I have used SmartSearch for many years and was a wonderful tool that grew with us. Review collected by and hosted on G2.com.

Number/ flexibility of user accounts, customer service time available Review collected by and hosted on G2.com.

Simple and easy to use. Was able to find things easily. Review collected by and hosted on G2.com.

could use some new updates on appearance Review collected by and hosted on G2.com.

The customer support team was great, very helpful, fast and responsive. Pricing was good. Review collected by and hosted on G2.com.

The system in itself. It was very old school compared to other ATS that I have used, reporting is rather difficult, too many fields, and not a lot of automation. Review collected by and hosted on G2.com.

They are a very fair company and made their staff feel valued. Review collected by and hosted on G2.com.

cant think of anything really, they move with the times so its a great product for the industry Review collected by and hosted on G2.com.

The Smart search text feature is really great. An easy way to connect through the end user’s phone while your can still use your computer. Review collected by and hosted on G2.com.

It’s very particular about characters when you search. Review collected by and hosted on G2.com.

SmartSearch got the job done well, it was easy to share and track information Review collected by and hosted on G2.com.

It wasn’t pretty when I used to (2013-2017), the UI could have used updating. Review collected by and hosted on G2.com.

I like that smart search is user friendly and easy to navigate Review collected by and hosted on G2.com.

Smart search moves slow and frequently goes down Review collected by and hosted on G2.com.

I like that we are able to track candidates with 2 sets of identification numbers, one for pre-hire one for post-hire. We can upload and review documentation, as well as have applicants sign documents and keep track of signatures and processing. Review collected by and hosted on G2.com.

The latest update no longer allows you to go straight to an applicant's profile when searching using identifying info, creating an extra click to get to profiles slowing down processing. Review collected by and hosted on G2.com.

Smartsearch isn't the most easy-friendly software, but is straightforward in its functions. It does a bit more than some ATS out there (ex iCIMS). Review collected by and hosted on G2.com.

Lag time, constant errors, we seem to be calling for support every other day Review collected by and hosted on G2.com.

Cutomization! Smart Search makes it easy to automate emails based on dashboard location, set templates, add signatures, text-to-candidate, etc! You can really design it to best fit your needs and process. Review collected by and hosted on G2.com.

The appearance seems a little outdated. I feel as though it could be cleaner and more viewer friendly (better colors, layout). Review collected by and hosted on G2.com.