BC
Benjamin C.
Administrative Assistant
Small-Business (50 or fewer emp.)
"User-Friendly Builds & Easy Evaluations"
4/5
What do you like best about SmarterSelect?

The most helpful aspect of SmarterSelect is the ease of building out applications. The automation and calculation features make the process streamlined for both my organization and our potential grantees. The evaluator options also make the process quicker with less paper waste than our previous method. Review collected by and hosted on G2.com.

What do you dislike about SmarterSelect?

The only downside is the way the applications export. The format is not the easiest to read once exported from the site for my evaluators that prefer a PDF or printed report. Review collected by and hosted on G2.com.

Response from James Bogroff of SmarterSelect

Thanks for the feedback Benjamin! Glad to hear that you are finding an easy build out for your applications. Thanks for letting us know about the export. We'll share this with our product team. If you have any other suggestions please feel free to submit them to support@smarterselect.com or at the link. Thanks for choosing SmarterSelect!

See how SmarterSelect improved
Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Expirence Smart Sheet"
4/5
What do you like best about SmarterSelect?

Collaboration with other companies and teams. Review collected by and hosted on G2.com.

What do you dislike about SmarterSelect?

I think that the columns can be confusing. Review collected by and hosted on G2.com.

Response from Robert Davis of SmarterSelect

Hello, thanks for your review and feedback!

MJ
Maycee J.
Small-Business (50 or fewer emp.)
"Great Platform!"
5/5
What do you like best about SmarterSelect?

I really enjoy the features and abilities to collect a range of information for applications. Review collected by and hosted on G2.com.

What do you dislike about SmarterSelect?

I wish it was easier to dowload the collected data instead of getting a link and downloading the CSV. Review collected by and hosted on G2.com.

HT
Hannah T.
Small-Business (50 or fewer emp.)
"Useful for scholarship applications"
3.5/5
What do you like best about SmarterSelect?

Ease of managing scholarship application Review collected by and hosted on G2.com.

What do you dislike about SmarterSelect?

It can be timely to set up our scholarship applications with all critiera we use/ Review collected by and hosted on G2.com.

JP
Jill P.
Enterprise (> 1000 emp.)
"Lots of benefits!"
4/5
What do you like best about SmarterSelect?

SmarterSelect has made my life easier. I don't spend 1.5 hours each day opening the mail to gather the applications anymore. Review collected by and hosted on G2.com.

What do you dislike about SmarterSelect?

It is not the most user-friendly platform. It took a long time to learn. Review collected by and hosted on G2.com.

Honna G.
HG
Honna G.
Small-Business (50 or fewer emp.)
"Dynamic review system"
5/5
What do you like best about SmarterSelect?

SmarterSelect has allowed me to address a wide variety of needs for program and funding applications and easily involve key stakeholders in the review process. The permission sets allows me to easily define who can see what to ensure overall privacy. Review collected by and hosted on G2.com.

What do you dislike about SmarterSelect?

There is a bit of a learning curve to develop programs and creating forms but I've found SmarterSelect customer service folks to be very responsive in addressing my questions and helping me Review collected by and hosted on G2.com.

Response from James Bogroff of SmarterSelect

Thanks for the review Honna! And thank you for choosing SmarterSelect.

SD
Sonny D.
Small-Business (50 or fewer emp.)
"9/10 for SmarterSelect"
4.5/5
What do you like best about SmarterSelect?

SmarterSelect is extremely helpful when gathering application data and sorting it in one place. Using SmarterSelect, we are able to run multiple campaigns at the same time and collect clean application data for future exports conveniently. Review collected by and hosted on G2.com.

What do you dislike about SmarterSelect?

SmarterSelect is somewhat harder to train employees on. The program allows for tons of unique processes and tricks, but they do not come intuitively. Changing how you maneuver the website while keeping current features would be my only suggestion. Review collected by and hosted on G2.com.

Response from James Bogroff of SmarterSelect

This is great feedback Sonny! Thank you so much for providing us with this insight and detail. We have shared this feedback with our product time. In the future (and if convenient), we'd love to hear your feedback at support@smarterselect.com or via the linked form.

Thank you for choosing SmarterSelect!

See how SmarterSelect improved
AH
Anna H.
Small-Business (50 or fewer emp.)
"Not very user friendly"
2.5/5
What do you like best about SmarterSelect?

Nice to be able to build applications and track applicants at the same time. Easy to change applications. Review collected by and hosted on G2.com.

What do you dislike about SmarterSelect?

The entire user experience is not very intuitive for someone without a tech background. I consider myself fairly computer savvy, but everything was so confusing. Review collected by and hosted on G2.com.

Julie A.
JA
Julie A.
Small-Business (50 or fewer emp.)
"The Clear Choice for Application Process"
5/5
What do you like best about SmarterSelect?

The level of customer service provided is stellar. Review collected by and hosted on G2.com.

What do you dislike about SmarterSelect?

The price! As a nonprofit, cost is important. Review collected by and hosted on G2.com.

Response from James Bogroff of SmarterSelect

Thank you for the review Julie and thanks for choosing SmarterSelect!

Abigail K.
AK
Abigail K.
Graduate Research Assistant
Enterprise (> 1000 emp.)
"User Friendly Interface for Scholarship Apps"
4/5
What do you like best about SmarterSelect?

Smarter Select is very user friendly both on the applicant end and the reviewer end. It is easy to build applications, and it is easy to get support as an applicant if needed. Review collected by and hosted on G2.com.

What do you dislike about SmarterSelect?

While Smarter Select is generally very user friendly, the customer service response times are a little on the slow end. This can be detrimental if an applicant is completing a scholarship application on a deadline. Review collected by and hosted on G2.com.

Response from James Bogroff of SmarterSelect

Hi Abigail, sorry to hear that you have had some trouble with your customer service response times. Thank you for providing this feedback. We'll share this with our support and our product teams to help improve our support response time.

Glad to hear that you are finding the platform to be user-friendly, and easy to use.

Thanks for choosing SmarterSelect!