--- title: SmartSuite Reviews meta\_title: 'SmartSuite Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 44 reviews by the users' company size, role or industry to find out how SmartSuite works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 44 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management ---

### SmartSuite Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **ease of use** of SmartSuite, enabling quick tool creation and seamless organization of records. [(18 mentions)](https://www.g2.com/products/smartsuite-smartsuite/reviews?filters%5Bsentiment_snippet%5D=1798648&qs=pros-and-cons#reviews)

Users appreciate the **flexibility** of SmartSuite, enjoying diverse views and seamless integration with other applications. [(10 mentions)](https://www.g2.com/products/smartsuite-smartsuite/reviews?filters%5Bsentiment_snippet%5D=1798617&qs=pros-and-cons#reviews)

Users praise the **exceptional customer support** of SmartSuite, highlighting the responsive and helpful assistance provided. [(9 mentions)](https://www.g2.com/products/smartsuite-smartsuite/reviews?filters%5Bsentiment_snippet%5D=1798678&qs=pros-and-cons#reviews)

Users love the **intuitive design** of SmartSuite, providing a user-friendly experience tailored to individual workflows. [(8 mentions)](https://www.g2.com/products/smartsuite-smartsuite/reviews?filters%5Bsentiment_snippet%5D=1798990&qs=pros-and-cons#reviews)

Users praise SmartSuite for its **beautiful user interface** , enhancing adoption while offering robust functionality and flexibility. [(8 mentions)](https://www.g2.com/products/smartsuite-smartsuite/reviews?filters%5Bsentiment_snippet%5D=2509643&qs=pros-and-cons#reviews)

Users find SmartSuite **expensive** , noting high costs for upgrades and the lack of a mid-tier plan. [(3 mentions)](https://www.g2.com/products/smartsuite-smartsuite/reviews?filters%5Bsentiment_snippet%5D=1798597&qs=pros-and-cons#reviews)

Users note the **missing features** in SmartSuite, highlighting limitations in formula functions and automation tools. [(3 mentions)](https://www.g2.com/products/smartsuite-smartsuite/reviews?filters%5Bsentiment_snippet%5D=2509630&qs=pros-and-cons#reviews)

Users find the **learning curve steep** , requiring database knowledge and time to navigate and configure SmartSuite effectively. [(2 mentions)](https://www.g2.com/products/smartsuite-smartsuite/reviews?filters%5Bsentiment_snippet%5D=2509618&qs=pros-and-cons#reviews)

Users find the **mobile app lacking** and desire improvements in the "My Tasks" view and Grid View layout. [(1 mentions)](https://www.g2.com/products/smartsuite-smartsuite/reviews?filters%5Bsentiment_snippet%5D=2509641&qs=pros-and-cons#reviews)

Users find the **limited library of formula functions** frustrating, lacking essential tools for data manipulation and text handling. [(1 mentions)](https://www.g2.com/products/smartsuite-smartsuite/reviews?filters%5Bsentiment_snippet%5D=2509608&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of SmartSuite

##### 1. Ease of Use

Users appreciate the **ease of use** of SmartSuite, enabling quick tool creation and seamless organization of records.
[
See 18 mentions
](https://www.g2.com/products/smartsuite-smartsuite/reviews?filters%5Bsentiment_snippet%5D=1798648&qs=pros-and-cons#reviews)

See Related User Reviews

LT

Lincoln T.

Small-Business (50 or fewer emp.)

4.5/5

"Amazing Platform for Organizing Records and Managing Multiple Tables"

What do you like about SmartSuite?

Amazing platform, awesome mobile app, and desktop experience, great way to organize records, and multiple tables, and applications.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Employee friendly powerful project & task management software!"

What do you like about SmartSuite?

I've tried a number of of the big project managment software tools to manage processes in our small business. Other project managment solutions were t

##### 2. Flexibility

Users appreciate the **flexibility** of SmartSuite, enjoying diverse views and seamless integration with other applications.
[
See 10 mentions
](https://www.g2.com/products/smartsuite-smartsuite/reviews?filters%5Bsentiment_snippet%5D=1798617&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"I actually love this product"

What do you like about SmartSuite?

This is the first time ive used it after using a suite of tools for twenty plus years. I have to say im very impressed with the capability. Is it pe

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Employee friendly powerful project & task management software!"

What do you like about SmartSuite?

I've tried a number of of the big project managment software tools to manage processes in our small business. Other project managment solutions were t

##### 3. Customer Support

Users praise the **exceptional customer support** of SmartSuite, highlighting the responsive and helpful assistance provided.
[
See 9 mentions
](https://www.g2.com/products/smartsuite-smartsuite/reviews?filters%5Bsentiment_snippet%5D=1798678&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Andre T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andre T.")
AT

Andre T.

Mid-Market (51-1000 emp.)

5.0/5

"A Must-have Tool for Small and Mid-Sized Businesses"

What do you like about SmartSuite?

SmartSuite stands out because it’s super easy to build and improve internal tools quickly, and their customer support is always available and incredib

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"SmartSuite has proven to be a valuable tool for us, enhancing our workflows"

What do you like about SmartSuite?

SmartSuite's intuitive interface ensures that our team can navigate and utilize its features with minimal training. This ease of use has significantly

##### 4. Intuitive

Users love the **intuitive design** of SmartSuite, providing a user-friendly experience tailored to individual workflows.
[
See 8 mentions
](https://www.g2.com/products/smartsuite-smartsuite/reviews?filters%5Bsentiment_snippet%5D=1798990&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"I actually love this product"

What do you like about SmartSuite?

This is the first time ive used it after using a suite of tools for twenty plus years. I have to say im very impressed with the capability. Is it pe

 ![Andre T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andre T.")
AT

Andre T.

Mid-Market (51-1000 emp.)

5.0/5

"A Must-have Tool for Small and Mid-Sized Businesses"

What do you like about SmartSuite?

SmartSuite stands out because it’s super easy to build and improve internal tools quickly, and their customer support is always available and incredib

##### 5. User Interface

Users praise SmartSuite for its **beautiful user interface** , enhancing adoption while offering robust functionality and flexibility.
[
See 8 mentions
](https://www.g2.com/products/smartsuite-smartsuite/reviews?filters%5Bsentiment_snippet%5D=2509643&qs=pros-and-cons#reviews)

See Related User Reviews

WP

William P.

Small-Business (50 or fewer emp.)

5.0/5

"What a low-code, cloud-based database solution should be"

What do you like about SmartSuite?

Here are a few of my favorite things (cue Julie Andrews): 1. SmartSuite allows you to design attracted "expanded view" forms for the records in a t

DM

Dominik M.

Small-Business (50 or fewer emp.)

5.0/5

"A very useful tool"

What do you like about SmartSuite?

As an online marketing agency we have implemented SmartSuite successfully to optimize internal processes and to enhance teamwork. This platform enable

### 5 Cons or Disadvantages of SmartSuite

##### 1. Expensive

Users find SmartSuite **expensive** , noting high costs for upgrades and the lack of a mid-tier plan.
[
See 3 mentions
](https://www.g2.com/products/smartsuite-smartsuite/reviews?filters%5Bsentiment_snippet%5D=1798597&qs=pros-and-cons#reviews)

See Related User Reviews

LT

Lincoln T.

Small-Business (50 or fewer emp.)

4.5/5

"Amazing Platform for Organizing Records and Managing Multiple Tables"

What do you dislike about SmartSuite?

The pricing is what ultimately made us move away from SmartSweep, but other than that, it's a fantastic platform.

 ![Andre T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andre T.")
AT

Andre T.

Mid-Market (51-1000 emp.)

5.0/5

"A Must-have Tool for Small and Mid-Sized Businesses"

What do you dislike about SmartSuite?

The lack of a mid-tier between the Team and the Professional plan. Also, although it has an amazing customer support, for european customers like myse

##### 2. Missing Features

Users note the **missing features** in SmartSuite, highlighting limitations in formula functions and automation tools.
[
See 3 mentions
](https://www.g2.com/products/smartsuite-smartsuite/reviews?filters%5Bsentiment_snippet%5D=2509630&qs=pros-and-cons#reviews)

See Related User Reviews

WP

William P.

Small-Business (50 or fewer emp.)

5.0/5

"What a low-code, cloud-based database solution should be"

What do you dislike about SmartSuite?

SmartSuite is still quite young (less than a year old in public release) and not quite "all there" yet. My main complaints are: 1. The library of

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"SmartSuite has proven to be a valuable tool for us, enhancing our workflows"

What do you dislike about SmartSuite?

While SmartSuite offers a good range of automation tools, we find that some essential automation features are not yet available. Enhancements such as

##### 3. Learning Curve

Users find the **learning curve steep** , requiring database knowledge and time to navigate and configure SmartSuite effectively.
[
See 2 mentions
](https://www.g2.com/products/smartsuite-smartsuite/reviews?filters%5Bsentiment_snippet%5D=2509618&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Hendra Rusly H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hendra Rusly H.")
HH

Hendra Rusly H.

Small-Business (50 or fewer emp.)

4.0/5

"Great project management software"

What do you dislike about SmartSuite?

I found that once more solutions created, it's a bit hard to find our made solutions. I wish there's a foldering system to organize the solutions.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Very fexible tool to get organized"

What do you dislike about SmartSuite?

It might be intimidating at first and not that easy to configure.

##### 4. App Limitations

Users find the **mobile app lacking** and desire improvements in the "My Tasks" view and Grid View layout.
[
See 1 mentions
](https://www.g2.com/products/smartsuite-smartsuite/reviews?filters%5Bsentiment_snippet%5D=2509641&qs=pros-and-cons#reviews)

See Related User Reviews

EA

Emmanuel A.

Small-Business (50 or fewer emp.)

5.0/5

"Better than the competitors!"

What do you dislike about SmartSuite?

Could use a better "My Tasks" view. Mobile app could be improved. Would like to see an option for more compact rows in the Grid View.

##### 5. Complex Functions

Users find the **limited library of formula functions** frustrating, lacking essential tools for data manipulation and text handling.
[
See 1 mentions
](https://www.g2.com/products/smartsuite-smartsuite/reviews?filters%5Bsentiment_snippet%5D=2509608&qs=pros-and-cons#reviews)

See Related User Reviews

WP

William P.

Small-Business (50 or fewer emp.)

5.0/5

"What a low-code, cloud-based database solution should be"

What do you dislike about SmartSuite?

SmartSuite is still quite young (less than a year old in public release) and not quite "all there" yet. My main complaints are: 1. The library of

DM

Dominik M.

Small-Business (50 or fewer emp.)

2/23/2024

"A very useful tool"

5/5

What do you like best about SmartSuite?

As an online marketing agency we have implemented SmartSuite successfully to optimize internal processes and to enhance teamwork. This platform enables efficient planning, performance and analysis of projects and is used by various teams including project managers, SEO experts, web developers and designers. The flexible adaption of SmartSuite to the specific requirements of our digital agency is essential particularly in sectors such as SEO, SEA, Social Ads, web analytics as well as WordPress development and web design.

By using customizable templates and automation features within SmartSuite we can organise specific workflows effectively. The intuitive user interface and diverse integration options facilitate rapid information sharing and real-time project tracking, supporting improved communication, collaboration and transparent project management.

Due to the competitive situation continuous optimization of workflows and increase in productivity SmartSuite provides an ideal solution that promotes both efficiency and teamwork.

In summary, the introduction of SmartSuite has led to the optimization of our internal processes and to an increase in efficiency. The platform has become an essential tool for project planning, execution and analysis, ultimately improving our workflow. Review collected by and hosted on G2.com.

What do you dislike about SmartSuite?

To date, we haven't encountered any issues with SmartSuite. Review collected by and hosted on G2.com.

What problems is SmartSuite solving and how is that benefiting you?

The flexibility of the tool is a significant advantage for us. Particularly, the ability to integrate with numerous other tools greatly facilitates our daily operations. Additionally, some of our employees work remotely, and thanks to SmartSuite, effective team communication is maintained despite different work locations. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Jeff E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff E.")
JE

Jeff E.

EOS Integrator; IT Director; Digital Marketing

Business Supplies and Equipment

Small-Business (50 or fewer emp.)

12/5/2023

"Can I just say how amazing SmartSuite is?"

5/5

What do you like best about SmartSuite?

Spent the weekend creating a way for our team here to manage and track the complicated relationships we have with all the manufacturers, brands, product categories, discount structures, special programs, sales reps, and rep groups that we work with. There was nothing that SmartSuite couldn't handle, and it did so with aplomb! The end result is GORGEOUS (all of SmartSuite is beautiful!) which is so important to end user initial impression and adoption, but under the covers, this thing is a beast of functionality (and it's FAST!). While I was working, I was just marveling at the technological underpinning while enjoying the polished user experience. Serious KUDOS to the entire SmartSuite team. I haven't enjoyed using something this much in a long, long time. Review collected by and hosted on G2.com.

What do you dislike about SmartSuite?

They are still on the growth curve which is a double edged sword. They are absolutely listening to user input, they are 100% available and accessible, they sincerely want to understand and help, but not everything is "enterprise grade ready". They will be there soon though. Very soon. Review collected by and hosted on G2.com.

What problems is SmartSuite solving and how is that benefiting you?

Moved our CRM solution here first. Then fleet management. Then asset management. Then vendor discount management. Then purchase order and receiving. Then (I could but won't list the 10 other solutions we've put here). There is nothing we've tried in SmartSuite we haven't been able to accomplish. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting")
CC

Verified User in Consulting

Mid-Market (51-1000 emp.)

1/4/2024

"The best PM tool ever!!!"

5/5

What do you like best about SmartSuite?

In the construction industry, SmartSuite's robust project management capabilities, including Gantt charts (new in 2024) and real-time collaboration, are invaluable. Its ability to handle complex workflows with ease, while offering customizable templates tailored to construction projects, enhances productivity significantly. SmartSuite streamlines complex construction project management by integrating multiple functions into one platform. This enhances team collaboration, improves resource allocation, and provides critical insights into project progress, resulting in better project efficiency and timely completion. Review collected by and hosted on G2.com.

What do you dislike about SmartSuite?

While there's nothing specific I dislike, there is room for enhancement in certain features. For instance, integrating more advanced functions into the Outlook calendar. For SmartDoc, akin to Notion's capability to embed multimedia content like YouTube videos, would add value. Review collected by and hosted on G2.com.

What problems is SmartSuite solving and how is that benefiting you?

SmartSuite adeptly addresses the complexities inherent in managing large-scale construction projects. It consolidates various project management aspects, enhancing collaboration, efficiency in task management, and offering real-time insights, which significantly contribute to the streamlined execution and success of projects. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

PS

Phillip S.

Small-Business (50 or fewer emp.)

4/2/2024

"Outstanding tool for the digitalization of business processes"

5/5

What do you like best about SmartSuite?

The easy-to-understand structure of the tool with a lot of power to display any processes of a company. Review collected by and hosted on G2.com.

What do you dislike about SmartSuite?

We have not yet found a process that we could not create with Smartsuite. Review collected by and hosted on G2.com.

What problems is SmartSuite solving and how is that benefiting you?

We provide the entire process from order entry to campaign handling and final invoicing. We are constantly adding further processes that we are digitalizing. Adding new fields and functions is very easy. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Nicolò D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicolò D.")
ND

Nicolò D.

Small-Business (50 or fewer emp.)

11/6/2023

"The best project management platform!"

5/5

What do you like best about SmartSuite?

The support that the admin gives to the community. They are a real company that hears the needs of their users, and it's a rare thing!

Now I use Smarthings every day.

There are a lot of features and I implement all my work there!

Automation are a cool feature that allow me to be more productive in every day. Review collected by and hosted on G2.com.

What do you dislike about SmartSuite?

Isn't EU-server hosted at the moment but I'm sure that they are working on it. Review collected by and hosted on G2.com.

What problems is SmartSuite solving and how is that benefiting you?

SmartSuite allows me to manage my agency work and my associate's work. It's so cool and that allows me to have an agile workflow.

Other tools allow me to reach that but they are too expensive, instead, Smartsuite is user-focused and allows me to reach my goals at the right price without addons on addons to buy, and I love that! Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Sharon N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sharon N.")
SN

Sharon N.

Small-Business (50 or fewer emp.)

12/20/2023

"I feel like I built a custom app specific to my biz whenever I use SmartSuite!"

5/5

What do you like best about SmartSuite?

Signing up for SmartSuite has been the BEST decision I've made for my business this past year. Their work managment platform allows you to create solutions specific to "how you work," instead of forcing you to restructure what you do in order to use their SaaS. I constantly feel like I created my very own custom app for my biz that is super user-friendly and has 10xed my productivity. You can literally have your first solution up an running in no time, compared to other tools like ClickUp, Asana, or Monday that have a larger learning curve and used to cause me major overwhelm.

And if what I just said hasn't sold you on this tool, then experiencing their customer support will -- they don't just give you generic responses, but actually provide you with ways in which you can implement what you're wanting to accomplish. PLUS, SmartSuite has built a stellar community around their SaaS, and constantly roll out new features that their consumers actually want. SmartSuite is hand-down, one of the best tools on the market.

I could go on and on about their grandular permissioning structure, linked records feature, or even their dot notation capabilities when it comes to formulas, but this is just one of those tools that seeing is believing for most so I highly recommend giving it a test run for yourself. Review collected by and hosted on G2.com.

What do you dislike about SmartSuite?

I have no downsides to using this tool -- I absoultely LOVE IT! Review collected by and hosted on G2.com.

What problems is SmartSuite solving and how is that benefiting you?

Utilizing SmartSuite allowed me to have one main source of truth in my business. It allowed me to cut down my monthly operating expenses by creating different solutions that replaced the many other tools I had to piece together to do the same thing. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Kateryna K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kateryna K.")
KK

Kateryna K.

Small-Business (50 or fewer emp.)

2/6/2024

"It is amazing to build internal company operating system with SmartSuite"

5/5

What do you like best about SmartSuite?

SmartSuit is very flexible; you can have tasks in different solutions but see all of them in one place. It makes the process faster and more efficient. Review collected by and hosted on G2.com.

What do you dislike about SmartSuite?

Automations have some limitations but as I know it will be changed soon. Review collected by and hosted on G2.com.

What problems is SmartSuite solving and how is that benefiting you?

Communication, task managment, access to the infornmation Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Devon F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Devon F.")
DF

Devon F.

Graphic Designer

Small-Business (50 or fewer emp.)

6/15/2023

"Impressive feature set, user-friendly interface, and exceptional support team."

5/5

What do you like best about SmartSuite?

I was a long-term user of Clickup, but I made the decision to switch to SmartSuite, and I'm glad I did. What really impressed me was the overall feature set. SmartSuite's handling of linked records, filters/sorting, custom record layouts, and Airtable-style user interface perfectly aligned with my workflow needs. It not only caters to simple workflows but also offers deep advanced formulas, powerful built-in automations, and useful/clean styling options. The support team has been exceptional, providing me with valuable advice on features I didn't even know existed in the app. Review collected by and hosted on G2.com.

What do you dislike about SmartSuite?

To be honest, I don't have many dislikes. SmartSuite is still a relatively young platform compared to its competitors, but it's rapidly growing and introducing unique ideas that others haven't explored yet. While it doesn't have as many integrations with third-party apps as some other platforms, I believe that will come with time as they expand. Review collected by and hosted on G2.com.

What problems is SmartSuite solving and how is that benefiting you?

SmartSuite saves countly hours for me by seamlessly combining the workflows I had within Clickup and Airtable. This integration of functionalities not only streamlines my work but also introduces unique new features that directly enhance my productivity level. The ability to create relationships across my workspace, use multiple smartdocs within one record, and leverage lookup filtering are just a few examples of the amazing features. These capabilities have significantly benefited me by saving time and allowing me to accomplish tasks more efficiently. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

SM

Samantha M.

Mid-Market (51-1000 emp.)

3/14/2023

"Great tool. Even better support."

4/5

What do you like best about SmartSuite?

Our organization looked to SmartSuite as a workflow management solution. Getting out of email and into SmartSuite has helped the team communicate more efficiently, get on the same page with priorities and better track progress. SmartSuite has also challenged us to rethink our processes. The support from the SmartSuite team has been invaluable. Their knowledge, both of the tool and how businesses need to operate, made onboarding a pleasure. Review collected by and hosted on G2.com.

What do you dislike about SmartSuite?

SmartSuite has many features that enable automation, linking projects and capturing data. The great news: When used well, it has the potential to yield some powerful reporting. The bad news: There will be some growing pains for organizations that come from less technically-advanced processes. Review collected by and hosted on G2.com.

What problems is SmartSuite solving and how is that benefiting you?

SmartSuite has addressed our organization's need for a workflow management solution. It's also helped us gain insights into our workload. We started to hit our stride with SmartSuite when we looked at what the tool could do for us, versus how to mold the tool to fit how we currently work. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Jerry M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerry M.")
JM

Jerry M.

Founder

Small-Business (50 or fewer emp.)

2/9/2023

"The best of the best!"

5/5

What do you like best about SmartSuite?

I have been exploring almost every workflow, no-code, process productivity app on the planet for the last two years. I work every day with people in considerably underdeveloped countries. There are many wonderful products, but nothing simple enough and powerful enough. Now I have discovered Smart Suite.

Additionally, Smart Suite is built on a culture of caring and community. I have people I can actually talk to and already know me. Absolutely unheard of in today's environment!

Well done, John Darbyshire and team! Review collected by and hosted on G2.com.

What do you dislike about SmartSuite?

I only wish that they have been out long enough to get third-party integrations, etc. but that will come. Review collected by and hosted on G2.com.

What problems is SmartSuite solving and how is that benefiting you?

We are organized the unorganizable :) because the product is that simple and user friendly. Review collected by and hosted on G2.com.

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12/14/2023
Current UserValidated ReviewerSource: Organic

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monday AI Work Platform

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