Tim S.
TS
Tim S.
"Effortless Drawings with an Intuitive Interface"
4.5/5
What do you like best about SmartDraw?

I really appreciate SmartDraw's intuitive interface, which significantly reduces the time I need to invest in learning how to use the software efficiently. This feature is invaluable as it allows me to quickly become proficient and focus more on creating detailed site and project drawings rather than grappling with the tool itself. The range of functionality embedded within SmartDraw is impressive, offering a wide array of capabilities that prove essential in my role as a general contractor. This versatility means that I can tackle various tasks without needing to rely on multiple software solutions, streamlining my workflow. Additionally, I find the export feature particularly beneficial, as it easily allows me to convert and share my drawings in PDF format with city inspectors and subcontractors. The initial setup of SmartDraw was incredibly straightforward, earning a perfect rating for ease, which further adds to its user-friendly nature and convenience. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

The zoom in-out feature seems unstable, often forcing me to a particular zoom level or scrolling undesirably, which makes it difficult to work effectively. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
UM
Verified User in Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
"Effortlessly Organize Spaces, Needs Better Snapping"
4.5/5
What do you like best about SmartDraw?

I find SmartDraw easy for creating walls and measuring space between shapes. It's also really helpful in creating the outline of the space and accurately sizing machines. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

I'm not happy with the diagonal walls not snapping to other walls. Their edges do not snap easily, and there's no x, y dimension to get the exact size or angle. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Intuitive, User-Friendly Tool for Creating Store Floor Plans Fast"
5/5
What do you like best about SmartDraw?

SmartDraw stood out to me after I reviewed many programs for creating store plans for inventory management. Its interface is very intuitive, and even without any formal training, my team and I were able to start building floor plans and fixture plans with ease. Overall, it’s very user-friendly, and the guided tools really shortened the learning curve. SmartDraw was easy to implement into our process. We use it regularly now and it is now integrated into the workflow. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

My biggest frustration is that renumbering fixtures after a layout adjustment can be very time-consuming. When we need to add, move, or remove store departments, the renumbering process is very manual. I’d love for it to automatically re-sequence the fixture numbers. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Verified User in Electrical/Electronic Manufacturing
Enterprise (> 1000 emp.)
"Brainstorming & Ideation That Makes Team Sharing Easy"
4.5/5
What do you like best about SmartDraw?

I like the brainstorming and ideation section, it really helps me get a conceptual models formed before tackling the smaller steps. Combine this with integrations making it easier to share across teams. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

I would like to see an offline mode or desktop only mode for when no internet is available. I also would like to see MCP integration to allow LLMs to build alongside. Review collected by and hosted on G2.com.

PA
peter a.
Electrical Designer
Small-Business (50 or fewer emp.)
"Affordable Access for Floorplan Drafting, with Plenty of Advanced Features to Explore"
4/5
What do you like best about SmartDraw?

Access & cost for my floorplan & services draughting requirements.

Still coming to terms with the advance features available. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

Still on a learning curve with SmartDraw. Need to access the support & AI help facilities. Review collected by and hosted on G2.com.

Johanne C.
JC
Johanne C.
Director, Automation and Business Partnerships
Mid-Market (51-1000 emp.)
"Ease of Use and Licensing Make SmartDraw a Top Choice"
5/5
What do you like best about SmartDraw?

I use SmartDraw for process mapping and work planning/breakdown. It saves us time with modeling and creating visuals. I like the ease of use and options it offers. The ability to shift views and share outcomes is really helpful, and the licensing is simple. The initial setup was very easy. We switched from Visio to SmartDraw mainly because of its ease of use, file sharing capabilities, cost, and licensing. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

nothing! Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Amazing Ease of Use with Well-Defined, Flexible Templates"
5/5
What do you like best about SmartDraw?

The ease of use was amazing. The templates were all defined well and easy to select between depending on your needs. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

Sometimes figuring out the accurate printing aspects were confusing Review collected by and hosted on G2.com.

Kate S.
KS
Kate S.
"Streamlined Event Layouts with Customization"
4/5
What do you like best about SmartDraw?

I like SmartDraw because it gives us a way to manage a wide variety of layouts with a lot of customization options. This makes it so the entire team can use a library tailored specifically for our use, ensuring that we're all using the same symbols and thus streamlining decision-making. It's also useful for our staff in accessing our files in one central location. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

Nothing I can think of! Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
IT
Verified User in Transportation/Trucking/Railroad
Enterprise (> 1000 emp.)
"Easy to Use and Adaptable Across Many Applications"
5/5
What do you like best about SmartDraw?

It's easy to use, but adaptive to many applications. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

The only dislike at the moment is just getting used to all of its features because there are so many. Review collected by and hosted on G2.com.

LW
Leah W.
Project Manager
Mid-Market (51-1000 emp.)
"SmartDraw’s User Flow Templates Make Professional Flowcharts Effortless"
5/5
What do you like best about SmartDraw?

SmartDraw has the best library of user flow templates, it's super easy to use and it's helps to make professional flow charts. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

Nothing was particularly wrong with the software and I haven't encountered any lags. Review collected by and hosted on G2.com.