1. [Home](https://www.g2.com/) 2. ... 3. [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis) 4. [Smartflex Discussions](https://www.g2.com/products/smartflex/discuss) [ ![Smartflex](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_079b25fcf3e1bd2d55039de27910f6f2/smartflex.jpg "Smartflex") ](/products/smartflex/reviews) # Smartflex Discussions Smartflex is Open’s all-in-one cloud-based Customer Information System (CIS) and billing platform for electric, gas, and water utilities. At its core it delivers powerful CIS capabilities complemented by integrated modules for Meter Data Management, Mobile Workforce Solutions and a Customer Self-Service Portal. This unified platform manages the entire customer lifecycle from meter reading and billing to customer service and collections while offering high configurability, AI-driven insights and seamless integration with digital channels. Always up to date through continuous SaaS delivery, Smartflex helps utilities improve efficiency, reduce costs and deliver exceptional customer experiences. ![Smartflex](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_079b25fcf3e1bd2d55039de27910f6f2/smartflex.jpg "Smartflex") Smartflex Discussions Most CommentedMost HelpfulCommon QuestionsNewest Showing **1** discussion ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - Share [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=What+is+Open+Smartflex+used+for%3F&title=What+is+Open+Smartflex+used+for%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-open-smartflex-used-for) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=What+is+Open+Smartflex+used+for%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-open-smartflex-used-for&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-open-smartflex-used-for) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=What+is+Open+Smartflex+used+for%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-open-smartflex-used-for%0aWhat+is+Open+Smartflex+used+for%3F) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=What+is+Open+Smartflex+used+for%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-open-smartflex-used-for%0aWhat+is+Open+Smartflex+used+for%3F) - Copy link - [ ## What is Open Smartflex used for? ](/discussions/what-is-open-smartflex-used-for) What is Open Smartflex used for? [ Business Process Management Software ](https://www.g2.com/tags/business-process-management-software)[ Utilities’ Customer Information System (CIS) ](https://www.g2.com/tags/utilities-customer-information-system-cis) Show More (Upvote this discussion)\<0\>0\> (Downvote this discussion) 1 (1 Comment) Add a comment [ View discussion ](/discussions/what-is-open-smartflex-used-for) ## Browse by popular topics [Business Process Management Software](/products/smartflex/discuss?filters%5Btags%5D%5B%5D=business-process-management-software)[Utilities’ Customer Information System (CIS)](/products/smartflex/discuss?filters%5Btags%5D%5B%5D=utilities-customer-information-system-cis)