--- title: Smartsheet Reviews meta\_title: 'Smartsheet Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 22702 reviews by the users' company size, role or industry to find out how Smartsheet works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 22702 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management ---

# Smartsheet Reviews & Product Details

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Smartsheet is an Intelligent Work Management Platform that revolutionizes how you manage projects, portfolios, and processes. The Smartsheet AI-powered platform delivers adaptability, sophisticated experiences, and enterprise-grade rigor to support work across industries — from service delivery to construction, clinical trials, and marketing campaigns. Designed to meet demanding requirements, it helps organizations drive efficiency, accelerate innovation, and stay competitive. Over 85% of Fortune 500 companies trust Smartsheet to align their resources to improve efficiency, agility, and collaboration in today’s ever-changing world of work.

* * *

Product Website
Smartsheet
Seller
[Smartsheet](https://www.g2.com/sellers/smartsheet)
Discussions
[Smartsheet Community](https://www.g2.com/products/smartsheet/discuss)
Languages Supported

German, English, French, Italian, Japanese, Portuguese, Russian, Spanish

Solution Type

All-in-One

Overview by
Daniel Garcia

Show More

## Pricing

Pricing provided by Smartsheet.

### Pro

$9.00

1 user Per Month

[
View More Pricing Information
](https://www.g2.com/products/smartsheet/pricing)

## Smartsheet Integrations
(120)

What do users say about integrations?

Verified by Smartsheet

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 ![Angela R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angela R.")
AR

Angela R.

Data Analyst

Retail

Mid-Market (51-1000 emp.)

8/11/2026

"Scalable Reporting Powerhouse, But Setup and Training Take Time"

3.5/5

What do you like best about Smartsheet?

I have been using Smartsheet consistently for the past year and it has become our go-to platform for managing work across the organization. The scalability of the platform is impressive. We started with a small team using basic sheets and have grown to hundreds of users managing complex portfolios without outgrowing the system. The reporting and dashboard capabilities are particularly strong, allowing us to create executive-level views that communicate progress effectively. Review collected by and hosted on G2.com.

What do you dislike about Smartsheet?

The platform is not without its flaws however. The initial implementation process was more involved than we expected, requiring significant configuration and testing before we could roll it out broadly. The user interface could be more intuitive, especially for team members who are not technology focused. We have had to invest considerable time in training to ensure everyone uses the platform effectively. Review collected by and hosted on G2.com.

What problems is Smartsheet solving and how is that benefiting you?

The biggest problem Smartsheet has addressed for us is the disconnect between strategic planning and day-to-day execution. Our leadership team was making decisions based on incomplete information because we lacked a unified view of ongoing work. Smartsheet now connects our strategic initiatives to the actual work being done across the organization, providing visibility into progress and resource allocation. We can identify risks and bottlenecks early and take corrective action before they impact delivery. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Mark E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark E.")
ME

Mark E.

CEO of GreenLeaf Accounting Group

Accounting

Mid-Market (51-1000 emp.)

8/11/2026

"Smartsheet Transformed Our Initiative Management with Powerful Gantt and Resource Planning"

5/5

What do you like best about Smartsheet?

What drew me to Smartsheet initially was its reputation for handling complexity and it has certainly lived up to that expectation. We have been using it for about ten months and it has transformed how we manage our initiatives. The hierarchical structure of sheets, rows, and columns gives us incredible flexibility to model our work exactly as we need. I particularly value the Gantt chart views which provide excellent visibility into project timelines and dependencies. The resource management features have also been incredibly helpful for capacity planning and preventing burnout. Review collected by and hosted on G2.com.

What do you dislike about Smartsheet?

While Smartsheet is powerful, it sometimes feels like overkill for simpler tasks. There are times when a basic tool would suffice but we are locked into using Smartsheet for everything because of our subscription. Review collected by and hosted on G2.com.

What problems is Smartsheet solving and how is that benefiting you?

The main challenge Smartsheet has solved for us is the coordination of cross-functional initiatives that involve multiple teams with competing priorities. Previously, these projects would stall due to unclear ownership and poor visibility into dependencies. Smartsheet provides a central platform where all teams can see the entire initiative roadmap and understand how their work impacts others. This transparency has fostered better collaboration and reduced friction between departments. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Alejandra C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alejandra C.")
AC

Alejandra C.

customer success manager

Small-Business (50 or fewer emp.)

8/9/2026

"Powerful Enterprise Collaboration and Premium Apps That Streamline Project Delivery"

4/5

What do you like best about Smartsheet?

Smartsheet is predominately a collaborative work management tool that allows cross-collaboration. Best part of it is the Enterprise or AWM plans that really enable powerful work delivery with Premium Apps like Smartsheet control center that helps saving times (when handling over 50 projects a year minimum) or dynamic View for managing sharing data. Review collected by and hosted on G2.com.

What do you dislike about Smartsheet?

the native AI features are not there yet and Smartsheet is not investing enough on them. Hard to quantify a return on investment with those AI features at the current stage and they will realistically take up to 36 months to be at the level of Monday.com or any other Saas product. They should invest on re-upskilling the Support Team or improve the Support experience as they client's reply do not get addressed within the first 7 or 14 days, as it takes usually at least 5-15 email exchanges to make them understanding the issue. Overall the UI/UX of smartsheet is good and improving but some Views like Table View need a lot of investment to cope the same performances of Grid View. the Integrations provided are really good but their AI MCP connectors are not capable enough compared with a native MCP built by any Smartsheet Partner. Review collected by and hosted on G2.com.

What problems is Smartsheet solving and how is that benefiting you?

Smartsheet is solving reporting and visibility, allowing cross-collaboration among different teams in different departments. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Yannis M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yannis M.")
YM

Yannis M.

Project Manager

Small-Business (50 or fewer emp.)

8/6/2026

"Smartsheet Simplifies Project Planning with Clear Dashboards and Collaboration"

5/5

What do you like best about Smartsheet?

My company uses Smartsheet primarily for creating and sharing project plans with our clients or for internal purposes. I like that it simplifies the process of building schedules, managing task dependencies, and tracking progress. It's also easy to collaborate with both internal teams and clients, as everyone can view the latest project status in one place, add comments etc. The dashboards and reporting capabilities provide good visibility into milestones, risks, and overall project health, making it easier to communicate progress and keep stakeholders aligned. Review collected by and hosted on G2.com.

What do you dislike about Smartsheet?

One thing I find challenging is that some features aren't very intuitive to locate, especially if you don't use them frequently. For example, I recently wanted to add a holiday calendar to my project plan so that project dates would take non-working days into account. I couldn't remember where that setting was, and it wasn't easy to find within Smartsheet. I ended up asking ChatGPT to find the steps for me. Integrating a ChatGPT kind of machine within Smartsheet I believe that it would make it easier to guide users on how to find things within Smartsheet. Review collected by and hosted on G2.com.

What problems is Smartsheet solving and how is that benefiting you?

Smartsheet has made it much easier for me to manage and monitor my projects in one place. I can customize my project plans with formulas and automation. For example, I use formulas to calculate overall project completion, which gives both me and my PMO a real-time view of project progress. Since the project plan is shared, stakeholders can access the latest status at any time without needing to request updates.

It has also helped centralize project tracking. Rather than maintaining deliverables and milestones across multiple tools, e.g., Confluence, I can manage them directly within Smartsheet. This makes it easier to monitor upcoming deliverables, track dependencies, and keep everyone aligned on timelines and progress.

From an integration perspective, the ability to connect with tools such as Microsoft Teams, Jira, and other Microsoft 365 applications helps keep project information accessible and reduces the need to switch between multiple platforms. I've also found the platform performs well for day-to-day project management, even when working with larger project plans and multiple collaborators, allowing the team to access up-to-date information without noticeable delays. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

GI

Gonzalo I.

Engineer

Enterprise (\> 1000 emp.)

8/6/2026

"Smartsheet Streamlined Our Workflow with Grid/Gantt Views and Smart Automation"

4.5/5

What do you like best about Smartsheet?

What I Like Best: The seamless toggle between Grid and Gantt views ensures my team stays aligned without manual updates. Automated workflow triggers are my biggest time-saver; they handle recurring status nudges, reclaiming about 4 hours weekly.

Workflow Impact: Smartsheet eliminated our "version control" chaos. Having a single source of truth prevents data silos, while integrated intake forms automatically populate my master sheet, cutting out manual transcription.

Unexpected Benefit: The mobile app’s real-time photo uploads have been game-changing, providing total field visibility without needing constant status meetings. It’s transformed our collaborative efficiency from reactive to proactive. Review collected by and hosted on G2.com.

What do you dislike about Smartsheet?

Complex Formula Limitations: "While grid-based, Smartsheet formulas lack the robustness of Excel. Complex nested functions or large-scale data manipulation often hit performance limits, forcing me to use multiple helper columns that clutter my sheets."

Mobile Editing Constraints: "While great for viewing, the mobile app lacks the full functionality of the desktop version. Making structural changes or complex updates on the go is difficult, which limits its utility for 'in-the-field' project management."

Steep Learning Curve: "The transition from a basic spreadsheet to a project management tool is difficult for new users; the interface can be overwhelming, leading to initial resistance and the need for significant internal training time." Review collected by and hosted on G2.com.

What problems is Smartsheet solving and how is that benefiting you?

Key Benefits:

Version Control: Everyone works from a single source of truth, ending "final\_v2.xlsx" confusion.

Automated Accountability: Automated workflows replace manual follow-ups, ensuring tasks don't slip through the cracks.

Real-Time Visibility: Dashboards provide instant project health updates, which has reduced our need for recurring status meetings by approximately 50%. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Aarti B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aarti B.")
AB

Aarti B.

Sr Analyst

Enterprise (\> 1000 emp.)

10/20/2023

"If Process Mapping is your forte - Smartsheet is your End-to-End solution"

5/5

What do you like best about Smartsheet?

No coding software, yet it captures all the user requirement that one may need to develop a solution for their company, it's very dependable and not easy to break if you set it up correctly. The looks are same as Excel but it is more powerful with lots of easy to setup automations, It keeps the stakeholders well-informed with automated emails/notifications. Workflow works seemslessly and if you get stuck they have a wonderful staff and customer support that usually reaches you within 24hrs with all detailed possible solutions:) Kudos!!

It's mobile and desktop apps are new useful additions- keeps it very handy even if you on rolls. You can use it anywhere, anytime for any quick review. Very helpful for daily in take process uses. I recently used their Data shuttle- very happy to use such feature when less human intervention and more better integration with other apps. Review collected by and hosted on G2.com.

What do you dislike about Smartsheet?

Still many basic features are not available, some of them are used in day to day usability cases e.g. time format, validation, ability to create Error display messages....Grid sheet to Dynamic data translation(one example: time format is in UTC ISO8601 format in dynamic).

They do have wonderful active community, where we users share great ideas....and it's completely understandable that with limited resources - it takes time to implement, but unavilablity or slow release of new features makes it difficult many times to convince the Stakeholders to present Smartsheet as a perfect 'Usecase' solution.

To make this product even more successful, users need more flexible, advance features else many competitors are there in the market. Recent 'Enagage 2023' summit shared some great upcoming features,, hope to get them soon. Review collected by and hosted on G2.com.

What problems is Smartsheet solving and how is that benefiting you?

Automation, alerts and easy Workflow setup.

User limited access and collaboration is a great plus.

instaneously updates are great and very productive. Review collected by and hosted on G2.com.

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8/4/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Jezryl May A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jezryl May A.")
JA

Jezryl May A.

Project Admin

Mid-Market (51-1000 emp.)

7/31/2026

"Granular Sharing and Dynamic Views Make Smartsheet Shine"

4.5/5

What do you like best about Smartsheet?

What I like about using smartsheet is I can ask someone to update selected fields without giving access to the entire sheet and also the dynamic view feature which can expose only relevant records or fields without sharing the source sheet Review collected by and hosted on G2.com.

What do you dislike about Smartsheet?

the higher ongoing cost per user, most work requires an internet connection, Review collected by and hosted on G2.com.

What problems is Smartsheet solving and how is that benefiting you?

We use Smartsheet as a centralised source of truth where all relevant project information, tasks, timelines, responsibilities, and updates are stored and managed in one place. This reduces the need to maintain multiple files and helps prevent duplicated, outdated, or conflicting information. Team members can access the latest data in real time, making it easier to monitor progress, coordinate activities, and ensure everyone is working from the same information.

Smartsheet also improves visibility and accountability by clearly showing task owners, deadlines, project status, and outstanding actions. Its automated reminders and notifications reduce manual follow-ups, while dashboards and reports allow us to quickly identify priorities, delays, and potential issues. Overall, it helps us save time, streamline communication, and manage our work more consistently and efficiently. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Nicole S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicole S.")
NS

Nicole S.

IRB Post Approval Compliance Specialist

Mid-Market (51-1000 emp.)

8/6/2026

"Flexible Tool, But Needs Relational Database Features for Shared Contact Columns"

3.5/5

What do you like best about Smartsheet?

The flexibility in how it can be used across various needs Review collected by and hosted on G2.com.

What do you dislike about Smartsheet?

I wish it functioned more like a relational data base. Where come columns in one worksheet can be related together (similar to microsoft access from years ago).

I wish there was an easier way to copy a column that contains contacts. within org. This is a common column in many of my worksheets across various projects. When a change to this type of column is needed, I can't easily just make the change in one worksheet then copy/paste into multiple others. Note: if this relational aspect described above existed, I could just have one worksheet with the list, point that list to all other sheets, then only have to change the one column in one sheet Review collected by and hosted on G2.com.

What problems is Smartsheet solving and how is that benefiting you?

It's allowing me to set up an IRB post approval monitoring tracking system for the university I work for Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

AG

Ana G.

Sales consultant

Information Technology and Services

Mid-Market (51-1000 emp.)

7/27/2026

"Excellent for managing projects, automating workflows, and keeping teams aligned"

5/5

What do you like best about Smartsheet?

The flexibility is what stands out most. I like how it combines spreadsheet simplicity with advanced project management capabilities such as automation, dashboards, reporting, Gantt charts, forms, and resource management. It integrates well with Microsoft 365, Google Workspace, Slack, Jira, and many other business tools, making it easy to fit into existing workflows. Review collected by and hosted on G2.com.

What do you dislike about Smartsheet?

While the interface is generally intuitive, some of the more advanced features require time to learn, especially workflow automation and complex reporting. The pricing can also become expensive for larger organizations or teams that need premium capabilities. Mobile functionality works well for basic updates but doesn't always offer the same experience as the desktop version. Review collected by and hosted on G2.com.

What problems is Smartsheet solving and how is that benefiting you?

Smartsheet helps us centralize project information, automate repetitive administrative tasks, and improve communication between departments. Instead of managing multiple spreadsheets, emails, and disconnected tracking systems, we now have a single source of truth for project status, deadlines, responsibilities, and reporting. This has reduced missed deadlines, improved collaboration, and given leadership much better visibility into ongoing work. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Rene "Rocky" E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rene "Rocky" E.")
RE

Rene "Rocky" E.

Senior Support Services Specialist

Mid-Market (51-1000 emp.)

7/22/2026

"Smartsheet Unifies Planning, Automation, and Executive Dashboards for Real-Time Visibility"

5/5

What do you like best about Smartsheet?

What I like best about Smartsheet is its ability to bring project planning, execution, and reporting into a single platform. As a PMO and Program Leader, I regularly use automated workflows, dashboards, reports, and resource management to provide executives with real-time visibility into project health, risks, dependencies, and budget status.

One feature that has significantly improved my workflow is automated alerts and approval workflows. Instead of manually chasing status updates, Smartsheet automatically notifies stakeholders when actions are required, saving several hours each week and improving accountability across teams.

Another capability I rely on is executive dashboards. Rather than spending time building PowerPoint reports, I can provide leaders with live portfolio data that updates automatically, allowing faster decision-making.

An unexpected benefit has been the platform's flexibility. I've used Smartsheet not only for project management, but also for PMO governance, intake management, RAID logs, resource planning, and strategic portfolio tracking. It scales well from managing a single project to overseeing enterprise-wide transformation programs. Review collected by and hosted on G2.com.

What do you dislike about Smartsheet?

While Smartsheet is a powerful platform, one challenge is that it can become difficult to govern at scale. As organizations grow, it's easy for teams to create duplicate sheets, inconsistent reporting structures, and disconnected workflows without strong PMO standards.

I've also found that advanced portfolio management and cross-project dependency tracking can require significant configuration compared to purpose-built PPM tools. While Smartsheet is highly flexible, that flexibility sometimes means additional effort to build and maintain enterprise-level solutions.

Another area for improvement is executive reporting across large portfolios. Although dashboards are effective, creating highly customized analytics and forecasting often requires integrations with Power BI or other reporting tools to achieve deeper insights.

That said, these limitations are generally outweighed by the platform's ease of adoption, automation capabilities, and ability to quickly deliver value across project, program, and portfolio management functions. Review collected by and hosted on G2.com.

What problems is Smartsheet solving and how is that benefiting you?

Smartsheet solves several challenges that are common in project, program, and portfolio management, including fragmented reporting, lack of visibility, manual status collection, and inconsistent project governance.

For me, the biggest benefit has been creating a single source of truth across multiple teams and initiatives. Instead of gathering updates from spreadsheets, emails, and meetings, project data is centralized and automatically updated, allowing stakeholders to access real-time information whenever they need it.

Smartsheet's automation capabilities have also reduced administrative overhead. Automated reminders, approval workflows, and status notifications help keep projects moving without requiring constant follow-up, freeing up more time for strategic planning and issue resolution.

At the leadership level, dashboards and portfolio reporting provide immediate visibility into project health, risks, dependencies, resource utilization, and key milestones. This enables faster decision-making, improves accountability, and helps ensure strategic initiatives remain aligned with business objectives.

Overall, Smartsheet has helped improve operational efficiency, increase transparency, and reduce the time spent managing project administration so teams can focus on delivering results. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic Review from User Profile

## Questions about Smartsheet? Ask real users or explore answers from the community

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 ![Юлия .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Юлия .")
Ю

Юлия Андреевна
•
Last activity about 2 months ago

How do you keep Smartsheet source and archive sheets in sync for accurate KPIs?

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GU

Guest User
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Last activity 20 days ago

Is smartsheet good?

7 Upvotes

9

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## Pricing Options

Pricing provided by Smartsheet.

### Pro

$9.00

1 user Per Month

### Enterprise

Contact Us

Per Month

### Business

$19.00

3 users Per Month

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View More Pricing Information
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Smartsheet Comparisons

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Wrike

4.2/5(4,539)

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Asana

4.4/5(13,855)

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monday AI Work Platform

4.7/5(17,131)

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](https://www.g2.com/compare/smartsheet-vs-monday-com)

##### 
##### Smartsheet Features

Tasks

Creation & Assignment

Due Dates

Task Prioritization

Projects

Planning

Project Map

GANTT

Resource Management

Scheduling

Project Monitoring

Activity Dashboard

[
View More Features
](https://www.g2.com/products/smartsheet/features)

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Wrike

4.2/5(4,539)

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