Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Enterprise (> 1000 emp.)
"Smartly Review"
4.5/5
What do you like best about Smartly?

Automation and optimization features that improve campaign results and the customer support function. Review collected by and hosted on G2.com.

What do you dislike about Smartly?

Smartly can improve the creative creation tool to allow designers to adopt Smartly beyond creating creatives for paid social. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Smartly experience"
2.5/5
What do you like best about Smartly?

I like the Smartly interface, customer support, and how the campaigns are managed without any human input. Review collected by and hosted on G2.com.

What do you dislike about Smartly?

It is a platform that is constantly causing problems regarding permissions, bugs, and it requires so many clicks taking just too long to push a campaign. Review collected by and hosted on G2.com.

Elise R.
ER
Elise R.
Responsable marketing digital
Small-Business (50 or fewer emp.)
"Smartly is amazing to create a strategy on an international context. Perfect to manage !"
5/5
What do you like best about Smartly?

It's possible to copy paste an entire campaign from an account to another one, also the support team is amazing ! Review collected by and hosted on G2.com.

What do you dislike about Smartly?

some bug sometimes, but it's to improve the website Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"A great platform for building and maintaining high yield ROAS"
5/5
What do you like best about Smartly?

The interface makes it easy to clearly determine the drivers of performance and to address delivery issues or concerns. Review collected by and hosted on G2.com.

What do you dislike about Smartly?

It would be great to see Learning Phase notifications within Smartly, since the Learning Phase is so important to delivery and overall campaign performance. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Very satisfied with smartly features"
5/5
What do you like best about Smartly?

Image & video templates

Optimization Strategies features

Pivot tables

Realy satisfied with our Customer Success Market Lead Burcu, she is very kind and helpful. Review collected by and hosted on G2.com.

What do you dislike about Smartly?

Some errors take a long time to get solved.

For example, creatives getting duplicated when creating new ads, we've mentioned this error in Chat couple of months ago, Review collected by and hosted on G2.com.

Stefano R.
SR
Stefano R.
media activation manager
Small-Business (50 or fewer emp.)
"professionally satisfying both in terms of UI and live support"
4/5
What do you like best about Smartly?

The support chat is a great addition to an already comprehensive support section Review collected by and hosted on G2.com.

What do you dislike about Smartly?

Some UI features are not very intuitive especially in the audience creation Review collected by and hosted on G2.com.

Verified User in Hospitality
CH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Amazing Software, once you get the hang of things"
3.5/5
What do you like best about Smartly?

I love the option to be able build from a feed. Review collected by and hosted on G2.com.

What do you dislike about Smartly?

The Learning Curve. It takes months of using the program to really get the hang of things. Most of the error codes don't outright tell you what went wrong so it takes a lot of investigating to fix a seemingly simple issue. Review collected by and hosted on G2.com.

Alex F.
AF
Alex F.
Digital Designer
Enterprise (> 1000 emp.)
"One of those tools you wish you tried before"
5/5
What do you like best about Smartly?

The easy of building and editing templates Review collected by and hosted on G2.com.

What do you dislike about Smartly?

Can't edit audio (yet). It woukd be very helpful to be able to commit simple edits to tracks length, fadein/out Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Enterprise (> 1000 emp.)
"Smartest solution for all the campaign management needs"
5/5
What do you like best about Smartly?

The ability to pull in ad elements like Copy, Headline, Description etc. from a feed. Thus, reducing the manual effort to change the ad elements manually one by one Review collected by and hosted on G2.com.

What do you dislike about Smartly?

Sometimes the Smartly interface shows different URLs from the Facebook interface. This is due to a small bug. Review collected by and hosted on G2.com.

Slaton S.
SS
Slaton S.
Chief Marketing Officer
Enterprise (> 1000 emp.)
"Crucial for optimising our marketing campaings."
4.5/5
What do you like best about Smartly?

Just how easy and fast I can see from the outcomes of the campaigns. it is good to check the audience of mine and make certain It is alright in the summary. It's great for me to easily access the findings of a conference as well as to always find the info I will need on the screen of mine. I also enjoy seeing the sneak peek of small ads, in order that they can find easily as well as know what type is most effective. Review collected by and hosted on G2.com.

What do you dislike about Smartly?

Maybe put in completely into USD, since I cannot see the entire outcomes of different accounts with many different currencies? Additionally, I can certainly say it will take time for an advertisement preview to load. Review collected by and hosted on G2.com.