I rely on SmartDraw as my go-to visual sandbox during the initial brainstorming and ideation phases of a project. Review collected by and hosted on G2.com.

My biggest wish for SmartDraw is the addition of a true offline or standalone desktop mode for times when an Internet connection isn't available. Review collected by and hosted on G2.com.

The ease of use of the icons and a wide range of templates available for different types of presentations. Review collected by and hosted on G2.com.

The architectural icons for furniture layout are limited. For example I was laying out tables for a banquet and found there was a very limited number of table sizes and layouts of chairs at the tables. Review collected by and hosted on G2.com.

The process flow diagramming, design templates and export features work really well and meet my diagram creation needs more than other tools I’ve tried. I can easily model workflows using the drag and drop feature of the tool. Review collected by and hosted on G2.com.

I haven’t come across a single thing that I did not like about this tool so far, they have gotten almost everything right. Review collected by and hosted on G2.com.

I like that it's easy to use and creates a more professional presentation for our flooring measure and estimates Review collected by and hosted on G2.com.

It's a little difficult to drag lines to exact measurements and I often have to just make a wall for example and then enter the numbers to change the measurement Review collected by and hosted on G2.com.

The easy to use workspace supporting drag and drop and the availability of multiple robust design templates have allowed me to create professional diagrams quickly and efficiently. Review collected by and hosted on G2.com.

It is great at diagram designing with no issues faced and I find it to be undoubtedly the best diagramming platform today. Review collected by and hosted on G2.com.

I like that there are some very useful shapes and icons for creating flowcharts and I can just drag and drop them into my diagram, add text and easily add associated lines and arrows and produce fantastic visuals. Review collected by and hosted on G2.com.

None that I’ve found and does not have any limitations when developing flowcharts. Review collected by and hosted on G2.com.

Ease of Use: The interface feels intuitive, even for new users. The drag-and-drop builder automatically aligns and spaces objects, which eliminates the messy look that often happens in manual diagram tools. Template Depth & Variety: SmartDraw includes a huge library of templates—everything from IT network diagrams to Six Sigma workflows, decision trees, and project timelines. This makes it excellent for departments like IT, Engineering, and Operations. Microsoft 365 & Google Workspace Integration: It integrates smoothly with Word, PowerPoint, Teams, and SharePoint, making it easy to embed diagrams directly into project documentation or presentations without converting formats. Collaboration & Cloud Access: The browser-based version allows real-time collaboration, so teams can co-edit diagrams or share securely via links—similar to Lucidchart but with a slightly more technical layout control. Data-Linked Diagrams: You can connect diagrams to data sources (like Excel or CSVs) to automatically populate org charts or process maps, saving time in large organizations. Review collected by and hosted on G2.com.

Interface Speed: Large, complex diagrams can cause slight lag, especially in the web version. Desktop performance is stronger. Learning Curve for Advanced Features: While basic diagrams are easy, automation tools (like data linking or shape libraries) require some upfront learning. Review collected by and hosted on G2.com.

Intuitive and reliable tool that allows me to easily modify the diagram design templates according to my diagram requirements and I like that it provides sufficient icons and arrows that supports better diagramming. Review collected by and hosted on G2.com.

No issues experienced thus far as we are able to create detailed diagrams quickly and export for presentation. Review collected by and hosted on G2.com.

I use SmartDraw for CAD drawings and I needed an easy-to-use platform. I really like how easy it was to set up and understand. I find it very similar to programs like Word, which made it feel familiar and easier to navigate. I could tell immediately that I would have no issues using it. The initial setup was very easy, especially compared to other programs. I've already recommended it to others. Review collected by and hosted on G2.com.

Maybe a little more of a tutorial when you first start. I did have to look up briefly how to use it but that was no issue and I was happy to do it. Review collected by and hosted on G2.com.

The drag and drop of shapes and icons is seamless and it makes the process of creating a diagram very easy and the pre-designed templates make designing easier to do. Review collected by and hosted on G2.com.

I can’t say something I dislike at this time because I never disliked anything about this tool. Review collected by and hosted on G2.com.