# Smartfluence Reviews
**Vendor:** Smartfluence  
**Category:** [Influencer Marketing Platforms](https://www.g2.com/categories/influencer-marketing-platforms)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 15
## About Smartfluence
Smartfluence is the leading influencer marketing discovery and management platform that algorithmically connects brands and advertisers with social media influencers using machine learning and artificial intelligence. Trusted by hundreds of brands, Smartfluence scales influencer marketing programs and provides access to in-depth audience insights on any social media influencer.




## Smartfluence Reviews
  ### 1. Best analytics and fantastic customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nuzzie W. | Co-founder/COO of Nuzzie, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 19, 2022

**What do you like best about Smartfluence?**

The filtering tools are great for finding the influencers and creators we want to partner with. I also think their influencer statistics are amazing. The PR firm I work with was dipping its toes in influencer marketing, and they were using IZEA. They picked four high-quality influencers that cost an arm and a leg, but the potential impression count was impressive. However, after double-checking all of the so-called influencers on the Smartfluence platform, I learned that almost a lot of them had questionable/manipulated follower counts and engagement rates. IZEA didn't even reveal that to our PR team at all. That is one example of Smartfluence saving me a boatload of money on fake influencers :)

I also think the responsiveness to any questions or concerns I bump into is impressive.

**What do you dislike about Smartfluence?**

Some automation and monitoring functionality would be helpful for me. The company just got funded in 2022, so they are ramping up. I think they could use more developers to speed up the product roadmap.

**What problems is Smartfluence solving and how is that benefiting you?**

1st and foremost, they help me filter the content creator landscape for influencers that I think will help us achieve our marketing and sales goals. They provide objective data-based decision-making tools and analytics. And once a partner is identified, Smartfluence assists in collaboration's messaging and operational sides.

  ### 2. Perfect for small marketing teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lorraine  A. | Associate Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 30, 2022

**What do you like best about Smartfluence?**

I enjoyed using a self-service platform tool. It allows small marketing teams like mine to not rely on an agency for most of the features this platform has.

**What do you dislike about Smartfluence?**

Outside algorithm and privacy changes can limit what we can have access to in the future.

**What problems is Smartfluence solving and how is that benefiting you?**

It solves the need of our team needing to spend time researching for influencers to market our products.

  ### 3. Great partner for agencies and brands

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zack S. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2022

**What do you like best about Smartfluence?**

Smartfluence is the best in their field at truly understanding your project needs and partnering you with influencers who can make a difference to your campaign.

**What do you dislike about Smartfluence?**

All positive experiences! They were attentive to the last detail and the platform truly works.

**What problems is Smartfluence solving and how is that benefiting you?**

They are finding the influencers and personas that already have the attention of your brand's ideal audience.

  ### 4. Amazing tool to help make decisions to find influencers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bernardo G. | Co-founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2022

**What do you like best about Smartfluence?**

It provides very relevant data to help you decide what influencers to partner with. It also helps you find people with certain characteristics you are looking for.

**What do you dislike about Smartfluence?**

I really like the tool, it gives me what I need.

**What problems is Smartfluence solving and how is that benefiting you?**

It provides relevant data for decision making in marketing.

  ### 5. Efficient platform for getting great influencer insights

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jenny H. | Shopper Marketing Strategist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 01, 2022

**What do you like best about Smartfluence?**

Great team, quick to respond to questions

**What do you dislike about Smartfluence?**

Nothing that I can think of; quality product!

**What problems is Smartfluence solving and how is that benefiting you?**

Smartfluence is helping us learn more about influencers that we are approaching for upcoming campaigns; appreciate learning about influencer authenticity, etc.

  ### 6. Great tool for research

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2022

**What do you like best about Smartfluence?**

I like how many different ways I'm able to search for candidates and the level of detail I get on each candidate I'm deciding to work with.

**What do you dislike about Smartfluence?**

I wish the post analytics feature worked so I can also be able to see how the content partners have created is actually being engaged with. I would also like Smartfluence to be sort of a one-stop shop for our entire program: from research and outreach, to confirming agreements, tracking analytics, and sending payments.

**What problems is Smartfluence solving and how is that benefiting you?**

It's solving our issues with finding partners to work with and getting the information we need to move forward.

  ### 7. Incredible! We Received A Dramatic Increase In Influencer ROI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Blayke H. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about Smartfluence?**

Smartfluence helped our agency find influencers for our Med Spa clients with ease. Usually we run into situations where influencers would reach out requesting free services in exchange for promotion. Prior to using Smartfluence, we were throwing darts and hoping those influencers would perform. Smartfluence’s analytics show us ahead of time which influencers are real and which influencers’ audiences actually line up with our clients needs.

**What do you dislike about Smartfluence?**

A chat function between the user and influencer would be great rather than having to email off platform.

**What problems is Smartfluence solving and how is that benefiting you?**

We’re able to find highly targeted influencers while making sure they’re real, and making sure they’re actually worth the money. Particularly in our clients’ niche it’s very easy to fall victim to fake influencers. Additionally, services are priced high, so even if we are comping an influencer instead of paying cash, there’s a ton of value being given, so it’s critical to make sure the influencers used are top tier.

  ### 8. Stop wasting time with other platforms and start using Smartfluence now!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Winston L. | Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 06, 2021

**What do you like best about Smartfluence?**

The level of data I'm able to go through with Smartfluence is way deeper than anything I've used in the past. I've used other platforms at my previous employer that were able to help us find influencers and reach out to them but none really allowed us to see insights as deeply. The coolest feature is definitely the brand affinity segment where we can find influencers whose audiences follow similar brands, so we know whether they're really a good fit or not.

**What do you dislike about Smartfluence?**

I wish Smartfluence had TikTok and YouTube in their search. Their Instagram search is great, but we're starting to see more action on other platforms and it'd be great if we were able to search for those influencers too, not just download reports.

**Recommendations to others considering Smartfluence:**

Definitely get a demo to see all their features. Smartfluence's founders actually run the demos themselves and are super helpful with answering questions and going through everything in detail.

**What problems is Smartfluence solving and how is that benefiting you?**

Our products are high ticket items so we have to be very picky with which influencers we use, since most people's audiences can't easily purchase our inventory. Smartfluence has allowed us to find genuine influencers with strong affinities for brands we carry, so we are able to get targeted traffic to our website that isn't just filled with window shoppers.

  ### 9. ROI Achieived!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vaibhav A. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 17, 2021

**What do you like best about Smartfluence?**

Smartfluence enabled me to work diligently on a project that required access to social media influencers at scale. During the project's duration, I wanted deep due diligence for individual influencers that were going to be activated for a broader program that uses social media.

**What do you dislike about Smartfluence?**

The Smartfluence platform is great - we would like to see further API integration for my team.

**Recommendations to others considering Smartfluence:**

Try using the free account first and schedule a demo with their team. They'll give you a comprehensive look at how influencer marketing can fit your brand.

**What problems is Smartfluence solving and how is that benefiting you?**

The majority of influencers that I was using prior to the engagement had lots of fake followers and low brand affinity for what they were trying to achieve. Smartfluence allowed me to weed out these types of influencers and gave me access to millions of influencers who helped increase the campaign's ROI.

  ### 10. Great Experience with Smartfluence

**Rating:** 5.0/5.0 stars

**Reviewed by:** Uday D. | Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about Smartfluence?**

Smartfluence helped us manage our influencer marketing campaigns and identify very niche specific influencers for our industry. We were able to find healthcare professionals that enabled us to expand our campaign capabilities.

**What do you dislike about Smartfluence?**

Nothing to dislike so far with the Smartfluence platform

**Recommendations to others considering Smartfluence:**

Be sure to use the bio text search feature. This will help you find niche specific influencers.

**What problems is Smartfluence solving and how is that benefiting you?**

Finding influencers manually for our industry is very tough. With Smartfluence we were able to find these influencers and evaluate them for our campaigns instantly. The speed of the platform is what made us sign for a multi-year contract.

  ### 11. Smartfluence is the BEST influencer marketing platform we have used!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karen  B. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2021

**What do you like best about Smartfluence?**

Smartfluence is the best platform we have used amongst a few that we have tried out over the years, including GRIN & Upfluence. The audience detail and reports take our due diligence to the next level, and we can confidently execute social media campaigns and our in-store influencer events.

**What do you dislike about Smartfluence?**

Not many downsides to Smartfluence. I wish we locked in our contracts to take advantage of their annual discounts.

**Recommendations to others considering Smartfluence:**

If you are looking for the most effective and efficient influencer marketing platform to assess influencers for your brand, you must try Smartfluence. They also have a free account for anyone looking to test the platform first.

**What problems is Smartfluence solving and how is that benefiting you?**

Previously, we had no way of finding influencers who had real followers that could drive traffic to our Instagram page / new e-commerce store and our retail store. Since we are a high-touch fashion company, we require every influencer that represents the brand to really understand what we represent and they need to provide consistent messaging to our audience. With the Smartfluence platform, we are able to achieve these results since we can accurately determine which influencers are authentic and which will be a negative add to our brand.

  ### 12. Smartfluence is the BEST influencer marketing platform for data-driven marketers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bob Y. | Influencer Marketing Manager

**Reviewed Date:** June 17, 2021

**What do you like best about Smartfluence?**

Smartfluence's reports have been an absolute game changer. I've had bad experiences before using influencers who ended up having fake followers or influencer who purchased old accounts and took over. Smartfluence's tool allows me to do a deep dive into every influencer's audience so I know exactly what I'm getting into when I reach out to someone new.

**What do you dislike about Smartfluence?**

I would love it if I could search for TikTok influencers too, beyond just Instagram influencers. The reports allow me to pull for TikTok, YouTube, and Instagram, but the search is limited to just Instagram.

**What problems is Smartfluence solving and how is that benefiting you?**

I've been able to avoid issues with influencers who buy fake followers, likes, and comments. It's also helped me figure out what to pay influencers instead of just accepting the asking prices they throw my way. Effectively, Smartfluence has made my research and analysis on influencers significantly easier.

  ### 13. The best influencer marketing platform I have used thus-far

**Rating:** 5.0/5.0 stars

**Reviewed by:** ariel f. | Social Media Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2021

**What do you like best about Smartfluence?**

Smartfluence's tool allows me to do a deep dive into every influencer's audience so I know exactly what I'm getting into when I reach out to someone new.

**What do you dislike about Smartfluence?**

I would love for them to add on the feature of management tools.

**What problems is Smartfluence solving and how is that benefiting you?**

I have been able to recognize influencers who buy fake followers, likes, and comments. The platform has helped me get an estimate of how much I should be paying an influencer per post based on their organic engagement and likes.

  ### 14. Social Media Marketers - Switch to Smartfluence NOW

**Rating:** 5.0/5.0 stars

**Reviewed by:** Georgia A. | Marketing & Partnerships , Small-Business (50 or fewer emp.)

**Reviewed Date:** February 03, 2021

**What do you like best about Smartfluence?**

Smartfluence is the best influencer and social media audience reporting tool I have seen on the market. There is no comparison to its competitors. The data is far superior and organized in a way that is helping to inform my client social media and partnership strategies. I'm so impressed by the quality of the software, and the customer service. The demo was very informative and helpful in understanding what metrics would be useful to know and why. Any questions I have had have been promptly responded to by a member of their team. If you are using an alternative to Smartfluence you are using dated, overpriced software and should immediately switch.

**What do you dislike about Smartfluence?**

There is nothing to dislike about Smartfluence.

**What problems is Smartfluence solving and how is that benefiting you?**

Social media engagement, partnership, influencer, brand development, growth marketing.

  ### 15. Fast results and great team!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2019

**What do you like best about Smartfluence?**

Identifying influencers and outreach was really simple on the Smartfluence platform. I was able to reach out to many influencers and manage my relationship with them. There were also very sophisticated audience analytics that helped us target very niche specific audiences which we needed to market our product. A+++ on their audience analytics.

**What do you dislike about Smartfluence?**

It would have been nice to have a method for bulk bidding multiple influencers at once. Also some form of built in chat would have been useful when we wanted to ask questions to the team. We ended up emailing the team and the team was very responsive, so that ended up being less of an issue.

**Recommendations to others considering Smartfluence:**

One of the cheapest products out there

**What problems is Smartfluence solving and how is that benefiting you?**

We are able to increase sales by having influencers promote our product and direct their audience to a unique link we provided.


## Smartfluence Discussions
  - [What is Smartfluence used for?](https://www.g2.com/discussions/what-is-smartfluence-used-for)

- [View Smartfluence pricing details and edition comparison](https://www.g2.com/products/smartfluence/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+08%3A17%3A39+-0500&secure%5Bsession_id%5D=336d9761-eef3-4263-a4a5-60971327b885&secure%5Btoken%5D=df787a745f8616d2c5fa786960cda475e6ee900718367dc9288fa3a62e01699e&format=llm_user)

## Smartfluence Features
**Influencer Marketing**
- Influencer Recruitment
- Influencer Scoring
- Audience Analysis
- Influencer Segmentation
- Influencer Collaboration
- User-Generated Content (UGC) Management
- Content Approval
- Campaign Analytics
- Reporting and Dashboards
- Data Importing and Exporting Tools
- Influencer Whitelisting
- Influencer Compensation
- Social Commerce
- E-Commerce Integration

**Agentic AI - Influencer Marketing Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

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