--- title: Smartsheet Reviews meta\_title: 'Smartsheet Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 22702 reviews by the users' company size, role or industry to find out how Smartsheet works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 22702 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management --- # Smartsheet Reviews & Product Details Visit Website Smartsheet is an Intelligent Work Management Platform that revolutionizes how you manage projects, portfolios, and processes. The Smartsheet AI-powered platform delivers adaptability, sophisticated experiences, and enterprise-grade rigor to support work across industries — from service delivery to construction, clinical trials, and marketing campaigns. Designed to meet demanding requirements, it helps organizations drive efficiency, accelerate innovation, and stay competitive. Over 85% of Fortune 500 companies trust Smartsheet to align their resources to improve efficiency, agility, and collaboration in today’s ever-changing world of work. * * * Product Website Smartsheet Seller [Smartsheet](https://www.g2.com/sellers/smartsheet) Discussions [Smartsheet Community](https://www.g2.com/products/smartsheet/discuss) Languages Supported German, English, French, Italian, Japanese, Portuguese, Russian, Spanish Solution Type All-in-One Overview by Daniel Garcia Show More ## Pricing Pricing provided by Smartsheet. ### Pro $9.00 1 user Per Month [ View More Pricing Information ](https://www.g2.com/products/smartsheet/pricing) ## Smartsheet Integrations (120) What do users say about integrations? 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Image") Microsoft Excel ](https://www.g2.com/products/microsoft-excel/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Forms ](https://www.g2.com/products/microsoft-forms/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft OneDrive for Business ](https://www.g2.com/products/microsoft-onedrive-for-business/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Power Automate ](https://www.g2.com/products/microsoft-power-automate/reviews)[ ![Product Avatar 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Miro ](https://www.g2.com/products/miro/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mitti (by SafetyCulture) ](https://www.g2.com/products/safetyculturehq/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") n8n ](https://www.g2.com/products/n8n/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") NetSuite ](https://www.g2.com/products/oracle-netsuite/reviews)[ ![Product Avatar 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Desk ](https://www.g2.com/products/zoho-desk/reviews) Show More ![Massimo A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Massimo A.") MA Massimo A. Sr. Automation Engineer (EMEA) Enterprise (\> 1000 emp.) 5/7/2026 "Smartsheet: flexible sharing, easy to use, and very fast support" 5/5 What do you like best about Smartsheet? The most useful aspect for me is the ability to share parts of the projects with specific collaborators, who can contribute even without necessarily having a Smartsheet account. Moreover, the ease of use from the start, the different views, and the dynamic summaries offer a toolkit that genuinely helps and saves time. Not to mention the performance and the fact that it is used from a browser: it is cross-platform and therefore viewable anywhere. Also, the uploading of content from Excel was immediate, allowing me to effortlessly integrate pre-existing parts of the project. The price is certainly competitive when compared to other solutions on the market. The AI allows you some simplifications, such as graphically displaying project details, but in my opinion, it still needs to grow. Finally, the support is extremely fast and competent. I especially appreciate the new features that continue to enrich the offering: sometimes it's almost difficult to stay updated. Review collected by and hosted on G2.com. What do you dislike about Smartsheet? One aspect I would like to see further developed is the management of project tasks. For example, the ability to link specific tasks in an end-to-end manner and not just end-to-start. Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? It helps me a lot to manage similar projects in parallel, using automation workflows as real agents for managing changes and deadlines. Moreover, the creation of dashboards for presentations updates dynamically: once the dashboard is set up, you no longer have to worry if you're asked for a presentation at the last minute. Everything is already ready; just keep the tasks updated. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![Michal T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michal T.") MT Michal T. Executive Assistant Small-Business (50 or fewer emp.) 5/7/2026 "Smartsheet Dashboards: Clear, Well-Organized, and Improved Fast from Feedback" 4/5 What do you like best about Smartsheet? Project dashboards and task sheets provide a great workspace with well-structured tables and clear organization. I’m also happy to see that Smartsheet continuously updates both the platform and the dashboards. One thing I especially appreciated was how responsive they were to feedback — after I reported that some numbers in dashboard charts were overlapping and hard to read, the issue was fixed within about a month. That really impressed me. Now my project dashboards are much clearer, readable, and easier to work with. Review collected by and hosted on G2.com. What do you dislike about Smartsheet? Sometimes backup processing can take longer than expected. Also, some of my colleagues occasionally had issues logging in, although I personally have never experienced this problem myself — just mentioning it for transparency. Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? Smartsheet helps us manage, track, and document projects and workflows in one place. It gives me a clear overview of ongoing projects, task lists, current progress, and planned changes. This makes it much easier to stay organized, prioritize work, and keep track of what needs to be done and what is coming next in our projects. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Anna Mharie B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna Mharie B.") AB Anna Mharie B. Senior Sales Administrator Small-Business (50 or fewer emp.) 6/4/2026 "Helpful Automation for Task Tracking, Though Adding Columns Feels Clunky" 3.5/5 What do you like best about Smartsheet? I find Smartsheet very useful, especially because of its automation features, which I’m still getting familiar with. It’s been really helpful for tracking work and tasks without needing constant email follow-ups with everyone involved. I also like that you can attach documents to each item, which makes it even more efficient and helps keep everything in one place. Review collected by and hosted on G2.com. What do you dislike about Smartsheet? Since I’m still new, I find it a bit difficult that I can’t add more than one column at a time. I’m still getting familiar with Smartsheet. Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? When I previously used Access to create a master list for follow-ups, I still had to generate reports and then email the relevant people about tasks that were coming due. With Smartsheet, I can use automation instead: I set a trigger, and it automatically sends a reminder to the task owner. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 7/21/2026 "User-Friendly Collaboration, but Dashboards Need Easier Navigation and More Customization" 3.5/5 What do you like best about Smartsheet? Smartsheet is very user friendly and easy to share with collaborators to review or edit themselves. I like have different views of what to share with high level collaborators as well. Review collected by and hosted on G2.com. What do you dislike about Smartsheet? I wish the Dashboard setups were a bit easier to navigate and more customizable - i.e. sharing certain lines of timelines and having more control in the manner they are pulled in. Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? When you are constantly updating timelines, software that is ready to be edited and ready to go is a huge factor. I've found that smartsheets makes updates easier than other platforms saving time and frustrations at a moment when there is a lot happening. I am not aware of costs compared to other platforms, but from my experience there is a lor more capabilities compared to other platforms and their pricing. I have not used the support feature so I cannot comment on that aspect but over the ROI seems better than most. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite MK Meryem K. Project Manager Enterprise (\> 1000 emp.) 11/29/2024 "Intuitive Smartsheet Boosts Team Efficiency" 5/5 What do you like best about Smartsheet? I think it's very user-friendly and the user interface is charming. It's easy to use, and it's nice to present to a project team. It's still easy for other people to see and understand, and they don't need to figure out many things. It's easy. The initial setup was very easy. I also like how Smartsheet ensures that the dates, tasks, and everything are managed profoundly with its planning capabilities, dependency management, and notifications which make follow-ups effortless. Review collected by and hosted on G2.com. What do you dislike about Smartsheet? I see AI getting improved. It would be very good if we can use it more, like if it would be easier to use and solve more problems. But other than that, I don't think it has, a big problem. Maybe dashboards can be improved. Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? Smartsheet makes planning easy by managing dependencies, tasks, and dates efficiently, sending notifications and follow-ups automatically, and generating reports on time very effectively. Review collected by and hosted on G2.com. Show More 5/14/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite JA Jamie A. Account Executive Small-Business (50 or fewer emp.) 10/16/2023 "A Convenient App for all things Data" 4.5/5 What do you like best about Smartsheet? Quick access to all your data and you are able to search for specifics with filters and the search bar function. Also adding attachments for specific lines of data comes in super handy. Review collected by and hosted on G2.com. What do you dislike about Smartsheet? The load times when you are searching for a specific piece of data can take some time and in some cases when inserting data into a line if another user saves it can mess up the data that has just been input (this is rare but can happen on occassions) Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? Smartsheet helps organize our data and makes it easy to access and search exactly what you are looking for. This benefits me as we are able to Log order information and helps share important data with the company. Review collected by and hosted on G2.com. Show More 7/3/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Quentin D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quentin D.") QD Quentin D. Finance Controller Mid-Market (51-1000 emp.) 5/4/2026 "Smartsheet: Intuitive Spreadsheet Feel with Powerful Project Management" 5/5 What do you like best about Smartsheet? What I like best about Smartsheet is how it combines the familiarity of a spreadsheet with powerful project management and collaboration features. It’s intuitive to get started, but still robust enough to handle complex workflows. In particular, the ability to automate processes, track tasks in real time, and collaborate easily with different stakeholders makes it very efficient. Features like dashboards and reporting also help turn data into clear, actionable insights, which is especially valuable for monitoring progress and supporting decision-making. Overall, it strikes a good balance between ease of use and functionality. Review collected by and hosted on G2.com. What do you dislike about Smartsheet? What I dislike about Smartsheet is that, while it’s powerful, it can become complex and less intuitive when you start using more advanced features. Setting up automations, formulas, or cross-sheet references often requires a bit of a learning curve. Another drawback is that performance can slow down with large sheets or complex workflows, which can impact efficiency. The interface can also feel less user-friendly compared to more modern tools, especially for new users. Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? Smartsheet helps solve the problem of scattered information and lack of visibility across projects. Before using it, tracking tasks, deadlines, and responsibilities across different teams could be fragmented and time-consuming. With Smartsheet, everything is centralized in one place, which improves transparency and alignment. It allows real-time tracking of progress, clearer ownership of tasks, and easier collaboration between stakeholders. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Benen H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benen H.") BH Benen H. Operations Coordinator Enterprise (\> 1000 emp.) 4/23/2026 "Significantly Boosted Efficiency with Centralized Store Communication" 5/5 What do you like best about Smartsheet? It has increased the efficiency of the business significantly allowing us to share information with our stores in one location as well as allowing stores to fill in forms to request actions from us at support office. Review collected by and hosted on G2.com. What do you dislike about Smartsheet? Updates mess with it occasionally. Table view i cannot send a single update request. i need to go back to grid view, send update request and then go back to table view if a store has entered the wrong info. Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? Dashboard creation to cover off multiple KPI's for stores including stock management, stocktakes, special orders and stock adjustments. It reduces emails significantly, keeps all info in one place for anyone relevant to view and there is now a history to go back to. Review collected by and hosted on G2.com. Show More 7/2/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite IC Ilias C. Project Manager Mid-Market (51-1000 emp.) 5/2/2026 "Easy-to-Share Sheets with Helpful Guidance and Strong Project Monitoring Tools" 4.5/5 What do you like best about Smartsheet? There are several tools available to help monitor a project and prepare it effectively. Each sheet you create is easy to be stored, see changes of history, but also share it to people outside the organization. Sheets can be exported. While creating a sheet, a basic guide and instructions are available on how to make most of it and structure it in a correct way. AI options are also available, however I have not yet made used of it. Review collected by and hosted on G2.com. What do you dislike about Smartsheet? It is a bit hard to understand the full capacity and the difference between all the sheets that can be created. I have also tried grouping - putting sheets into specific folders, but I have faced some difficulties. Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? It helps my daily monitoring but also long term monitoring of my projects. I can review the progress of it, track the milestones, set deadlines and communicate easily inside the company. Daily schedule is implemented and all relevant stakeholders can simply be informed through Smartsheet for their completion. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Gokul S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gokul S.") GS Gokul S. Engineer II Mid-Market (51-1000 emp.) 4/29/2026 "Streamlines Project Management & Tasks with Ease" 4.5/5 What do you like best about Smartsheet? I love the look and feel of Smartsheet and how simple it is to create automations and workflows. Sharing is easy too. Making automations is straightforward, and the forms allow me to gather detailed information from anyone. The automations are not just for sending emails but also for sending request forms, reminders, and more. For projects, I set up automations that send emails to action owners to update their actions, which saves me from having to remind them myself. The initial setup was really easy for us. I like the fact that it has got a direct connection to PowerBI so I can create more advanced dashbaords if required. I never got any issues with the server or lagging or much of bugs it was more on the functionality that is lacking. The cost is pretty high too if we want to implement it but if the client is okay with this tool then it is a good recommendation for large and medium sized companies. Review collected by and hosted on G2.com. What do you dislike about Smartsheet? I find that making the dynamic dropdown better with a better interface would be an improvement. Also, copying columns easily with the conditional formatting is an issue. I'm not able to create multiple columns at once, and I can't copy the type of the columns—I have to create it every time. There is no option of creating new workspaces with a templated version and if I need that I might have to go and create using control center which is again cost effective. Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? I use Smartsheet for project and program management, including tracking actions, milestones, costs, and deadlines. It’s especially helpful because it automatically sends email updates and reminders to action owners, which makes it much easier to stay on top of tracking and follow-ups. Review collected by and hosted on G2.com. Show More 5/1/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Smartsheet? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Smartsheet ](https://www.g2.com/products/smartsheet/discussions/new) ![Юлия .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Юлия .") Ю Юлия Андреевна • Last activity about 2 months ago How do you keep Smartsheet source and archive sheets in sync for accurate KPIs? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/how-do-you-keep-smartsheet-source-and-archive-sheets-in-sync-for-accurate-kpis) GU Guest User • Last activity 19 days ago Is smartsheet good? 7 Upvotes 9 [ Join the conversation ](https://www.g2.com/discussions/is-smartsheet-good) [ View all Discussions ](https://www.g2.com/products/smartsheet/discuss) ## Pricing Options Pricing provided by Smartsheet. ### Pro $9.00 1 user Per Month ### Enterprise Contact Us Per Month ### Business $19.00 3 users Per Month [ View More Pricing Information ](https://www.g2.com/products/smartsheet/pricing) Smartsheet Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4307b4807f27474de93a9fed1ab011a3/wrike.png "Product Avatar Image") Wrike 4.2/5(4,539) [ Compare Now ](https://www.g2.com/compare/smartsheet-vs-wrike) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image") Asana 4.4/5(13,854) [ Compare Now ](https://www.g2.com/compare/asana-vs-smartsheet) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ae6f6333a603f01784274fb154d92dfb/monday-com.png "Product Avatar Image") monday AI Work Platform 4.7/5(17,128) [ Compare Now ](https://www.g2.com/compare/smartsheet-vs-monday-com) ##### ##### Smartsheet Features Tasks Creation & Assignment Due Dates Task Prioritization Projects Planning Project Map GANTT Resource Management Scheduling Project Monitoring Activity Dashboard [ View More Features ](https://www.g2.com/products/smartsheet/features) ## Top-Rated Alternatives [ ![monday AI Work Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "monday AI Work Platform") monday AI Work Platform 4.7/5(17,128) ](https://www.g2.com/products/monday-com/reviews) [ ![ClickUp](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ClickUp") ClickUp 4.6/5(13,683) ](https://www.g2.com/products/clickup/reviews) [ ![Wrike](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wrike") Wrike 4.2/5(4,539) ](https://www.g2.com/products/wrike/reviews) [ View All Alternatives ](https://www.g2.com/products/smartsheet/competitors/alternatives) ##### Categories on G2 [Workflow Management](https://www.g2.com/categories/workflow-management)[Work Management](https://www.g2.com/categories/work-management)[Project Collaboration](https://www.g2.com/categories/project-collaboration) [Workflow Management](https://www.g2.com/categories/workflow-management)[Work Management](https://www.g2.com/categories/work-management)[Project Collaboration](https://www.g2.com/categories/project-collaboration)[Project Management](https://www.g2.com/categories/project-management)[Task Management](https://www.g2.com/categories/task-management-software)[Marketing Calendar](https://www.g2.com/categories/marketing-calendar)[Project and Portfolio Management](https://www.g2.com/categories/project-and-portfolio-management)[Privacy Impact Assessment (PIA)](https://www.g2.com/categories/privacy-impact-assessment-pia) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What MDM system integrates with ERP and CRM platforms?](https://www.g2.com/discussions/what-mdm-system-integrates-with-erp-and-crm-platforms)[Which breach and attack simulation vendors provide the best implementation guidance and adoption support so a security team does not buy a platform that sits unused because nobody got trained?](https://www.g2.com/discussions/which-breach-and-attack-simulation-vendors-provide-the-best-implementation-guidance-and-adoption-support-so-a-security-team-does-not-buy-a-platform-that-sits-unused-because-nobody-got-trained%20)[Best HR analytics software for predictive workforce planning](https://www.g2.com/discussions/what-is-the-best-hr-analytics-software-for-predictive-workforce-planning) [Which PR CRM tools have the best pitch tracking and email open rate visibility for media outreach so teams know what is actually getting read?](https://www.g2.com/discussions/which-pr-crm-tools-have-the-best-pitch-tracking-and-email-open-rate-visibility-for-media-outreach-so-teams-know-what-is-actually-getting-read)[What booking tool provides detailed room usage analytics?](https://www.g2.com/discussions/what-booking-tool-provides-detailed-room-usage-analytics)[Pros and Cons Details](https://www.g2.com/products/smartsheet/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)