---
title: smartly.ai Reviews
meta_title: 'smartly.ai Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how smartly.ai works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 2
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: AI Agents
  url: https://www.g2.com/categories/ai-agents
---


# smartly.ai Reviews
**Vendor:** smartly.ai  
**Category:** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 2
## About smartly.ai
Smartly.AI is an easy-to-use platform that allows non-technical teams to quickly build powerful bots thanks to its no-code drag-and-drop visual editor. Cutting edges Conversational AI algorithms are included in the solution so that your bot has the understanding and dialog capabilities to satisfy each user interaction. Once built and deployed, the Smartly bot platform will give you all the activity reports required to track your bot performance.




## smartly.ai Reviews
  ### 1. Smartly, a Low Code editor of chatbot

**Rating:** 4.0/5.0 stars

**Reviewed by:** Malo L. | Apprenti Spécialiste technologie ITN, Enterprise (> 1000 emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about smartly.ai?**

The builder is inspired by a mind map. 
Your chatbot is developed in Low Code, with some oblong and arrows.

**What do you dislike about smartly.ai?**

You may need a formation to use every fonction of Smartly. Contact the Virtual Agent Skill Center of Orange Innovation if you need one

**What problems is smartly.ai solving and how is that benefiting you?**

Developing a chatbot even if you haven't touch any line of code



- [View smartly.ai pricing details and edition comparison](https://www.g2.com/products/smartly-ai/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-13+18%3A14%3A31+-0500&secure%5Bsession_id%5D=852987d1-f542-4cf7-b4fe-aba717271167&secure%5Btoken%5D=1d0616cea7c09defba690ae0a947444d89b05f235031225670461f55a0c02e8c&format=llm_user)

## smartly.ai Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Responses**
- Personalization
- Route To Human
- Natural Language Understanding (NLU)
- Multi-Language

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Automation - AI Agents**
- Sales Follow-Up
- Customer Interaction Automation
- Lead Generation
- Document Processing
- Feedback Collection
- Natural Language Processing
- Simulation and Scenario Generation

**Platform**
- Conversation Editor
- Integration
- Human-In-The-Loop
- Drag & Drop Editor
- Human-in-the-loop (HITL)

**Autonomy -  AI Agents**
- Independent Decision Making
- Adaptive Responses
- Task Execution
- Problem Solving

**Agentic AI - Bot Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Agent Collaboration
- Data Governance
- Prompt Engineering
- Feedback Management
- For No-Code Development
- Version Control
- Role-Based Permissions
- Dynamic Modeling
- API
- Memory Management
- Monitoring
- Scalability
- Cost Management
- Scheduling
- Natural Language Interface
- Access Controls/Permissions
- Multiple LLM Models
- Integration Management
- Customizable Frameworks
- Pre-built Templates
- Analytics
- Intent Recognition
- Contextual Guidance
- Rules-Based Workflow
- Attended Automation
- Drag & Drop
- For Sales/Marketing
- Generative AI
- Business Process Automation
- AI Copilot
- Third-Party Integrations
- Multi-Channel Communication
- Sentiment Analysis
- Deep Learning
- Code-free Development
- Compliance Management
- Automated Responses
- Knowledge Management
- Transfers/Routing
- Personalization
- Activity Dashboard
- Customer Experience Management
- Virtual Personal Assistant (VPA)
- Chatbot
- Speech Recognition
- Reporting/Analytics
- Task Management
- Customer Engagement
- AI/Machine Learning
- Configurable Workflow
- Unattended Automation
- Conversation Intelligence
- Workflow Automation
- Proactive Error Detection

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