--- title: Smartloop Chatbot Builder Reviews meta_title: 'Smartloop Chatbot Builder Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Smartloop Chatbot Builder works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 4 scale: '5' date_modified: '2026-07-17' parent_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # Smartloop Chatbot Builder Reviews **Vendor:** Recime **Category:** [Chatbots Software](https://www.g2.com/categories/chatbots) **Average Rating:** 4.2/5.0 **Total Reviews:** 4 ## About Smartloop Chatbot Builder Build AI chatbots for your business. Automate customer service and publish chatbots on your website, Facebook Messenger, Skype, Viber, more ## Smartloop Chatbot Builder Pros & Cons **What users like:** - Users value the **automation capabilities** of Smartloop Chatbot Builder, simplifying customer service interactions effortlessly. (1 reviews) - Users value the **ease of implementation** of Smartloop Chatbot Builder, enabling anyone to create tailored chatbots effortlessly. (1 reviews) - Users love the **ease of use** of Smartloop Chatbot Builder, allowing effortless document upload for automation. (1 reviews) - Users love the **easy creation** of chatbots with Smartloop, enabling customized bots for specific products seamlessly. (1 reviews) - Users value the **implementation ease** of Smartloop Chatbot Builder, enabling effortless automation of customer service tasks. (1 reviews) - Simple (1 reviews) **What users dislike:** - Users find the **dashboard limited** and report that the chatbot can sound somewhat unnatural in conversations. (1 reviews) - Users find the **dashboard limited** and essential, impacting their overall experience with the Smartloop Chatbot Builder. (1 reviews) ## Smartloop Chatbot Builder Reviews ### 1. HR review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Smartloop Chatbot Builder?** it helps creating in conversation flows, automating responses without writing the code. it can be used for different platforms easily **What do you dislike about Smartloop Chatbot Builder?** its some time sounds unnatural response and typically manual intervention is required, performance is little slow **What problems is Smartloop Chatbot Builder solving and how is that benefiting you?** common repetitive queries can be handled easily, it automatically capture the potentiaL customers, analytics shared by chatbot helps in preparing strategies ### 2. Smartloop Chatbot is a good option to create ChatBot and interact with document **Rating:** 4.0/5.0 stars **Reviewed by:** Thitiphan P. | owner, Consumer Goods, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2024 **What do you like best about Smartloop Chatbot Builder?** Is like a no code tool, no difficult settings or code implementation, just upload the docs and it will take care of providing a good interaction using the underlying LLM. Good to automate customer service. **What do you dislike about Smartloop Chatbot Builder?** Maybe due to the fact that is a new product but the dashobard is very essential and quite limited, the chat bot can sound a bit unnatural **What problems is Smartloop Chatbot Builder solving and how is that benefiting you?** Build a chat bot, automate interactions, upload company documents for the chat bot to create a context and focus on the discussion, can help analye doc and find answer to query related to the content ### 3. Create your own personalized chatbots with Smartloop **Rating:** 3.5/5.0 stars **Reviewed by:** Abhishek P. | UI UX Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Smartloop Chatbot Builder?** one of the things i like about it is that anybody can create a chatbot, if you want a chat bot for a specific product you can you have to add most of frequent questions and answers about your product , you can also add greeting based on the user and many more , for any unrelated question you can add a default block **What do you dislike about Smartloop Chatbot Builder?** like all other chat bots you have to manually add conditions and replies for every chat ,it doesnt have any option to make that process simpler **What problems is Smartloop Chatbot Builder solving and how is that benefiting you?** we used it to create ai assistant for our website ## Smartloop Chatbot Builder Discussions - [What is Smartloop Chatbot Builder used for?](https://www.g2.com/discussions/what-is-smartloop-chatbot-builder-used-for) - [View Smartloop Chatbot Builder pricing details and edition comparison](https://www.g2.com/products/smartloop-chatbot-builder/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+19%3A53%3A32+-0500&secure%5Bsession_id%5D=97e342b9-c752-4a2f-9089-e7c3fc7aa9e8&secure%5Btoken%5D=ee9d5c0151ec2c5d6509683b17d714cb96f31bc18d81895f730866a58c043b51&format=llm_user) ## Smartloop Chatbot Builder Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information - Augmented Analytics - Proactive Chat **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Customer Surveys - Lead Qualification - Transcripts/Chat History - Language Detection - Pre-Configured Bot - Lead Capture - Code-free Development - Natural Language Processing - Multi-Language - For Sales/Marketing - Contextual Guidance - Automated Responses - Customer Support - Chatbot - Intent Recognition - Sentiment Analysis - Customer Experience Management - Query Suggestions - Transfers/Routing - AI Copilot - Canned Responses - AI/Machine Learning - Multi-Channel Communication - Automated Routing - Workflow Automation ## Top Smartloop Chatbot Builder Alternatives - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,732 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,659 reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (6,047 reviews)