--- title: Smartsheet Reviews meta\_title: 'Smartsheet Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 22702 reviews by the users' company size, role or industry to find out how Smartsheet works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 22702 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management --- # Smartsheet Reviews & Product Details Visit Website Smartsheet is an Intelligent Work Management Platform that revolutionizes how you manage projects, portfolios, and processes. The Smartsheet AI-powered platform delivers adaptability, sophisticated experiences, and enterprise-grade rigor to support work across industries — from service delivery to construction, clinical trials, and marketing campaigns. Designed to meet demanding requirements, it helps organizations drive efficiency, accelerate innovation, and stay competitive. Over 85% of Fortune 500 companies trust Smartsheet to align their resources to improve efficiency, agility, and collaboration in today’s ever-changing world of work. * * * Product Website Smartsheet Seller [Smartsheet](https://www.g2.com/sellers/smartsheet) Discussions [Smartsheet Community](https://www.g2.com/products/smartsheet/discuss) Languages Supported German, English, French, Italian, Japanese, Portuguese, Russian, Spanish Solution Type All-in-One Overview by Daniel Garcia Show More ## Pricing Pricing provided by Smartsheet. ### Pro $9.00 1 user Per Month [ View More Pricing Information ](https://www.g2.com/products/smartsheet/pricing) ## Smartsheet Integrations (120) What do users say about integrations? 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Image") Microsoft Excel ](https://www.g2.com/products/microsoft-excel/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Forms ](https://www.g2.com/products/microsoft-forms/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft OneDrive for Business ](https://www.g2.com/products/microsoft-onedrive-for-business/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Power Automate ](https://www.g2.com/products/microsoft-power-automate/reviews)[ ![Product Avatar 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Miro ](https://www.g2.com/products/miro/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mitti (by SafetyCulture) ](https://www.g2.com/products/safetyculturehq/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") n8n ](https://www.g2.com/products/n8n/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") NetSuite ](https://www.g2.com/products/oracle-netsuite/reviews)[ ![Product Avatar 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Desk ](https://www.g2.com/products/zoho-desk/reviews) Show More ![Chris K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris K.") CK Chris K. IT Manager Mid-Market (51-1000 emp.) 8/4/2026 "When the Sheet Hits the Fan: Zero Logs, Slow Support, High Price" 0/5 What do you like best about Smartsheet? There is really nothing that I like about this platform. Review collected by and hosted on G2.com. What do you dislike about Smartsheet? Platform Reliability & Integrations: Automations are inconsistent, the platform lacks overall stability, and key third-party integrations (like Salesforce) break frequently. Troubleshooting & Support: Customer support is painfully slow and unresponsive. Compounding this, there are virtually no diagnostic or audit logs available to help admins troubleshoot issues independently. Clunky UI & Weak Features: The user interface is clunky and unintuitive. Control Center is frustrating to manage, and the AI features feel rushed and ineffective. Poor Value for Money: The platform is significantly overpriced for what ultimately amounts to a glorified spreadsheet tool. Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? This is not solving any business issues for us or benefiting us in any way. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Matthew jimmy O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew jimmy O.") MO Matthew jimmy O. 8/11/2026 "Dynamic Views and Access Control Enhance Collaboration" 5/5 What do you like best about Smartsheet? I use Smartsheet mainly for project and task management, tracking deliverables, deadlines, and progress across a team. I really like the control it gives over access, as I can ask someone to update just a specific field or section without handing over access to the entire sheet, keeping things clean and reducing the risk of accidental changes elsewhere. I'm also a big fan of the Dynamic View feature; it lets me expose only the relevant records or fields to someone without sharing the full source sheet. It saves a lot of back and forth around permissions and data privacy. When I need to share progress with someone like a client or manager who doesn’t need to see the underlying structure or sensitive columns, I can build a view that only shows what’s relevant to them. This 'safe' version of the sheet is already there and stays live. Review collected by and hosted on G2.com. What do you dislike about Smartsheet? The cost is probably my biggest concern—the per-user pricing adds up quickly as a team grows, making it harder to justify rolling it out more broadly. I'd like to see more flexible pricing for occasional or view-only users who don't need full functionality. The other limitation is the reliance on an internet connection. Most of the work requires being online, so there's no reliable way to view or update sheets when connectivity is spotty. That becomes a real problem when I'm traveling or working somewhere with an unstable connection. Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? I use Smartsheet for managing projects and tasks, tracking deliverables, and sharing progress views. It solves information scattering by centralizing data, and enhances control by letting users update specific fields without full access. Dynamic View streamlines reporting and maintains data privacy while cutting down on manual status updates. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic NC Nikodem C. IT Specialist Mid-Market (51-1000 emp.) 5/27/2026 "Easy-to-Use Yet Powerful Project Management with Dashboards, Automations, and Reports" 4/5 What do you like best about Smartsheet? What I like most about Smartsheet is how easy it is to use while still being very powerful. The spreadsheet-style layout makes it familiar and simple to understand, but it also includes helpful project management features. The features I find most useful are dashboards, automations, reports, and shared sheets. Together, they let me track tasks, deadlines, and overall project progress in one place. Automations are especially helpful because they save time and reduce the need to send lots of manual reminders or updates. Smartsheet also makes teamwork smoother. Everyone can see the most up-to-date status, add comments, attach files, and update their own tasks. This keeps the team organized, improves clarity, and cuts down on confusion. Overall, Smartsheet saves time, increases visibility, and makes project management much easier. Review collected by and hosted on G2.com. What do you dislike about Smartsheet? What I dislike about Smartsheet is that the dashboards could be smarter and feel more like Power BI. It would be really helpful to have more customization options, along with more possibilities for automation. I also find that some of the more advanced features take time to learn. That said, having access to the API helps offset some of these limitations, since it adds flexibility and lets you work around certain gaps. Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? Smartsheet helps me handle the many small feature requests that come in from my team. People often ask me to add new functions or refine existing processes, and those requests can quickly add up. With Smartsheet, I can automate most of these tasks instead of spending time doing them manually. That saves time, cuts down on repetitive work, and lets me focus on more important priorities. It also helps the team get solutions faster when they need them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Patrick I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick I.") PI Patrick I. Export Specialist Small-Business (50 or fewer emp.) 5/26/2026 "Easy to Organize, Fast Sheets, and Seamless Integrations" 5/5 What do you like best about Smartsheet? Easy to organize and understand. Smartsheet positions itself as a central hub for communication all 4 parties well, meaning its success relies heavily on how well it communicates with all of us. Overall, it boasts one of the most seamless integration ecosystems we've tested this year. For everyday project sheets, tracking pipelines, and standard templates (up to a few thousand rows), Smartsheet is incredibly snappy. Real-time updates sync smoothly across distributed team members without data conflicts, making it a reliable "single source of truth The AI isn't just a flashy gimmick; it is a genuine time-saver built with a "human-in-the-loop" approach, meaning it always gives you a clear explanation of its logic and asks for your approval before altering your sheets. I am not involved on price but all i can say is the job that we do day by day besis. Easy to understand so i have not request any support from the team but I am sure the support team would be helpful. Review collected by and hosted on G2.com. What do you dislike about Smartsheet? I am only the user who sue on daily basis, nothing comment so far on dislike. Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? I have never encountered the hardship of using Smartsheet. No comment on this. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jamie .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jamie .") J Jamie . Data Analyst Mid-Market (51-1000 emp.) 7/23/2026 "Smartsheet: Easy, Excel-Like Simplicity with Clean, Fast Data Entry" 5/5 What do you like best about Smartsheet? Smartsheet is very easy to use, especially since it closely mimics Excel but is much simpler. The drop down button reduces the time in typing and also allow uniform response leading to clean data entry. I haven't integrated any tools to smartsheet, but my coworkers have connected smartsheet to PowerBi for reporting. Performance wise, I have not noticed any downtime. Review collected by and hosted on G2.com. What do you dislike about Smartsheet? One thing that has been bothering me is that it does not autosave. Not sure if it's just the version I am using, but I was surprised that autosaving is not an option. Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? Our company uses Smartsheet for request tracking. It allows the team to define which request is already completed while also define which individual is working on pending request. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Robert S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert S.") RS Robert S. Multisport Services PMO Department Manager Mid-Market (51-1000 emp.) 7/1/2026 "Smartsheet Makes Complex Projects Clear, Actionable, and Team-Aligned" 4/5 What do you like best about Smartsheet? What I like best about Smartsheet is how it combines the flexibility of a spreadsheet with powerful project management and reporting capabilities, making it easy to keep teams aligned and work visible. It’s intuitive, scalable, and great for turning complex projects into clear, actionable plans. Review collected by and hosted on G2.com. What do you dislike about Smartsheet? I don’t like that some advanced features and configuration options can feel less intuitive at first, and that large-scale solutions may require more setup and governance than I initially expected. That said, once everything is in place, the flexibility is usually worth the extra effort. Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? Smartsheet is solving the challenge of managing projects, timelines, resources, and status updates in one place, reducing manual tracking and scattered information. This benefits me by improving visibility, simplifying reporting, and helping teams stay aligned and accountable with less administrative effort. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite NM Nicolas M. Revenue Analyst Hospitality Mid-Market (51-1000 emp.) 8/6/2026 "Seamless Collaboration, Single Truth Source" 4/5 What do you like best about Smartsheet? I value how effortlessly Smartsheet moves a shared sheet between people. When forecasts or reports need collaboration, my colleagues and I can work on the same document instead of passing versions back and forth. The different views offered by Smartsheet are incredibly useful; I can show exactly what a colleague needs and hide the rest, so no one is overwhelmed by information they don't need. The interface is straightforward and quick to grasp, and the features tend to do what I expect of them. Also, the initial setup went pretty smoothly. Review collected by and hosted on G2.com. What do you dislike about Smartsheet? My one small grievance is the absence of true autosave. The periodic prompts to save my work are a thoughtful touch, yet since I work in the browser version for much of the day, a sheet that saved itself without my prompting would put my mind at ease and spare the occasional anxious moment. Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? Smartsheet replaces emailed spreadsheets for revenue reporting, allowing seamless updates. It keeps everyone aligned with a single source of truth, and I value its ability to move shared sheets effortlessly between people, offering filtered views that prevent overwhelming users with irrelevant data. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Paul W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul W.") PW Paul W. Food Safety Manager (Operations) Mid-Market (51-1000 emp.) 5/21/2026 "A Backbone Tool: Smartsheet Automations and Formulas Replace Excel" 5/5 What do you like best about Smartsheet? For me Smartsheet is more than a collaboration tool. It is a tool that I can literally use in almost any department/facet of my company. It is a staple and a backbone of all of my processes. Before I look elsewhere, I try it in Smartsheet. The automations, the formulas, and more allow me to remove Excel from all of our projects and propel out work forward. Review collected by and hosted on G2.com. What do you dislike about Smartsheet? It has limitations but Smartsheet keeps reiterating and changing and making it better. I do NOT like the Primary column. I never use it. I hide it everytime. I do not like that we cannot have tabs like excel. It would make it so much easier to connect sheets, and toggle between them. Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? Smartsheet is automating a lot of my processes which saves me a lot of time. It allows me to focus on other tasks. The other big item is that by setting up fool proof solutions, it allows me train other users that might not be proficient in smartsheet. They click a few buttons, and on the back end, I get all of the data and movement I need. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jasmin A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasmin A.") JA Jasmin A. Workflow Automation Specialist Small-Business (50 or fewer emp.) 5/20/2026 "Smartsheet’s Powerful, Scalable Workflows with Automation and Integrations" 4.5/5 What do you like best about Smartsheet? Smartsheet provides a strong balance of usability, automation, and scalability. Its spreadsheet-style UI is user-friendly yet powerful enough for complex workflows. The platform stands out through its cloud-based system, strong integrations, centralized data management, automation capabilities, and growing AI-powered features. While pricing may be higher than simpler tools, the operational efficiency, visibility, and productivity gains deliver strong long-term ROI. Support resources, onboarding materials, and training programs also make adoption easier for teams and enterprises. Review collected by and hosted on G2.com. What do you dislike about Smartsheet? While Smartsheet is highly powerful, some features still feel limited or lacking compared to other modern platforms, particularly in terms of flexibility and customization. Advanced setups can also have a learning curve, especially for formulas, automations, and cross-sheet workflows. Large sheets may occasionally experience performance slowdowns if not optimized properly, and certain enterprise-level capabilities can become costly for smaller teams. Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? Smartsheet helps solve problems related to fragmented workflows, manual tracking, lack of visibility, and inefficient collaboration across teams. By centralizing data, automating processes, and connecting workflows in one cloud-based platform, it improves operational efficiency, reporting accuracy, accountability, and real-time visibility. This has helped streamline project management, reduce manual work, improve coordination between teams, and support faster decision-making. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Victoria C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victoria C.") VC Victoria C. Business Analyst Mid-Market (51-1000 emp.) 5/19/2026 "Smartsheet: A Straightforward, Shareable Project Management Upgrade from Excel" 4/5 What do you like best about Smartsheet? Smartsheet is a better version of Excel for project management - it improves upon the experience by allowing for milestones, health scores and features that are needed for project managers. Very straightforward and simple to use - a good alternate or solution for project plans that can be easily shared and understood throughout the organization. Review collected by and hosted on G2.com. What do you dislike about Smartsheet? It can be cumbersome to use and rigid by nature - some of the rigidity is helpful like locking down rows and restricting edits. However, this rigidity and grouping of items can be cumbersome and no method to do so in bulk. Also, importing of sheets and project plans can be hit or miss as sometimes they import well but often it is not matching the branding or style and takes more time to update it for our preferences than to do so manually. Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? Smartsheet is solving project management planning and milestones and makes it clear to business users and members of the organization what the project status and outstanding deliverables, completed items and remaining work is transparently at an organization. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Smartsheet? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Smartsheet ](https://www.g2.com/products/smartsheet/discussions/new) ![Юлия .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Юлия .") Ю Юлия Андреевна • Last activity about 2 months ago How do you keep Smartsheet source and archive sheets in sync for accurate KPIs? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/how-do-you-keep-smartsheet-source-and-archive-sheets-in-sync-for-accurate-kpis) GU Guest User • Last activity 20 days ago Is smartsheet good? 7 Upvotes 9 [ Join the conversation ](https://www.g2.com/discussions/is-smartsheet-good) [ View all Discussions ](https://www.g2.com/products/smartsheet/discuss) ## Pricing Options Pricing provided by Smartsheet. ### Pro $9.00 1 user Per Month ### Enterprise Contact Us Per Month ### Business $19.00 3 users Per Month [ View More Pricing Information ](https://www.g2.com/products/smartsheet/pricing) Smartsheet Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4307b4807f27474de93a9fed1ab011a3/wrike.png "Product Avatar Image") Wrike 4.2/5(4,539) [ Compare Now ](https://www.g2.com/compare/smartsheet-vs-wrike) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image") Asana 4.4/5(13,855) [ Compare Now ](https://www.g2.com/compare/asana-vs-smartsheet) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ae6f6333a603f01784274fb154d92dfb/monday-com.png "Product Avatar Image") monday AI Work Platform 4.7/5(17,131) [ Compare Now ](https://www.g2.com/compare/smartsheet-vs-monday-com) ##### ##### Smartsheet Features Tasks Creation & Assignment Due Dates Task Prioritization Projects Planning Project Map GANTT Resource Management Scheduling Project Monitoring Activity Dashboard [ View More Features ](https://www.g2.com/products/smartsheet/features) ## Top-Rated Alternatives [ ![monday AI Work Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "monday AI Work Platform") monday AI Work Platform 4.7/5(17,131) ](https://www.g2.com/products/monday-com/reviews) [ ![ClickUp](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ClickUp") ClickUp 4.6/5(13,684) ](https://www.g2.com/products/clickup/reviews) [ ![Wrike](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wrike") Wrike 4.2/5(4,539) ](https://www.g2.com/products/wrike/reviews) [ View All Alternatives ](https://www.g2.com/products/smartsheet/competitors/alternatives) ##### Categories on G2 [Workflow Management](https://www.g2.com/categories/workflow-management)[Work Management](https://www.g2.com/categories/work-management)[Project Collaboration](https://www.g2.com/categories/project-collaboration) [Workflow Management](https://www.g2.com/categories/workflow-management)[Work Management](https://www.g2.com/categories/work-management)[Project Collaboration](https://www.g2.com/categories/project-collaboration)[Project Management](https://www.g2.com/categories/project-management)[Task Management](https://www.g2.com/categories/task-management-software)[Marketing Calendar](https://www.g2.com/categories/marketing-calendar)[Project and Portfolio Management](https://www.g2.com/categories/project-and-portfolio-management)[Privacy Impact Assessment (PIA)](https://www.g2.com/categories/privacy-impact-assessment-pia) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What is the most affordable practice management solution for small firms?](https://www.g2.com/discussions/what-is-the-most-affordable-practice-management-solution-for-small-firms)[Top analytics software for small businesses](https://www.g2.com/discussions/top-analytics-software-for-small-businesses)[Which all-in-one CSR and corporate volunteering platform works best for a global company with multiple offices that needs one system across all locations?](https://www.g2.com/discussions/which-all-in-one-csr-and-corporate-volunteering-platform-works-best-for-a-global-company-with-multiple-offices-that-needs-one-system-across-all-locations) [Best bots for startups looking to automate communication](https://www.g2.com/discussions/best-bots-for-startups-looking-to-automate-communication)[Recommended performance monitoring software for IT services](https://www.g2.com/discussions/recommended-performance-monitoring-software-for-it-services)[Pros and Cons Details](https://www.g2.com/products/smartsheet/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)