---
title: SmartSolve Reviews
meta_title: 'SmartSolve Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how SmartSolve works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 4
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Life Sciences
  url: https://www.g2.com/categories/life-sciences
---


# SmartSolve Reviews
**Vendor:** IQVIA  
**Category:** [Medical Quality Management Systems (QMS)](https://www.g2.com/categories/medical-qms)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 4
## About SmartSolve
SmartSolve, Pilgrims powerful suite of quality management software solutions, is engineered for the Life Sciences. Delivered on a compliance-ready platform, SmartSolve provides closed-loop process integration unmatched in the market




## SmartSolve Reviews
  ### 1. Overall a robust sofware system

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2018

**What do you like best about SmartSolve?**

Being able to organize and store all our training and SOP/work instructions in one place. Updating them with changes is much easier with SmartSolve

**What do you dislike about SmartSolve?**

It could get a bit more user friendly at times.  Not super intuitive.

**Recommendations to others considering SmartSolve:**

Great company to work with and it also has many modules that can be used for all parts of an organization.  We plan on adding more modules as we go and gain experience with the software.

**What problems is SmartSolve solving and how is that benefiting you?**

Training documentation. SOP/Work instruction database.  Non-conform, CAPA, Complaints,    We have realized that by having these more accessible to all users we are seeing a greater accuracy in our work instructions.

  ### 2. Best enterprise quality management software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ajit S. | Senior MDR, Enterprise (> 1000 emp.)

**Reviewed Date:** August 06, 2022

**What do you like best about SmartSolve?**

integration with other platforms, customization as per requirement, Easy reporting, customized dashboard, role management, single sign-on

**What do you dislike about SmartSolve?**

nothing to dislike very much but customer service is not very prompt in resolving the issue

**What problems is SmartSolve solving and how is that benefiting you?**

we were looking for a solution for analysing our customer complaints and conduction corrective and preventive actions against them



- [View SmartSolve pricing details and edition comparison](https://www.g2.com/products/smartsolve/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-13+13%3A07%3A43+-0500&secure%5Bsession_id%5D=25c8c3aa-861a-40ea-8f34-3494aa9afd24&secure%5Btoken%5D=8631584884be144b86ed50361e56392e3096dfb60d0f92f311b4f765fb946d6a&format=llm_user)

## SmartSolve Features
**Quality Management**
- Design Controls
- Audit Management
- Supplier Network Management
- Risk Management

**Nonconformance**
- Conformance Records
- CAPA
- Change Management
- Task Management
- Policy Management
- Document Management
- Incident Management
- Equipment Management
- Audit Management
- Workflow Management
- Risk Management
- Communications Management
- Training Management
- Maintenance Management
- Complaint Management
- Inspection Management
- ISO Standards Management
- Calibration Management
- Compliance Management

**Quality System**
- Analytics & Reporting
- Real-time Collaboration
- Document Control
- Quality Processes

**Quality system**
- Document Control
- Collaboration
- Analytics and Reports
- Supplier Quality Control
- Statistical Process Control
- Approval Process Control
- Quality Control

**Risk Management**
- Assessments
- Operational Risk
- Supplier Evaluation

**Inspection Management**
- Templates
- Workflows
- Corrective Actions

**Compliance**
- Standards & Regulations
- Permits
- Certifications

**Platform**
- Integration
- Security & Privacy
- Mobile Access
- Flexibility

**Services**
- Implementation
- Training & Learning
- Customer Support
- Professional Services

**Additional Functionality**
- Defect Tracking
- Electronic Signature
- Reporting & Statistics
- Activity Dashboard
- Data Import/Export
- Generative AI
- Nonconformance Tracking
- Surveys & Feedback
- Access Controls/Permissions
- API
- AI Copilot
- Alerts/Notifications
- Real-Time Data

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