--- title: SmartPass Reviews meta\_title: 'SmartPass Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 34 reviews by the users' company size, role or industry to find out how SmartPass works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 34 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Education url: https://www.g2.com/categories/education ---

### SmartPass Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users admire the **real-time monitoring** capabilities of SmartPass, significantly enhancing student engagement and classroom time management. [(5 mentions)](https://www.g2.com/products/smartpass/reviews?filters%5Bsentiment_snippet%5D=1359645&qs=pros-and-cons#reviews)

Users highly value the **student safety improvements** provided by SmartPass, enhancing classroom effectiveness and student accountability. [(3 mentions)](https://www.g2.com/products/smartpass/reviews?filters%5Bsentiment_snippet%5D=1359563&qs=pros-and-cons#reviews)

Users commend the **excellent customer support** from SmartPass, enhancing their experience with responsive assistance and resources. [(2 mentions)](https://www.g2.com/products/smartpass/reviews?filters%5Bsentiment_snippet%5D=1359582&qs=pros-and-cons#reviews)

Users value the **ease of use** of SmartPass, benefiting from its flexibility and efficient implementation in schools. [(2 mentions)](https://www.g2.com/products/smartpass/reviews?filters%5Bsentiment_snippet%5D=1359267&qs=pros-and-cons#reviews)

Users love the **frequent feature updates** and excellent support, enhancing engagement and facilitating effective communication. [(2 mentions)](https://www.g2.com/products/smartpass/reviews?filters%5Bsentiment_snippet%5D=1359235&qs=pros-and-cons#reviews)

Users find SmartPass **expensive** , particularly highlighting its affordability challenges for smaller businesses. [(1 mentions)](https://www.g2.com/products/smartpass/reviews?filters%5Bsentiment_snippet%5D=2376016&qs=pros-and-cons#reviews)

Users report an **inefficient tracking system** for kiosk queues, making it hard to know their turn. [(1 mentions)](https://www.g2.com/products/smartpass/reviews?filters%5Bsentiment_snippet%5D=2416482&qs=pros-and-cons#reviews)

Users often face **navigation issues** with SmartPass, struggling to determine their turn at kiosks while waiting in line. [(1 mentions)](https://www.g2.com/products/smartpass/reviews?filters%5Bsentiment_snippet%5D=2416483&qs=pros-and-cons#reviews)

Users feel the **poor administration management** hinders effective use of SmartPass, especially for on-the-go tasks. [(1 mentions)](https://www.g2.com/products/smartpass/reviews?filters%5Bsentiment_snippet%5D=1359739&qs=pros-and-cons#reviews)

Users report **slow performance** with SmartPass, experiencing delays that hinder efficiency and usability. [(1 mentions)](https://www.g2.com/products/smartpass/reviews?filters%5Bsentiment_snippet%5D=2375987&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of SmartPass

##### 1. Monitoring

Users admire the **real-time monitoring** capabilities of SmartPass, significantly enhancing student engagement and classroom time management.
[
See 5 mentions
](https://www.g2.com/products/smartpass/reviews?filters%5Bsentiment_snippet%5D=1359645&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Crystal B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Crystal B.")
CB

Crystal B.

Mid-Market (51-1000 emp.)

4.0/5

"Effortless Bathroom Tracking Made Simple"

What do you like about SmartPass?

It’s easy to keep up with who is in the bathroom and how long.

 ![Elisa K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elisa K.")
EK

Elisa K.

Mid-Market (51-1000 emp.)

4.0/5

"Easy to Use and Implement—A Smooth Experience"

What do you like about SmartPass?

It is easy to use and implement. Keeping track of where students are and how long they’re gone.

##### 2. Student Safety

Users highly value the **student safety improvements** provided by SmartPass, enhancing classroom effectiveness and student accountability.
[
See 3 mentions
](https://www.g2.com/products/smartpass/reviews?filters%5Bsentiment_snippet%5D=1359563&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Kirsten W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kirsten W.")
KW

Kirsten W.

Mid-Market (51-1000 emp.)

5.0/5

"Keeping the Kids Accountable"

What do you like about SmartPass?

SmartPass has helped us transform our hallways. We are better able to track student movement and increase classroom instruction time. We have used it

 ![William B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William B.")
WB

William B.

Mid-Market (51-1000 emp.)

5.0/5

"Using data to start meaningful conversations"

What do you like about SmartPass?

I am continually impressed with feature updates and the companies willingness to take feedback and suggestions to continue to improve the product for

##### 3. Customer Support

Users commend the **excellent customer support** from SmartPass, enhancing their experience with responsive assistance and resources.
[
See 2 mentions
](https://www.g2.com/products/smartpass/reviews?filters%5Bsentiment_snippet%5D=1359582&qs=pros-and-cons#reviews)

See Related User Reviews

 ![William B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William B.")
WB

William B.

Mid-Market (51-1000 emp.)

5.0/5

"Using data to start meaningful conversations"

What do you like about SmartPass?

I am continually impressed with feature updates and the companies willingness to take feedback and suggestions to continue to improve the product for

 ![Chad S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad S.")
CS

Chad S.

Mid-Market (51-1000 emp.)

4.5/5

"SmartPass from Central Iowa"

What do you like about SmartPass?

There's lots of flexibility within SmartPass for room settings, pass limits, encounter preventions, individualizing SPass for grade levels or specific

##### 4. Ease of Use

Users value the **ease of use** of SmartPass, benefiting from its flexibility and efficient implementation in schools.
[
See 2 mentions
](https://www.g2.com/products/smartpass/reviews?filters%5Bsentiment_snippet%5D=1359267&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Elisa K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elisa K.")
EK

Elisa K.

Mid-Market (51-1000 emp.)

4.0/5

"Easy to Use and Implement—A Smooth Experience"

What do you like about SmartPass?

It is easy to use and implement. Keeping track of where students are and how long they’re gone.

 ![Chad S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad S.")
CS

Chad S.

Mid-Market (51-1000 emp.)

4.5/5

"SmartPass from Central Iowa"

What do you like about SmartPass?

There's lots of flexibility within SmartPass for room settings, pass limits, encounter preventions, individualizing SPass for grade levels or specific

##### 5. Features

Users love the **frequent feature updates** and excellent support, enhancing engagement and facilitating effective communication.
[
See 2 mentions
](https://www.g2.com/products/smartpass/reviews?filters%5Bsentiment_snippet%5D=1359235&qs=pros-and-cons#reviews)

See Related User Reviews

 ![William B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William B.")
WB

William B.

Mid-Market (51-1000 emp.)

5.0/5

"Using data to start meaningful conversations"

What do you like about SmartPass?

I am continually impressed with feature updates and the companies willingness to take feedback and suggestions to continue to improve the product for

 ![Chad S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad S.")
CS

Chad S.

Mid-Market (51-1000 emp.)

4.5/5

"SmartPass from Central Iowa"

What do you like about SmartPass?

There's lots of flexibility within SmartPass for room settings, pass limits, encounter preventions, individualizing SPass for grade levels or specific

### 5 Cons or Disadvantages of SmartPass

##### 1. Expensive

Users find SmartPass **expensive** , particularly highlighting its affordability challenges for smaller businesses.
[
See 1 mentions
](https://www.g2.com/products/smartpass/reviews?filters%5Bsentiment_snippet%5D=2376016&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Naveez S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naveez S.")
NS

Naveez S.

Small-Business (50 or fewer emp.)

5.0/5

"Unmatched Accuracy Makes Smart Pass App Stand Out"

What do you dislike about SmartPass?

It's a bit expensive for smaller businesses

##### 2. Inefficient Tracking System

Users report an **inefficient tracking system** for kiosk queues, making it hard to know their turn.
[
See 1 mentions
](https://www.g2.com/products/smartpass/reviews?filters%5Bsentiment_snippet%5D=2416482&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Crystal B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Crystal B.")
CB

Crystal B.

Mid-Market (51-1000 emp.)

4.0/5

"Effortless Bathroom Tracking Made Simple"

What do you dislike about SmartPass?

Students using a kiosk have a hard time telling when it is their turn if they are waiting in line

##### 3. Navigation Issues

Users often face **navigation issues** with SmartPass, struggling to determine their turn at kiosks while waiting in line.
[
See 1 mentions
](https://www.g2.com/products/smartpass/reviews?filters%5Bsentiment_snippet%5D=2416483&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Crystal B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Crystal B.")
CB

Crystal B.

Mid-Market (51-1000 emp.)

4.0/5

"Effortless Bathroom Tracking Made Simple"

What do you dislike about SmartPass?

Students using a kiosk have a hard time telling when it is their turn if they are waiting in line

##### 4. Poor Administration Management

Users feel the **poor administration management** hinders effective use of SmartPass, especially for on-the-go tasks.
[
See 1 mentions
](https://www.g2.com/products/smartpass/reviews?filters%5Bsentiment_snippet%5D=1359739&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Kirsten W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kirsten W.")
KW

Kirsten W.

Mid-Market (51-1000 emp.)

5.0/5

"Keeping the Kids Accountable"

What do you dislike about SmartPass?

I wish the app was better for Admin to be able to use as they're on the move constantly and it would be nice to look things up on the go.

##### 5. Slow Performance

Users report **slow performance** with SmartPass, experiencing delays that hinder efficiency and usability.
[
See 1 mentions
](https://www.g2.com/products/smartpass/reviews?filters%5Bsentiment_snippet%5D=2375987&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Elisa K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elisa K.")
EK

Elisa K.

Mid-Market (51-1000 emp.)

4.0/5

"Easy to Use and Implement—A Smooth Experience"

What do you dislike about SmartPass?

That the volume works 10% of the time. That if a teacher creates a pass, then it starts right away instead of putting them in line.

## Top-Rated Alternatives

[

 ![SchoolStatus](https://images.g2crowd.com/uploads/product/hd_favicon/a7541ac48c56a7c7020e522e07200fee/schoolstatus.svg "SchoolStatus")

SchoolStatus

4.8/5(842)

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[

 ![PowerSchool SIS](https://images.g2crowd.com/uploads/product/hd_favicon/06e1b127350e02b543147e1c14493c34/powerschool-sis.svg "PowerSchool SIS")

PowerSchool SIS

4.2/5(742)

](https://www.g2.com/products/powerschool-sis/reviews)

[

 ![Dyknow Classroom](https://images.g2crowd.com/uploads/product/hd_favicon/fde0ba9d015384a199b3380dec5b720a/dyknow-classroom.svg "Dyknow Classroom")

Dyknow Classroom

4.6/5(517)

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[
View All Alternatives
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 ![Sabrina A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sabrina A.")
SA

Sabrina A.

Mid-Market (51-1000 emp.)

2/23/2024

"Super Helpful!!!"

4/5

What do you like best about SmartPass?

Smart Pass has cut down on office traffic so much and helped kids be more responsible for themselves for where they're supposed to be and when. I like the ability to limit number of passes and that you can temporarily close down locations. It was super easy to roll out and has an intuitive UI. We use it every day and the few times we've had a question or issue, the customer support is phenomenal. Review collected by and hosted on G2.com.

What do you dislike about SmartPass?

The only issue I have currently is I would like to make a note mandatory when requesting to go to certain places. Review collected by and hosted on G2.com.

What problems is SmartPass solving and how is that benefiting you?

Too many kids hanging out in the bathrooms or coming to the office just to kill time. Now they have to have a digital pass and we can see if they're supposed to be in the halls without having to ask for a paper pass. Review collected by and hosted on G2.com.

Show More

Response from Lee Barnes` of SmartPass

[Editedit](https://www.g2.com/survey_responses/smartpass-review-9332467/official_response/edit)

Hi Sabrina,

It brings a smile to our faces to hear that SmartPass is helping make students accountable for their behavior. Pass limits and temporarily closing locations are very popular features! We appreciate the nod to the intuitiveness of SmartPass. A lot of thought and hard work goes into user interface and user experience design.

I'll pass your feedback around mandatory notes along. I've also seen school staff deny passes with a message that says “request this pass again with a message”. Students seem to get the hint.

Thanks for your review!

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Katie B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katie B.")
KB

Katie B.

Assistant Principal

Mid-Market (51-1000 emp.)

8/15/2024

"Intuitive and Almost Perfect"

4.5/5

What do you like best about SmartPass?

The backside of SmartPass is easy for an administrator, and on the front easy for the user. Review collected by and hosted on G2.com.

What do you dislike about SmartPass?

I wish SmartPass and a PBIS application would merge--we hate using so many applications. Review collected by and hosted on G2.com.

What problems is SmartPass solving and how is that benefiting you?

Tracking students for safety purposes Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education")
AP

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

8/16/2024

"Great customer service"

5/5

What do you like best about SmartPass?

Support at SmartPass is always available. They are always looking for ways to move forward and make life of teachers and admin easier. Review collected by and hosted on G2.com.

What do you dislike about SmartPass?

They have many ideas and sometimes they take longer than anticipated to get moving. There are a few things they had told us were coming last year that we are still waiting for. Review collected by and hosted on G2.com.

What problems is SmartPass solving and how is that benefiting you?

Helped cut down on students in the hall and knowing where students are supposed to be. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

MU

Melissa U.

Counselor

Mid-Market (51-1000 emp.)

11/7/2024

"It’s been fairly good"

3.5/5

What do you like best about SmartPass?

It allows us to control our hallways better. Review collected by and hosted on G2.com.

What do you dislike about SmartPass?

The students know how to play the system. Review collected by and hosted on G2.com.

What problems is SmartPass solving and how is that benefiting you?

It's helping us control students meeting up in the hallways. Review collected by and hosted on G2.com.

Show More

Response from Vincent Corrado of SmartPass

[Editedit](https://www.g2.com/survey_responses/smartpass-review-10473447/official_response/edit)

We're happy to hear that SmartPass is benefiting you by helping control student gatherings in the hallways. We understand the challenges with students finding ways to bypass systems and we're committed to improving SmartPass to minimize these issues. We'd love to connect to see where you are seeing these concerns popup so we can put these suggestions into consideration. We might be able to help mitigate some or all of this with a few best practices or settings changes as well!

Validated ReviewerIncentivizedSource: Seller invite

 ![Catherine M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Catherine M.")
CM

Catherine M.

Mid-Market (51-1000 emp.)

2/22/2024

"Excellent program that has streamlined movement in the school"

5/5

What do you like best about SmartPass?

SmartPass makes passes easy! Students have stayed in class more-we can see where they are and where they were which has been useful on multiple occassions. Creating a pass for future use has made meetings and tutoring sessions a breeze. The encounter prevention feature has been wonderful for student safety. Review collected by and hosted on G2.com.

What do you dislike about SmartPass?

It was supposed to integrate with our attendance system, but that feature has not been rolled out yet... That has been disappointing. Hopefully that feature will be available soon! Review collected by and hosted on G2.com.

What problems is SmartPass solving and how is that benefiting you?

Knowing where students are, how long students have been outside of class, and which students aren't supposed to be in the halls together. It has really cut down on students being out of class. Review collected by and hosted on G2.com.

Show More

Response from Lee Barnes` of SmartPass

[Editedit](https://www.g2.com/survey_responses/smartpass-review-9327208/official_response/edit)

Hi Catherine,

We love that SmartPass is helping increase student class time. Thank you for mentioning Encounter Prevention. I agree- when used, it can have a great impact on student safety! I'm posting a link for our review readers so they can learn more.

It was a real bummer for us when we realized we couldn't deliver on SIS integration. Unfortunately, we didn't know how hard it was to integrate with SISs.

Thank you so much for your review and taking the time to leave some thoughtful feedback!

[See how SmartPass improved](https://articles.smartpass.app/en/articles/6856238-encounter-prevention)

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Christina R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christina R.")
CR

Christina R.

Mid-Market (51-1000 emp.)

2/22/2024

"Amazing upgrade to the traditional hallpass"

5/5

What do you like best about SmartPass?

SmartPass contains a variety of usable features for keeping track of where students are in the building. It is user-friendly and easy to implement with students. The times we have had to contact customer support the assistance has been quick and helpful. We use SmartPass every day and adding to our school program has been incredible. Review collected by and hosted on G2.com.

What do you dislike about SmartPass?

Some of the reporting features could be more in-depth. I would like to see reports that are easier to manipulate without multiple cumbersome steps. Review collected by and hosted on G2.com.

What problems is SmartPass solving and how is that benefiting you?

Students in the hallway without a pass is a thing of the past. Also, we have seen the amount of bathroom incidents, whether behavior or vandalism, go down substantially. Review collected by and hosted on G2.com.

Show More

Response from Lee Barnes` of SmartPass

[Editedit](https://www.g2.com/survey_responses/smartpass-review-9326130/official_response/edit)

Hi Christina,

Thank you for the amazing review! I'm so happy implementation and daily use is so easy! Our support team appreciates the call out to their 2 minute response time.

I totally agree we can offer much better reporting. We are working on putting together in-app reports to put the data at your fingertips. More to come!

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education")
AP

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

8/15/2024

"SmartPass Usage"

4.5/5

What do you like best about SmartPass?

SmartPass has allowed us to better manage our student's movement around the school. When a concern rises about students missing class time, we are able to easily share with parents how much instruction they've missed out on by being out of the room. Review collected by and hosted on G2.com.

What do you dislike about SmartPass?

The intial set up can be a bit time comsuming. Review collected by and hosted on G2.com.

What problems is SmartPass solving and how is that benefiting you?

Student behavior and actions in the hallway. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Melissa T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melissa T.")
MT

Melissa T.

Mid-Market (51-1000 emp.)

2/22/2024

"SmartPass is a perfect way to digitally monitor student locations."

5/5

What do you like best about SmartPass?

I love the built in security we have gained from SmartPass. Our students all all accounted for 100% of the time. It is user friendly and it was easy to integrate into our building. Review collected by and hosted on G2.com.

What do you dislike about SmartPass?

I would like more individualized student data. I would like averages of destinations for each student, etc. I have created my own spreadsheet to track this but I would love for it to be built into SmartPass. Review collected by and hosted on G2.com.

What problems is SmartPass solving and how is that benefiting you?

Teachers had different methods for giving student hall passes - and it has since been streamlined. It has helped us see which students are in the halls too frequently and allowed us to make those students aware. Review collected by and hosted on G2.com.

Show More

Response from Lee Barnes` of SmartPass

[Editedit](https://www.g2.com/survey_responses/smartpass-review-9326482/official_response/edit)

Hi Melissa,

"SmartPass is a perfect way to digitally monitor student locations." I couldn't have said it better myself!

We're so happy you find our solution easy to integrate so you can account for your students 100% of the time.

We've seen some awesome examples of customer spreadsheets so we have a pretty good idea of the data you're looking for us to add. Please stay tuned as this is top of mind for us!

Thank you so much for your review!

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Janine H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Janine H.")
JH

Janine H.

Mid-Market (51-1000 emp.)

2/22/2024

"I love SmartPass and have been Raving about it to Many People in other Schools!"

5/5

What do you like best about SmartPass?

It allows us to know where a student is at all times, so that if we have a fire drill, we can see that a student went to the bathroom and can make sure we account for them. Review collected by and hosted on G2.com.

What do you dislike about SmartPass?

If students/teachers forget to end the SmartPass, then it shows overtime possibly for hours... Review collected by and hosted on G2.com.

What problems is SmartPass solving and how is that benefiting you?

We do not have students in the halls when they are supposed to be in their classes. If they have a SmartPass, everyone in the building can see it so that we know if the student is supposed to be somewhere else or not. Review collected by and hosted on G2.com.

Show More

Response from Lee Barnes` of SmartPass

[Editedit](https://www.g2.com/survey_responses/smartpass-review-9325965/official_response/edit)

Hi Janine,

Thanks so much for the review, but thank you even more for raving about us to other school staff! It's customers like you we owe a debt of gratitude to for our growth.

Thanks for highlighting Emergency Mode. I could not agree more with how important this feature is for all schools. It helps administrators account all students in case of a soft lock down. I'm posting a quick link on this review to help illustrate this feature for our review readers.

I appreciate the feedback regarding forgotten passes. We do have a feature that you may not know about: it's an Overtime Pass Limit. If you set it to 10 minutes and a student forgets to end a 5 minute pass, it will only log 15 minutes.

https://articles.smartpass.app/en/articles/8191745-overtime-passes

I love that Smartpass is making your hallways safer and promoting positive student outcomes!

[See how SmartPass improved](https://articles.smartpass.app/en/articles/8201659-emergency-mode)

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education")
AP

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

2/22/2024

"SmartPass has been a game changer"

5/5

What do you like best about SmartPass?

What I really like about SmartPass is the ability to have data in front of you when talking to students about their frequent pass usage. Before with paper passes there was no way to track this.

SmartPass is very quick and user friendly. Kids catch on quickly because it's technology and the adults in the building find it easy to use and learn. Review collected by and hosted on G2.com.

What do you dislike about SmartPass?

The only downside to SmartPass currently is that they can't develop new things fast enough. They have been working to get things done quickly but it takes time to get it right. Review collected by and hosted on G2.com.

What problems is SmartPass solving and how is that benefiting you?

Mointoring the hallways, and safety are the two biggest things. A side benefit is that you can show teachers and students how time out of the classroom may be affecting their grades. Review collected by and hosted on G2.com.

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Response from Lee Barnes` of SmartPass

[Editedit](https://www.g2.com/survey_responses/smartpass-review-9326011/official_response/edit)

Hello!

Accountability is key- especially when parents want to know what their students are up to! Equipping teachers with that data can make parent teacher conferences more solutions focused. We're thrilled you and the other users at your school find our product intuitive. A lot of hard work goes into keeping it that way as we add new features.

As far as "not being able to develop fast enough", tell me about it! Demand for SmartPass has exploded and we're working to ramp up the product and development teams so we can get back to delivering amazing new features. Stay tuned!

Current UserValidated ReviewerIncentivizedSource: Seller invite

##### Categories on G2

[School Management](https://www.g2.com/categories/school-management-software)[Classroom Management](https://www.g2.com/categories/classroom-management)

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