--- title: Smartsheet Reviews meta\_title: 'Smartsheet Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 22699 reviews by the users' company size, role or industry to find out how Smartsheet works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 22699 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management ---

# Smartsheet Reviews & Product Details

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Smartsheet is an Intelligent Work Management Platform that revolutionizes how you manage projects, portfolios, and processes. The Smartsheet AI-powered platform delivers adaptability, sophisticated experiences, and enterprise-grade rigor to support work across industries — from service delivery to construction, clinical trials, and marketing campaigns. Designed to meet demanding requirements, it helps organizations drive efficiency, accelerate innovation, and stay competitive. Over 85% of Fortune 500 companies trust Smartsheet to align their resources to improve efficiency, agility, and collaboration in today’s ever-changing world of work.

* * *

Product Website
Smartsheet
Seller
[Smartsheet](https://www.g2.com/sellers/smartsheet)
Discussions
[Smartsheet Community](https://www.g2.com/products/smartsheet/discuss)
Languages Supported

German, English, French, Italian, Japanese, Portuguese, Russian, Spanish

Solution Type

All-in-One

Overview by
Daniel Garcia

Show More

## Pricing

Pricing provided by Smartsheet.

### Pro

$9.00

1 user Per Month

[
View More Pricing Information
](https://www.g2.com/products/smartsheet/pricing)

## Smartsheet Integrations
(120)

What do users say about integrations?

Verified by Smartsheet

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 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
AM

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

7/21/2026

"User-Friendly Collaboration, but Dashboards Need Easier Navigation and More Customization"

3.5/5

What do you like best about Smartsheet?

Smartsheet is very user friendly and easy to share with collaborators to review or edit themselves. I like have different views of what to share with high level collaborators as well. Review collected by and hosted on G2.com.

What do you dislike about Smartsheet?

I wish the Dashboard setups were a bit easier to navigate and more customizable - i.e. sharing certain lines of timelines and having more control in the manner they are pulled in. Review collected by and hosted on G2.com.

What problems is Smartsheet solving and how is that benefiting you?

When you are constantly updating timelines, software that is ready to be edited and ready to go is a huge factor. I've found that smartsheets makes updates easier than other platforms saving time and frustrations at a moment when there is a lot happening. I am not aware of costs compared to other platforms, but from my experience there is a lor more capabilities compared to other platforms and their pricing. I have not used the support feature so I cannot comment on that aspect but over the ROI seems better than most. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

MK

Meryem K.

Project Manager

Enterprise (\> 1000 emp.)

11/29/2024

"Intuitive Smartsheet Boosts Team Efficiency"

5/5

What do you like best about Smartsheet?

I think it's very user-friendly and the user interface is charming. It's easy to use, and it's nice to present to a project team. It's still easy for other people to see and understand, and they don't need to figure out many things. It's easy. The initial setup was very easy. I also like how Smartsheet ensures that the dates, tasks, and everything are managed profoundly with its planning capabilities, dependency management, and notifications which make follow-ups effortless. Review collected by and hosted on G2.com.

What do you dislike about Smartsheet?

I see AI getting improved. It would be very good if we can use it more, like if it would be easier to use and solve more problems. But other than that, I don't think it has, a big problem. Maybe dashboards can be improved. Review collected by and hosted on G2.com.

What problems is Smartsheet solving and how is that benefiting you?

Smartsheet makes planning easy by managing dependencies, tasks, and dates efficiently, sending notifications and follow-ups automatically, and generating reports on time very effectively. Review collected by and hosted on G2.com.

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5/14/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

JA

Jamie A.

Account Executive

Small-Business (50 or fewer emp.)

10/16/2023

"A Convenient App for all things Data"

4.5/5

What do you like best about Smartsheet?

Quick access to all your data and you are able to search for specifics with filters and the search bar function. Also adding attachments for specific lines of data comes in super handy. Review collected by and hosted on G2.com.

What do you dislike about Smartsheet?

The load times when you are searching for a specific piece of data can take some time and in some cases when inserting data into a line if another user saves it can mess up the data that has just been input (this is rare but can happen on occassions) Review collected by and hosted on G2.com.

What problems is Smartsheet solving and how is that benefiting you?

Smartsheet helps organize our data and makes it easy to access and search exactly what you are looking for. This benefits me as we are able to Log order information and helps share important data with the company. Review collected by and hosted on G2.com.

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7/3/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Quentin D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quentin D.")
QD

Quentin D.

Finance Controller

Mid-Market (51-1000 emp.)

5/4/2026

"Smartsheet: Intuitive Spreadsheet Feel with Powerful Project Management"

5/5

What do you like best about Smartsheet?

What I like best about Smartsheet is how it combines the familiarity of a spreadsheet with powerful project management and collaboration features. It’s intuitive to get started, but still robust enough to handle complex workflows.

In particular, the ability to automate processes, track tasks in real time, and collaborate easily with different stakeholders makes it very efficient. Features like dashboards and reporting also help turn data into clear, actionable insights, which is especially valuable for monitoring progress and supporting decision-making.

Overall, it strikes a good balance between ease of use and functionality. Review collected by and hosted on G2.com.

What do you dislike about Smartsheet?

What I dislike about Smartsheet is that, while it’s powerful, it can become complex and less intuitive when you start using more advanced features. Setting up automations, formulas, or cross-sheet references often requires a bit of a learning curve.

Another drawback is that performance can slow down with large sheets or complex workflows, which can impact efficiency. The interface can also feel less user-friendly compared to more modern tools, especially for new users. Review collected by and hosted on G2.com.

What problems is Smartsheet solving and how is that benefiting you?

Smartsheet helps solve the problem of scattered information and lack of visibility across projects. Before using it, tracking tasks, deadlines, and responsibilities across different teams could be fragmented and time-consuming.

With Smartsheet, everything is centralized in one place, which improves transparency and alignment. It allows real-time tracking of progress, clearer ownership of tasks, and easier collaboration between stakeholders. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Benen H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benen H.")
BH

Benen H.

Operations Coordinator

Enterprise (\> 1000 emp.)

4/23/2026

"Significantly Boosted Efficiency with Centralized Store Communication"

5/5

What do you like best about Smartsheet?

It has increased the efficiency of the business significantly allowing us to share information with our stores in one location as well as allowing stores to fill in forms to request actions from us at support office. Review collected by and hosted on G2.com.

What do you dislike about Smartsheet?

Updates mess with it occasionally. Table view i cannot send a single update request. i need to go back to grid view, send update request and then go back to table view if a store has entered the wrong info. Review collected by and hosted on G2.com.

What problems is Smartsheet solving and how is that benefiting you?

Dashboard creation to cover off multiple KPI's for stores including stock management, stocktakes, special orders and stock adjustments.

It reduces emails significantly, keeps all info in one place for anyone relevant to view and there is now a history to go back to. Review collected by and hosted on G2.com.

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7/2/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

IC

Ilias C.

Project Manager

Mid-Market (51-1000 emp.)

5/2/2026

"Easy-to-Share Sheets with Helpful Guidance and Strong Project Monitoring Tools"

4.5/5

What do you like best about Smartsheet?

There are several tools available to help monitor a project and prepare it effectively. Each sheet you create is easy to be stored, see changes of history, but also share it to people outside the organization. Sheets can be exported. While creating a sheet, a basic guide and instructions are available on how to make most of it and structure it in a correct way. AI options are also available, however I have not yet made used of it. Review collected by and hosted on G2.com.

What do you dislike about Smartsheet?

It is a bit hard to understand the full capacity and the difference between all the sheets that can be created. I have also tried grouping - putting sheets into specific folders, but I have faced some difficulties. Review collected by and hosted on G2.com.

What problems is Smartsheet solving and how is that benefiting you?

It helps my daily monitoring but also long term monitoring of my projects. I can review the progress of it, track the milestones, set deadlines and communicate easily inside the company. Daily schedule is implemented and all relevant stakeholders can simply be informed through Smartsheet for their completion. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Gokul S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gokul S.")
GS

Gokul S.

Engineer II

Mid-Market (51-1000 emp.)

4/29/2026

"Streamlines Project Management & Tasks with Ease"

4.5/5

What do you like best about Smartsheet?

I love the look and feel of Smartsheet and how simple it is to create automations and workflows. Sharing is easy too. Making automations is straightforward, and the forms allow me to gather detailed information from anyone. The automations are not just for sending emails but also for sending request forms, reminders, and more. For projects, I set up automations that send emails to action owners to update their actions, which saves me from having to remind them myself. The initial setup was really easy for us. I like the fact that it has got a direct connection to PowerBI so I can create more advanced dashbaords if required. I never got any issues with the server or lagging or much of bugs it was more on the functionality that is lacking. The cost is pretty high too if we want to implement it but if the client is okay with this tool then it is a good recommendation for large and medium sized companies. Review collected by and hosted on G2.com.

What do you dislike about Smartsheet?

I find that making the dynamic dropdown better with a better interface would be an improvement. Also, copying columns easily with the conditional formatting is an issue. I'm not able to create multiple columns at once, and I can't copy the type of the columns—I have to create it every time. There is no option of creating new workspaces with a templated version and if I need that I might have to go and create using control center which is again cost effective. Review collected by and hosted on G2.com.

What problems is Smartsheet solving and how is that benefiting you?

I use Smartsheet for project and program management, including tracking actions, milestones, costs, and deadlines. It’s especially helpful because it automatically sends email updates and reminders to action owners, which makes it much easier to stay on top of tracking and follow-ups. Review collected by and hosted on G2.com.

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5/1/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Bekkay N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bekkay N.")
BN

Bekkay N.

Senior Consultant

Small-Business (50 or fewer emp.)

6/16/2026

"Flexible, Intuitive Tool That’s Easy to Use"

4.5/5

What do you like best about Smartsheet?

The interface is intuitive and familiar, so it’s easy to adopt quickly, while still offering powerful features for collaboration and automation. I also appreciate how smooth and responsive it feels, especially when managing multiple workflows and keeping teams aligned in real time. Review collected by and hosted on G2.com.

What do you dislike about Smartsheet?

What I dislike about Smartsheet is mainly the learning curve for advanced features, the high price point for smaller teams, and an interface that feels a bit dated compared to newer tools like monday.com or Asana. Sorting and filtering settings also don’t stay saved automatically, which can be tedious when working with live data. Review collected by and hosted on G2.com.

What problems is Smartsheet solving and how is that benefiting you?

It solves fragmented project tracking, manual workflows, and poor visibility. By centralizing work, automating alerts/approvals, and offering real-time dashboards, it reduces emails, saves time, and keeps teams aligned on priorities.s Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Mike S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike S.")
MS

Mike S.

Senior Operations Manager

Small-Business (50 or fewer emp.)

4/28/2026

"Streamlined Reporting with Smartsheet"

5/5

What do you like best about Smartsheet?

It has a wide range of applications and is able to create bespoke solutions that are easy to use. The cell history function and the ability to amend permissions (admin, editor, viewer, etc) make governance and auditing easy. The annual cost of member seats is reasonable and making viewers free has meant that it is a system that the whole business can use. Reporting can be as simple or sophisticated as required but the control centre tool allows you to aggregate data for many workspaces into one report. Having a database has reduced duplication in work and the whole system has made our processes more streamlined and efficient. The online support and training videos were crucial to get our system going. Cheetah Transformation were a pivotal third party company that helped us develop our solution and introduce best practice. In the future, we are looking at how Smartsheet can integrate with our other systems. Performance is generally good with the occasional delay in pulling data from sheets to dashboards, but this resolves in time. Review collected by and hosted on G2.com.

What do you dislike about Smartsheet?

It is a relatively new software for the business so we haven't had the chance to find anything we dislike. Review collected by and hosted on G2.com.

What problems is Smartsheet solving and how is that benefiting you?

It has reduced duplication of work, streamlining processes and making them more efficient. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Krishnendu D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krishnendu D.")
KD

Krishnendu D.

Solution Architect - Solutions, Consulting &amp; Engineering (SC&amp;E)

Enterprise (\> 1000 emp.)

4/28/2026

"Flexible, Easy-to-Use Project Management with Powerful Automation and Dashboards"

5/5

What do you like best about Smartsheet?

Smartsheet’s biggest strength is its flexibility and ease of use. It combines the familiarity of a spreadsheet with powerful project management features, making it easy to track tasks, timelines, and dependencies without a steep learning curve. The automation workflows, dashboards, and reporting capabilities provide strong visibility and help streamline coordination across teams. Review collected by and hosted on G2.com.

What do you dislike about Smartsheet?

Least helpful / downsides:

Limited depth for complex projects – Not as powerful as tools like MS Project or Jira for advanced dependencies, resource planning, or large-scale programs

Performance issues with large sheets – Can slow down when handling heavy data or multiple linked sheets

Cost scales quickly – Licensing can become expensive as more users and features are added

Basic UI for advanced use – While simple, it can feel restrictive and less intuitive for complex workflows

Reporting limitations – Dashboards are good, but deep analytics and customization are somewhat limited

Automation constraints – Useful, but not as flexible as dedicated workflow automation tools

Dependency management is not very strong – Handling complex inter-project dependencies can be cumbersome

In short:

Great for structured collaboration, but not ideal for highly complex project management or large enterprise-scale planning. Review collected by and hosted on G2.com.

What problems is Smartsheet solving and how is that benefiting you?

Smartsheet helps centralize project tracking, task management, and reporting in one place, reducing reliance on scattered spreadsheets and emails. It improves visibility across teams, streamlines coordination, and enables better tracking of timelines and dependencies. This results in more efficient project execution, clearer accountability, and faster decision-making. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

## Questions about Smartsheet? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Smartsheet
](https://www.g2.com/products/smartsheet/discussions/new)

GU

Guest User
•
Last activity 19 days ago

Is smartsheet good?

7 Upvotes

9

[
Join the conversation
](https://www.g2.com/discussions/is-smartsheet-good)

 ![Юлия .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Юлия .")
Ю

Юлия Андреевна
•
Last activity about 2 months ago

How do you keep Smartsheet source and archive sheets in sync for accurate KPIs?

1 Upvote

0

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## Pricing Options

Pricing provided by Smartsheet.

### Pro

$9.00

1 user Per Month

### Enterprise

Contact Us

Per Month

### Business

$19.00

3 users Per Month

[
View More Pricing Information
](https://www.g2.com/products/smartsheet/pricing)

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##### 
##### Smartsheet Features

Tasks

Creation & Assignment

Due Dates

Task Prioritization

Projects

Planning

Project Map

GANTT

Resource Management

Scheduling

Project Monitoring

Activity Dashboard

[
View More Features
](https://www.g2.com/products/smartsheet/features)

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