Not only does it have the best user interface of any texting platform I’ve used, but the support is also top-notch. My rep is always available to answer questions and even gives me tips on how to improve my SMS marketing. I’ve never had any issues with performance or integrations. Overall, it’s a top-tier choice if you’re going to do SMS. Review collected by and hosted on G2.com.

No issues with the platform after almost a year of daily use. Review collected by and hosted on G2.com.

It’s easy to use, compared to launch control. Ive went through 3 different companies and Smarter contact helps achieve my sales goals and client expectations. For example the Templates a lot easier than what I’ve used out on the make life easier and the ability to register new phone numbers and access different area codes and markets. Review collected by and hosted on G2.com.

Nothing, I have no complaints. If I had complaints , I would have canceled. Review collected by and hosted on G2.com.

It's great to have a CRM and be able to send out SMS campaigns as it's all in once place and keeps it organized Review collected by and hosted on G2.com.

I wish that the mobile app was better. I've been trying to get them to add APN numbers for the info Review collected by and hosted on G2.com.

Smarter Contact saves me a ton of time when sending bulk SMS. The platform is simple to use, sends messages reliably, and the mobile number verification plus litigator filtering keeps our lists clean so we don’t waste resources or risk issues. Overall it’s fast, dependable, and makes SMS campaigns way easier to manage. Review collected by and hosted on G2.com.

So far it’s been great - my only small request would be more advanced reporting options (like deeper engagement breakdowns and A/B testing metrics) to better measure campaign performance. Review collected by and hosted on G2.com.

I like the compliance, and how the SMS work Review collected by and hosted on G2.com.

The lack of unique logins. should have to pay extra especially for a large team. It makes it immediately unaffordable Review collected by and hosted on G2.com.

I like how the customer service is always on point. They always have an agent to make sure every issue is fixed. They always got to me in less than a minute. Review collected by and hosted on G2.com.

Nothing to not like. They can only improve upon. Review collected by and hosted on G2.com.

Smarter Contact stands out as one of the top SMS platforms available, thanks to its intuitive, user-friendly interface. It streamlines communication and makes managing messaging campaigns easier for anyone, regardless of experience level.

Additionally, the customer support team is approachable and effective at resolving any issues that may arise. Review collected by and hosted on G2.com.

There’s nothing needed at this time. Thank you! Review collected by and hosted on G2.com.

We started using Smarter Contact because we wanted more flexibility in how we can text our leads. So far, we really like the platform and how the texting and phone feature are all in one place. Makes it a more streamlined approach to responding to leads. Like the notes section and the ability to create custom labels. This becomes helpful when looking at reports and tracking metrics to see what is working and what needs improvement.

Creating templates for the campaigns has also been pretty easy with the AI template builder. This has saved so much time by not having to come up with different spinners for each message and avoiding a long list of words. Look forward to learning more about how to use Smarter Contact and all the features it offers. Review collected by and hosted on G2.com.

Customer service response time could be improved. Review collected by and hosted on G2.com.

What I like best about Smarter Contact is how simple and effective it makes connecting with leads. The platform is extremely user-friendly, campaigns are easy to set up, and the delivery/response rates are excellent. I especially appreciate the automation and follow-up features, which save me hours of manual work and help me stay consistent with outreach. It feels like I’m working smarter, not harder. Review collected by and hosted on G2.com.

Honestly, there isn’t much to dislike. Every platform has a learning curve at the start, but once you get familiar with it, Smarter Contact runs smoothly and delivers great results. Review collected by and hosted on G2.com.

Their support team. I love how our account manager checks up on us and their IT support team is incredible! Review collected by and hosted on G2.com.

Hope SC can make their integrations more user friendly Review collected by and hosted on G2.com.