--- title: Smartling Reviews meta_title: 'Smartling Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 709 reviews by the users' company size, role or industry to find out how Smartling works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 709 scale: '5' date_modified: '2026-08-14' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Smartling Reviews **Vendor:** Smartling **Category:** [Translation Management Software](https://www.g2.com/categories/translation-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 709 ## About Smartling Smartling is the AI Translation Platform that helps companies grow globally, faster. Recognized as the #1 translation management system (TMS), #1 website translation tool, and leading localization services provider (LSP) by G2 users and CSA Research, Smartling is built on a simple belief: translation should be always-on AI infrastructure, not a project-based afterthought. With 12 billion words translated annually, Smartling delivers an average turnaround of 1.3 days—10x faster than traditional LSP approaches—while reducing cost per word by up to 60%. What sets Smartling apart is its fully integrated TMS and language services on a single open platform. Smartling tests 70+ AI models monthly and auto-routes content to the best model for each use case—with built-in governance, audit trails, and quality controls that protect your brand at scale. Whether you need AI-only speed, AI + human post-editing, or full human translation, Smartling adapts to your quality and risk requirements. Smartling's Global Delivery Network (GDN) enables companies to translate their entire website without touching a line of code. A proxy-based solution that sits between users and your site, GDN automatically detects, translates, and delivers localized content in real time—so you can go multilingual fast, regardless of your underlying tech stack. Here's what makes Smartling stand out: Translation done your way. The platform provides the software, integrations, and services necessary for a successful translation program—all in one place. Whether it's our TMS, expert linguists, or integration with top-tier AI and machine translation models, we help you build a translation approach tailored to your specific needs—with full flexibility to bring your own models, data, and linguists. Work in the tools you already use. No more switching between screens—start, track, and complete translations within your preferred content platforms. Smartling offers 50+ integrations with popular CMS, commerce, and support tools, plus a customizable API for everything else. Provable quality at every step. Smartling's LQA Agent delivers 98+ MQM scores with human-in-the-loop review and 96+ MQM fully automated—removing up to two-thirds of content from the human review pipeline without sacrificing accuracy. Every translation includes a full audit trail of models, versions, and human edits. Smartling is trusted by hundreds of global brands, including IHG Hotels & Resorts, Shopify, Pinterest, State Farm, British Airways, OpenAI, and Lyft. ## Smartling Pros & Cons **What users like:** - Users praise Smartling for its **ease of use** , making translation tasks intuitive and efficient without any installations required. (175 reviews) - Users value the **user-friendly interface** of Smartling, enjoying its fast workflows and seamless project management features. (68 reviews) - Users value the **helpful support** from Smartling staff, ensuring quick responses and smooth communication throughout the project lifecycle. (65 reviews) - Users find Smartling's platform to be **intuitive and user-friendly** , enhancing efficiency in their daily translation tasks. (62 reviews) - Users commend the **excellent customer support** from Smartling, appreciating prompt and professional assistance during projects. (60 reviews) - Users value the **intuitive user interface** of Smartling, facilitating quick adaptation and easy navigation for projects. (56 reviews) - Workflow Management (42 reviews) - Quality (39 reviews) - Efficiency (38 reviews) - Translation Memory (36 reviews) **What users dislike:** - Users struggle with **translation issues** due to automatic translation quality and challenges with the TM panel and errors tool. (68 reviews) - Users find **difficult navigation** in Smartling, particularly when managing large projects or searching for specific terms. (27 reviews) - Users are disappointed by the **missing features** like offline access and lack of SDKs for mobile or web apps. (22 reviews) - Users face **communication issues** due to time zone differences and slow responses from the Smartling support team. (20 reviews) - Users find the **poor search functionality** frustrating, as it complicates navigation in larger projects and affects productivity. (20 reviews) - String Management Issues (18 reviews) - Users experience **inefficiency** due to delays in email notifications for available jobs, impacting timely responses. (16 reviews) - Slow Performance (16 reviews) - Users experience **complex workflows** that hinder efficiency, with navigation issues and overwhelming notifications impacting usability. (14 reviews) - Quality Assurance Issues (14 reviews) ## Smartling Reviews ### 1. Smartling CAT tool **Rating:** 0.5/5.0 stars **Reviewed by:** Marieken V. | Vertaalster, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about Smartling?** Absolutely no respect for quality, very low rates, unreasonable working hours (also over the holidays) non responsive PMs when reporting quality issues. Questionable AI language models. **What do you dislike about Smartling?** This used to be a good company many years ago, now their focus is on cheaper than cheap. **What problems is Smartling solving and how is that benefiting you?** Quality assurance, TM search and Glossary are valuable assets of the system. ### 2. Intuitive CAT tool that allows for easy UX/UI localisation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2022 **What do you like best about Smartling?** The QA system is very quick and intuitive, and the dashboard looks neater now. **What do you dislike about Smartling?** An easier access to tasks assigned to translators. Sometimes, the filters don't work properly and it's time-consuming to find tasks by name or project name. Also, it would be hugely beneficial to integrate Smartling with grammar extensions like Grammarly. **Recommendations to others considering Smartling:** Go for it! You won't find a more easy-to-use CAT tool in the market. **What problems is Smartling solving and how is that benefiting you?** None, as far as I am aware. I would like to know more in this regard. ### 3. Intuitive and Efficient Terminology Management **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff B. | Quality Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2026 **What do you like best about Smartling?** I use Smartling for managing and translating marketing and product content, and I find its layout and intuitiveness really beneficial. It facilitates my daily routine, especially with the terminology management feature where linguists can propose new terms to be added to our glossary, and I can easily approve or reject them. I also appreciate how it helps me send new terms for translation into many languages. The platform is intuitive, which means when new linguists join the team, there's no need for extensive training sessions. Compared to other CAT tools, Smartling stands out for me. The initial setup when creating new projects and glossaries was pretty easy and intuitive. **What do you dislike about Smartling?** Smartling could improve the way you select terms to be translated. When you need to select multiple terms for translation, when you search for a term using the search bar and select it, you cannot search for another term without deselecting the previously selected term. **What problems is Smartling solving and how is that benefiting you?** I use Smartling to streamline terminology management, allowing linguists to propose terms easily, which I can approve or reject. It also simplifies translating new terms into multiple languages, and its intuitive layout reduces training time for new team members. ### 4. Portuguese Translator using Smartling as a translation platform **Rating:** 5.0/5.0 stars **Reviewed by:** André C. | Translator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Smartling?** The work is always secured on the online platform, and access to standard translation tools and materials (TBs and TMs) is quick and straightforward. All the necessary features are available, and it's possible to ask questions directly to managers and clients, both of whom help support translation projects. Overall, I find it much simpler and intuitive to use compared to other, more traditional tools or platforms, whether they are online or offline. **What do you dislike about Smartling?** This might be a minor issue, but when I export documents for review using my own software, I occasionally notice that the output document scrambles the strings. This makes the review process for the linguist a bit more challenging. Additionally, it would sometimes be helpful to have the option to discuss certain topics with fellow translators, especially when working on different parts of the same project. **What problems is Smartling solving and how is that benefiting you?** Smartling is an online platform that offers everything a translator needs to deliver high-quality work. Compared to more traditional tools, Smartling's interface is much cleaner and more intuitive, with far less clutter and fewer redundant features. As a translation service provider, it helps me perform my job every day by streamlining all the usual processes from start to finish. ### 5. Smartling has been an outstanding platform for managing my translation and localization needs **Rating:** 4.5/5.0 stars **Reviewed by:** Kittipong K. | Localisation Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Smartling?** Smartling has been an outstanding platform for managing my translation and localization needs. The interface is intuitive, making it easy for both project managers and translators to collaborate seamlessly. I especially appreciate the automation features and integrations, which save us significant time while ensuring consistency across all of our content. **What do you dislike about Smartling?** During quality checks, false positive warnings sometimes occur, which I need to flag before continuing. **What problems is Smartling solving and how is that benefiting you?** Problems Smartling Solves: - Complex project management: Before Smartling, managing multiple translation projects was messy and time-consuming. Smartling centralizes everything into one easy-to-use platform. - Inconsistent terminology: Their translation memory and glossary ensure that our brand voice stays consistent. - Slow turnaround times: With automation, I’ve cut down delays and can deliver translated content much faster. - Lack of visibility: Reporting and dashboards give me transparency into quality and progress. Benefits: - I save time by streamlining workflows and reducing manual steps. - My translation quality has improved through consistency and accuracy. ### 6. A very modern, efficient and friendly platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Patricia V. | Freelance Translator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Smartling?** One of the standout aspects of Smartling is its highly intuitive and linguist-friendly layout. This is a rare and invaluable feature in the localization industry, where many tools tend to prioritize project management functionalities over usability for translators. Smartling, however, strikes an impressive balance, ensuring that linguists can work in a streamlined and efficient environment without unnecessary complexity. **What do you dislike about Smartling?** I did experience an issue at one point with strings being chopped, which caused some inconvenience in the translation process. However, the good news is that the Smartling team acted very quickly to resolve the issue, demonstrating their commitment to improving user experience and addressing concerns efficiently. **What problems is Smartling solving and how is that benefiting you?** The platform’s glossary and translation memory (TM) functionalities are particularly well-designed. The ability to reference the glossary in real-time and leverage the TM seamlessly enhances translation consistency and quality. Additionally, the real-time source view is an indispensable feature that allows translators to work with full context, significantly reducing errors and ambiguities. Another key advantage of Smartling is how it fosters productivity. The platform is designed to minimize repetitive tasks and streamline workflows, which allows linguists to focus on delivering high-quality translations efficiently. The ability to leave comments on specific strings whenever doubts arise is extremely useful, as responses are typically provided in a short timeframe. This ensures that translation queries are resolved quickly, minimizing workflow interruptions. ### 7. Gets the job done fast, even if some features feel limited **Rating:** 3.5/5.0 stars **Reviewed by:** Ebrahim M. | Linguist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Smartling?** The editor is clean, loads fast. It allows me to begin working immediately without unnecessary technical friction. It is intuitively designed, with a clean layout that facilitates focus on the text rather than the tool. the in-context preview make UI strings way less guessy. The reviewer functionality is well thought out. Comments, mentions, and edit suggestions integrate seamlessly into the workflow, enabling efficient collaboration with other linguists and project managers. QA checks catch the usual landmines (placeholders, numbers, punctuation) without getting in the way of the linguist. The auto-propagation of identical strings significantly reduces repetitive work and increases overall efficiency. Glossary suggestions appear promptly, and the concordance search is particularly effective when I need to maintain tonal or stylistic consistency across projects. Overall, Smartling provides a stable, efficient environment that supports both productivity and linguistic quality. **What do you dislike about Smartling?** In some cases, the availability of contextual information is limited. Missing screenshots, incomplete metadata, or lack of detailed source notes make it more challenging to deliver precise translations, particularly for UI strings or marketing content. The absence of an offline working mode can also be limiting, especially when internet connectivity is unstable. **What problems is Smartling solving and how is that benefiting you?** By centralizing projects in a single platform, it removes the need for constant file transfers, version control checks, and manual updates. This streamlined process ensures that I am always working with the latest source content and avoids duplication of effort. Automated QA checks further reduce the risk of errors in formatting, placeholders, and numbers, which in turn shortens review cycles and increases quality. The platform also facilitates collaboration. Project managers, translators, and reviewers can interact in real time through comments and suggestions, which reduces miscommunication. With context previews Smartling also addresses a common challenge for linguists working with UI and digital content, ensuring that translations are accurate, concise, and user-friendly. ### 8. A Complete and Intuitive Platform for Seamless Localization **Rating:** 5.0/5.0 stars **Reviewed by:** Trinidad L. | Semi-Senior Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2025 **What do you like best about Smartling?** Smartling is a very complete and intuitive platform that makes project management smooth and efficient. It centralizes everything we need, from translation memory and glossaries to QA checks, automated workflows, and real-time project tracking. The ease of use stands out, even for new team members who can quickly get familiar with the system. Integrations are seamless, which saves time and reduces manual work. Their project managers are also a huge plus: communication is always clear, fast, and collaborative. **What do you dislike about Smartling?** There's very little to dislike, but if I had to mention something, it would be that because the platform has so many features, it sometimes takes a bit of time to discover everything it can do. A few more step-by-step guides or in-app tooltips for new functionalities would make onboarding even easier. That said, Smartling's customer support is excellent: responsive, knowledgeable, and always willing to help, which more than compensates for this. **What problems is Smartling solving and how is that benefiting you?** Smartling helps manage multilingual content at scale by centralizing workflows, ensuring consistency, and reducing manual effort. It streamlines file handling, translation memory leverage, glossary application, and QA checks, which means we can deliver faster without sacrificing quality. The platform also provides real-time visibility into project status, making it easier to track progress and collaborate with clients. From a business perspective, this translates into improved efficiency, higher quality output, and a stronger ability to meet tight deadlines. ### 9. Intuitive, fast, and user-friendly localization platform **Rating:** 4.5/5.0 stars **Reviewed by:** Piotr Z. | Translation and Localization Professional, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Smartling?** As a translator, I really appreciate how Smartling is designed with usability in mind. The interface is clean, fast, and intuitive — it's easy to navigate between strings, use the translation memory, and check context through visual previews. The built-in QA checks are helpful for catching errors early, and I like how the platform supports both machine and human translation in a seamless way. Terminology management and real-time collaboration features make the workflow much more efficient. Overall, Smartling helps me focus on the quality of my work without getting lost in technicalities. **What do you dislike about Smartling?** Some advanced features — like context integration or visual mode — may require a bit of time to fully understand or are sometimes inconsistent across projects. Also, the platform occasionally feels a bit heavy when working with very large projects or slow connections, but it's generally stable and reliable. **What problems is Smartling solving and how is that benefiting you?** Smartling helps streamline and centralize the entire translation process. Instead of juggling multiple files, emails, and tools, I can work directly in one platform that connects everyone involved — project managers, developers, and translators. This eliminates confusion, reduces delays, and ensures consistency across all content. Features like translation memory, glossary enforcement, and visual context improve both speed and quality, allowing me to focus on accurate and context-aware translations. As a translator, this means less guesswork and more time spent on actual translation. ### 10. The best translation tool on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Rodolfo A. | Linguist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Smartling?** I’ve been working with Smartling for almost ten years, and it’s by far the easiest and most intuitive platform I’ve used. The interface is clean and attractive, with all the features translators need to get their work done efficiently. What I appreciate most is how their team is always innovating and rolling out new technology, making sure linguists have access to the latest tools to simplify our job. **What do you dislike about Smartling?** The Quality Checks feature could be improved by adding an option to select and ignore multiple issues at once. This would make it easier for translators to dismiss false positives of the same type instead of having to go through them one by one. **What problems is Smartling solving and how is that benefiting you?** Smartling simplifies translation process, helping linguists deliver localized content to a global audience faster. ### 11. All-in-one solution with great support **Rating:** 5.0/5.0 stars **Reviewed by:** Haena K. | Freelance Translator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Smartling?** It’s easy to use and very intuitive. I can check TB and TM in real time, which makes my work faster and smoother. I also like being able to flag and track issues, as it helps me communicate with PMs and clients quickly and get feedback. The Smartling PMs are always friendly and responsive, and the automated invoice system is very convenient. **What do you dislike about Smartling?** It’s difficult to manage large projects because the platform slows down. Also, more detailed sorting and filtering options would make handling big projects easier. **What problems is Smartling solving and how is that benefiting you?** It’s very convenient to handle everything in one platform—translation tasks, issue flagging, and invoices. Even if a problem comes up, the PMs respond quickly, so I rarely experience any major inconvenience. ### 12. Translations done accurately, quickly, and hassle-free **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Smartling?** I love logging on and knowing exactly what I have to translate, who the client is, when it's due, and the scope and instructions... all easily available in an intuitive platform. The technology and workflow are great too. Strings, glossaries, and translation memories are clear, which makes work very enjoyable. Hitting the Submit key is very satisfying too, when everything is done and ready to go. **What do you dislike about Smartling?** I think there is always room for improvement when you're dealing with translation platforms. As a translator, occasionally something pops up where I say, "Ah, this workflow could be a little different here". Luckily though, Smartling is always on top of this and constantly updating and making changes to improve the platform for us. **What problems is Smartling solving and how is that benefiting you?** Smartling is always growing and adapting. There is always new technology being implemented in the translation workflow, and that makes our work move faster and more accurately. So, new AI assisted functions are working more and more smoothly, making it easier to trust the results that come in. ### 13. Smooth workflow and responsive project managers **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Smartling?** The streamlined workflow is definitely the biggest advantage. It simplifies the entire process, from claiming new jobs to translating, reviewing, and submitting work. I also value the automatic invoicing and the fact that payments are always punctual. The translation editor is intuitive and well-organized. All the essential features a translator needs—such as the style guide, context window, and search function—are easily accessible on the screen. It is much easier to use than a complicated desktop CAT tool. Another great thing is the availability of the project managers. You can contact them easily by email, and they are always quick to respond and solve any problems fast. **What do you dislike about Smartling?** The editor is user-friendly for small jobs, but it becomes frustratingly simple when dealing with large or split projects. It lacks the advanced control and features of a true desktop CAT tool, offering limited control over TM, glossary, and QA settings. This often makes maintaining consistency across large jobs a major challenge. With the introduction of new AI review/post-editing jobs, the rates have drastically decreased. There is no easy way to see the exact total pay for a job before claiming it, making financial planning impossible. With the rise of AI, translators are now expected to review rather than translate, and the daily output requirements have increased sharply, which can negatively impact quality, as there is only so much the human brain can handle in a day. The quality of AI translations is inconsistent: While it can deliver good results for simple, low-context content, its performance drops for projects that require more customization and where consistency is key, such as larger or more technical projects. On the positive side, I have noticed that the AI output has improved over time, and with dedicated human expertise to customize and refine the models, I am confident that its quality will continue to improve rapidly. **What problems is Smartling solving and how is that benefiting you?** Smartling greatly streamlines my workflow by taking care of all the essential administrative tasks. As a translator, this enables me to concentrate on my main strength—producing high-quality translations—without being distracted by less productive activities such as finding clients, preparing complex files, or handling the invoicing process. ### 14. A centralized platform that allows to focus on what really matters. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Smartling?** I appreciate that tasks are assigned automatically and that delivery can be done directly on the platform. Invoicing is also automated. There is no time wasted on communication, so we can focus on getting the job done. We also have complete visibility of current and upcoming tasks. The tool is easy to use and intuitive. The help center is comprehensive, and the support team is responsive when needed. **What do you dislike about Smartling?** Quality checks are not optimized and sometimes lead to numerous false positives (for example, adding non-breaking spaces is flagged as an error, even though they are essential for a high-quality translation), which makes this step long and tedious and makes it difficult to identify true positives. The fact that everything is automated takes away the human touch: tasks can be removed from our queue without notice, which is disrespectful of our time and our work. **What problems is Smartling solving and how is that benefiting you?** Translation Management ### 15. Powerful translation tool **Rating:** 4.0/5.0 stars **Reviewed by:** Petra D. | Traductrice gérante, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2022 **What do you like best about Smartling?** I use Smartling daily as a full-time professional translator. The platform is intuitive yet powerful, with a robust translation memory and fully customizable glossary. The team behind Smartling is responsive, supportive, and always easy to work with. Projects offered through the platform are varied and engaging, which keeps the work interesting. I also appreciate the flexibility to decline assignments whenever my schedule is full. **What do you dislike about Smartling?** The machine translations provided are often of low quality and require a complete rewrite. In many cases, editing them takes just as much time as translating from scratch. **What problems is Smartling solving and how is that benefiting you?** Flexible working hours, very little billing or bookkeeping required, and payments are always made on time. ### 16. A Reliable and User-Friendly Platform for Freelance Translators **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Smartling?** I use Smartling almost daily, and it helps me manage multiple clients seamlessly. The platform is intuitive and easy to use, with a clear interface and robust features. Even though it is used by multiple clients and agencies, managing projects is straightforward and never confusing. From a service perspective, the jobs I receive through Smartling are flexible enough to fit my schedule, and the payment structure is transparent and easy to track — which is especially valuable as a freelance translator. Project managers are approachable, and their responses are always prompt and helpful. **What do you dislike about Smartling?** I sometimes wish there were clearer ways to see which TM entries were actually used in final deliveries. It would also be helpful to access the final version after reviewer edits, as this would support quality improvement and better alignment with client expectations. **What problems is Smartling solving and how is that benefiting you?** I use Smartling to manage translation projects from different clients in one place, and it’s easy to keep things organized. The platform helps me follow workflows smoothly and stay on schedule. I also like that the payment system is clear, so I can check my work and earnings easily. As a freelancer, that’s very helpful. ### 17. Streamlined Workflows and Excellent Support for Linguists **Rating:** 5.0/5.0 stars **Reviewed by:** Hokyun Y. | Linguist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Smartling?** As a freelance linguist working with Smartling, I have found the platform to be exceptionally well designed for both translation and collaboration. One of the biggest advantages is that Smartling provides its own web-based CAT tool, so there is no need for separate software. The interface is intuitive, user-friendly, and makes it easy to stay focused on the actual work rather than technical overhead. The invoicing process is streamlined and fully automated, which significantly reduces administrative burden and allows me to spend more time on translation itself. Communication with project managers has always been smooth, timely, and highly professional. I also appreciate the clarity of instructions, the consistent workflows, and the overall respect Smartling shows toward its linguist community. In addition, the platform offers useful features such as translation memory and glossary integration, which help maintain consistency and improve efficiency across projects. The job assignment and delivery process is straightforward, and I always feel supported in my work. Overall, Smartling stands out as one of the most professional and linguist-friendly platforms I’ve worked with. It not only simplifies the translation process but also fosters a collaborative environment where linguists can do their best work. **What do you dislike about Smartling?** No major complaints — the system works smoothly and the support team is responsive whenever needed. **What problems is Smartling solving and how is that benefiting you?** Smartling eliminates the hassle of using separate CAT tools by providing a built-in, intuitive web-based platform. This not only saves time but also makes the translation process much smoother. The automated invoicing system reduces the administrative workload, which is often a challenge for freelancers, and allows me to focus more on actual translation work. In addition, Smartling centralizes communication with project managers, ensuring that instructions are clear and collaboration is efficient. Overall, it solves the common issues of scattered tools, manual admin tasks, and inconsistent workflows, ultimately making my work faster, easier, and more professional. ### 18. A Reliable and User-Friendly Translation Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Smartling?** I have been using Smartling for the past three years, and it has consistently proven to be a reliable and user-friendly platform. Everything is easy to access, and the interface makes navigation smooth and intuitive. One of the features I appreciate the most is the seamless integration of machine translation, which saves a lot of time while still allowing for high-quality output. The platform also provides a very clear overview of completed work and invoices, which makes project tracking and reporting straightforward. Overall, Smartling has made my daily work much more efficient, and I truly value how well it balances simplicity with powerful functionality. **What do you dislike about Smartling?** There’s nothing I particularly dislike about Smartling at the moment. **What problems is Smartling solving and how is that benefiting you?** Smartling makes my translation process faster and more efficient, while still helping me ensure the highest quality. It also allows me to easily check and maintain the quality of translations across the whole team, which improves consistency and overall results. ### 19. Smartling leads the AI translation revolution in quality, technical expertise and dedicated support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Smartling?** Using the platform for many years, Smartling has made the usefulness and necessity of AI-powered translation apparent through intuitive systems and advanced support for almost any file type. I'd certainly recommend it to any potential client that wants to leverage powerful support for their localization needs. **What do you dislike about Smartling?** Some file types are not often parsed comprehensibly and awkward line breaks can lead to truncated strings that are very hard to parse, especially when dealing with APAC languages etc. Investing time in cleaning up source files and making sure all context is communicated beforehand goes a long way in ensuring a quality final output. Glossaries and other linguistic assets are also a must in this regard. **What problems is Smartling solving and how is that benefiting you?** As a localization manager Smartling is an amazing tool for managing localization across many countries and locales, and as a Japanese to English translator, the opportunity to engage with the product directly on JP-EN jobs has shown the high-quality final output it creates on many occasions – certainly look forward to more! ### 20. A user-friendly platform for linguists working on MTPE and LQA **Rating:** 4.0/5.0 stars **Reviewed by:** Laura H. | Translator, Transcreator and Editor - Brazilian Portuguese and U.S. English, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2025 **What do you like best about Smartling?** Smartling offers an intuitive translation interface that is quick to learn and easy to navigate. The keyboard shortcuts and clean design make efficient for MTPE and review/LQA tasks. Overall, Smartling provides a smooth workflow that helps projects move forward with efficiency. **What do you dislike about Smartling?** While the platform works well overall, it could benefit from a few minor enhancements. For example, adding more advanced filter options would make it easier to locate exactly the segments needed, and improving the accuracy of the “repetitions” filter would save time when batch-editing or reviewing repeated content. **What problems is Smartling solving and how is that benefiting you?** Smartling saves me time by streamlining MTPE and QA in one platform, making my workflow faster, simpler, and more accurate. ### 21. I couldn’t be happier with Smartling **Rating:** 5.0/5.0 stars **Reviewed by:** Manal M. | مترجمة فورية للمؤتمرات ومترجمة مستقلة, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Smartling?** I couldn’t be happier with the team and the software. The project managers always answer my questions swiftly. They’re patient and will make sure everything is solved and understood. I’m very happy with their CAT tool. Very intuitive, it doesn’t crash nor lag. I always get work done with no complications. They have a notification system that is very helpful to be aware of new assignments even when not logged in. As I spend more time in this collaboration I am hoping to get more and more work with them because I haven’t come across with such a good team. **What do you dislike about Smartling?** Honestly, not a single problem so far. I’m very happy. **What problems is Smartling solving and how is that benefiting you?** Some of the latest notifications have gone to my spam folder or disappeared. However, I have communicated this to the team and are working on it. ### 22. One of the most innovative CAT Tools out there **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Smartling?** As a translator, I find Smartling quite intuitive! The ease of navigating TMs as well as seeing the attached context for most of the strings makes my job easier. **What do you dislike about Smartling?** I just wish it was a lot easier to access the submitted work in case I need to modify the translations, because there are times when I start working on a new job to only realize that there are something related in the past jobs that would need to be changed. Clients often demand consistency, but it's hard if the translations that should be updated were done years ago, because languages evolve over time. **What problems is Smartling solving and how is that benefiting you?** Honestly, as a translator, the only noticeable upgrade within the past couple years was the context tab inside the CAT Tool. ### 23. A truly incredible platform **Rating:** 5.0/5.0 stars **Reviewed by:** Maria Jose T. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2025 **What do you like best about Smartling?** This platform is really intuitive and easy to use, with multiple features that make work much easier. Another important factor to consider is customer support, which is truly top-notch. On the other hand, I use it frequently and continually discover improvements; it is very innovative. **What do you dislike about Smartling?** The platform could probably be improved further, but I think it's so complete with all the features it already has that I can't think of how. I really like it. **What problems is Smartling solving and how is that benefiting you?** Smartling delivers consistent, high-quality results thanks to TM, visual context, style guides, and direct communication between clients and linguists via the platform. It's not easy to combine so many high-quality tools. ### 24. I really love working with Smartling **Rating:** 5.0/5.0 stars **Reviewed by:** Natasja E. | Journalist and translator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2025 **What do you like best about Smartling?** Smartling is a really intuitive CAT tool and very easy to work with. The company and its employees are extremely helpful and friendly. **What do you dislike about Smartling?** Sometimes, one can accidentally miss a segment, if you are unaware that the segments are joined and you approve. It can easily be fixed during review, though. **What problems is Smartling solving and how is that benefiting you?** It makes translation really easy and flawless as there are some exellent QA functions built in the system. ### 25. A user-friendly platform with nice people behind it **Rating:** 4.5/5.0 stars **Reviewed by:** Marie-Hélène P. | Translator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Smartling?** The ease of use, the intuitive interface, the interactivity with clients for clarifications, IA (helpful for faster job deliveries), and the support responsiveness **What do you dislike about Smartling?** IA help (also a downside when it is a brake on creativity), the system tends to be slower with large volume jobs **What problems is Smartling solving and how is that benefiting you?** I can't see any particular problem ### 26. An intuitive and comprehensive solution **Rating:** 5.0/5.0 stars **Reviewed by:** Melody B. | English, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about Smartling?** Smartling is a powerful and efficient tool for daily translation. Its intuitive platform, along with features like grammar and spell checking, allows linguists to focus on content quality, as well as the correct application of specific terminology and glossaries. The platform offers a professional and reliable environment with an easy-to-use interface. The "Open issue" feature streamlines communication, allowing linguists to get direct answers and save time. Also, the automatic invoicing system is highly appreciated, eliminating the administrative burden of manual invoicing. For website translations, Smartling's ability to display content in context is a standout feature. This visual feedback allows translators to make informed decisions regarding syntax and punctuation, ensuring the translated content integrates seamlessly with the website's layout. **What do you dislike about Smartling?** Issues with tag placement, though manageable, can disrupt workflow. Also, a comprehensive task summary, displaying word counts and deadlines without requiring scrolling or window switching, would also enhance efficiency. **What problems is Smartling solving and how is that benefiting you?** Email notifications often lag behind the availability of jobs on the platform, resulting in missed opportunities. This delay can be frustrating for linguists seeking to secure available projects. Despite this issue, Smartling provides a consistent stream of work opportunities across diverse and engaging fields, making it a valuable platform for freelance translators. ### 27. Great user experience **Rating:** 4.0/5.0 stars **Reviewed by:** Juliana D. | Freelance linguist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Smartling?** Fast and easy workflows, intuitive tool, great assignment process. They're always adding new features to enhance productivity. **What do you dislike about Smartling?** There's a slight delay in email notifications, since jobs fist become available in the tool and the email notifications are received a few minutes later. **What problems is Smartling solving and how is that benefiting you?** Faster email notification delivery ### 28. A very user-friendly and efficient platform for translators and reviewers **Rating:** 5.0/5.0 stars **Reviewed by:** Zhen Q. | Freelance Reviewer/Linguist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Smartling?** Smartling is extremely user-friendly. Whether I am working on translation or review tasks, the platform makes the entire process smooth and intuitive. I especially like how easy it is to track both current assignments and upcoming projects, which helps me stay organized and efficient. **What do you dislike about Smartling?** So far, I haven’t found any major downsides. The overall the experience has been very positive. **What problems is Smartling solving and how is that benefiting you?** As an English-to-Simplified Chinese linguist, I have found that Smartling has greatly improved both my workflow and efficiency. ### 29. Smart translation platform that boosts performance **Rating:** 5.0/5.0 stars **Reviewed by:** Katharina H. | German Language Expert/Professional translator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Smartling?** Smartling is one of the most efficient and easy-to-handle translations platform I know, the design is very clear and the translation interface nice and easy to navigate. **What do you dislike about Smartling?** I do not see any disadvantages of the platform. **What problems is Smartling solving and how is that benefiting you?** Smartlig helps to delete complexity of the translation process and helps managing big volume projects with easy. ### 30. Professional and Easy Translation Software **Rating:** 5.0/5.0 stars **Reviewed by:** Toralf M. | Translator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2025 **What do you like best about Smartling?** I have used Smartling for translation work for a number of years now, and it's definitely my favorite translation tool. The reasons for this are many: First and foremost, it is easy to use. There are several convenient tabs at the top, e.g. Context, Quality Checks, Search in TM, and Glossary. These are used often and very relevant to a smooth and efficient workflow. Secondly, the translation window has a simple and practical layout. Source text on the left, target on the right. Navigating from segment to segment is easy, either by confirming segments and moving on to the next, or simply clicking into whatever segment you want to work in. And last, but not least, as you work through your text, you can use a number of common insertables, like common and special characters, and tags to mention a few. This makes the translation process fast and convenient. I would also like to mention that if you have any issues you would like help with during the project, there is an easy-to-use Open New Issue function on the right hand side. Simply enter the question or comment you have, and the issue will be reported to the person in charge of this specific job. **What do you dislike about Smartling?** The Quality Checks process after you have completed the translation, can be tedious, especially if it's a big job. There is usually a long list of false positives that you have to x out, which can take time. However, you can make adjustment in your settings to alleviate this issue. **What problems is Smartling solving and how is that benefiting you?** Makes my translation process fast and easy. ### 31. My experience with Smartling has been truly positive **Rating:** 5.0/5.0 stars **Reviewed by:** Gil Q. | Translator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2025 **What do you like best about Smartling?** What I like best about Smartling is its seamless workflow and intuitive platform, which make collaboration smoother and allow me to focus more on delivering high-quality translations. **What do you dislike about Smartling?** I haven’t really found anything to dislike about Smartling—it’s been a smooth and positive experience overall. **What problems is Smartling solving and how is that benefiting you?** Smartling streamlines the translation process by centralizing projects, automating tasks, and reducing manual effort, which saves me time and allows me to focus on producing accurate, high-quality translations more efficiently. ### 32. User-friendly platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Smartling?** Smartling has been improving and evolving toward user-friendliness over the past decade, during which I've been a translator and editor using it to provide services to various client accounts. Style guides are integrated into the UI. TM searches can be easily performed. **What do you dislike about Smartling?** The amount of work received from the platform has recently gone down. **What problems is Smartling solving and how is that benefiting you?** Smartling helps connect translators and editors to clients who need translation and localization services. ### 33. AI-assisted powerful tool that is easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Smartling?** The user interface is simple and intuitive. I especially like the automated feature that streamlines the workflow among translators, reviewers, and proofreaders. As a supplier, I receive a continuous flow of work and punctual payment. Their vendor managers are supportive. **What do you dislike about Smartling?** I wish there were more flexible payment options. **What problems is Smartling solving and how is that benefiting you?** Smartling is a powerful tool and streamlines localisation processes in innovative ways. That helps suppliers like me leverage AI features, and the streamlined workflow saves a great amount of time. ### 34. One of the best tools available on the market **Rating:** 4.5/5.0 stars **Reviewed by:** alessandra s. | Language expert, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Smartling?** The platform is always up to date with the newest features available on the market. It has an intuitive interface with lots of integrated functions. The communication with the other team members is simple and effective. **What do you dislike about Smartling?** The integrated AI suggestions are still far from a human quality translation. **What problems is Smartling solving and how is that benefiting you?** With Smartling the process of translation is streamlined and accelerated. ### 35. Intuitive tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Freelance translator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Smartling?** It's very easy to use, just log in, pick a job and go. Doesn't require installation, and it's very intuitive. I love that it implements 100% matches along the way. **What do you dislike about Smartling?** - The colors of the different workflows are too similar. Why choose an orange for editing and then a lighter orange for AI? - The feature where I can combine multiple jobs into one is gone. I used this feature a lot, as I have a lot of really small editing jobs from the same endclient, and the same project - Huge problem: It tends to choose AI translation over high matches/100% matches which is very counterproductive **What problems is Smartling solving and how is that benefiting you?** I work as a freelance translator, so I don't know if Smartling is solving any problems, but it helps me work :) ### 36. 4Localize's review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Smartling?** I like that it is always up-to-date, organized, easy to use & Smart **What do you dislike about Smartling?** I dislike when having shared jobs with others & I have to race to accept the job first. **What problems is Smartling solving and how is that benefiting you?** Manual and slow translation processes Inconsistent brand voice across languages Lack of context for translators Difficulty scaling to multiple markets Errors in machine translation Delays in updating translated content ### 37. I use Smartling every day for my translation and editing work **Rating:** 4.5/5.0 stars **Reviewed by:** Antonella G. | Freelance Translator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Smartling?** Smartling is a powerful tool which I use daily. It allows me to translate content quickly and precisely without missing a single word, keeping consistency throughout the text and checking grammar and spelling. Thanks to Smartling, I can concentrate on the quality of the content, e.g. the requested tone of voice, the style and fluency in the target language and the matching with specific terminology of the subject and glossary eventually provided. Finally, the "Open issue" feature allows me to ask questions and receive the answers directly, saving time and effort. **What do you dislike about Smartling?** Sometimes the tags are not correctly positioned, but this is an issue I can easily overcome. **What problems is Smartling solving and how is that benefiting you?** It helps to keep consistency throughout the content, avoid spelling errors and ensure the whole source text is translated. ### 38. Ease of use for higher productivity. **Rating:** 4.0/5.0 stars **Reviewed by:** Hidenobu M. | Translator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2025 **What do you like best about Smartling?** Ai translations, glossary and other assisting features are easy to use and intuitive. **What do you dislike about Smartling?** It would be nice if I can set the default order of the tasks. Every time I refresh the page, the order returns to (supposedly) client-based order. I prefer deadline-based order (ascending). Also, it would be nice if I can see a summary of all the current tasks, where I can check how many words are due by when without scrolling or switching the windows. **What problems is Smartling solving and how is that benefiting you?** The interface is easy to use and present very little (or no) complication. Thanks to that, I can smoothly translate and move from one project to another. The automatic invoicing is also very helpful. It reduces hustle of manual tasks of invoicing. ### 39. Smartling: intuitive, efficient, and truly translator-friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Karina K. | Freelance translator, localizer, editor, transcreator, and LQA specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2025 **What do you like best about Smartling?** As a translator, I find Smartling genuinely intuitive to work in. The CAT Tool is clean and easy to navigate, and the visual context is especially valuable: seeing each string in its real placement helps me avoid context-related mistranslations and inconsistencies, and catch punctuation or spacing issues, unnecessary repetitions, and any formatting tags (bold, underline, etc.) that need attention before delivery. Collaboration is smooth thanks to the Issues feature, which lets me raise questions right inside the job and keep a clear, searchable thread with project managers or the client. Having the glossary and translation memory at hand keeps terminology consistent and saves time, and the built-in quality checks flag problems early so I can ship polished work faster. Overall, Smartling brings together ease of use, context, and collaboration in a way that supports quality and efficiency. **What do you dislike about Smartling?** Honestly, there's nothing I dislike—it works exactly how I need it to. **What problems is Smartling solving and how is that benefiting you?** Smartling centralizes my workflow so I don't have to juggle files, emails, and scattered tools, which speeds things up and keeps projects consistent. The Visual Context and the Issues feature give me the right context and a clear place to ask questions inside the job, reducing back-and-forth and errors. The built-in glossary and translation memory keep terminology aligned and cut repetitive work. And importantly, clients can upload reference files as job attachments, so I can consult specs, screenshots, or style guides right in the CAT Tool—another big quality and efficiency boost. ### 40. Good experience overall. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Smartling?** I like the interface, as it is very user-friendly. **What do you dislike about Smartling?** The automatic translation quality, which most times does not comply with the client style preferences. **What problems is Smartling solving and how is that benefiting you?** I am a translator, so it does not solve any problems. I just work for Smartling using the platform. ### 41. Not flexible enough for translators or reviewers, no control at all over TM and glossaries. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Smartling?** The interface is intuitive. The automatic completion of glossary terms is handy too. **What do you dislike about Smartling?** Lack of flexibility, the translator can not use their glossaries to improve work. **What problems is Smartling solving and how is that benefiting you?** It is not a choice of mine to use it and I don't feel it benefits me particularly as a freelancer. ### 42. Experience with using Smartling as a translator **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Smartling?** Smartling is very user friendly and intuitive. As a translation resource, I can simply log on to see the jobs I was assigned. The CAT tool is very easy to use and straightfoward. It has all the useful features we need to deliver accurate translations (context view, glossary, Translation memories, issues). The UI is simple but effective. I use Smartling every day and I rarely encounter issues. **What do you dislike about Smartling?** I've difficulty understanding on which workflow I'm working. I think the colors and names used on the dashboard view are not enough to indicate clearly which workflow is used for each job. For example, what is the difference between AI Review and Linguist Review? Why does Foundation appears as Translation? It would be nice if we could know more clearly which rate will be applied to a job before starting working on it. We don't have a direct contact with project managers and usually have to wait several hours before receiving an answer to our emails, which is a problem when there is an urgent deadline. Also, it would be nice to have a feature directly on the dashboard to request a deadline extension. **What problems is Smartling solving and how is that benefiting you?** Smartling allows me to complete my work easily on a user friendly plateform. I can easily view the tasks I've to complete and decline some if I don't have enough availability. I appreciate the fact that I don't have to spend time exchanging many emails with a project manager to see if I can handle a task. It shows up directly on my dashboard and I can decide if I want to keep it or decline it. ### 43. A Freelance Translator Review of Smartling **Rating:** 5.0/5.0 stars **Reviewed by:** Cecilia S. | Books translated, proofread and published, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2025 **What do you like best about Smartling?** As a translator, I use Smartling daily and it's my main source of work at the moment. Smartling's browser-based CAT tool has made my work much faster and organized allowing me to deliver high quality results and to process higher volumes of work. Navigation between strings, translation memory search, glossary usage, and quality checks have become quite intuite for me. As reagrds ease of implementation and integration from a translator's standpoint, I only have to wait for a project manager to include me in a client workteam and to start working as soon as open jobs are posted after glossaries, translation memories, and workflow processes are set up. I have technical support if an issue arises, though I often have to rely on project managers for answers. **What do you dislike about Smartling?** The only dissadvantage I find in its cloud-based system is that there’s no offline mode to work in case of connectivity issues. Also, some traditional CAT tool features like advanced filtering and batch editing are less developed. **What problems is Smartling solving and how is that benefiting you?** Smartling's optimized workflows and automated processes help me complete translations faster and more efficiently. Using TM and glossaries, I can ensure consistency across projects, speed up translation, and reduce redundant and repetitive work. Built-in QA checks, style guides, in-context previews and validation tools help me to catch errors early, improving translation accuracy. My experience is that PMs and translators can to work together and track work progress in real-time, streamlining communication and feedback, which highly contributes to meeting deadlines. ### 44. OK but I can't help feeling there's too much focus on AI and profit rather than quality translation **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2025 **What do you like best about Smartling?** Fair, quick pay and the software is mostly intuitive **What do you dislike about Smartling?** They seem very keen to squeeze translators to do quick post-editing of AI, which cannot possibly lead to a good end-product. **What problems is Smartling solving and how is that benefiting you?** Question not relevant to me as a translator - Smartling helps me pay my bills ### 45. Very easy and light to use **Rating:** 5.0/5.0 stars **Reviewed by:** Ade I. | Linguist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2025 **What do you like best about Smartling?** It is intuitively easy to use. Everyone who has used CAT tool before would be able to work on this platform in a minute. I love how Smartling is integrated with AI and Machine translation tools that you can many option to work with. Also, this is an online platform so you basically would only need internet connection and browser to access it. I use the platform almost every day. **What do you dislike about Smartling?** Probably the only downside I see is that the UI sometimes feel old and cluttered. But you can also customize it if you want. **What problems is Smartling solving and how is that benefiting you?** Smartling helps me with providing the easy to use CAT tool for my daily work ### 46. My everyday tool for completing localisation projects **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Smartling?** Intuitive access to and leverage of the translation memories and glossaries of multiple clients; the ability to ensure consistency with ease; the ability to flag issues, ask questions and see what fellow linguists have queries about. **What do you dislike about Smartling?** It's only a minor issue, but the translator invoicing page very occasionally doesn't work and has to be reset by Smartling staff, but they do this quickly and efficiently. **What problems is Smartling solving and how is that benefiting you?** I work on localisation and translation projects within Smartling, so this question isn't really relevant to me. ### 47. Experience as a French translator **Rating:** 4.0/5.0 stars **Reviewed by:** Angélique L. | English to French translator/subtitler, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Smartling?** The dashboard, which is very intuitive, and the translation tools inside the project when translating something (Translation Memory, changes for the highest fuzziness, quality checks, and glossary). Everything can be viewed on the same page. **What do you dislike about Smartling?** Context should be mandatory and the translation should be seen in real time. Also, it would be great if the platform could work the same way even if the project is over 20 pages. Right now, if there are more than 20 pages, 100% and high fuzziest do not populate automatically. **What problems is Smartling solving and how is that benefiting you?** Everything we need is on one page, and there is no need to add them manually; everything is done automatically and linked to the project. ### 48. Very intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Smartling?** CAT Tool is very easy to understand and its use is very intuitive. **What do you dislike about Smartling?** In certain situations, the SLAs would benefit from clearer definitions. **What problems is Smartling solving and how is that benefiting you?** Translation tools help me deliver a better job. ### 49. As a translator, I find Smartling is very helpful. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Smartling?** Smartling's interface is very intutive and user-friendly. **What do you dislike about Smartling?** Sometimes, Smartling works slowly and does not reponse as expected. **What problems is Smartling solving and how is that benefiting you?** Smartling's interface is very intutive. I can see what I need when translating. ### 50. Good platform that facilitates linguistic work overall. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Smartling?** I have used Smartling as one of its linguists almost for a decade every day, and find it useful in terms of facilitating linguistic workflow. The point which I like most is that the platform eliminates the need for e-mail communication when accepting or declining work. The platform itself is intuitive and doesn’t require much training. **What do you dislike about Smartling?** Quality of AI base translation varies by language pairs. Improper settings by the clients or glossary terms often affect linguistic works negatively, so there should be functions which allows linguists flagging of these to inform clients in the platform. There should be notification settings to opt-out unneeded general notification (Today’s jobs, etc.). **What problems is Smartling solving and how is that benefiting you?** ​In addition to providing me with the tool for executing and delivering linguistic works, Smartling helps me to solve problems related to peripheral tasks including communicating with clients and invoicing. ## Smartling Discussions - [Can the software/service be validated?](https://www.g2.com/discussions/24358-can-the-software-service-be-validated) - 1 comment, 1 upvote - [Who are your translators?](https://www.g2.com/discussions/language-services-faq-bf8ca85a-c073-4601-b7a5-098db525996d) - 1 comment, 1 upvote - [What languages do you translate into?](https://www.g2.com/discussions/language-services-faq-b3a4fb2c-04f2-4f58-9a3b-0139d5002dec) - 1 comment, 1 upvote - [Do you offer any service level guarantees?](https://www.g2.com/discussions/language-services-faq-a3853011-6306-4e47-b27d-78991370fa18) - 1 comment, 1 upvote - [What is the difference between you and an LSP?](https://www.g2.com/discussions/language-services-faq-9eb4fdbb-d3c0-461d-bdb3-5a1c044a720a) - 1 comment, 1 upvote - [View Smartling pricing details and edition comparison](https://www.g2.com/products/smartling/reviews?filters%5Bsentiment_snippet%5D=1851285&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+19%3A00%3A49+-0500&secure%5Bsession_id%5D=cef56abc-a682-44b7-9b73-bb94dbc15e60&secure%5Btoken%5D=a9821a70d99ee4fbdaed7b122bd2e70f13bcbc0cc4081149d2cc6cc8f4877e99&format=llm_user) ## Smartling Integrations - [Acquia Customer Data Platform](https://www.g2.com/products/acquia-customer-data-platform/reviews) - [Adobe Creative Cloud](https://www.g2.com/products/adobe-creative-cloud/reviews) - [Adobe Experience Manager](https://www.g2.com/products/adobe-experience-manager/reviews) - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - 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[ServiceNow Customer Service Management](https://www.g2.com/products/servicenow-customer-service-management/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Sitecore Content Hub](https://www.g2.com/products/sitecore-content-hub/reviews) - [Sitecore Digital Experience Platform](https://www.g2.com/products/sitecore-digital-experience-platform/reviews) - [Sketch](https://www.g2.com/products/sketch/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [Storyblok](https://www.g2.com/products/storyblok/reviews) - [Strapi](https://www.g2.com/products/strapi/reviews) - [Temporal Cloud](https://www.g2.com/products/temporal-cloud/reviews) - [Uniform](https://www.g2.com/products/uniform/reviews) - [Webflow](https://www.g2.com/products/webflow/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [WordPress Managed Hosting](https://www.g2.com/products/wordpress-managed-hosting/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [WPML](https://www.g2.com/products/wpml/reviews) - [Yext](https://www.g2.com/products/yext/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## Smartling Features **Additional Functionality** - Task Management - Automated Text Generation - Style Check - Alerts/Notifications - Tagging - Revision History - Translation Analytics - Text Review - Data Security - App Store Localization - Progress Tracking - Customizable User Interface - Document Management - Feedback Management - Annotations - Content Management - API - AI Copilot - Translator Database - Translation Management - For No-Code Development - Multiple Programming Languages Supported - Rich Text Editor - Terminology Management - Online Payments - Quality Assurance - Prompt Engineering - Third-Party Integrations - Localization Automation - Customization - AI/Machine Learning - Workflow Management - Translation Memory - Price and Cost Calculations - Content Delivery - Preview Functionality - Full Text Search - Phrase Analytics - Collaboration Tools - Change Management - User Management - Reporting/Analytics - String Translation Management **Translation Support** - Automated Translation - Workflows - Glossary - Image Translation - Traffic Analysis - Machine Translation **Client Tools** - Billing and Invoicing - Client Portal - Client Management - Resource Management - Terminology Management - Document Management - Deadline Management - Workflow Management - File Management - Communication Management - Assignment Management - Content Management - Invoice Management - User Management - Memory Management - Project Management - Order Management **Visitor Customization ** - Widgets - Language-Based Domains - Preferred Language Detection - Personalized Content - Multi-Language **Translation Tools** - Computer-Assisted Translation - Glossary - Access Controls/Permissions - Task Delegation - Comments and/or Mentions - Quality Assurance **Generative AI** - AI Text Generation - Generative AI - Text Editing **Generative AI** - AI Text Summarization - AI Text-to-Speech - Generative AI **Agentic AI - Translation Management** - Multi-step Planning - Decision Making **Additional Functionality** - Activity Tracking - AI Copilot - Spell Check - For Websites - Translator Database - Commenting/Notes - Project Tracking - Website Integration - Quotes/Estimates - Third-Party Integrations - For Software - Projections - Search/Filter - Quality Control - Tagging - Collaboration Tools - Project Workflow - Built-In Database - Multi-Language - Reporting & Statistics - Localization Automation - Customizable Branding - Language Detection - Historical Reporting - Translation Analytics - Status Tracking - Version Control - Reporting/Analytics - Activity Dashboard - API ## Top Smartling Alternatives - [Phrase](https://www.g2.com/products/phrase-phrase/reviews) - 4.5/5.0 (1,295 reviews) - [Lokalise](https://www.g2.com/products/lokalise/reviews) - 4.7/5.0 (756 reviews) - [Transifex](https://www.g2.com/products/transifex/reviews) - 4.3/5.0 (722 reviews)