--- title: Smartling Reviews meta\_title: 'Smartling Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 708 reviews by the users' company size, role or industry to find out how Smartling works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 708 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- ### Smartling Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise Smartling for its **ease of use** , making translation tasks intuitive and efficient without any installations required. [(175 mentions)](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1850448&qs=pros-and-cons#reviews) Users value the **user-friendly interface** of Smartling, enjoying its fast workflows and seamless project management features. [(68 mentions)](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1850511&qs=pros-and-cons#reviews) Users value the **helpful support** from Smartling staff, ensuring quick responses and smooth communication throughout the project lifecycle. [(65 mentions)](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1850963&qs=pros-and-cons#reviews) Users find Smartling's platform to be **intuitive and user-friendly** , enhancing efficiency in their daily translation tasks. [(62 mentions)](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1851285&qs=pros-and-cons#reviews) Users commend the **excellent customer support** from Smartling, appreciating prompt and professional assistance during projects. [(60 mentions)](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1851234&qs=pros-and-cons#reviews) Users struggle with **translation issues** due to automatic translation quality and challenges with the TM panel and errors tool. [(68 mentions)](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1850644&qs=pros-and-cons#reviews) Users find **difficult navigation** in Smartling, particularly when managing large projects or searching for specific terms. [(27 mentions)](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1851447&qs=pros-and-cons#reviews) Users are disappointed by the **missing features** like offline access and lack of SDKs for mobile or web apps. [(22 mentions)](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1851457&qs=pros-and-cons#reviews) Users face **communication issues** due to time zone differences and slow responses from the Smartling support team. [(20 mentions)](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=2033957&qs=pros-and-cons#reviews) Users find the **poor search functionality** frustrating, as it complicates navigation in larger projects and affects productivity. [(20 mentions)](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1850685&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Smartling ##### 1. Ease of Use Users praise Smartling for its **ease of use** , making translation tasks intuitive and efficient without any installations required. [ See 175 mentions ](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1850448&qs=pros-and-cons#reviews) See Related User Reviews ![Huong N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Huong N.") HN Huong N. Small-Business (50 or fewer emp.) 4.5/5 "Great company, great platform." What do you like about Smartling? Many of my clients are on Smartling so it's nice to be able to work with a familiar platform. ![Marieken V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marieken V.") MV Marieken V. Small-Business (50 or fewer emp.) 0.5/5 "Smartling CAT tool" What do you like about Smartling? Absolutely no respect for quality, very low rates, unreasonable working hours (also over the holidays) non responsive PMs when reporting quality issue ##### 2. Features Users value the **user-friendly interface** of Smartling, enjoying its fast workflows and seamless project management features. [ See 68 mentions ](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1850511&qs=pros-and-cons#reviews) See Related User Reviews ![Tabinda I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tabinda I.") TI Tabinda I. Small-Business (50 or fewer emp.) 5.0/5 "Fabulous Platform to work, get solutions for your projects with best practices under one roof." What do you like about Smartling? Ease of Use, Number of Features, Easy to connect with PM's related to the project on the same platform, Quick resolution to queries, Ease of Integrati ![Alexander T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexander T.") AT Alexander T. Small-Business (50 or fewer emp.) 3.0/5 "Good Display, Needs More Intuitive Editing" What do you like about Smartling? I like Smartling's display; it's nice to work with. It allows users to see the exact translations and easily search for specific keywords, which is qu ##### 3. Helpful Users value the **helpful support** from Smartling staff, ensuring quick responses and smooth communication throughout the project lifecycle. [ See 65 mentions ](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1850963&qs=pros-and-cons#reviews) See Related User Reviews ![Huong N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Huong N.") HN Huong N. Small-Business (50 or fewer emp.) 4.5/5 "Great company, great platform." What do you like about Smartling? Many of my clients are on Smartling so it's nice to be able to work with a familiar platform. ![Marieken V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marieken V.") MV Marieken V. Small-Business (50 or fewer emp.) 0.5/5 "Smartling CAT tool" What do you like about Smartling? Absolutely no respect for quality, very low rates, unreasonable working hours (also over the holidays) non responsive PMs when reporting quality issue ##### 4. Intuitive Users find Smartling's platform to be **intuitive and user-friendly** , enhancing efficiency in their daily translation tasks. [ See 62 mentions ](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1851285&qs=pros-and-cons#reviews) See Related User Reviews ![Marieken V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marieken V.") MV Marieken V. Small-Business (50 or fewer emp.) 0.5/5 "Smartling CAT tool" What do you like about Smartling? Absolutely no respect for quality, very low rates, unreasonable working hours (also over the holidays) non responsive PMs when reporting quality issue ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Intuitive CAT tool that allows for easy UX/UI localisation" What do you like about Smartling? The QA system is very quick and intuitive, and the dashboard looks neater now. ##### 5. Customer Support Users commend the **excellent customer support** from Smartling, appreciating prompt and professional assistance during projects. [ See 60 mentions ](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1851234&qs=pros-and-cons#reviews) See Related User Reviews ![Alexandra K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexandra K.") AK Alexandra K. Small-Business (50 or fewer emp.) 5.0/5 "A flexible and efficient platform that acts on feedback" What do you like about Smartling? Some of the features I asked for previously have been implemented and there is constantly something new. I also get a chance to work on the content de ![indumeet s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "indumeet s.") IS indumeet s. Mid-Market (51-1000 emp.) 4.0/5 "Smooth Integration and Great Job Visibility with Human-Powered Translations" What do you like about Smartling? The implementation and upgrades were smooth, and visibility into each job is excellent. I also appreciate that real people are working behind the scen ### 5 Cons or Disadvantages of Smartling ##### 1. Translation Issues Users struggle with **translation issues** due to automatic translation quality and challenges with the TM panel and errors tool. [ See 68 mentions ](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1850644&qs=pros-and-cons#reviews) See Related User Reviews ![Marieken V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marieken V.") MV Marieken V. Small-Business (50 or fewer emp.) 0.5/5 "Smartling CAT tool" What do you dislike about Smartling? This used to be a good company many years ago, now their focus is on cheaper than cheap. ![Shiloh B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shiloh B.") SB Shiloh B. Enterprise (\> 1000 emp.) 5.0/5 "Best translation tool out there that saves money and time thanks to the Translation Memory" What do you dislike about Smartling? Less login timeouts. Just annoying that you have to login every hour. ##### 2. Difficult Navigation Users find **difficult navigation** in Smartling, particularly when managing large projects or searching for specific terms. [ See 27 mentions ](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1851447&qs=pros-and-cons#reviews) See Related User Reviews ![Shiloh B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shiloh B.") SB Shiloh B. Enterprise (\> 1000 emp.) 5.0/5 "Best translation tool out there that saves money and time thanks to the Translation Memory" What do you dislike about Smartling? Less login timeouts. Just annoying that you have to login every hour. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 2.5/5 "I think Smartling is generally very useful for managing translations." What do you dislike about Smartling? The admin interface is difficult to use. Previously, clicking on a job would display a job tile, allowing you to go directly to the screen where you c ##### 3. Missing Features Users are disappointed by the **missing features** like offline access and lack of SDKs for mobile or web apps. [ See 22 mentions ](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1851457&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 2.5/5 "I think Smartling is generally very useful for managing translations." What do you dislike about Smartling? The admin interface is difficult to use. Previously, clicking on a job would display a job tile, allowing you to go directly to the screen where you c ![Steinar B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steinar B.") SB Steinar B. Small-Business (50 or fewer emp.) 4.5/5 "Great place to work" What do you dislike about Smartling? I often miss the greater control over the user interface and features that you get with native CAT tools. Some features and customizability is sacrifi ##### 4. Communication Issues Users face **communication issues** due to time zone differences and slow responses from the Smartling support team. [ See 20 mentions ](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=2033957&qs=pros-and-cons#reviews) See Related User Reviews ![Melody W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melody W.") MW Melody W. Small-Business (50 or fewer emp.) 3.5/5 "Straightforward and seamless work platform for linguists" What do you dislike about Smartling? Sometimes one has to work on individual strings without context, and also that fact that you need to reach out to the PMs via email if strings need to ![Signija B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Signija B.") SB Signija B. Small-Business (50 or fewer emp.) 4.5/5 "The team is very friendly and helpfull." What do you dislike about Smartling? For me, it would be time zones, we live in different time zones, and maybe the answer doesn't come swiftly. ##### 5. Poor Search Functionality Users find the **poor search functionality** frustrating, as it complicates navigation in larger projects and affects productivity. [ See 20 mentions ](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1850685&qs=pros-and-cons#reviews) See Related User Reviews ![Alexandra K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexandra K.") AK Alexandra K. Small-Business (50 or fewer emp.) 5.0/5 "A flexible and efficient platform that acts on feedback" What do you dislike about Smartling? I previously asked for a 'Follow' feature on string issues and it has been added, but now I think it needs an improvement. It should show either every ![Jeff B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff B.") JB Jeff B. Small-Business (50 or fewer emp.) 5.0/5 "Intuitive and Efficient Terminology Management" What do you dislike about Smartling? Smartling could improve the way you select terms to be translated. When you need to select multiple terms for translation, when you search for a term AJ Abhishek J. Software Engineer Enterprise (\> 1000 emp.) 2/4/2026 "Efficient Integration and Translation Workflow with Smartling" 4/5 What do you like best about Smartling? I really appreciate the integrations available with Smartling, as I can connect it with our PIM, CMS, CRM, and even manage translations for files all within the same project. The robust, highly customizable workflows make the translation process smooth by allowing us to tailor and branch them based on various factors, ensuring strings are assigned to the appropriate users. The Translation Memory is also incredibly useful in reducing repetitive tasks, saving time for translators and cutting costs. It's great that Smartling helps bring all translation teams onto the same platform, which improves management. Review collected by and hosted on G2.com. What do you dislike about Smartling? I would say they can make the extensions of the integrations more robust. Even though there are a variety of integrations available, the individual integration still sometimes lacks ease of use. They can also improve multi-role user management. We have to always reach out to the Smartling CSM to convert user to multi-role user. Ideally, it should be an easy step, but it is not. Also, instead of users having to switch roles, the UI can be updated in such a way that the user gets a combined view of the roles assigned to them. Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? I use Smartling for translation automation, which smooths the workflow with a role-based approach. The integrations with PIM, CMS, and CRM are valuable, and Translation Memory reduces repetitive tasks and costs by bypassing already translated strings, saving time and money. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Cosmetics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Cosmetics") UC Verified User in Cosmetics Mid-Market (51-1000 emp.) 7/22/2026 "Fast Translations and Helpful Chat, but a Steep Learning Curve" 3.5/5 What do you like best about Smartling? I like the speed of translation and the newer chat feature (The ai bot I think, very helpful) Review collected by and hosted on G2.com. What do you dislike about Smartling? The platform is not user-friendly; you have to learn so much about the translation processes to be able to feel confident using it. Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? Smartling helps us translate many languages quickly, so we can get content out to our teams on deadline, and in the languages they need. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications") AP Verified User in Public Relations and Communications Small-Business (50 or fewer emp.) 9/8/2025 "I think Smartling is generally very useful for managing translations." 2.5/5 What do you like best about Smartling? I can assign multiple linguists at once. Review collected by and hosted on G2.com. What do you dislike about Smartling? The admin interface is difficult to use. Previously, clicking on a job would display a job tile, allowing you to go directly to the screen where you could view the strings. Now, that’s no longer possible, which is inconvenient. Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? We are able to centrally oversee multiple translation projects that are running concurrently. Review collected by and hosted on G2.com. Show More 8/3/2026 Current UserValidated ReviewerIncentivizedSource: Organic ![Alexander T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexander T.") AT Alexander T. Small-Business (50 or fewer emp.) 2/6/2026 "Good Display, Needs More Intuitive Editing" 3/5 What do you like best about Smartling? I like Smartling's display; it's nice to work with. It allows users to see the exact translations and easily search for specific keywords, which is quite helpful. Additionally, Smartling allows for non-developers to edit and update translations, making the process more accessible to different team members. Review collected by and hosted on G2.com. What do you dislike about Smartling? I think sending this through GitHub can be improved. Additionally, seeing translations which are live versus previous versions would be helpful. Also, at times the process of editing can be non-intuitive. Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? Smartling allows non-developers to edit and update translations, making it accessible for my team. The display is nice and helps see exact translations and search easily for specific keywords. Review collected by and hosted on G2.com. Show More 4/28/2026 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Mid-Market (51-1000 emp.) 5/22/2026 "Easy to Navigate, Efficient for Managing Massive Translation Assets" 4/5 What do you like best about Smartling? Easy to navigate and understand functions within the program. Usuful in compiling massive translation assets and efficiently tackle your tasts with specific vocabulary assistant and error handling. Review collected by and hosted on G2.com. What do you dislike about Smartling? Gramatical order of certain languages such as Japanese is differenet from that of English. This makes the line-by-line translation ineffective along with the error percentage as well as future suggestion of the similar sentence for reference. Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? Helping all translators to use one platform in following translation guidance and specific vocabulray list without referencing other documents or apps which is a benefit in great time saving overall. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Enterprise (\> 1000 emp.) 4/29/2026 "Easy Team Collaboration, but Custom Support Can Be Slow to Ramp Up" 3.5/5 What do you like best about Smartling? Collaboration is easy across multiple teams of translators, easy to find content in the Smartling app itself Review collected by and hosted on G2.com. What do you dislike about Smartling? We sometimes encounter issues that are difficult to debug and solve ourselves - the Smartling team has dedicated support engineers, but we often have difficulty getting them up to speed on our platform and they sometimes take a bit to get back to us. When implementing custom solutions, the team has more difficulty supporting us. Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? Solving our translations across several locales so we dont have to worry about any of that on our end, just use the CDN and it works Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 7/21/2026 "Straightforward Interface and Fast Response Times with Generally Strong Translations" 4/5 What do you like best about Smartling? Interface is relatively straight forward and the response times are good. Quality of translations are generally good but sometimes the tone can be a little off. Review collected by and hosted on G2.com. What do you dislike about Smartling? The tone of the translations can sometimes be close but not exactly reflective of the message. Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? Smartling helps us translate and localize all aspects of our platform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Masha R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Masha R.") MR Masha R. Enterprise (\> 1000 emp.) 4/28/2026 "Great Connectors, But UI Needs Work" 3/5 What do you like best about Smartling? I like that Smartling supports various connectors, such as GitHub, Contentful, Google Drive, etc. These connectors help us streamline and automate as many workstreams as possible and allow us to minimize manual updates. Review collected by and hosted on G2.com. What do you dislike about Smartling? The UI can be confusing. I wish there were better notifications or tooltips within it. The search is not great. If I look for something with special characters, it doesn't work well. The initial setup was okay, but I wouldn't say it was easy. Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? Smartling supports our localization program with various connectors, streamlining and automating workstreams, minimizing manual updates. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Enterprise (\> 1000 emp.) 4/29/2026 "Easy-to-Navigate UI with AI-Powered Translation and Proofreading" 4.5/5 What do you like best about Smartling? Easy to navigate the UI. Performance is enhanced due to the integration of AI translations. Integrating the proofreading stage for markets enhances the translations quality. Review collected by and hosted on G2.com. What do you dislike about Smartling? While AI translations are quick, they might not be accurate for all languages. In that case, it takes ages for the market to proofread and fix the translations, which is pretty counterproductive to the issue it's supposed to solve when human intervention becomes a necessity. Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? Quick translations, integrations with tools and platforms for ease of import, easy to use, troubleshooting issues. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller BV Barbara V. Freiberufliche Übersetzerin Small-Business (50 or fewer emp.) 9/30/2025 "Good CAT tool, high volume of orders, and friendly PMs" 3.5/5 What do you like best about Smartling? I have been working almost daily with Smartling since 2019, initially through an agency and, after its closure, directly for Smartling since September 2024. I work both as a translator and as an editor, revising machine translations, and occasionally I take on assignments for other tasks. I am part of many fixed teams, so I regularly translate for the same clients. This is not only more pleasant for me (because you get to know the style guide, the products, the glossary, etc. after a while), but it also benefits the quality. The volume of work is good and ranges from tiny jobs with fewer than ten words to jobs with several tens of thousands of words. The PMs are friendly and usually respond quickly. The CAT tool is very responsive, which I like. In my experience, MemoQ and Phrase are somewhat slower. Of course, there are always bugs that change every few months and can be more or less annoying. Nevertheless, the CAT tool is my favorite, and I wish I could use it for projects for other clients as well. In particular, the search function works better than the competition. Thanks to the Live Invoice, where jobs appear a few minutes after submission, you always have a good overview of the monthly earnings. Only jobs that are done on an hourly rate basis appear on the last day of the month. Review collected by and hosted on G2.com. What do you dislike about Smartling? The PMs sometimes have unrealistic expectations about how many words can be completed in a given time. Sometimes I am contacted about urgent projects that absolutely must be completed urgently, but in most cases, there is no Rush Premium for this. The CAT tool has some bugs (strings rearrange themselves when you switch pages, so that half of the strings on the page are already loaded, etc.). Previously, you could highlight text and drag it to the next string to copy it there. This hasn't been possible for about two years and is sorely missed. Validation matches are only paid at half the normal word rate, but often do not require only half the effort. If a translator only receives half the word rate, they logically have to work twice as fast to achieve the same hourly rate. Therefore, no research or inquiries are made for validation matches. In my opinion, the system for detecting which strings should be validation matches does not work very well, and if the translator does not want to pay the price for this (in the form of a lower hourly rate), the customer does so through poorer quality in these strings. Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? I use Smartling as a freelancer, not as a client. Review collected by and hosted on G2.com. 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