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SmartDraw Reviews & Product Details

SmartDraw Overview

What is SmartDraw?

SmartDraw is a visual collaboration app that combines diagramming, whiteboarding, and data visualization into one enterprise-friendly solution. PLAN, EXECUTE AND REVIEW AS A TEAM IN REAL-TIME Collaborate with your team on a seamless workspace that lets you combine free-form brainstorming with other visuals. CREATE PRESENTATION-QUALITY DOCUMENTATION Build diagrams of all kinds from flowcharts to floor plans with intuitive tools and templates. VISUALIZE DATA Generate diagrams from data and add data to shapes to enhance your existing visuals. You can connect to your AWS or Azure configuration, generate org charts from Active Directory, or import Jira data to jump-start a brainstorming session. SMARTDRAW IS THE EASY CHOICE FOR ENTERPRISE - Easy Licensing: SmartDraw's Site License lets you cover your entire organization for one, low, fixed price. This means you won't have to deal with constantly counting heads. - Easy Administration: SmartDraw integrates seamlessly with your existing file solution, like OneDrive, SharePoint, and Google Drive. It leverages the same folder structure and permission levels you've already created for users. Plus, SmartDraw supports SSO, which makes managing your users effortless. - Security and Reliability: SmartDraw meets all of the standards of security and reliability for an Enterprise application. SmartDraw customers range from universities and government agencies to over 85% of the Fortune 500.

SmartDraw Details
Product Website
Languages Supported
English
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Product Description

SmartDraw helps you create over 70 different types of diagrams.

How do you position yourself against your competitors?

SmartDraw has all the features you expect from an enterprise-class diagramming software for less. And you don't have to purchase different modules and packages to get whiteboarding and data visualization. SmartDraw has everything in a single, unified app.

You can save money, reduce hassle, and get more! Unleash your team's productivity by combining enterprise-class diagramming, whiteboarding, and data while saving 10x over Visio and Lucidchart!

SmartDraw also makes it possible to import your existing Visio and Lucidchart files.


Seller Details
Seller
SmartDraw
Company Website
Year Founded
1994
HQ Location
The Woodlands, Texas
Twitter
@SmartDraw
3,219 Twitter followers
LinkedIn® Page
www.linkedin.com
50 employees on LinkedIn®

Emese G.
EG
Overview Provided by:
Vice President, Digital Marketing at SmartDraw Software

Recent SmartDraw Reviews

Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Positive recommendation for smartdraw"
The templates, intuitive use and color schema.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"Very easy to use. Amazing fees compared to other diagramming softwares."
Mainly, I use the mechanical and piping diagram templates. The simple interface makes it very easy to use. I really like that you can make your own...
James N.
JN
James N.Mid-Market (51-1000 emp.)
5.0 out of 5
"Versatile tool with the best customer support"
Customer support is the best. I always receive answers. Very versatile...the tool can be used to draw most things.
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SmartDraw Media

SmartDraw Demo - Document Processes
Click simple commands and SmartDraw builds your flowchart for you, automatically. Add or remove a box, and SmartDraw realigns and arranges all the elements so that everything looks great.
SmartDraw Demo - Run Retrospectives
Don't just have a discussion, but visualize what your team believes worked and didn't work during the last sprint. Document thoughts and ideas that will help the team become better and more efficient in the future without assigning blame.
SmartDraw Demo - Create Product Roadmaps
Give strategic context to your team, not just rigid deadlines, with the help of product roadmaps. SmartDraw makes it easy to document development goals, plot features, and provide a quick snapshot of progress in a way that makes the most sense to your team and organization.
SmartDraw Demo - Document Your Network Architecture
Optimize your cloud infrastructure by documenting your existing setup. Connect your AWS account and generate a visual automatically. Use it in reports to communicate with stakeholders or use it as the foundation for building something new with your IT team. Troubleshoot, train and work on future ...
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282 SmartDraw Reviews

4.6 out of 5
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282 SmartDraw Reviews
4.6 out of 5
282 SmartDraw Reviews
4.6 out of 5

SmartDraw Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SmartDrawQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Mechanical or Industrial Engineering
UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SmartDraw?

Mainly, I use the mechanical and piping diagram templates. The simple interface makes it very easy to use. I really like that you can make your own symbols and save it in a library for later use. I like how it is website based aswell, it does not take any physical storage, only cloud. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

The symbol library is missing some symbols. Since i am from australia, some symbols might be different and i will need to draw my own symbols. The line snaps are also hard to use sometimes, the lines would snap to something else instead of the one i wanted to, and it is very hard to adjust. The aligning tool could be a bit more intellect and accurate. Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

Solving the really expensive prices for other CAD softwares. I saved more than 1000 AUD by using smartdraw. The softwares more or less does the same thing. Review collected by and hosted on G2.com.

CZ
Vice President / Managing Partner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SmartDraw?

The ease of access, the general availability to produce whatever you need, the simplicity of the pre-programmed designs, shapes and functions. The ability to save multip projects and integrate across multiple platforms. The customer service is phenomenal, it is very easy to get in touch with someone and getting responses are generally same day. The access to account reps and the help desk is unmatched with other online softwares. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

The only thing I would change is having more options for construction-related items that you would find more on CAD drawings and having the ability to save more documents on the site vs. using our own cloud storage. Other than that, it is perfect and meets our needs. Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

Not having to use an engineer for permit drawings and presentations. We were able to pull these items in house for substantial savings. Review collected by and hosted on G2.com.

Hitesh Sharma 2.
H2
Student
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SmartDraw?

This is the best software to track the progress of the Software and also very helpful to create design structures during the development stages. We regularly use to create DFDs and UML . Also our time division of various SDLC cycle is made with SmartDraw. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

I dont think there is anything to bad about SmartDraw. Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

SmartDraw is solving the problem of Software Designing and making various models. Like we divide time for our project with waterfall model and used SmartDraw to design a Gantt Chart. Also before implementing we make structure using DFDs and UML with the help of SmartDraw. Its a best software for people engaged in Software related work. Review collected by and hosted on G2.com.

Verified User in Design
UD
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SmartDraw?

Simple, intuitive and easy to implement as a scale drawing tool is fast. Unless designing for machine 3d fab, this is all I need as a DESIGN ENGINEER. Do not need IT headaches or gliches in wiz bang software. I have about 60 hours of using this now and love it for its simplicity. Flexible on how information is displayed without locking my creative talents in an IT box. Does not penalize the user for experimenting. Customer support responded to me on a weekend and after hours - very nice. One click and application starts then one more click on my project and my design is right where I left it. Use this platform 4-6 times a day. Super simple to save as other file types to get images to others for review. I like to do my calcs on separate applications then paste completed tables into the Smart Draw project so do not want an integrated complicated application. My recommendation to Smart Draw developers is spend time creating objects that are useful to pluck and keep this platform SIMPLE like it is. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

No dislikes for what it is which is a simple platform for scale drawings for the common person needing a simple CAD application. Takes maybe 10 minutes to get going and then by experimenting, more skills are naturally developed for each user's needs. Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

Great tool for quickly learning and developing to produce scale drawings of floor plans, elevations, details and sections. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SmartDraw?

We appreciate the increased efficiency and ease in creating flowcharts with this tool. It became clear that transitioning away from using Microsoft Office for flowchart creation was a much-needed improvement. The platform simplifies the process, allowing us to design and edit flowcharts with significantly fewer clicks than our previous methods. Additionally, it reduces the frustration of aligning elements and enhances the readability of flowcharts, especially for presentations. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

I don't have any significant dislikes to mention. As I mentioned earlier, we transitioned from using Microsoft Office for creating flowcharts, which wasn’t the most efficient tool for the task. If I were to suggest a feature, it would be the ability for the software to automatically insert an arrow to the adjacent box. While this could offer small efficiency gains, I also recognize that it might introduce challenges by making assumptions about the flow of a process. Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

Effiency has to be the best thing about using SmartDraw. I can always create similar looking flow charts on most services, but if a service can save me significant time like SmartDraw then that's already a win for them. Review collected by and hosted on G2.com.

Coffey Contracting C.
CC
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SmartDraw?

I use SmartDraw to create floor plans for my contracting business to send to clients. The software is easy to use. Easy to learn. And looks professional. It comes with a wide range of symbols to choose from, a variety of lines, shapes, colours and much more. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

I havent found anything I dislike about SmartDraw so far. Yes the software was easy to learn but that said depending on how computer savey you are will alter your experience. Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

It helps me create clean attractive floor plan drawings to send to my potential clients Review collected by and hosted on G2.com.

Lazaro S.
LS
Chief Executive Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SmartDraw?

Before I say anything...I must say that I have never had any of my professional tools or apps', customer service respond over a holiday weekend. Specially, since the customer service representative was the CEO of the company! Steve Peterson, is an example for any company and any customer service rep., he is TOP NOTCH in my book. And, he resolved the problem within minutes.

Now, a review.

One of the things I personally like best about smartdraw, is the ease of use. In comparasion to the typical visio or lucidchart , which I have used in my career, smartdraw, is very easy to use. In addition, it can be utilized across many types of drawings and sectors. "There is a time and place for everything". Smartdraw is my immediate "go-to" for conceptualizing, as well as for creating a quick and easy render of a though process. For me, for years, it has been very useful.

I recommend smartdraw to everyone form beginners to professionals.

Here are some of the pros of using SmartDraw:

Pros:

Wide Range of Templates: SmartDraw offers a vast library of templates and examples which can be easily customized. This includes flowcharts, organizational charts, network diagrams, and more, making it versatile for various needs.

Intuitive Interface: The tool is designed to be user-friendly, with an intuitive drag-and-drop interface that makes it accessible even for those without a technical background.

Integration Capabilities: SmartDraw integrates with other tools such as Microsoft Office, Google Workspace, and more, allowing users to export and share their diagrams easily across platforms.

Automatic Formatting: The software automatically adjusts and aligns shapes and texts, facilitating a professional look for diagrams without requiring extensive manual effort.

Availability: It is available both as a desktop application and online, offering flexibility depending on user preference or IT constraints. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

I wish this question was not asked of me. Specially after leaving Steve an exemplorary stellar review on his SmartDraw apllication. However, it was asked, and candor is my middle name.

Cons are:

Cost: Compared to some other diagramming tools, SmartDraw can be relatively expensive, especially for small businesses or individual users.

Complexity for Advanced Features: While basic functions are easy to use, some advanced features may require a steeper learning curve or might be less intuitive.

Limited Customization in Some Areas: While SmartDraw is highly flexible, certain elements might not be as customizable as with some specialized software, which could be a limitation for users with very specific needs.

Proprietary File Format: The native file format is proprietary, which might limit sharing and compatibility with users who do not use SmartDraw. Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

SmartDraw is primarily solving the problem of visual communication and project planning in my workflow. By allowing me to quickly and effectively create detailed diagrams, flowcharts, and other visual representations, it enhances my ability to convey complex information clearly and efficiently.

Key benefits for me include:

Efficiency: SmartDraw's extensive range of templates and the intuitive drag-and-drop interface save me significant time in creating visuals. This is particularly useful when I need to draft diagrams quickly for presentations or reports.

Clarity in Communication: With SmartDraw, I can produce clear and professional diagrams that are easily understandable by my team and clients. This clarity is crucial for ensuring that complex ideas are well-received and correctly interpreted.

Integration: The ability to seamlessly integrate with other tools I regularly use, like Microsoft Office, streamlines my workflow. This means I can incorporate diagrams into documents and presentations without compatibility issues, enhancing my productivity.

Consistency: The automatic formatting features ensure that all my visuals maintain a consistent, professional look and feel, which reflects well on my company and me when presenting work to stakeholders.

Overall, SmartDraw serves as my go-to tool for graphical representation because it addresses these specific needs effectively, making my day-to-day tasks smoother and allowing me to focus more on content rather than on creating visuals from scratch. Review collected by and hosted on G2.com.

Ariana C.
AC
Costume Designer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SmartDraw?

I like how easy it measures everything, it gives me a scale and number. Its easily converts the inches when I input the numbers. It is also amazing how I can use color to highlight whatever I need. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

Some downsides is that I cant do 3D ground plans and print in any perspective I would like. I wish it was not only 2D. Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

I like the low cost and the versatility that it provides me compared to other softwares that have too much different uses when I just need a few specific features. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about SmartDraw?

Simple, easy to use drafting software, suitable for a DIY home renovation project, for example. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

The two major problems are the annual subscription requirement (no monthly available) and being locked out of existing drawings if you don't renew the annual subscription. I think this is especially a problem considering the software is best suited for more casual uses. And since there isn't a monthly subscription, you can't just renew at a small cost to get your old work back. Make a feature where existing documents can be downloaded as a zip file or something equivalent, or allow a monthly subscription option. Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

Fills market need for very simple architectural drafting Review collected by and hosted on G2.com.

Response from Steve Peterson of SmartDraw

We appreciate your feedback and understand your concerns about the annual subscription requirement. We will definitely take your suggestion for a monthly subscription option and the ability to download existing documents into consideration for future updates.

Alex B.
AB
Operations Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about SmartDraw?

I like the ability to drag & drop unlimited items & very big to very little scallability of the workspace on the paid plan. Review collected by and hosted on G2.com.

What do you dislike about SmartDraw?

Subscription is yearly. It does not always load the fastest. Review collected by and hosted on G2.com.

What problems is SmartDraw solving and how is that benefiting you?

Easy to layout shop plans & have demensions available. Review collected by and hosted on G2.com.