It's a user friendly. Easy to navigate, learn and use. You can learn through the training videos. You can make/keep a folder for your pipelines, favorites, jobs, and many more. You can save time in clicking. Review collected by and hosted on G2.com.

It is slow most of the time and sometimes it does not capture the location and years of experience I want to see. Example you were only searching for 50miles but it appears candidates who lives within 70-75miles. Another thing is when you were only searching for profiles that is only more than a year, you might possibly open profiles that is not fit to the years of experience that you were searching for. It short it is not sometimes accurate. Review collected by and hosted on G2.com.

The WIP interface is very helpful when coming back to a candidate and knowing where you are with your daily objectives Review collected by and hosted on G2.com.

I wish the "boxes" were customizable, some are not applicable to our work model Review collected by and hosted on G2.com.

I like the keyword search. Often times I don’t fill in the year or any other information. I go straight to keyword and enter an invoice or check number or a unique word etc. 99% success with this method. Rarely do I have to add anything else unless a staple or something had gone thru the check # therefore making that info in searchable. That’s so beyond rare. We don’t even use staples anymore so that would only happen on items that used to be filed and boxed up. We LOVE this system. No more boxing day for the previous year’s info. We don’t pay for storage or hundreds of boxes anymore either!

Also if you delete a page in a doc that you actually needed, try this: while keeping doc1 open, go and reopen the same document again—we’ll call it doc1.2. Now close the original doc1 with the missing page. Look at doc 1.2, it has the page you deleted. You’re all set! Changes/deletions don’t take effect until you close it totally and the system updates. Now close doc 1.2 and all the pages are safe Review collected by and hosted on G2.com.

Ok so it has happened where something has been deleted inadvertently and you hear a shriek. We wish there was an undo button. That rarely happens but an undo button would still be great! Currently you would have to rescan the items, but if it’s old info and the originals have been shredded—what then? Review collected by and hosted on G2.com.

SmartSearch’s function of attaching candidates to open jobs and moving them through various stages is extremely helpful. They have an “attached” stage unlike other ATS that allows you to attach a candidate you call to a job before speaking with them or they apply. This is helpful for tracking KPIs. The data that can be collected from SmartSearch can guide business decisions on future recruitments and help with business development. Review collected by and hosted on G2.com.

The system looks dated, other ATS or CRMs look more clean and modern. My organization also had issues integrating with our profiles on career sites like Career Builder, Monster and Indeed. Exporting data into reports wasn’t as streamlined as other ATS systems, but the information was still available. Review collected by and hosted on G2.com.

It's been excellent for us, as a staffing agency, to keep our pool of employees ready and growing. It's just to helpful, once set up, so aid in completing the proper hiring letters, and paperwork for our various clients. Review collected by and hosted on G2.com.

It's not totally user friendly, it's been best to have a couple tech savvy people on staff get to know it really well, and continue to train other staff members and walk them through it. Review collected by and hosted on G2.com.

1. It is very easy to use this system and with the built-in video, any user can pick it up immediately;

2. The system is very clear to distinguish different types of checks, e.g. UK individual, PEPs, UK firm, global firm, etc. 3. The report generated after completing a search includes all details and is in a very clear format;

4. The costumer service of SS is very good. During the term when I use it, I had a good relationship with the account manager who provides trainings and advice whenever we contact them;

5. Ii runs overnight to flag any alerts, including PEPs and media checks;

6. It has very helpful report generating functions to produce useful MI; and

7. The system updates very frequent to include information from a lot of sources. Review collected by and hosted on G2.com.

The charges of SS is based on volume, therefore if a large size company which needs to do a lot of screening probably will spend a large amount on the system annually. Also, for global firm checks, it is very expensive to request for a report if it's an overseas company. Review collected by and hosted on G2.com.

Easy to learn and gain strong working knowledge. Customizable functions are great. Best Applicant tracking system I've used by far. Review collected by and hosted on G2.com.

Its been a little so maybe this has changed but I disliked entering the same notes under applicants and customer screens. Review collected by and hosted on G2.com.

Easy to access employee and potential employee resumes, job actions, interview comments. Review collected by and hosted on G2.com.

Sort features are somewhat slow on the larger files. The system is not very intuitive; every feature requires training in order to use it. Review collected by and hosted on G2.com.

I generally found it simple and easy to navigate. I used it to track candidates that my company already had in our internal pipeline. You could search for these candidates using boolean searching in order to you know the vibes find the talent if you get my drift fam. I'm writing extra words because i am hoping this silly software doesn't recognize I just want the free amazon gift card. Smart search is a good Ats though simple, there are better ones out there for those that are reading this lol hopefully that person doesnt exist but if you do exist smartsearch is probalbly cheaper and leaner than copmeitiors so it probably isnt a bad option for a small company if you get my drift. Review collected by and hosted on G2.com.

I felt it definitely didn’t have as many features as other ATS systems i have used. Review collected by and hosted on G2.com.

SmartSearch is user friendly and organized. It can be adjusted or modified to your needs. Review collected by and hosted on G2.com.

There are features that one must always try to keep up with. Review collected by and hosted on G2.com.