Ravi S.
RS
Ravi S.
Sr Sales Manager ; Ab Initio, Data Engineering, Data Governance-USA, UK
Mid-Market (51-1000 emp.)
"Made for Business User"
4/5
What do you like best about SmartReach.io?

I liked the flexible features of smart reach. As a professional, you can run your own mail campaign without any technical difficulties. The best feature is automated follow mails. Review collected by and hosted on G2.com.

What do you dislike about SmartReach.io?

GUI could be a little better so it can be used on the mobile app more conveniently. I find some difficulties uploading data and mapping the data with the smart reach column. Review collected by and hosted on G2.com.

Roman K.
RK
Roman K.
Owner
Small-Business (50 or fewer emp.)
"Glad that I have found smartreach"
5/5
What do you like best about SmartReach.io?

Deliverability , very easy to use and pricing is great compare to others platforms Review collected by and hosted on G2.com.

What do you dislike about SmartReach.io?

Didnt find anything yet . They are doing a great job. Review collected by and hosted on G2.com.

MM
Mohamed M.
Marketing Consultant
Small-Business (50 or fewer emp.)
"Great service"
5/5
What do you like best about SmartReach.io?

Customer services and their helpful staff. Warmup hero and spam tests. Review collected by and hosted on G2.com.

What do you dislike about SmartReach.io?

It needs a way to add more emails on warmuphero Review collected by and hosted on G2.com.

Hugh J.
HJ
Hugh J.
Founder & CEO
Small-Business (50 or fewer emp.)
"The best sending software and quality customer service"
5/5
What do you like best about SmartReach.io?

For me the simplicity of the software is what makes Smartreach so good. I like how on the agency subscription you are able to add teams and clearly separate the performance of clients and campaigns.

Customer service is also spot on. Jeswanth does an excellent job at communicating. Review collected by and hosted on G2.com.

What do you dislike about SmartReach.io?

Not much to dislike if anything. If there was one thing I would raise it would be that when selecting prospects that have been uploaded it is only possible to select individual ones or all of them. However this is not a major issue. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Amazing support"
5/5
What do you like best about SmartReach.io?

Smartreach support has been truly helpful in guiding our team. Very Easy to use, support always comes through. Highly recommend. Review collected by and hosted on G2.com.

What do you dislike about SmartReach.io?

Nothing so far. Everything works smoothly. Review collected by and hosted on G2.com.

Flávio P.
FP
Flávio P.
Proprietário
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Better opening rate!"
5/5
What do you like best about SmartReach.io?

Best Opening rate. Easy to use, should have more free traial. Review collected by and hosted on G2.com.

What do you dislike about SmartReach.io?

More trial mail offering, should have business to pay the toll. Review collected by and hosted on G2.com.

Verified User in Accounting
CA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"I highly recommend SmartReach.io"
5/5
What do you like best about SmartReach.io?

Simple, easy to use and the support is superb Review collected by and hosted on G2.com.

What do you dislike about SmartReach.io?

Nothing to dislike from the platform it is great Review collected by and hosted on G2.com.

Allan F.
AF
Allan F.
CEO Coach
Small-Business (50 or fewer emp.)
"Simple and effective"
4.5/5
What do you like best about SmartReach.io?

Simple and easy to use interface that allows you to manage your leads and campaigns. Review collected by and hosted on G2.com.

What do you dislike about SmartReach.io?

That certain emails come back as bounced, yet I receive responses, so know they were received. Review collected by and hosted on G2.com.

Luke D.
LD
Luke D.
Marketing Manager
Small-Business (50 or fewer emp.)
"Customer Support (Prateek) is Excellent"
5/5
What do you like best about SmartReach.io?

Prateek and the staff always respond quickly to our questions surrounding the software. The Customer Support team always is very patient and helpful. Smartreach tool is very extensive and it continues to evolve and develop with new features. Review collected by and hosted on G2.com.

What do you dislike about SmartReach.io?

We wish there was a more strategic way to insert the unsubscribe link in the email signature for campaigns. IF SmartReach could provide basic CRM capabilities. There should be a small note section to type details for every contact. Review collected by and hosted on G2.com.

Abhishek Y.
AY
Abhishek Y.
CEO
Small-Business (50 or fewer emp.)
"Best Tool For Cold Outreach!"
5/5
What do you like best about SmartReach.io?

I was looking to start a cold email marketing campaign, and after doing a lot of research on the subject, I found out that you need special email marketing softwares that are made for the job. I found this tool called Mailshake, but it was super expensive, it did not provide a trial period and it is honestly way overpriced for the job. While looking for alternatives, I stumbled upon SmartReach.io and I quickly signed up for their free trial and to my surprise, they had the same offerings as the other software and in fact a few features that I found were better than that software. Coming to the pricing, SmartReach is appropriately priced and delivers more than what we pay for; this has solved a real problem for me, and SmartReach will be my favorite cold outreach and email marketing software. Review collected by and hosted on G2.com.

What do you dislike about SmartReach.io?

The UI is a bit rough around the edges, it is functionally correct, but aesthetically, it can use a bit of work. Review collected by and hosted on G2.com.