--- title: Smartsheet Reviews meta_title: 'Smartsheet Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 22692 reviews by the users' company size, role or industry to find out how Smartsheet works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 22692 scale: '5' date_modified: '2026-08-09' parent_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management --- # Smartsheet Reviews **Vendor:** Smartsheet **Category:** [Project Management Software](https://www.g2.com/categories/project-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 22,692 ## About Smartsheet Smartsheet is an Intelligent Work Management Platform that revolutionizes how you manage projects, portfolios, and processes. The Smartsheet AI-powered platform delivers adaptability, sophisticated experiences, and enterprise-grade rigor to support work across industries — from service delivery to construction, clinical trials, and marketing campaigns. Designed to meet demanding requirements, it helps organizations drive efficiency, accelerate innovation, and stay competitive. Over 85% of Fortune 500 companies trust Smartsheet to align their resources to improve efficiency, agility, and collaboration in today’s ever-changing world of work. ## Smartsheet Pros & Cons **What users like:** - Users commend the **ease of use** of Smartsheet, appreciating its flexibility across various applications and integration capabilities. (2359 reviews) - Users value Smartsheet for its **customizable rows and powerful Control Center** , streamlining project tracking and data management. (1665 reviews) - Users love the **effective team collaboration** features of Smartsheet, enhancing productivity and streamlining task management. (1515 reviews) - Users value the **automation features** in Smartsheet, which streamline tasks and improve workflow efficiency. (1234 reviews) - Users value the **versatile project tracking** capabilities of Smartsheet, facilitating efficient workflow management and data analysis. (1229 reviews) - Users value the **organization and flexibility** offered by Smartsheet for managing tasks and projects effectively. (1174 reviews) - Task Management (1029 reviews) - Sharing Ease (923 reviews) - Task Tracking (912 reviews) - Intuitive (903 reviews) **What users dislike:** - Users face a **steep learning curve** with Smartsheet, particularly struggling with formulas and the interface's complexity. (1183 reviews) - Users find **missing features** in Smartsheet frustrating, particularly around customization and intuitive use compared to Excel. (899 reviews) - Users find the **interface not intuitive** and face challenges navigating formulas, impacting their overall experience with Smartsheet. (842 reviews) - Users find the **limited features** of Smartsheet restrictive, particularly regarding formulas and collaboration capabilities. (739 reviews) - Users find the **limited customization** options of Smartsheet restrictive, impacting collaboration and user experience. (554 reviews) - Users find **limited functionality** in Smartsheet, hindering full utilization and flexibility in project management tasks. (445 reviews) - Users find **Smartsheet's learning curve challenging** , requiring training materials for navigating advanced features and formatting limitations. (427 reviews) - Expensive (386 reviews) - Slow Performance (371 reviews) - Excel Limitations (356 reviews) ## Smartsheet Reviews ### 1. Effective for Project Management, But Setup and UI Need Work **Rating:** 2.5/5.0 stars **Reviewed by:** Cynthia T. | Business Operations Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Smartsheet?** I like Smartsheet's timelines and deliverables tracking, which is good for managing our projects. Also, being able to build the sheets as templates for specific project types helps us streamline our work. The dependencies feature allows us to automate timeline updates and house all deliverables across the campaign, which enables better collaboration. **What do you dislike about Smartsheet?** It's a bit clunky to get setup and get things connected properly. The learning curve in using the project management tool is a challenge, and not having a more user-friendly interface makes it seem like we are working with a fairly outdated tool. **What problems is Smartsheet solving and how is that benefiting you?** I use Smartsheet for managing project timelines and deliverables. It helps me automate timeline updates with dependencies and house all deliverables, streamlining our collaboration. Building sheets as templates also enhances efficiency. ### 2. Effortless Transition with Convenient Features **Rating:** 5.0/5.0 stars **Reviewed by:** Krystal L. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Smartsheet?** I find Smartsheet relatively easy to use and learn. I like the integration with email, as it's convenient for sending automatic notifications. When a task is completed, I can check it off on Smartsheet, which then triggers an email to be sent to specific individuals. The initial setup was fairly simple since it is very similar in appearance to Excel, so the transition was easy. **What do you dislike about Smartsheet?** More intricate functions like adding a drop down or customizing column/row design. I wish there was a preset for designs we can choose from depending on the purpose of the sheet (tracking vs informational). **What problems is Smartsheet solving and how is that benefiting you?** I use Smartsheet to centralize project info for my team, making updates easy. It's simple to learn and integrates well with email for automated notifications, which is handy. ### 3. Smartsheet: Collaborative Power with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Smartsheet?** I like that Smartsheet is dynamic, and I can use it in between departments and time zones. It's highly collaborative, making it easier to work on a living document where everybody's looking at the same thing, and everything feels secure in one place. I enjoy that I can automate more workflows compared to other tools like Google Docs or Google Sheets. **What do you dislike about Smartsheet?** I do wish that Smartsheet saved automatically. Sometimes when I'm working on something, somebody else will start working over me because I haven't saved it manually, so I wish that it saved itself more frequently. **What problems is Smartsheet solving and how is that benefiting you?** I use Smartsheet for communicating between departments, tracking and updating payment queues. It's dynamic and collaborative, facilitating work across departments and time zones, like a living document, while keeping everyone aligned and secure. ### 4. Product Manager **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Smartsheet?** Easy access to all contributors including attachments within smartsheet to work on multiple items. I love how you can do forms while maintaining a smartsheet of all responses. **What do you dislike about Smartsheet?** Hard to keep track/manage so many sheets within the organization. There are folders but still hard to manage. Should have alerts/notifications if something was assigned to someone. There should be easier sharing/organizing as hundreds of smartsheets exist for numerous reasons. **What problems is Smartsheet solving and how is that benefiting you?** Organization of project/project launches. Easy to keep track of action items with deadlines before moving to the next item. Forms are easy to create for anyone in the organization to fill out, easy to keep track of. ### 5. Smartsheet WAS our Small Organization's Swiss Army Knife **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2024 **What do you like best about Smartsheet?** We've since migrated away from Smartsheet, but I do miss everything being in the ecosystem. Now using Google Sheets, I miss the ability to easily create filtered reports and edit sharing settings for those reports. **What do you dislike about Smartsheet?** Smartsheet, similar to Adobe, uses the renewal window for canceling/modifying memberships. Super annoying to have to adhere to that. We ended up canceling, and we had a lot of trouble getting ahold of our sales rep. With all the tools out there now, Smartsheet just wasn't keeping pace and didn't provide enough additional value to pay the steep price. **What problems is Smartsheet solving and how is that benefiting you?** We wanted a PRM but really didn't have enough clients to justify at the time, so we manipulated Smartsheet to meet our needs and it's worked great. The user interface isn't up to par with a true PRM, but it meets our needs! ### 6. Smartsheet – Strong support for planning and collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2026 **What do you like best about Smartsheet?** I value Smartsheet most for its clarity and how effectively it supports work organization. The grid layout allows me to quickly review and manage large sets of operational data (such as orders or SKU lists), which significantly speeds up my daily tasks. I regularly use real-time collaboration, which ensures that the entire team is working on up-to-date information. This reduces miscommunication and helps avoid errors in fast-paced operational processes. One feature I particularly rely on is forms, where submitted data is automatically transferred into sheets. This saves a lot of manual work and reduces the risk of input mistakes. Additionally, notifications and reminders help me stay on top of deadlines without constantly checking updates, which improves time management. The activity history is also very useful, as it allows me to track changes and quickly identify what was updated and by whom. This improves transparency and helps resolve issues faster. **What do you dislike about Smartsheet?** I didn’t find any issues with Smartsheet. Working with it is a real pleasure. **What problems is Smartsheet solving and how is that benefiting you?** We had an issue with access to all tables. Smartsheet speeds up the pace of work. All important tabs, tables, and forms are in one place, which allows quick access and results in time savings. ### 7. Clear Interface and Effortless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Shiyi Z. | Carrier Settlements Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Smartsheet?** I like how Smartsheet clearly shows what I need to do and ensures everything goes smoothly. After finishing my tasks, I choose a status, and I can receive an email notification to see if my work status has been changed by others. This feature is very helpful when I'm super busy, as it reminds me if my work has been completed or not. I found the initial setup very easy and had no difficulty at all. **What do you dislike about Smartsheet?** I feel the interface could be designed to look more stylish, like an Apple app. **What problems is Smartsheet solving and how is that benefiting you?** I use Smartsheet to line up every request. It clearly shows what I need to do and tracks status changes with email notifications, which is a great reminder when I'm super busy. ### 8. Flexible, Highly Customizable Platform for Marketing, Content, and Project Teams **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Smartsheet?** I love Smartsheet's flexibility and customization the most! Smartsheet can be used for so many different teams - from marketing and content management to basic project management. **What do you dislike about Smartsheet?** The initial setup can be tedious but we found that paying a Smartsheet expert to implement our solution was key in ramping up quickly and seeing our return. **What problems is Smartsheet solving and how is that benefiting you?** We are a small shop, so somethin like Salesforce can be a bit too expensive for our needs. We're using Smartsheet as a light weight CRM which has helped our Sales folks keep track of their work easily without ever having to step foot into a CRM. ### 9. Intuitive, Smart and Scalable Project management tool. **Rating:** 4.5/5.0 stars **Reviewed by:** Dheeraj P. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2023 **What do you like best about Smartsheet?** Smartsheet helps me organize my data, collaborate extensively with internal and external stakeholders. It makes it easy to automate repetitive tasks. Develop project and programme workflows. **What do you dislike about Smartsheet?** Some basic functionalties like Dynamic Dropdown Menu need to be available to Pro users. Smartsheet Dashboard functionality is quite basic. **What problems is Smartsheet solving and how is that benefiting you?** It helps us develop bespoke as well as scalable programme management platforms. It provides the right environment to efficiently interlink the data between sheets and make it seemless to automate repetitive workflows to both capture information and perform tasks. ### 10. Streamlines Project Management with Ease **Rating:** 4.0/5.0 stars **Reviewed by:** Maysum R. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Smartsheet?** I really appreciate Smartsheet's simplicity and how it looks, with a minimal learning curve since it's very similar to Excel, which most people are used to. The notification and reminders are pretty handy, and it's a very easy way to get an overall picture of things. This tool helps in maintaining visibility across multiple projects with different consultants. I don’t have to chase people unnecessarily to track progress, which is great. **What do you dislike about Smartsheet?** The Cost **What problems is Smartsheet solving and how is that benefiting you?** I use Smartsheet to track architectural projects, managing timelines and external data. It improves visibility, prevents unnecessary follow-ups, and is simple to use, much like Excel. Notifications and reminders are handy. ### 11. Intuitive Yet Powerful with Minor Collaboration Hiccups **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2026 **What do you like best about Smartsheet?** I like the simplicity of Smartsheet. It has clear presentation and some sophisticated aspects like automation, which is extremely useful. Tagging people and having emails sent to them when rows change is great. The ability to pull through from master sheets to baby sheets to create organizational tools is very useful. **What do you dislike about Smartsheet?** I think working collaboratively is a bit of an issue. It's certainly more intuitive to collaborate on a sheet in something like Google Sheets, where edits are made live and you can see when people are editing. I've had issues where, because you need to press save for the sheet to update for someone else, work is lost **What problems is Smartsheet solving and how is that benefiting you?** I use Smartsheet for project management, like managing weekly statuses and agendas. Its simplicity and automation features, like tagging people and sending emails when rows change, are useful. However, collaboration could be improved, as live editing isn't as intuitive as Google Sheets. ### 12. Very Customisable and Scalable, Needs refinement in some areas **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Smartsheet?** It is very customisable and scalable. It's use of smart/AI formula creation is brilliant and useful as is creating dashboard components directly from inside sheets. **What do you dislike about Smartsheet?** There are some limitations such as no inbuilt row numbering/ordering system that can be used to create an auto updating numbered list of items. Having reports also automatically group by a number or alphabetical is frustrating when there's no way to choose a numbering system that will auto update on the order of rows. Ideally there would be a way to reorder them even when using the group by or summary functions. **What problems is Smartsheet solving and how is that benefiting you?** We now have an increased visibility across data usage and tracking which is great, being able to filter information and restrict visibility is also good. ### 13. Efficient Automation But Complicated Licensing Model **Rating:** 3.5/5.0 stars **Reviewed by:** Jaime G. | Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Smartsheet?** I like the automation workflows of Smartsheet and their simplicity, as users can learn to handle it quickly. I also value the ability to share information through Dashboards or reports. **What do you dislike about Smartsheet?** The new licensing model is being a headache, as users were used to going directly to edit in the sheet. Also, I feel that it removed a strong collaborative aspect from the tool. Additionally, managing users to add them and have them work on a single plan is too complicated. **What problems is Smartsheet solving and how is that benefiting you?** Smartsheet solves process automation and provides real-time visibility of information. ### 14. Smartsheet Makes Cross-Country Collaboration Seamless **Rating:** 4.5/5.0 stars **Reviewed by:** Kasey C. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about Smartsheet?** Smartsheet allows me and my colleagues to collaborate with our integrations better across the country. Support and the AI make it go hand in hand. **What do you dislike about Smartsheet?** Least helpful about Smartsheet is the limited ability to upload more then ten photos to a line item. This often makes performance slow raising our pricing for more labor. **What problems is Smartsheet solving and how is that benefiting you?** It is keeping the database in one central location and to one or two workspaces. The UI makes it easy. ### 15. Efficient Sheet Management with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Shawn Richard R. | Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Smartsheet?** I appreciate Smartsheet's ability to create and operate sheets that I can share with customers and my organization. It lets me organize data efficiently, which helps me see where we stand on projects. I also like the flexibility of updating and moving things around to meet customer needs, like adding or subtracting columns or arranging them in a specific order. The initial setup was pretty good too. **What do you dislike about Smartsheet?** Copying and pasting when a column gets deleted in error. I'd like to be able to just revert it rather than having to copy and paste. **What problems is Smartsheet solving and how is that benefiting you?** I use Smartsheet to create sheets that I can share with customers and colleagues. It helps me sort projects, showing where we stand, and allows me to update and customize as needed. ### 16. One of the Best Spreadsheets: Smart Features and Great Usability **Rating:** 4.0/5.0 stars **Reviewed by:** Dhaval T. | Sales Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2026 **What do you like best about Smartsheet?** Since it’s an online multiplayer spreadsheet, the usability and smart features make it one of the best spreadsheets to use. **What do you dislike about Smartsheet?** nothing is to not dislike its best and perfect **What problems is Smartsheet solving and how is that benefiting you?** It help to discuss and plan new marketing stretagies and update everyone with ongoing campaigns ### 17. Smartsheet no longer a reliable platform **Rating:** 0.0/5.0 stars **Reviewed by:** Peter C. | Risk & Assurance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2026 **What do you like best about Smartsheet?** I created some advanced applications in Smartsheet a couple of years ago. It has great functionality (plus some glaring weaknesses) but at least it had good support back then. **What do you dislike about Smartsheet?** Having recently resubscribed I am unable to access my old sheets and reports etc and Support simply ignores my many requests for assistance. Plus, they recently changed the billing method so that every user pays which makes it very expensive. Plus, they require a minimum of 3 seats on the Business plan which means that I would have to pay $1000 per year when I am the only developer. In short, do not buy Smartsheet. It's now an unreliable platform and too expensive. **What problems is Smartsheet solving and how is that benefiting you?** Risk management, document management, continual improvement, wellbeing surveys, audit register ### 18. Easy-to-Use Board View That Keeps Clients Updated on Ticket Status **Rating:** 4.0/5.0 stars **Reviewed by:** Mikayla G. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Smartsheet?** I like the board view option. It’s easy for clients to use and helps them get updates on tickets by clearly showing each ticket’s status. **What do you dislike about Smartsheet?** There is nothing that I do not like about Smartsheet at this time. **What problems is Smartsheet solving and how is that benefiting you?** Smartsheet helps us organize a handful of client tickets, and it also lets clients move items across the board as they work through them. ### 19. Looks Pretty, but Painful and Non-Intuitive with Nightmare Formatting **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Smartsheet?** I don't like smartsheet - it is painful to use **What do you dislike about Smartsheet?** Everything The software looks pretty, which is why I urged my organization to buy it. However in practice, it is extremely un-helpful and non-intuitive. For example, formatting rules overwrite cell specific formatting. Formatting then propagates from smartsheets to reports to dashboards -> makes formatting a nightmare. There are so many functions that are half-baked. File management is awful -> especially when sharing and receiving smartsheets from other people. **What problems is Smartsheet solving and how is that benefiting you?** It meets some of the basic requirements of a project management software. ### 20. Powerful, Collaborative Project Clarity—Though Permissions and Learning Curve Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Arun Sankar S. | Senior Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Smartsheet?** It is an incredibly powerful bridge between simple data entry and dynamic, collaborative work execution. It takes the chaos out of team projects and puts it all into a clean, actionable perspective! **What do you dislike about Smartsheet?** Sometimes the permissions are revoked without any reason. There is a learning curve. **What problems is Smartsheet solving and how is that benefiting you?** The ability to easily set up automated workflows—like sending out reminders, requesting approvals, or updating row statuses based on triggers—is fantastic. It takes the tedious "busywork" out of human hands so teams can focus on actual problem-solving. ### 21. Easy to Operate with Great Automation Tempwhlates, Reporting, and AI Functions **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon H. | Quality Assurance Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Smartsheet?** easy to operate the templates for the automation is great reporting is awesome as well also really like the AI functions as well **What do you dislike about Smartsheet?** it gets a little confusing when creating the dashboards /reports forms and the automation is a breeze but the reporting is nowhere near as easy to maneuver **What problems is Smartsheet solving and how is that benefiting you?** Integrating many departments into one common area is amazing helps keep everyone on the page/sheet ### 22. Essential Database Tool with Integration Perks **Rating:** 3.5/5.0 stars **Reviewed by:** Travis H. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2026 **What do you like best about Smartsheet?** I like most of the general functionality of Smartsheet and the fact that it is online. It always auto-saves, which is very convenient. The integration between sheets is very important as it allows us to have specific sheets for production planning and procurement, and all of it links back to one master database seamlessly. **What do you dislike about Smartsheet?** The form builder is a bit limited as it doesn't allow to add images to the QA documentation, which is something we require. **What problems is Smartsheet solving and how is that benefiting you?** I use Smartsheet as a master database and ERP system. It keeps everything in one place, is cheaper, and makes exporting to AI tools as a CSV easy, helping us understand our data. ### 23. Versatile Project Management with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Smartsheet?** I really like the simplicity of changing between the 'Excel' view and Gantt view in Smartsheet. The agile approach with Kanbans is also a plus. The automation feature is great because it lets me remind someone about an action without having to remember it myself. I also appreciate the ability to attach files to issues, like a PowerPoint or image, to explain what's been done or what the problem is. The comments feature is helpful since they automatically show up as a field in the table, so there's no need to check each line to see what's been completed. I also find linking cells invaluable; this feature allows me to have a very detailed work document and then derive an executive or manager view that only extracts milestones without duplicating my team's work. **What do you dislike about Smartsheet?** Few things like: 1. I would like a third column on the Gantt chart to show the delay part, like Start Date, Due Date, and Actual Completion Date. If the action is not completed, extend the Gantt until it finishes so I can easily see the delay. 2. Dependency for the reporting - when creating a report, I would like to have the dependencies visible. **What problems is Smartsheet solving and how is that benefiting you?** Smartsheet eases tracking activities and standardizes formats with Gantt Charts, streamlines views from Excel to Gantt, supports Agile with Kanbans, automates reminders, and links detailed documents to executive views for efficient project management. ### 24. User-Friendly but Needs Clearer Notifications **Rating:** 2.5/5.0 stars **Reviewed by:** Liz C. **Reviewed Date:** May 01, 2026 **What do you like best about Smartsheet?** I find Smartsheet very user-friendly, which allows me to make changes to line items in my project easily. The feature of allowing multiple people to work on one project at the same time is something I really appreciate. Additionally, the notification system is helpful as it notifies me when line items are past due or when someone else working on the project has updated a line. **What do you dislike about Smartsheet?** When I receive a notification and click on what was changed, I never get a clear understanding of what has exactly changed. I have to did deeper beyond the email notification which is very time consuming. **What problems is Smartsheet solving and how is that benefiting you?** Smartsheet notifies me of past due items and updates from others. It's user-friendly for making project changes and allows multiple people to work on a project simultaneously. ### 25. Smartsheet’s “Most Recent” Tab Makes Navigation Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Kyle L. | Assistant Construction Superintendent | PDX, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Smartsheet?** I appreciate the "Most Recent" tab which helps me navigate Smartsheet super well. **What do you dislike about Smartsheet?** I don't see many downsides to navigating this program. **What problems is Smartsheet solving and how is that benefiting you?** I'm able to navigate all of the different pages that I need to to get my job done. I especially like the forms page that allows us to gather info and drop it into a spreadsheet. ### 26. Frustrating Billing Experience Outweighs Usability **Rating:** 0.5/5.0 stars **Reviewed by:** Kate J. | Marketing Director, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2026 **What do you like best about Smartsheet?** I use Smartsheet for Marketing Project Management. It helps me track my marketing campaigns and events and share the information amongst multiple teams. I like that it is easy to use and similar to Excel but with more functionality. Tracking when tasks are complete helps me stay on track. The initial setup of Smartsheet was easy. **What do you dislike about Smartsheet?** Their customer service and hidden terms are horrible. I was recently charged for 14 users when I am just one. I issued multiple complaints and they hid behind terms that I never saw nor knew where they were. I couldn't get anyone on the phone to discuss. I tried using their support chat, but it was just a bot who couldn't help with anything. When I finally got someone via email they didn't help nor did they offer me any type of refund. My Smartsheet payments go to an account I don't access regularly, so I didn't see it until I was overcharged over $1000 dollars. Horrifying experience. Their policy is no refunds. Billing practices need to be clearer and they need to prompt users when they make changes that will impact costs. I had shared Smartsheets with users with edit modes that weren't under my plan and then suddenly they were. When I added people there was no prompt telling me that I would be charged more. **What problems is Smartsheet solving and how is that benefiting you?** I use Smartsheet to track my marketing campaigns and events and share information with multiple teams. It helps me stay on track. ### 27. Streamlines Project Tracking with Ease and Security **Rating:** 5.0/5.0 stars **Reviewed by:** Mike W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Smartsheet?** I find Smartsheet easy to use, which makes managing and tracking multiple projects simpler. I appreciate the platform's capability to link plans and data, which reduces the need to constantly switch between different data storage points. This functionality makes important information readily available at my fingertips, thus enhancing my productivity. Additionally, the secure login feature, especially using email, ensures my information is protected from being seen by others. The initial setup of Smartsheet was very simple, making the transition smooth from the previous tool I used, Excel. **What do you dislike about Smartsheet?** I find the input of formulas to calculate sums challenging. **What problems is Smartsheet solving and how is that benefiting you?** I use Smartsheet to track multiple projects at the same time, linking plans and data together, which reduces jumping between data storage points and puts information at my fingertips. ### 28. Smartsheet Makes Collaboration and Project Management Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Smartsheet?** What I find most helpful about Smartsheets is how easy it is to use. It’s very user-friendly, and it makes collaborating with colleagues straightforward. I also appreciate the many useful integrations, which help me manage projects more smoothly and stay on top of action items. **What do you dislike about Smartsheet?** There isn't truly anything I dislike about Smartsheet, perhaps as I use it more some things will come to mind **What problems is Smartsheet solving and how is that benefiting you?** Smartsheet is helping me improve my overall performance. Since I have to oversee quite a few things at once, it makes it easier to get a clear, high-level view of what needs to be done and what still requires follow-up. At the same time, I can quickly drill down into the items that need more specific attention. ### 29. Keeps projects organized **Rating:** 4.5/5.0 stars **Reviewed by:** liz g. | consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2026 **What do you like best about Smartsheet?** It helps keep things organized between team members, and we can all easily see where each project stands at any given time. **What do you dislike about Smartsheet?** I don’t like that some services are only available on the higher-tier plans. **What problems is Smartsheet solving and how is that benefiting you?** Smartsheet helps me keep projects, tasks, and updates organized in one place. It improves visibility across the work, cuts down on manual follow-ups, and helps the team stay on track so we can meet deadlines more efficiently. ### 30. Great Collaboration and Powerful Filtering on Shared Sheets **Rating:** 4.5/5.0 stars **Reviewed by:** Muhammad Arslan S. | Scheduling Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about Smartsheet?** It allows multiple people to work on a same sheet and Saved filters options are great **What do you dislike about Smartsheet?** If you search for a word, the sheet doesn't highlight the cell properly to show that this specific cell contain the searched text **What problems is Smartsheet solving and how is that benefiting you?** you can create a filter and save if for future use. With filters on multiple columns, it make it easy to just select that saved filter and avoid re-applying filters to multiple columns. ### 31. Highly Adaptable Smartsheet for Roadmaps, Dashboards, and Client Adoption **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen A. | Vice President, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2026 **What do you like best about Smartsheet?** The adaptability of the solution. My teams have built many different roadmaps, project plans, operational dashboards using Smartsheet. One of our top clients has embraced our SmartSheet dashboards and adopted Smartsheet dashboards as the standard platform in Clinical and Regulatory **What do you dislike about Smartsheet?** It has a high learning curve for new users **What problems is Smartsheet solving and how is that benefiting you?** We are using it in several use cases: program/project plans & roadmaps, OCM plans, trackers and dashboards, consulting bench utilization & assignment dashboards ### 32. Robust Reporting, But Dashboard Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Sanna P. | Food Server and prepper, Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Smartsheet?** I like the Reports feature in Smartsheet. It filters out specific rows based on certain criteria met, along with grouping and counts. **What do you dislike about Smartsheet?** I don't like that the dashboard widgets aren't easy to edit, especially when it comes to changing colors and uniformly transforming the theme. It's also not easy to add or remove multiple sheets to reports. And when you pick a theme, the background color applies to all widgets, which looks odd behind image widgets, instead of allowing for selective application. **What problems is Smartsheet solving and how is that benefiting you?** Smartsheet helps me manage project details, change control, and track areas of improvement with project-level dashboards. ### 33. Easy Collaboration, Challenging Cell Navigation **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Smartsheet?** I like that Smartsheet is easy to navigate and collaborate with other people. It sends notifications to my email when I am tagged, which is really helpful. Our Smartsheet instance automatically creates a sheet including all of my projects, making it an easy place to keep me organized with all my information in place. The sheet even includes links to our detailed project plans and timelines and imports important information to keep everything in order. The initial setup was easy because we have trainings and tools available. **What do you dislike about Smartsheet?** I think cell references can be made easier. This is my first organization that uses Smartsheet, and it is difficult to navigate some cell references and rules. **What problems is Smartsheet solving and how is that benefiting you?** I use Smartsheet for project management, resources, and staying organized by creating sheets with project links and timelines for easy access to all my information. ### 34. Easy to use, efficient **Rating:** 3.5/5.0 stars **Reviewed by:** Jodi U. | Project Management Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2024 **What do you like best about Smartsheet?** It is helpful to build timelines and recreate other timelines without having to start from scratch. If a deadline changes, it is easy to update and see how the overall timeline is impacted. It is very straightforward and doesn't require a lot of training to get started. **What do you dislike about Smartsheet?** I wish the user interface looked a little more sophisticated than a fancier excel spreadsheet. While it is fairly easy to use, sometimes it can feel clunky and like there could be an easier way to do things. **What problems is Smartsheet solving and how is that benefiting you?** Creating timelines efficiently and updating them easily when changes occur ### 35. User-Friendly with Custom Views, Needs Real-Time Collaboration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Smartsheet?** I use Smartsheet for tracking our business quoted and invoiced work, and it serves as a program schedule for completed work. I find it nicer and simpler compared to Excel, which confuses me. I appreciate that it all makes sense to me and offers plenty of customization. I particularly like being able to change views from a Grid or Calendar, and the simple customizations like fonts and colors make everything clearer and easier to understand. Modifying the sheet is nice and easy if needed. **What do you dislike about Smartsheet?** A complaint I have is that if two people are using it at the same time, it is very easy to type over someone's data they just filled in without realizing. If it had something like Google's sheet with real-time cell updates without having to refresh, it would save the issue of writing over someone else's entry. **What problems is Smartsheet solving and how is that benefiting you?** I use Smartsheet to track business quoted and invoiced work, schedule completed work, and manage upcoming quotes. It solves the problem of knowing what work we've won, scheduled, and completed. ### 36. Great Real-Time Collaboration, But Copy/Paste Limitations Slow Us Down **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about Smartsheet?** I like the collaboration with others that you get from Smartsheet. It allows you and your team to update projects in real time. **What do you dislike about Smartsheet?** Smartsheet does not allow you to copy/paste in or out of the program. Many times it would be very convenient to copy an email or other information from another document instead of having to completely retype. **What problems is Smartsheet solving and how is that benefiting you?** Smartsheet allows us to create interactive forms that can be used in placing orders or completing information. This has saved us alot of time and effort. ### 37. Effective Project Management with Smartsheet, Needs Better Comment Formatting **Rating:** 4.0/5.0 stars **Reviewed by:** Arun E. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Smartsheet?** I like the ability to update the progress of the project timeline and send emails. Smartsheet's built-in features let us track dates and percentage of progress efficiently. I appreciate how it allows us to create dependencies to alter dates as needed. It's helpful that when adding comments, I can tag people to send notifications, which keeps everyone informed. **What do you dislike about Smartsheet?** Formatting is not when sending the comments againt an item. It will be great to have formatting options like word doc to embed link or bold, bullet points, etc within the comments section **What problems is Smartsheet solving and how is that benefiting you?** I use Smartsheet for managing project schedules, tracking open action items, and sending timely notifications. The ability to update progress and create dependencies enhances project implementation. Tagging people in comments also helps with effective communication. ### 38. Powerful, Customizable Sheets—But Slow Loading and Freezes Can Frustrate **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Smartsheet?** This one sheet can pull data from multiple sheets to populate its cells. You can customize existing sheets, and you can also create your own unique ones. Once you have this data you can analyze your performance and plan your workflow accordingly. The "help" tab is very easy to follow. **What do you dislike about Smartsheet?** At times, the sheets are very slow to load, update, and save. In some cases, this has caused the system to freeze. When you need data during those moments, it can be really frustrating—especially if you have a customer waiting right next to you. **What problems is Smartsheet solving and how is that benefiting you?** It used to be time-consuming to find the right sheets we were looking for. Now we’ve created a front dashboard with shortcuts to most of the sheets we need every day, which makes it much easier to navigate. ### 39. Smartsheet’s Custom Functionality Makes It a Versatile, Powerful Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Gissell P. | IT Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Smartsheet?** There is a lot of custom functionality. For our organization Smartsheet has been used for serveral functions and projects. It is a smart versatile tool. **What do you dislike about Smartsheet?** There is a bit of a learning curve, but there is a lot of learning materials on Smartsheet and online. **What problems is Smartsheet solving and how is that benefiting you?** Even with the learning curve, Smartsheet offers plenty of live webinars that show how to use the tool, including walkthroughs of new updates. ### 40. Intuitive UI with More Features Than Excel **Rating:** 4.5/5.0 stars **Reviewed by:** Jair J. | Graphic Design Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2026 **What do you like best about Smartsheet?** the UI is intuitive, there are more features than Excel. **What do you dislike about Smartsheet?** I can’t work in offline mode, and it would be much better if that were possible. Also, it would be great to have some kind of onboarding to help new users get started. **What problems is Smartsheet solving and how is that benefiting you?** I use it to track tasks, keep a list of questions about requirements, and bring those points up in meetings. For me, it’s a board where I can save and organize my work. ### 41. Excel on Steroids with Brilliant Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Amit G. | SENIOR SECURITY ANALYST, Entertainment, Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Smartsheet?** I think Smartsheet is like Excel on steroids and find it very easy to build files with it. It provides flexibility on the dashboard and automation, making it more dynamic. I also appreciate its flexibility with automation, data migration, and synchronization. **What do you dislike about Smartsheet?** I find that after a certain limit of cross-reference cells beyond 500,000, it becomes very laggy. **What problems is Smartsheet solving and how is that benefiting you?** I use Smartsheet for project management and daily task updates. It helps in tracking daily tasks and offers flexibility with a dynamic dashboard and automation, making it easy to build files and sync data. ### 42. Smartsheet Made Team Collaboration and Reviews Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Whitney W. | Communications Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Smartsheet?** I love how easily I am able to collaborate with my team members. Our review process has improved tremendously since using Smartsheet. **What do you dislike about Smartsheet?** There are few things I dislike about Smartsheet. But I would say that sometimes the Workspaces display is frustrating with how everything is laid out. **What problems is Smartsheet solving and how is that benefiting you?** Smartsheet is helping my organization stay on top of proofing and meeting deadlines. We are able to send reminders through Smartsheet to remind people of upcoming deadlines and staying on target. ### 43. Transparent, Reliable Dashboards That Keep Teams Aligned **Rating:** 5.0/5.0 stars **Reviewed by:** Roy M. | Project Manger, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Smartsheet?** Provide Transparency, Visibility and Reliability to Management and Project Team though the use of Filters to provide Dashboards of Current and Next Steps Daily, Weekly and Monthly **What do you dislike about Smartsheet?** Dependency Mapping in a graphical manner to provide Change Management the ability to export to Powerpoint to provide Change Agent Network Agents to take the message (Status, Progress, Whatsup Next) Dependencies to Departmental Heads **What problems is Smartsheet solving and how is that benefiting you?** Smartsheet provides single point of reference to provide presentation to Portfolio Stakeholders at Portfolio Meetings. As well as a single point of reference to the PMO Stakeholders ### 44. Efficient and Collaborative, But Needs More Flexibility **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2026 **What do you like best about Smartsheet?** I like all of Smartsheet's capabilities and how it's easy to do formulas and have information shared across sheets. I also really like that you can make a dropdown for rows/columns but easily override that if needed. I like that it has a very large capacity and does not get slow with more information being on it. We use the feature that allows us to pull information from one sheet to the other without needing a VLOOKUP, which makes for fewer errors and less work. The dropdowns are helpful for filling in data across many clients for our campaigns, and I appreciate that I can easily override and put in custom info without having to change the whole dropdown list, which makes things faster and more simple. **What do you dislike about Smartsheet?** I would love the ability to allow other people to edit certain columns, but not the whole sheet - so that we could lock some columns but not all of them for when we need other teams to contribute to filling information in. I also wish it was simpler to copy and paste. Oh and sometimes, when we have formulas on the sheet - if we're trying to do a drop down in that column there keeps being a box that pops up to show what formulas that cell is used in and it's difficult to make it go away and sometimes it blocks out the drop down that I'm trying to edit. **What problems is Smartsheet solving and how is that benefiting you?** Smartsheet helps share client data seamlessly across teams, reducing duplication and errors. I use formulas and connect data across sheets without vlookups, simplifying our processes. Its capacity handles large data without slowing down, making our work faster and more efficient. ### 45. Valuable for Project Management, Steep Learning Curve **Rating:** 2.5/5.0 stars **Reviewed by:** Lindsey D. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Smartsheet?** I like the project management aspect of Smartsheet, as well as the ability to use charts and dashboards. Having the timeline and Gantt features along with customized dashboards is valuable. Smartsheet makes it easier to see tasks within a project, assign them, and keep up with them, which is important as we're required to deliver technical requirements for projects and report to leaders. **What do you dislike about Smartsheet?** My organization is in a steep learning curve, so there's just a lot of probably features and functionality of Smartsheet that we don't yet know how to use. **What problems is Smartsheet solving and how is that benefiting you?** Smartsheet allows me to manage projects efficiently, helping me track tasks and assignments. Its timeline, Gantt features, and customized dashboards are valuable for delivering technical requirements and reporting to leaders. ### 46. Convenient One-Stop Shop, but the Proposal Builder Feels Clunky and Bloated **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Smartsheet?** almost like a one-stop shop. it has many things all in one convenient location which I appreciate **What do you dislike about Smartsheet?** I think by this you are asking about its Proposal building tool (?) If yes, and if I'm being HONEST ..... I found it clunky. too many options and features to "streamline" a process for me. Likely a consequence of my age and years in the industry, and a fear of change perhaps (LOL) but I found it too time consuming and dare I say bloated? **What problems is Smartsheet solving and how is that benefiting you?** for consistency among all staff in multiple locations with many different amounts of experience, it will benefit ND for sure. I need to learn to embrace it, but its hard for me thus far. ### 47. Smartsheet Streamlines Cross-Team Document Reviews **Rating:** 5.0/5.0 stars **Reviewed by:** LTD1967 . | Assoc. Director Quality, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about Smartsheet?** Smartsheet is a great way to organize document reviews across different teams. It significantly lessens time for program managers to ensure all required members have reviewed and commented on a given document. **What do you dislike about Smartsheet?** l have not found a reason to dislike smartsheet. **What problems is Smartsheet solving and how is that benefiting you?** Better organized review of documents. Cuts down significantly on chasing individuals to ensure they have provided their reviews. This automates the whole process and is super easy to use. ### 48. Smartsheet: Intuitive, Centralized Project Management That Keeps Teams Aligned **Rating:** 4.5/5.0 stars **Reviewed by:** Zack . | Production Compliance Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Smartsheet?** Smartsheet provides a clear, centralized way to organize projects, track progress, and collaborate across teams. It's intuitive, flexible, and makes it easy to keep everyone aligned. **What do you dislike about Smartsheet?** Some features can be difficult to find, and more advanced functionality has a learning curve. **What problems is Smartsheet solving and how is that benefiting you?** It consolidates projects, tasks, and updates in a single location, improving visibility and reducing the need for manual tracking. ### 49. Easy to Use, Needs a Modern Interface **Rating:** 3.5/5.0 stars **Reviewed by:** Nathan G. | Business Services Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Smartsheet?** I find Smartsheet easy to use, which is a big plus for me. It's also great that I can share it easily among other staff members. It helps us keep information organized and serves as a central source of truth for key information among all our staff members. Additionally, the setup was pretty straightforward and easy. **What do you dislike about Smartsheet?** The user interface could be slightly better. I've used monday.com before and I'd like to use the interface better like monday.com. Just the look and the feel to be more modern and easier to navigate. **What problems is Smartsheet solving and how is that benefiting you?** I use Smartsheet to manage business contacts and operational processes. It helps keep information organized and serves as a central source of truth for key information among staff members. ### 50. Smartsheet Improved Project Tracking and Team Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Kumar R. | Cloud Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2024 **What do you like best about Smartsheet?** The dashboards, reporting, and automation features have become increasingly valuable, giving us better visibility into project progress while reducing manual tracking and follow-ups. **What do you dislike about Smartsheet?** Smartsheet could improve the onboarding experience for new users, as some advanced features and automation capabilities can take time to learn. Enhanced reporting customization, more intuitive dashboard configuration, and simplified management of large, complex sheets would further improve the user experience. **What problems is Smartsheet solving and how is that benefiting you?** Smartsheet solves the problem of organizing and managing projects effectively by providing a centralized platform for task management, collaboration, and progress tracking. It benefits me in project collaboration by streamlining communication, ensuring accountability, and facilitating real-time updates, leading to improved efficiency and teamwork. ## Smartsheet Discussions - [Is smartsheet good?](https://www.g2.com/discussions/is-smartsheet-good) - 9 comments, 7 upvotes - [In what ways has Smartsheet transformed project management and team collaboration in your organization?](https://www.g2.com/discussions/in-what-ways-has-smartsheet-transformed-project-management-and-team-collaboration-in-your-organization) - 3 comments, 5 upvotes - [How can I best make use of the dashboard feature?](https://www.g2.com/discussions/how-can-i-best-make-use-of-the-dashboard-feature) - 1 comment, 2 upvotes - [Any thoughts on linking SmartSheet to BlueBeam Revu? It would be great to be able to track Markup List in SmartSheet without having to export.](https://www.g2.com/discussions/any-thoughts-on-linking-smartsheet-to-bluebeam-revu-it-would-be-great-to-be-able-to-track-markup-list-in-smartsheet-without-having-to-export) - 1 comment, 2 upvotes - [Can I use smartsheet for free?](https://www.g2.com/discussions/can-i-use-smartsheet-for-free) - 10 comments, 1 upvote - [View Smartsheet pricing details and edition comparison](https://www.g2.com/products/smartsheet/reviews?page=413§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+23%3A22%3A56+-0500&secure%5Bsession_id%5D=c175d286-201b-41dc-bda1-ec997222d205&secure%5Btoken%5D=2ccbd9d952f49e549d51e85beb499ed523b24dc15730dd44cd9a75ceeca4174a&format=llm_user) ## Smartsheet Integrations - [Acquia DAM (Widen)](https://www.g2.com/products/acquia-dam-widen/reviews) - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) - 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[Unanet AE ERP](https://www.g2.com/products/unanet-ae-erp/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - [viktor.com](https://www.g2.com/products/viktor-com/reviews) - [Vista](https://www.g2.com/products/trimble-vista/reviews) - [Visual Studio Code](https://www.g2.com/products/visual-studio-code/reviews) - [WeInfuse](https://www.g2.com/products/weinfuse/reviews) - [Windows 11](https://www.g2.com/products/windows-11/reviews) - [WorkApps](https://www.g2.com/products/workapps/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Wrike](https://www.g2.com/products/wrike/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho Analytics](https://www.g2.com/products/zoho-analytics/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ## Smartsheet Features **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Drag & Drop - Recurring Tasks - Real-Time Updates **Portfolio Management** - Portfolio Types - Planning - Alignment - Portfolio Mix - Resource Allocation & Planning **Setup** - Activities - Dependencies - Notifications - Calendar Management - Business Process Automation **Platform Basics** - Drag & Drop Scheduling - Project and Task Lists Organization - Project Templates - Budgeting and Cost Estimation - Team Member Roles - Automated Alerts and Notficiations - To-Do List **Task Creation** - Creation & Assignment - Due Dates - Drag & Drop - Mass Updates **Automation** - Workflows - Customization - Data repository **Communication** - Chat - Discussions - External - Feedback **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Issue Tracking - Templates - Critical Path - Time & Expense - Methodologies - Project Time Tracking - Bug Tracking - Milestone Tracking - Task Progress Tracking - Activity Tracking - Project Tracking - Status Tracking - Progress Tracking - Agile Methodologies - Sprint Planning - Project Planning - Release Planning - Multiple Projects - Multi-Department/Project - Customizable Templates - Project Templates - Gantt/Timeline View - Percent-Complete Tracking - Reporting/Project Tracking - Goal Setting/Tracking - Time Tracking - Traditional Methodologies - Task Planning - Traditional Methodologies **Project Management** - Dependencies - Priorities - Lean Management - Deadline Management - Calendar Management - Change Management **Management** - Audit Trail - Integration **Content Planning** - Content Organization - Task Assignment - Multi-Channel Marketing - Task Scheduling **Task Management** - Task Prioritization - To-Do Lists - Dependencies - Recurring Tasks - Project Templates **Administration** - Permissions - Procedures - Remote Work **Content & Documents** - File Sharing - Notes - Search - Versioning **Resource Management** - Resource Definiton - Capacity - Scheduling - Task Scheduling - Project Planning/Scheduling **Resource Management** - Definition - Allocation - Optimization **Project management** - Task Prioritization - Dependencies - Planning - Views - Scheduling - Critical Path - Dashboards **Controls** - Custom Views - Followers - User Management - Public Sharing **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - Generative AI **Additional Functionality** - Collaboration Tools - Gantt/Timeline View - AI Copilot - Task Tagging - Spreadsheet View - Task Scheduling - Search/Filter - Email-to-Task Conversion - Project Tracking - Time Tracking - Sub-Task Management - Task Progress Tracking - Third-Party Integrations - Calendar Management - Mobile Access - Task Editing - Reporting/Analytics - Deadline Management - API - Dependency Tracking - Document Management - Assignment Management - Project Planning - Task Board View - Workflow Management - Activity Tracking - Commenting/Notes - Resource Management - Task Import - Dashboard - Access Controls/Permissions - Real-Time Notifications **Project Monitoring** - Baselining / KPIs - Resource Allocation - Activity Dashboard - Activity Dashboard **Data & Analytics** - Data Consolidation - Visualizations - Performance - Risk Analysis **Workload** - Resource Allocation - Workspace - Configuration - Insights **Project Management** - Task Management - Planning - Visibility - Integration **Marketing Campaign Performance** - Performance and ROI Tracking - Activity Tracking - Project Tracking - Progress Tracking - Goal Setting/Tracking - Status Tracking - Project Time Tracking - Task Progress Tracking **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Drag & Drop - Template Management - Approval Process Control - Customizable Dashboard - Rules-Based Workflow - Document Management - Monitoring - Progress Tracking - Workflow Configuration - Collaboration Tools - Commenting/Notes - Task Management - Forms Management - No-Code - Data Import/Export - Email Management - Customizable Reports - Access Controls/Permissions - Graphical Workflow Editor - Real-Time Data - API - Search/Filter - AI Copilot - Mobile Access - Customizable Fields - Activity Tracking - Compliance Tracking - Role-Based Permissions - Reporting/Analytics - Project Workflow - Activity Dashboard **Communication & Collaboration** - Communication Channels - Document Management - Collaboration **Remote Collaboration** - Alignment - Accountability - Connectivity **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Strategy - Project and Portfolio Management** - Simulation - Tracking - Planning - Objectives - Visiblity - Alignment - Risk Management - Implementation - Optimization - Prioritization - Timesheet Management - Workflow Management - Resource Management - Task Management - Requirements Management - Assignment Management - Document Management - Project Time Tracking - Status Tracking - Progress Tracking - Time & Expense Tracking - Project Tracking - ROI Tracking - Activity Tracking - Portfolio Management **Agentic AI - Marketing Calendar** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Task Planning - Project Planning - Media Planning - Campaign Planning **Additional Functionality** - Collaboration Tools - Budgeting/Forecasting - Kanban Board - Projections - Demand Forecasting - Multiple Projects - Third-Party Integrations - Customizable Fields - Customizable Reports - AI Copilot - Reporting/Analytics - API - Project Templates - Commenting/Notes - Dashboard - Gantt/Timeline View - Agile Methodologies - Planning Tools - Real-Time Updates - Project Workflow - Task Scheduling - Generative AI - Drag & Drop **Cost Management** - Project Budgeting - Time & Expense - Profitability **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - File Transfer **Additional Functionality** - Backlog Management - API - Retrospectives Management - Task Management - Access Controls/Permissions - Supports Scrum - Team Management - Kanban Board - Request Management - Commenting/Notes - Charting - @mentions - Planning Tools - Projections - Collaboration Tools - Calendar Management - Email Management - Project Workflow - Deadline Management - Role-Based Permissions - Alerts/Notifications - Reporting & Statistics - Customizable Fields - AI Copilot - Resource Management - Workflow Management - Template Management - Negative Feedback Management - Data Import/Export - File Management - Assignment Management - Progress Reports - Budget Management - Real-Time Reporting - Real-Time Notifications - Requirements Management - Search/Filter - Issue Management - Document Management - Release Management - For IT Project Management - Product Roadmapping - Change Management - Mobile App - Portfolio Management - Testing/QA Management - Billing & Invoicing - Risk Management - Web-based Deployment - Idea Management - Client Portal - File Sharing - Version Control - Availability Management - Productivity Analysis - Multi-Channel Communication - Forecasting - Key Performance Indicators - Remote Support - Predictive Analytics - Tagging - Feedback Management - User Management - Network Diagram - Project Management - Document Storage - Visualization - Customizable Reports - Time Clock - Reminders - Daily Reports - Configurable Workflow - Roadmapping - Iteration Management - Timeline Management - KPI Monitoring - For Small Businesses - Chat/Messaging - Messaging **Integration** - Front Office - Back Office - External data **Agentic AI - Project Collaboration** - Multi-step Planning - Cross-system Integration **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Work Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction **Other Features** - Integrations - Reporting **Additional Functionality** - File Management - Activity Dashboard - Real-Time Updates - Deadline Management - Project Workflow - Prioritization - Configurable Workflow - AI Copilot - Reporting & Statistics - Email Management - Reminders - Workflow Management - Drag & Drop - Roadmapping - Project Management - Customizable Reports - Campaign Management - Predictive Analytics - Marketing Calendar - Planning Tools - Spend Management - Role-Based Permissions - Calendar Management - API - Generative AI - Commenting/Notes - Presentation Tools - Collaboration Tools - Gantt/Timeline View - Projections - Budgeting/Forecasting - Task Management - Assignment Management - Access Controls/Permissions - Tagging ## Top Smartsheet Alternatives - 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