about SmartSuite? This is the first time ive used it after using a suite of tools for twenty plus years. I have to say im very impressed with the capability. Is it perfect? No but then what system is? But its bloody close. Well done to everyone at SmartSuite for building an intelligent, well considered product. Review collected by and hosted on G2.com. What do you dislike about SmartSuite? Face detection and cropping on photos might be nice. But im splitting hairs, its a very good product. Review collected by and hosted on G2.com. What problems is SmartSuite solving and how is that benefiting you? Managing linked data for sponsorships Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") AA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 1/3/2025 "Employee friendly powerful project & task management software!" 5/5 What do you like best about SmartSuite? I've tried a number of of the big project managment software tools to manage processes in our small business. Other project managment solutions were too complicated and had too steep a learning curve for staff to adopt successfully. Smartsuite is by far the simplest software I've tried to implement and the easiest learning curve for staff to actually use the tool. The software is equally increidbly powerful & you can develop more complicated solutions for your workflows if you wish. I love how this software sits in between a database to capture key buysiness data and a project managment software tool - I highly recommend! Review collected by and hosted on G2.com. What do you dislike about SmartSuite? I wish I could bulk update certain settings within record fields across all records. Review collected by and hosted on G2.com. What problems is SmartSuite solving and how is that benefiting you? Data capture, managing staff tasks & projects Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Hendra Rusly H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hendra Rusly H.") HH Hendra Rusly H. Small-Business (50 or fewer emp.) 5/11/2024 "Great project management software" 4/5 What do you like best about SmartSuite? I have basic knowledge in project management, database and spreadsheets. Daily I and my team are using trello and google sheets to track my work and projects. We also use other apps to manage my team and assign task and projects to them Few months ago i found smartsuite. It's easy easy to use, a lot of parts are self explained. So far, we have consolidate some of our work process from trello and google sheets to smartsuite. I can see we'll use more of smartsuite in the future. The automation feature are also great, it helps save us some more time of doing process manually. Review collected by and hosted on G2.com. What do you dislike about SmartSuite? I found that once more solutions created, it's a bit hard to find our made solutions. I wish there's a foldering system to organize the solutions. But it's not a real biggie. Anyone who want to use it also need some understanding of database to use it easily. If not, then one should spend the time to watch the training videos which is comprehensive and quite detail. Review collected by and hosted on G2.com. What problems is SmartSuite solving and how is that benefiting you? It helps us tackle our project management Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 6/13/2024 "SmartSuite has proven to be a valuable tool for us, enhancing our workflows" 5/5 What do you like best about SmartSuite? SmartSuite's intuitive interface ensures that our team can navigate and utilize its features with minimal training. This ease of use has significantly reduced the onboarding time for new employees and allows us to focus more on delivering exceptional services to our clients. The implementation process was smooth and efficient. SmartSuite's clear documentation and responsive support team guided us through each step, ensuring a hassle-free setup that seamlessly integrated with our existing systems. We utilize SmartSuite daily for a variety of tasks, including project management, client communication, and data analysis. Its comprehensive suite of tools supports our diverse needs, making it an indispensable part of our daily operations. Review collected by and hosted on G2.com. What do you dislike about SmartSuite? While SmartSuite offers a good range of automation tools, we find that some essential automation features are not yet available. Enhancements such as more customizable workflow automation and integration with other automation platforms would be beneficial. These additions would reduce the need for manual interventions and increase efficiency across our operations. Despite these limitations, it’s worth noting that SmartSuite is actively working on these areas. The company has shown a strong commitment to continuously improving their product, and we’ve been informed that they are pushing hard to release new features, including webhooks and advanced automation functionalities, in the near future. This proactive approach gives us confidence that these improvements will be addressed soon. Review collected by and hosted on G2.com. What problems is SmartSuite solving and how is that benefiting you? SmartSuite has significantly enhanced VISARIGHT's operations by streamlining project management, improving client communication, and facilitating efficient task organization. Its robust analytics and automation tools save time and reduce errors, allowing our team to focus on strategic activities. The platform's ease of use and seamless integration have made it an invaluable asset, driving increased productivity and client satisfaction. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic EA Emmanuel A. Small-Business (50 or fewer emp.) 5/1/2024 "Better than the competitors!" 5/5 What do you like best about SmartSuite? I've tested SO MANY no-code platforms and this is easily my favorite. I've been using it everyday for a year now and found it so easy to implement and integrate into our current workflow. The vast amount of features have even significantly improved and even shaped new workflows. Their customer support is seriously top-notch too, they offer open office hours, quick replies in chat, platform webinars and announcements. The staff is so polite and helpful. The company's CEO is even involved in the community and listens to the customers. They actively maintain an roadmap with feature requests which is really appreciated and exciting. I've really enjoyed watching this company grow to where it is today and am actively keeping an eye for their informative announcements and webinars. Review collected by and hosted on G2.com. What do you dislike about SmartSuite? Could use a better "My Tasks" view. Mobile app could be improved. Would like to see an option for more compact rows in the Grid View. Review collected by and hosted on G2.com. What problems is SmartSuite solving and how is that benefiting you? CRM, Project Management, Sales Pipeline, Overhead calculations, Task Management, Project Timelines, Staff Directory Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Options Pricing provided by SmartSuite. ### Free Trial Free Trial 1 users ### Professional $32.00 Per Month ### Team $15.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/smartsuite-smartsuite/pricing) SmartSuite Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a05e90757d45fd56faa93611eb55814d/clickup.png "Product Avatar Image") ClickUp 4.6/5(13,672) [ Compare Now ](https://www.g2.com/compare/clickup-vs-smartsuite-smartsuite) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e92834d0225af6db65b4c5bdd14276b0/smartsheet.jpg "Product Avatar Image") Smartsheet 4.4/5(22,696) [ Compare Now ](https://www.g2.com/compare/smartsuite-smartsuite-vs-smartsheet) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ae6f6333a603f01784274fb154d92dfb/monday-com.png "Product Avatar Image") monday AI Work Platform 4.7/5(17,114) [ Compare Now ](https://www.g2.com/compare/smartsuite-smartsuite-vs-monday-com) ##### ##### SmartSuite Features Automation Workflows Customization Data repository Administration Permissions Procedures Remote Work Project management Task Prioritization Dependencies Planning Workload Workspace Configuration [ View More Features ](https://www.g2.com/products/smartsuite-smartsuite/features) ## 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