As an online marketing agency we have implemented SmartSuite successfully to optimize internal processes and to enhance teamwork. This platform enables efficient planning, performance and analysis of projects and is used by various teams including project managers, SEO experts, web developers and designers. The flexible adaption of SmartSuite to the specific requirements of our digital agency is essential particularly in sectors such as SEO, SEA, Social Ads, web analytics as well as WordPress development and web design.

By using customizable templates and automation features within SmartSuite we can organise specific workflows effectively. The intuitive user interface and diverse integration options facilitate rapid information sharing and real-time project tracking, supporting improved communication, collaboration and transparent project management.

Due to the competitive situation continuous optimization of workflows and increase in productivity SmartSuite provides an ideal solution that promotes both efficiency and teamwork.

In summary, the introduction of SmartSuite has led to the optimization of our internal processes and to an increase in efficiency. The platform has become an essential tool for project planning, execution and analysis, ultimately improving our workflow. Review collected by and hosted on G2.com.

To date, we haven't encountered any issues with SmartSuite. Review collected by and hosted on G2.com.

Spent the weekend creating a way for our team here to manage and track the complicated relationships we have with all the manufacturers, brands, product categories, discount structures, special programs, sales reps, and rep groups that we work with. There was nothing that SmartSuite couldn't handle, and it did so with aplomb! The end result is GORGEOUS (all of SmartSuite is beautiful!) which is so important to end user initial impression and adoption, but under the covers, this thing is a beast of functionality (and it's FAST!). While I was working, I was just marveling at the technological underpinning while enjoying the polished user experience. Serious KUDOS to the entire SmartSuite team. I haven't enjoyed using something this much in a long, long time. Review collected by and hosted on G2.com.

They are still on the growth curve which is a double edged sword. They are absolutely listening to user input, they are 100% available and accessible, they sincerely want to understand and help, but not everything is "enterprise grade ready". They will be there soon though. Very soon. Review collected by and hosted on G2.com.

In the construction industry, SmartSuite's robust project management capabilities, including Gantt charts (new in 2024) and real-time collaboration, are invaluable. Its ability to handle complex workflows with ease, while offering customizable templates tailored to construction projects, enhances productivity significantly. SmartSuite streamlines complex construction project management by integrating multiple functions into one platform. This enhances team collaboration, improves resource allocation, and provides critical insights into project progress, resulting in better project efficiency and timely completion. Review collected by and hosted on G2.com.

While there's nothing specific I dislike, there is room for enhancement in certain features. For instance, integrating more advanced functions into the Outlook calendar. For SmartDoc, akin to Notion's capability to embed multimedia content like YouTube videos, would add value. Review collected by and hosted on G2.com.

The easy-to-understand structure of the tool with a lot of power to display any processes of a company. Review collected by and hosted on G2.com.

We have not yet found a process that we could not create with Smartsuite. Review collected by and hosted on G2.com.

The support that the admin gives to the community. They are a real company that hears the needs of their users, and it's a rare thing!

Now I use Smarthings every day.

There are a lot of features and I implement all my work there!

Automation are a cool feature that allow me to be more productive in every day. Review collected by and hosted on G2.com.

Isn't EU-server hosted at the moment but I'm sure that they are working on it. Review collected by and hosted on G2.com.

Signing up for SmartSuite has been the BEST decision I've made for my business this past year. Their work managment platform allows you to create solutions specific to "how you work," instead of forcing you to restructure what you do in order to use their SaaS. I constantly feel like I created my very own custom app for my biz that is super user-friendly and has 10xed my productivity. You can literally have your first solution up an running in no time, compared to other tools like ClickUp, Asana, or Monday that have a larger learning curve and used to cause me major overwhelm.

And if what I just said hasn't sold you on this tool, then experiencing their customer support will -- they don't just give you generic responses, but actually provide you with ways in which you can implement what you're wanting to accomplish. PLUS, SmartSuite has built a stellar community around their SaaS, and constantly roll out new features that their consumers actually want. SmartSuite is hand-down, one of the best tools on the market.

I could go on and on about their grandular permissioning structure, linked records feature, or even their dot notation capabilities when it comes to formulas, but this is just one of those tools that seeing is believing for most so I highly recommend giving it a test run for yourself. Review collected by and hosted on G2.com.

I have no downsides to using this tool -- I absoultely LOVE IT! Review collected by and hosted on G2.com.

SmartSuit is very flexible; you can have tasks in different solutions but see all of them in one place. It makes the process faster and more efficient. Review collected by and hosted on G2.com.

Automations have some limitations but as I know it will be changed soon. Review collected by and hosted on G2.com.

I was a long-term user of Clickup, but I made the decision to switch to SmartSuite, and I'm glad I did. What really impressed me was the overall feature set. SmartSuite's handling of linked records, filters/sorting, custom record layouts, and Airtable-style user interface perfectly aligned with my workflow needs. It not only caters to simple workflows but also offers deep advanced formulas, powerful built-in automations, and useful/clean styling options. The support team has been exceptional, providing me with valuable advice on features I didn't even know existed in the app. Review collected by and hosted on G2.com.

To be honest, I don't have many dislikes. SmartSuite is still a relatively young platform compared to its competitors, but it's rapidly growing and introducing unique ideas that others haven't explored yet. While it doesn't have as many integrations with third-party apps as some other platforms, I believe that will come with time as they expand. Review collected by and hosted on G2.com.

Our organization looked to SmartSuite as a workflow management solution. Getting out of email and into SmartSuite has helped the team communicate more efficiently, get on the same page with priorities and better track progress. SmartSuite has also challenged us to rethink our processes. The support from the SmartSuite team has been invaluable. Their knowledge, both of the tool and how businesses need to operate, made onboarding a pleasure. Review collected by and hosted on G2.com.

SmartSuite has many features that enable automation, linking projects and capturing data. The great news: When used well, it has the potential to yield some powerful reporting. The bad news: There will be some growing pains for organizations that come from less technically-advanced processes. Review collected by and hosted on G2.com.

I have been exploring almost every workflow, no-code, process productivity app on the planet for the last two years. I work every day with people in considerably underdeveloped countries. There are many wonderful products, but nothing simple enough and powerful enough. Now I have discovered Smart Suite.

Additionally, Smart Suite is built on a culture of caring and community. I have people I can actually talk to and already know me. Absolutely unheard of in today's environment!

Well done, John Darbyshire and team! Review collected by and hosted on G2.com.

I only wish that they have been out long enough to get third-party integrations, etc. but that will come. Review collected by and hosted on G2.com.