--- title: SmartPass Reviews meta_title: 'SmartPass Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 34 reviews by the users' company size, role or industry to find out how SmartPass works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 34 scale: '5' date_modified: '2026-08-07' parent_category: name: Education url: https://www.g2.com/categories/education --- # SmartPass Reviews **Vendor:** Raptor Technologies **Category:** [School Management Software](https://www.g2.com/categories/school-management-software) **Average Rating:** 4.6/5.0 **Total Reviews:** 34 ## About SmartPass SmartPass is a digital hall pass + student accountability solution that replaces traditional hall passes to foster better student outcomes. SmartPass empowers both students and educators, minimizes classroom disruptions, maximizes instructional time, and makes student management easier and less stressful. With the capacity to create virtual queues, room limits, and prevent specific students from meeting up, schools use SmartPass to streamline class-time management while improving school culture and safety. SmartPass does not require the use of student cell phones and does not use any type of GPS or RFID tracking. Students can use 1:1 devices or room kiosks to create a hall pass—for the bathroom, nurse, counselor, or any number of related needs or activities. Schools can customize which destinations require in-app teacher approval (e.g., nurse) and which only need a teacher’s verbal approval (e.g., water fountain). ## SmartPass Pros & Cons **What users like:** - Users admire the **real-time monitoring** capabilities of SmartPass, significantly enhancing student engagement and classroom time management. (5 reviews) - Users highly value the **student safety improvements** provided by SmartPass, enhancing classroom effectiveness and student accountability. (3 reviews) - Users commend the **excellent customer support** from SmartPass, enhancing their experience with responsive assistance and resources. (2 reviews) - Users value the **ease of use** of SmartPass, benefiting from its flexibility and efficient implementation in schools. (2 reviews) - Users love the **frequent feature updates** and excellent support, enhancing engagement and facilitating effective communication. (2 reviews) - Feedback System (2 reviews) - Users praise the **ease of use and implementation** of SmartPass, enhancing student tracking and classroom instruction time. (2 reviews) - Tracking Efficiency (2 reviews) - Video Recording (2 reviews) - Users appreciate the **freedom and built-in security** of SmartPass, ensuring full accountability for students. (1 reviews) **What users dislike:** - Users find SmartPass **expensive** , particularly highlighting its affordability challenges for smaller businesses. (1 reviews) - Users report an **inefficient tracking system** for kiosk queues, making it hard to know their turn. (1 reviews) - Users often face **navigation issues** with SmartPass, struggling to determine their turn at kiosks while waiting in line. (1 reviews) - Users feel the **poor administration management** hinders effective use of SmartPass, especially for on-the-go tasks. (1 reviews) - Users report **slow performance** with SmartPass, experiencing delays that hinder efficiency and usability. (1 reviews) - Users often face **technical issues** with SmartPass, including loading problems and inconsistent volume functionality. (1 reviews) ## SmartPass Reviews ### 1. Using data to start meaningful conversations **Rating:** 5.0/5.0 stars **Reviewed by:** William B. | Instructional Coach and MTSS Tier 1 Coach, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2024 **What do you like best about SmartPass?** I am continually impressed with feature updates and the companies willingness to take feedback and suggestions to continue to improve the product for us. The customer support has been great, answering questions and providing great resources. As a MTSS Tier 1 coach, we frequently use real time data into the engagement and movement of our students during class. Our teachers have been able to use data from student passes to have constructive conversations about the amount of in class engagement with their students. Our teachers have shared the ease of use with sharing in and out time in the classroom with parents when communicating about their students progress. Our admin team has been able to use the data to help spot trends on student movement, allowing us to relocate hallway supports as necessary. We have also used the data to help with interventions for students who were using too many bathroom/drink passes each day. We have seen a reduction as a result of using the data to support our intervention. Our hall monitors and security, are able to report students who shouldn't be in the halls, allowing meaningful behavioral conversations between students and administrators. **What do you dislike about SmartPass?** I do not have any dislikes, because they are continually updating and improving their platform to support the needs of schools and students. If I were to have a wish, it would be that if the data would integrate into our SIS or other dashboards that would allow us to provide even more information from the whole child. **What problems is SmartPass solving and how is that benefiting you?** Helping support our tier 1 need for a pass system for our students to use during class periods. We have been able to move away from agendas and paper passes, to a digital pass system that gives our tier 1 team and administrators real time data of student movement through the building. **Official Response from Abel Gonzales:** > Hi William, Thank you so much for taking the time to share your experience with us. We greatly appreciate your positive feedback and are thrilled to hear how SmartPass has been instrumental in supporting your role as an MTSS Tier 1 coach! It's also fantastic to hear how our real-time data insights have facilitated meaningful conversations among teachers, parents, administrators, and students themselves. We're especially pleased that you've found value in our continuous updates and improvements to support the needs of our customers. We're honored to be a part of your efforts to create a positive learning environment for your students, and thank you once again for your glowing review. ### 2. SmartPass from Central Iowa **Rating:** 4.5/5.0 stars **Reviewed by:** Chad S. | 7-12 Assistant Principal, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about SmartPass?** There's lots of flexibility within SmartPass for room settings, pass limits, encounter preventions, individualizing SPass for grade levels or specific students. The data we get from SmartPass helps us to make some decisions monthly. It's easy to use, easy to manage, and we have seen a huge improvement around keeping kids in the classroom and not in the halls during class time. The customer support is excellent! With this year's addition of the Bell Schedules, that has added another level of positives for us with the ease at which students and staff can create a pass - loving the addition! We also appreciate the Emergency feature it has for drills and actual events. **What do you dislike about SmartPass?** The reports feature is very limited. We have developed our own spreadsheet to pull the data and work it so we get it to look in a way that helps us make decisions. **What problems is SmartPass solving and how is that benefiting you?** Students were outside of class too much and too often. The use of SmartPass has addressed this issue for us in a big way and it was nearly immediately addressed within the first few days of the school year starting. **Official Response from Lee Barnes`:** > Hi Chad, I agree- Encounter Prevention is a pretty rad feature! I've posted a link at the bottom so our review readers can learn more. Our support team grows stronger every time someone raves about them. Better reporting is a common feature request. We're committed to delivering easy and useful reports in app. Please stay tuned! I'm so happy SmartPass is helping increase student class time! Thanks for your review! - [View SmartPass pricing details and edition comparison](https://www.g2.com/products/smartpass/reviews?filters%5Bsentiment_snippet%5D=1359582&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+16%3A10%3A24+-0500&secure%5Bsession_id%5D=c51fce9c-cf8c-4d81-9b6a-f5924b04e2cf&secure%5Btoken%5D=3816ecf112640ebfb419d86a1f02487017ce0b5ddcfc83217dea521c17bc8d02&format=llm_user) ## SmartPass Integrations - [Clever](https://www.g2.com/products/clever-portal-clever/reviews) ## SmartPass Features **Additional Functionality** - Faculty/Staff Management - Reporting & Statistics - Class Scheduling - Generative AI - K-12 - Parent Portal - Attendance Tracking - Classroom Management - Single Sign On - Records Management - Progress Reports - Customizable Reports - Access Controls/Permissions - Customizable Branding - Skills Assessment - Third-Party Integrations - Online Payments - Communication Management - Contact Management - Collaboration Tools - AI Copilot - Calendar Management - API - Financial Management - Student Portal - Library Management - Forms Management - Event Calendar - Blended Learning - Payroll Management - Student Information/Records - Independent/Private - Document Management - Learning Management - Activity Dashboard - Alerts/Notifications - Search/Filter - Enrollments/Onboarding - Email Management - Curriculum Management - Assessment Management - Gradebook - Course Authoring - Bookstore Management - Data Import/Export - Housing Management - Student Management - Admissions Management - Reporting/Analytics - Document Storage - Electronic Payments - Customizable Forms - Cafeteria Management - Activity Tracking - Facility Management - For Higher Education - Online Calendar - Self Service Portal - Attendance Management - Role-Based Permissions - Assignment Management - School District - Special Education - Registration Management - Parent/Student Portal **Platform Features** - Remote Computer Monitoring - Website & Application Blocking - Teacher/Student Screensharing - Interactive Quizzes - Presentation Building - Instant Messaging - Student Assignment Distribution - Student Assignment Collection - Progress Reporting - Shared Content Libraries - Chat/Messaging - Real-Time Monitoring - Web Usage Monitoring **Additional Functionality** - Blended Learning - Class Scheduling - Reporting & Statistics - Email Management - Real-Time Notifications - API - Generative AI - Course Management - Student Management - Alerts/Notifications - Progress Reports - For Classroom - Content Management - Support Audio/Images/Video - Progress Tracking - Customizable Reports - Live Chat - Transcripts - Calendar Management - Assignment Management - Gradebook - Student Information/Records - Tests/Assessments - Data Import/Export - Attendance Management - Skills Assessment - Learning Management - Activity Management - Course Authoring - Activity Dashboard - Discipline Management - Records Management - Activity Tracking - Assessment Management - Built-in LMS - Collaboration Tools - AI Copilot - Third-Party Integrations - Event Calendar - Attendance Tracking - Student Portal - Remote Access/Control - Report Cards - Real-Time Chat - For Labs - Enrollments/Onboarding ## Top SmartPass Alternatives - [SchoolStatus](https://www.g2.com/products/schoolstatus/reviews) - 4.8/5.0 (806 reviews) - [PowerSchool SIS](https://www.g2.com/products/powerschool-sis/reviews) - 4.2/5.0 (722 reviews) - [Dyknow Classroom](https://www.g2.com/products/dyknow-classroom/reviews) - 4.6/5.0 (500 reviews)