--- title: SmartSearch Reviews meta\_title: 'SmartSearch Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 30 reviews by the users' company size, role or industry to find out how SmartSearch works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 30 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Talent Acquisition Suites url: https://www.g2.com/categories/talent-acquisition-suites --- # SmartSearch Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by SmartSearch but has limited features. Are you part of the SmartSearch team? [Upgrade your plan](https://my.g2.com/smartsearch-smartsearch/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! SmartSearch is a leading global talent acquisition and staffing management SaaS platform that enables companies to effectively identify, recruit, onboard, and nurture top talent. We consistently drive innovation, providing scalable and configurable software for the unique needs of staffing professionals. SmartSearch is the go-to platform for hiring the right talent at the right time. We design human-centered recruitment solutions that enable organizations to hire better, faster, and smarter. Our all-in-one talent acquisition platform serves thousands of recruiting professionals worldwide, offering comprehensive applicant tracking, CRM, hiring manager collaboration, e-signature, onboarding automation, and more. SmartSearch’s flexible architecture has made the enterprise-grade solution available to organizations across all markets, delivering tailored solutions to meet diverse needs. * * * Seller [SmartSearch](https://www.g2.com/sellers/smartsearch) Discussions [SmartSearch Community](https://www.g2.com/products/smartsearch-smartsearch/discuss) Languages Supported English, French, Spanish Solution Type All-in-One Overview by Tyler Coull Show More ## Top-Rated Alternatives [ ![Ceipal ATS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ceipal ATS") Ceipal ATS 4.7/5(1,500) ](https://www.g2.com/products/ceipal-ats/reviews) [ ![ClearCo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ClearCo") ClearCo 4.6/5(508) ](https://www.g2.com/products/clearco-clearco/reviews) [ ![SAP SuccessFactors HCM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SAP SuccessFactors HCM") SAP SuccessFactors HCM 4.1/5(1,657) ](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) [ View All Alternatives ](https://www.g2.com/products/smartsearch-smartsearch/competitors/alternatives) ## User Insights Average based on 30 real user reviews. [Log in to unlock pricing and user insights](/login) ![Lindsay R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lindsay R.") LR Lindsay R. Senior Technical Recruiter Mid-Market (51-1000 emp.) 4/26/2023 "Not easy to use and not for Recruiters to track sourcing efforts" 0/5 What do you like best about SmartSearch? One of the VPs is really nice and will reply promptly to emails/asks. Review collected by and hosted on G2.com. What do you dislike about SmartSearch? No office hours or training time given is from the support/success team. Not a sourcing tool or CRM whatsoever. Not for corporate recruiting. It doesn't integrate with LinkedIn, SeekOut, or HireEz. The requisition steps are not intuitive. Can't send an email and disposition at the same time. Can't review notes - have to click into it. Can't review the exact version of the resume that's submitted. Can't easily download the resume. No way to have someone a recruiter is sourcing listed as a prospect in the system - listed as "self attached" but then lumped together as "attached" with candidates who applu. Review collected by and hosted on G2.com. What problems is SmartSearch solving and how is that benefiting you? None Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![David H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David H.") DH David H. Consulting Recruiter Mid-Market (51-1000 emp.) 1/19/2023 "SEAMLESS transition from a cumberson legacy ATS to a very functional and user friendly new platform." 5/5 What do you like best about SmartSearch? The way SmartSearch categorizes and summarizes all information into very flexible user dashboards are the features that we like the most. Review collected by and hosted on G2.com. What do you dislike about SmartSearch? Sometimes navigating over the active links seem very sensitive and it may take a couple of passes to land on the intended selection. Not a big deal normally. Review collected by and hosted on G2.com. What problems is SmartSearch solving and how is that benefiting you? SmartSearch gives us a unified platform from customer initiation and implementation right through easy management of candidates, contacts, jobs and reporting. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic DF Dan F. Vice President Small-Business (50 or fewer emp.) 1/19/2023 "SmartSearch does what we need!!" 5/5 What do you like best about SmartSearch? In addition to the fast searching of our candidate database, SmartSearch tracks candidate information throughout the sourcing, qualification, and hiring process. Review collected by and hosted on G2.com. What do you dislike about SmartSearch? SmartSearch will not automatically disable invalid email addresses that our email blasts discover. Adding this feature would be a major improvement and a time saver. Review collected by and hosted on G2.com. What problems is SmartSearch solving and how is that benefiting you? Our recruiting and hiring process is built around SmartSearch allowing us to access candidate and employee information at any time from anywhere streamlining our processes and maximizing productivity. Review collected by and hosted on G2.com. Show More 1/19/2024 Current UserValidated ReviewerSource: Organic BH Bill H. RecruiterGuy 1/21/2023 "SmartSearch is a Fine Solution for small to medium sized businesses" 5/5 What do you like best about SmartSearch? I am a solopreneur Speaker, Talent Attraction Consultant, Author - RecruiterGuy.com. I am a longtime SmartSearch client - 2004. Unlike most tech companies today where they avoid direct client contact, Smart Search employees pride themselves on providing the best Client experience in the market! Review collected by and hosted on G2.com. What do you dislike about SmartSearch? Honestly, I have no dislikes. My SmartSearch applicant tracking system does the work that I need amazingly well. Review collected by and hosted on G2.com. What problems is SmartSearch solving and how is that benefiting you? SmartSearch provides a great candidate-tracking solution. I have used it to find candidates that I worked with in the past. SmartSearch is flexible to my needs and enables me to earn more. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 12/30/2022 "Cumbersome" 2/5 What do you like best about SmartSearch? If it is configured correctly and managed diligently it will provide deep layers of insight. Review collected by and hosted on G2.com. What do you dislike about SmartSearch? Configuring and managing usage is cumbersome. difficult to train users for consistent use. make the system more user friendly. user ease of use, reporting need improvement Review collected by and hosted on G2.com. What problems is SmartSearch solving and how is that benefiting you? The product will track activity at the granular level as well as the executive level. The problem is managing users to use it properly, so the data has integrity. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Nicole M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicole M.") NM Nicole M. Principal- Senior Managing Director Enterprise (\> 1000 emp.) 2/24/2022 "Loyal Customer- Nicole Mack, National Director/Principal- MMC Group" 5/5 What do you like best about SmartSearch? Smart Search is an excellent and agile ATS platform supporting all departments within our organization, not just Recruiters/HR Personnel. It provides a strong employee experience a very customizable software that allows for companies to monitor, respond, and improve every critical part of the process from identifying candidates, hiring, and onboarding. With flexible role-based dashboards, dynamic and robust reporting, and a complete CRM platform, you have the power to deliver an unmatched experience. Review collected by and hosted on G2.com. What do you dislike about SmartSearch? Nothing that is a particular concern- I do wish there might be an offering to create invoices for clients or to do payroll directly from the system currently. I am aware this does not exist with any ATS platform. Review collected by and hosted on G2.com. What problems is SmartSearch solving and how is that benefiting you? Currently, we do not have any projects in place with Smart Search. Over the many years of service, we have partnered extensively on creating/customizing the system to expand with our ever-changing clients/employee needs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") US Verified User in Staffing and Recruiting Mid-Market (51-1000 emp.) 2/24/2022 "Lot's of tools, but hard to find" 3/5 What do you like best about SmartSearch? The report writer, outlook tools, linkedin converter, SmartSearch University, and smart sign. Review collected by and hosted on G2.com. What do you dislike about SmartSearch? The communication with other systems, such as SAP and Bullhorn. Review collected by and hosted on G2.com. Recommendations to others considering SmartSearch: SmarchSearch has a lot of great tools and features, but finding those tools and features is the hardest part. Is it a tool for an experienced user and can be leveraged exceptionally well. But not very user-friendly to beginners, the tools aren't easy to find, and updates aren't shared well. an excellent Review collected by and hosted on G2.com. What problems is SmartSearch solving and how is that benefiting you? A lot of reporting issues. We are finding ways to take the data we already collect and report on it to help make changes. The smart sign tool has become beneficial for our organization throughout the pandemic. The new SmartSearch University course's have been beneficial for new and exerpeienced users. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Marc S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marc S.") MS Marc S. Vice President - Client Solutions & Delivery Mid-Market (51-1000 emp.) 2/24/2022 "Strong partnership and product" 4.5/5 What do you like best about SmartSearch? SmartSearch provides a solid and customizable workflow when it comes to tracking the three main variables - candidates, clients, and requisitions. The ability to quickly add notes to any of those "buckets" provides additional accountability. Review collected by and hosted on G2.com. What do you dislike about SmartSearch? There are times and instances that SmartSearch could be more intuitive, yet we're tracking humans. That "product/service" comes with inherent and unique circumstances at times. Review collected by and hosted on G2.com. What problems is SmartSearch solving and how is that benefiting you? The greatest benefits I've seen in working with SmartSearch are accountability to the processes, workflow progress, reporting capabilities, and a partnership that allows for open dialogue. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Josie M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josie M.") JM Josie M. Recruitment Specialist Small-Business (50 or fewer emp.) 2/23/2022 "SmartSearch is a good ERP System" 4.5/5 What do you like best about SmartSearch? I can easily track candidates' movement and it's very helpful for recruiting Review collected by and hosted on G2.com. What do you dislike about SmartSearch? Sometimes the system has high latency and it loads too slow Review collected by and hosted on G2.com. Recommendations to others considering SmartSearch: It's a good tool for recruiting Review collected by and hosted on G2.com. What problems is SmartSearch solving and how is that benefiting you? I haven't encountered any problem yet Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Euwey D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Euwey D.") ED Euwey D. Recruitment Specialist Small-Business (50 or fewer emp.) 2/22/2022 "What a great experience with SmartSearch" 5/5 What do you like best about SmartSearch? What I like best with SmartSearch is that it helps recruiter to search candidates easily Review collected by and hosted on G2.com. What do you dislike about SmartSearch? sometimes it takes a few seconds to load a candidates resume Review collected by and hosted on G2.com. What problems is SmartSearch solving and how is that benefiting you? I can search multiple candidates any moment Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about SmartSearch? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about SmartSearch ](https://www.g2.com/products/smartsearch-smartsearch/discussions/new) GU Guest User What is SmartSearch used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-smartsearch-used-for) [ View all Discussions ](https://www.g2.com/products/smartsearch-smartsearch/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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