---
title: SmartFusion Reviews
meta_title: 'SmartFusion Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how SmartFusion works for a business like yours.
date_modified: '2026-04-02'
parent_category:
  name: Public Sector
  url: https://www.g2.com/categories/public-sector
---


# SmartFusion Reviews
**Vendor:** Harris Local Government  
**Category:** [Public Financial Management (PFM) Systems](https://www.g2.com/categories/public-financial-management-pfm-system)
## About SmartFusion
With Harris SmartFusion software you receive an easy-to-use, proven product that follows industry standards. This fully integrated software suite increases your organizations productivity and allows you to be more accessible to your most valuable resources, your employees, and citizens.






- [View SmartFusion pricing details and edition comparison](https://www.g2.com/products/smartfusion/reviews?open_modal_url=%2Fproducts%2Fsmartfusion%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fsmartfusion%252Freviews%26source%3Dsticky_header_pin&section=pricing&secure%5Bexpires_at%5D=2026-08-07+22%3A46%3A53+-0500&secure%5Bsession_id%5D=74b39dda-4f2c-435a-b2a5-ada5d861a5bf&secure%5Btoken%5D=601abbbbffff908bb98753814854edb101ef05ec5a48cfb10d140e039e63bc8b&format=llm_user)

## SmartFusion Features
**Operations**
- ERP Functionality - Utilities' CIS
- Customer Information Tracking - Utilities' CIS
- Payment Customization - Utilities' CIS
- Industry Adaptation - Utilities' CIS
- Employee Training - Utilities' CIS
- Progress Tracking
- Cost Tracking
- Asset Tracking
- Electronic Payments

**Billing & Collections**
- Payment Portal
- Electronic Billing
- Agent Alerts
- Rate Calculation
- Assessment

**Accounting **
- General Ledger
- Audit Trail
- Journal Entries
- Payment Processing
- Reconciliations
- Payroll

**Customer Management**
- Customer Service - Utilities' CIS
- Social Media Integration - Utilities' CIS
- CRM Functionality - Utilities' CIS
- Third-Party Integrations

**General Ledger**
- Audit Trail
- Disbursement
- Delinquency
- Financial Reports

**Budgeting**
- Budgets and Forecasts
- Version Control
- Data Import
- Formulas
- Budget Hierarchies
- Data Visualization

**Additional Functionality**
- Rate Management
- Auditing
- Workforce Management
- For Natural Gas
- Customer Database
- Dispatch Management
- Fixed Asset Management
- Communication Management
- Preventive Maintenance
- Penalty/Cut-Off Processing
- Configurable Workflow
- Workflow Management
- Alerts/Escalation
- Equipment Maintenance
- For Trash
- Maintenance Management
- Monitoring
- Billing & Invoicing
- Support Ticket Management
- Customizable Reports
- Generative AI
- AI Copilot
- Demand Forecasting
- Asset Lifecycle Management
- Inventory Management
- Data Capture and Transfer
- For Water
- Self Service Portal
- Incident Management
- Data Visualization
- Benchmarking
- Expense Management
- For Electricity
- Mobile Access
- Maintenance Scheduling
- Historical Reporting
- Scenario Planning
- Compliance Management
- Metered Billing
- Database Support
- Reporting & Statistics
- Billing Rate Management
- Work Order Management
- Routing
- Real-Time Reporting
- Activity Dashboard

**Operations**
- Records Management
- Information Center
- Dashboards

**Reporting & Analytics**
- Financial Reports
- Dashboards
- Historical Data

**Interoperability**
- Appraisal
- Accounting

**Platform**
- Workflow Capability
- User, Role, and Access Management
- Data Import and Export
- Connectivity and Integration

## Top SmartFusion Alternatives
  - [Tyler ERP Pro](https://www.g2.com/products/tyler-erp-pro/reviews) - 4.1/5.0 (38 reviews)
  - [Tyler Enterprise Assessment & Tax](https://www.g2.com/products/tyler-enterprise-assessment-tax/reviews) - 4.1/5.0 (23 reviews)
  - [Salesforce Government Cloud](https://www.g2.com/products/salesforce-government-cloud/reviews) - 4.3/5.0 (18 reviews)