--- title: Smartling Reviews meta\_title: 'Smartling Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 708 reviews by the users' company size, role or industry to find out how Smartling works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 708 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- ### Smartling Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise Smartling for its **ease of use** , making translation tasks intuitive and efficient without any installations required. [(175 mentions)](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1850448&qs=pros-and-cons#reviews) Users value the **user-friendly interface** of Smartling, enjoying its fast workflows and seamless project management features. [(68 mentions)](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1850511&qs=pros-and-cons#reviews) Users value the **helpful support** from Smartling staff, ensuring quick responses and smooth communication throughout the project lifecycle. [(65 mentions)](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1850963&qs=pros-and-cons#reviews) Users find Smartling's platform to be **intuitive and user-friendly** , enhancing efficiency in their daily translation tasks. [(62 mentions)](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1851285&qs=pros-and-cons#reviews) Users commend the **excellent customer support** from Smartling, appreciating prompt and professional assistance during projects. [(60 mentions)](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1851234&qs=pros-and-cons#reviews) Users struggle with **translation issues** due to automatic translation quality and challenges with the TM panel and errors tool. [(68 mentions)](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1850644&qs=pros-and-cons#reviews) Users find **difficult navigation** in Smartling, particularly when managing large projects or searching for specific terms. [(27 mentions)](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1851447&qs=pros-and-cons#reviews) Users are disappointed by the **missing features** like offline access and lack of SDKs for mobile or web apps. [(22 mentions)](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1851457&qs=pros-and-cons#reviews) Users face **communication issues** due to time zone differences and slow responses from the Smartling support team. [(20 mentions)](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=2033957&qs=pros-and-cons#reviews) Users find the **poor search functionality** frustrating, as it complicates navigation in larger projects and affects productivity. [(20 mentions)](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1850685&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Smartling ##### 1. Ease of Use Users praise Smartling for its **ease of use** , making translation tasks intuitive and efficient without any installations required. [ See 175 mentions ](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1850448&qs=pros-and-cons#reviews) See Related User Reviews ![Huong N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Huong N.") HN Huong N. Small-Business (50 or fewer emp.) 4.5/5 "Great company, great platform." What do you like about Smartling? Many of my clients are on Smartling so it's nice to be able to work with a familiar platform. ![Marieken V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marieken V.") MV Marieken V. Small-Business (50 or fewer emp.) 0.5/5 "Smartling CAT tool" What do you like about Smartling? Absolutely no respect for quality, very low rates, unreasonable working hours (also over the holidays) non responsive PMs when reporting quality issue ##### 2. Features Users value the **user-friendly interface** of Smartling, enjoying its fast workflows and seamless project management features. [ See 68 mentions ](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1850511&qs=pros-and-cons#reviews) See Related User Reviews ![Tabinda I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tabinda I.") TI Tabinda I. Small-Business (50 or fewer emp.) 5.0/5 "Fabulous Platform to work, get solutions for your projects with best practices under one roof." What do you like about Smartling? Ease of Use, Number of Features, Easy to connect with PM's related to the project on the same platform, Quick resolution to queries, Ease of Integrati ![Alexander T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexander T.") AT Alexander T. Small-Business (50 or fewer emp.) 3.0/5 "Good Display, Needs More Intuitive Editing" What do you like about Smartling? I like Smartling's display; it's nice to work with. It allows users to see the exact translations and easily search for specific keywords, which is qu ##### 3. Helpful Users value the **helpful support** from Smartling staff, ensuring quick responses and smooth communication throughout the project lifecycle. [ See 65 mentions ](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1850963&qs=pros-and-cons#reviews) See Related User Reviews ![Huong N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Huong N.") HN Huong N. Small-Business (50 or fewer emp.) 4.5/5 "Great company, great platform." What do you like about Smartling? Many of my clients are on Smartling so it's nice to be able to work with a familiar platform. ![Marieken V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marieken V.") MV Marieken V. Small-Business (50 or fewer emp.) 0.5/5 "Smartling CAT tool" What do you like about Smartling? Absolutely no respect for quality, very low rates, unreasonable working hours (also over the holidays) non responsive PMs when reporting quality issue ##### 4. Intuitive Users find Smartling's platform to be **intuitive and user-friendly** , enhancing efficiency in their daily translation tasks. [ See 62 mentions ](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1851285&qs=pros-and-cons#reviews) See Related User Reviews ![Marieken V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marieken V.") MV Marieken V. Small-Business (50 or fewer emp.) 0.5/5 "Smartling CAT tool" What do you like about Smartling? Absolutely no respect for quality, very low rates, unreasonable working hours (also over the holidays) non responsive PMs when reporting quality issue ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Intuitive CAT tool that allows for easy UX/UI localisation" What do you like about Smartling? The QA system is very quick and intuitive, and the dashboard looks neater now. ##### 5. Customer Support Users commend the **excellent customer support** from Smartling, appreciating prompt and professional assistance during projects. [ See 60 mentions ](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1851234&qs=pros-and-cons#reviews) See Related User Reviews ![Alexandra K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexandra K.") AK Alexandra K. Small-Business (50 or fewer emp.) 5.0/5 "A flexible and efficient platform that acts on feedback" What do you like about Smartling? Some of the features I asked for previously have been implemented and there is constantly something new. I also get a chance to work on the content de ![indumeet s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "indumeet s.") IS indumeet s. Mid-Market (51-1000 emp.) 4.0/5 "Smooth Integration and Great Job Visibility with Human-Powered Translations" What do you like about Smartling? The implementation and upgrades were smooth, and visibility into each job is excellent. I also appreciate that real people are working behind the scen ### 5 Cons or Disadvantages of Smartling ##### 1. Translation Issues Users struggle with **translation issues** due to automatic translation quality and challenges with the TM panel and errors tool. [ See 68 mentions ](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1850644&qs=pros-and-cons#reviews) See Related User Reviews ![Marieken V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marieken V.") MV Marieken V. Small-Business (50 or fewer emp.) 0.5/5 "Smartling CAT tool" What do you dislike about Smartling? This used to be a good company many years ago, now their focus is on cheaper than cheap. ![Shiloh B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shiloh B.") SB Shiloh B. Enterprise (\> 1000 emp.) 5.0/5 "Best translation tool out there that saves money and time thanks to the Translation Memory" What do you dislike about Smartling? Less login timeouts. Just annoying that you have to login every hour. ##### 2. Difficult Navigation Users find **difficult navigation** in Smartling, particularly when managing large projects or searching for specific terms. [ See 27 mentions ](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1851447&qs=pros-and-cons#reviews) See Related User Reviews ![Shiloh B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shiloh B.") SB Shiloh B. Enterprise (\> 1000 emp.) 5.0/5 "Best translation tool out there that saves money and time thanks to the Translation Memory" What do you dislike about Smartling? Less login timeouts. Just annoying that you have to login every hour. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 2.5/5 "I think Smartling is generally very useful for managing translations." What do you dislike about Smartling? The admin interface is difficult to use. Previously, clicking on a job would display a job tile, allowing you to go directly to the screen where you c ##### 3. Missing Features Users are disappointed by the **missing features** like offline access and lack of SDKs for mobile or web apps. [ See 22 mentions ](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1851457&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 2.5/5 "I think Smartling is generally very useful for managing translations." What do you dislike about Smartling? The admin interface is difficult to use. Previously, clicking on a job would display a job tile, allowing you to go directly to the screen where you c ![Steinar B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steinar B.") SB Steinar B. Small-Business (50 or fewer emp.) 4.5/5 "Great place to work" What do you dislike about Smartling? I often miss the greater control over the user interface and features that you get with native CAT tools. Some features and customizability is sacrifi ##### 4. Communication Issues Users face **communication issues** due to time zone differences and slow responses from the Smartling support team. [ See 20 mentions ](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=2033957&qs=pros-and-cons#reviews) See Related User Reviews ![Melody W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melody W.") MW Melody W. Small-Business (50 or fewer emp.) 3.5/5 "Straightforward and seamless work platform for linguists" What do you dislike about Smartling? Sometimes one has to work on individual strings without context, and also that fact that you need to reach out to the PMs via email if strings need to ![Signija B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Signija B.") SB Signija B. Small-Business (50 or fewer emp.) 4.5/5 "The team is very friendly and helpfull." What do you dislike about Smartling? For me, it would be time zones, we live in different time zones, and maybe the answer doesn't come swiftly. ##### 5. Poor Search Functionality Users find the **poor search functionality** frustrating, as it complicates navigation in larger projects and affects productivity. [ See 20 mentions ](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1850685&qs=pros-and-cons#reviews) See Related User Reviews ![Alexandra K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexandra K.") AK Alexandra K. Small-Business (50 or fewer emp.) 5.0/5 "A flexible and efficient platform that acts on feedback" What do you dislike about Smartling? I previously asked for a 'Follow' feature on string issues and it has been added, but now I think it needs an improvement. It should show either every ![Jeff B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff B.") JB Jeff B. Small-Business (50 or fewer emp.) 5.0/5 "Intuitive and Efficient Terminology Management" What do you dislike about Smartling? Smartling could improve the way you select terms to be translated. When you need to select multiple terms for translation, when you search for a term ![Maria S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria S.") MS Maria S. Traductora independiente Small-Business (50 or fewer emp.) 9/1/2025 "It is a user-friendly CAT tool" 5/5 What do you like best about Smartling? The TM, glossary and workbench in general is at hand, you don't need to open other tabs. The QA process is very helpful. Review collected by and hosted on G2.com. What do you dislike about Smartling? Honestly, there's nothing I actively dislike about Smartling. It’s a solid, intuitive platform that supports my workflow very well. Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? Smartling helps streamline the translation process by centralizing content, providing clear context, and enabling efficient collaboration with project managers and other translators. It reduces manual work, ensures consistency with translation memory and glossaries, and speeds up delivery times. As a translator, it helps me focus on quality by giving me the tools and context I need to work efficiently and accurately. Review collected by and hosted on G2.com. Show More 7/27/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Marco C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marco C.") MC Marco C. General Manager Translation and Localization Small-Business (50 or fewer emp.) 9/3/2022 "Solid platform for localization, although not perfect" 4/5 What do you like best about Smartling? They recently introduced AI integration that makes actual translation much faster, still with the option to have professionals check the AI output. Review collected by and hosted on G2.com. What do you dislike about Smartling? The assignment process, from the translation agency's point of view, is everything but streamlined. They do offer documentation about the whole process, but even so, adding members to a project and assign jobs to them is very convoluted and should be redesigned from scratch. Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? From a software developer's point of view, Smartling takes off the burden of complex export and import procedures, allowing you to focus on development. It's also very easy to onboard new users. Review collected by and hosted on G2.com. Show More 8/6/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Pauling L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pauling L.") PL Pauling L. Freelance Translator Small-Business (50 or fewer emp.) 7/18/2025 "A Robust Translation Platform with Powerful Features" 3.5/5 What do you like best about Smartling? Smartling’s AI-powered TM matches from past translations, even adapting to context. It reduces repetitive typing, ensuring consistency and saving time. Automated scans detect spelling errors, inconsistent terminology, and formatting issues (e.g., missing placeholders). Review collected by and hosted on G2.com. What do you dislike about Smartling? Over-reliance on TM suggestions can sometimes stifle creativity for literary or marketing translations. Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? It stores all previously translated content, ensuring the same terms are reused across projects, so I can spend less time correcting inconsistencies and more on creative translation. It flags spelling errors, inconsistent terminology, and formatting issues, helping me, as a translator working of the platfrom to achieve the best quality of my translation. Review collected by and hosted on G2.com. Show More 8/3/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Melody W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melody W.") MW Melody W. Freelance Linguist Small-Business (50 or fewer emp.) 2/17/2025 "Straightforward and seamless work platform for linguists" 3.5/5 What do you like best about Smartling? I like that using the platform is self-explanatory and a lot is automated. As a linguist, I can often work independently which is very time-effective. This is especially the case when it comes to file assignment. Review collected by and hosted on G2.com. What do you dislike about Smartling? Sometimes one has to work on individual strings without context, and also that fact that you need to reach out to the PMs via email if strings need to be reopened/updated. Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? Smartling is removing a lot of the communication around the assignment of tasks that is necessary with other agencies. Review collected by and hosted on G2.com. Show More 8/3/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Giulia L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giulia L.") GL Giulia L. Translator, editor, proof reader Mid-Market (51-1000 emp.) 8/26/2025 Business partner of the seller or seller's competitor, not included in G2 scores. "Streamlined Translation with Great Support" 5/5 What do you like best about Smartling? Smartling makes managing translations across multiple languages incredibly simple. The user interface is intuitive, and the workflow automation saves a huge amount of time. I especially appreciate the collaborative features that allow translators, reviewers, and developers to work seamlessly in the same platform. The integrations with CMS and code repositories are smooth, and customer support is always responsive and knowledgeable. Review collected by and hosted on G2.com. What do you dislike about Smartling? While Smartling is powerful, it can feel overwhelming at first because of the number of features and configuration options. Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? Smartling is helping us centralize and streamline the entire translation process, which used to be manual, time-consuming, and prone to errors. By automating workflows and providing real-time visibility into translation progress, it reduces delays and improves consistency across all of our multilingual content. Review collected by and hosted on G2.com. Show More 5/15/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Tabinda I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tabinda I.") TI Tabinda I. Language Localist - Freelancer Small-Business (50 or fewer emp.) 2/24/2025 "Fabulous Platform to work, get solutions for your projects with best practices under one roof." 5/5 What do you like best about Smartling? Ease of Use, Number of Features, Easy to connect with PM's related to the project on the same platform, Quick resolution to queries, Ease of Integration. Knock out speed. Review collected by and hosted on G2.com. What do you dislike about Smartling? Nothing that I can think of, it has more of merits that elevates your work experience. Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? Under one roof if provides translation management with various features, also providing MT and AI suggestions, along with TM. Further to it you can touchbase with Project Managers then and there for quick query resolution. The user interface is exemplary. Review collected by and hosted on G2.com. Show More 7/27/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller EK Ekaterina K. Marketing Operation Lead Mid-Market (51-1000 emp.) 5/13/2026 "Effortless Translation and Super Support from Smartling team" 4.5/5 What do you like best about Smartling? I use Smartling as our main platform for translations, and I really enjoy the automation it provides to reduce the time for translation delivery. The all-in-one platform is easily managed, which is a big plus for our company. I also appreciate the progressing quality of the translations. It's fantastic that Smartling enables us to translate marketing assets into 49 global languages, significantly saving us time in the translation turnaround process. Another thing I really like is the support system – our Customer Success manager is always around to help answer any questions, and the support team is amazing. Additionally, the setup process was overall very quick and easy, despite the size of our company. Review collected by and hosted on G2.com. What do you dislike about Smartling? The current formats that we can upload to translate are a bit limited. We need to separate our brands by tone of voice, specific terminology, etc., to make translations clearer, requiring quite some background work to set up before it'll work flawlessly in Smartling. Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? We use Smartling to translate marketing assets into 49 global languages. It saves significant time with machine translation, automates local review processes, and lets teams amend translations on original assets with minimal manual effort. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Lukas B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lukas B.") LB Lukas B. Small-Business (50 or fewer emp.) 5/5/2026 "Seamless Multilingual Integration, Excellent Support" 4/5 What do you like best about Smartling? I really value Smartling for its translation quality and GDN capabilities, which we used for our primary informational and sales websites. I appreciate how it allows for near-real-time translations of English source content into more than 15 languages without the need for coding additional pages. Smartling's framework and UI are very well developed, which makes it a premium product. The support team is very attentive and helpful at all times, and the client service teams are excellent. The drag-and-drop interface for documents is also very convenient. Review collected by and hosted on G2.com. What do you dislike about Smartling? We did struggle a bit with form fields and random data being consumed by Smartling; and nailing down the specific rules for each page code / use-case was difficult, but we figured out everything eventually. Also the overall cost is premium-tier, and overages can add up, so be sure to align your project and budget with their team to avoid surprises. Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? Smartling enables near-real-time translation into 15+ languages without coding extra pages, enhancing our primary informational and sales websites. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Enterprise (\> 1000 emp.) 5/5/2026 "Easy to Use, but Poor Support, Surprise Fees, and Translation Errors" 1.5/5 What do you like best about Smartling? platform is fairly easy to use, but that's about it. I've not had a great experience overall. Review collected by and hosted on G2.com. What do you dislike about Smartling? The customer service has not been to the standard we were hoping for. We've had to spend a lot of time arguing with our reps to get what we need or what was promised. When we moved from basic to enterprise we were also not informed about 10% project management fees. Translations are not always accurate - many times things are wrong. Once a project was translated into the wrong language and not what we requested. Many other times we're needing to have internal reviewers make a lot of edits that their human reviewers missed. UX is not the most modern looking and is not entirely user friendly. Difficult to manage projects that are uploaded but not submitted, and hard to check/assess if all lines have been picked up by their AI when dealing with larger files. Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? It's helpful to be able to manage multiple languages in one upload and to have the approved library to auto translate, but overall it's caused more problems than it's solved with the errors in translation that need to be reviewed and fixed by our team. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Translation and Localization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Translation and Localization") UT Verified User in Translation and Localization Mid-Market (51-1000 emp.) 5/5/2026 "Intuitive Dashboard and Visual Context Make Localization Easy" 4.5/5 What do you like best about Smartling? First of all, the dashboard is easy to understand for the translator, it is intuitive. Also the visual context tab is very helpful, especially for localization of our product where desktop and mobile versions are involved. Automation with Braze for emails is also helpful, it allows to translate all the workload on one platform, and not to open many links as we did before. Review collected by and hosted on G2.com. What do you dislike about Smartling? Although I have access as account owner, I mostly use Smartling as a translator, not a project manager. So as a translator I don't see any downsides. I can only assume that as account owner I need a special training because the platform offers great many functions Review collected by and hosted on G2.com. What problems is Smartling solving and how is that benefiting you? I work on the project as a subcontractor through a third-party translation company. For me personally Smartling allows to see my statistics (wordcount), the invoicing is automated. Also the context tabs saves a lot of time and effort and allows to prevent many rounds by QA of the product. In comparison to other, mostly proprietary, translation and localization platforms the visual context is mega feature. I cannot provide specific numbers because as a subcontractor I do not see them. Review collected by and hosted on G2.com. 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