KC
Kailey C.
CEO
Small-Business (50 or fewer emp.)
"Feature-Rich, Intuitive Layout with Easy Admin-to-User View Toggling"
4/5
What do you like best about SmartDollar?

There are a lot of features that would appeal to a wide variety of employees accessing the software - free tax submission, free will, education, EveryDollar expense tracker, etc. I think the format and layout is very user friendly and intuitive. I especially like how easy it is to toggle between the administrator view and the user view. Review collected by and hosted on G2.com.

What do you dislike about SmartDollar?

I tried to use the SmartTax feature once and it gave me a very poor return so I re-did it all on TurboTax and got a $2k+ difference in my favor. Not sure what I did wrong. Review collected by and hosted on G2.com.

Response from Paula of SmartDollar

Hi Kailey, thank you for flagging this. Tax outcomes can vary based on how information is collected and answered, so we’d love to look into this with you. Please reach out to our team at smartdollar.help@ramseysolutions.com so we can help you get the assistance you need. We appreciate you giving us the chance to help!

Verified User in Law Enforcement
UL
Verified User in Law Enforcement
Mid-Market (51-1000 emp.)
"Easy Multi-Account Linking with Smart Transaction Categorization"
4/5
What do you like best about SmartDollar?

It is easy to link my multiple accounts I have. I like that each transaction comes up and you can put it into categories. The suggested categories are often correct. Review collected by and hosted on G2.com.

What do you dislike about SmartDollar?

I have noticed either there is a slight delay or sync issue. I have had multiple of the same transactions come up as needing to be put into categories even though it was already done. Also I try to get them organized by the end of the month, and some transactions came in late. For example, I finished sorting my January transactions and a week into February, more random January transactions popped up. Review collected by and hosted on G2.com.

Response from Paula of SmartDollar

Thank you for this feedback! Duplicate transactions and slight sync delays can sometimes happen depending on how your bank or financial institution processes transactions. Our support team can help you clean up duplicates and improve your sync reliability. Reach out to smartdollar.help@ramseysolutions.com. We’ll take a look at your connection setup and get things running smoothly again.

AH
Amanda H.
Office Administrator
Small-Business (50 or fewer emp.)
"SmartDollar’s Resources Make Debt Tracking and Payoff Easy"
5/5
What do you like best about SmartDollar?

I love that SmartDollar offers so many resources and provides a great way to track debt and debt payoff. I also appreciate that it connects with the EveryDollar budget, which makes it easy to jump back and forth between the two. The snapshots are especially helpful, too, because they give me a clear picture in a short amount of time. Review collected by and hosted on G2.com.

What do you dislike about SmartDollar?

Honestly, there isn’t really anything I dislike about SmartDollar. Review collected by and hosted on G2.com.

TM
Trent M.
Technical Service Lead
Mid-Market (51-1000 emp.)
"If you want control of your finances, this is the right solution!"
5/5
What do you like best about SmartDollar?

Smart Dollar gives me all the tools that I could ever need and want to truly take control. The tools are easy to use. It's fun to see your debt shrink and eventually disappear. The customer service is absolutely fantastic! It was easy to setup and get my employees rolling. My employees love to use this tool and constantly tell me how often they refer to this tool! Review collected by and hosted on G2.com.

What do you dislike about SmartDollar?

I honestly don't have any downsides to this program. Review collected by and hosted on G2.com.

Bailey  M.
BM
Bailey M.
Finance & HR Manager
Small-Business (50 or fewer emp.)
"Smart Dollar’s Wealth of Resources Is a Game-Changer"
5/5
What do you like best about SmartDollar?

Smart Dollar has sooo many resources! It's amazing to get in there and see what you have access to- what you're able to do just by having Smart Dollar! It's been amazing being able to offer it to the employees here! Review collected by and hosted on G2.com.

What do you dislike about SmartDollar?

Sometimes it's hard to navigate and find exactly what you need- but that could also be a learning curve/hurdle needing to jump over. Review collected by and hosted on G2.com.

Response from Paula of SmartDollar

Hi Bailey, thank you for sharing this! With so much content available, finding exactly what you need can take a little exploration at first. The search bar at the top of the platform is a great shortcut. Just type in a topic like "debt" or "retirement" and it'll surface the most relevant videos and tools quickly. Your relationship manager can also share a content map if that would help you and your employees orient faster.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Outstanding service and easy to roll out to employees!"
5/5
What do you like best about SmartDollar?

Our Sales Account Manager has been professional and personable throughout our entire experience. His deep industry knowledge and approachable demeanor were crucial in guiding our company's decision-making process. We couldn't be more pleased with the exceptional service and support provided, which made all the difference in securing our partnership.

Rolling out the program to our employees has been incredibly simple, thanks to SmartDollar's intuitive checklist and comprehensive resources. Everything was streamlined, making the process effortless. We are excited about what lies ahead and look forward to a long-lasting and successful partnership.

Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about SmartDollar?

There is nothing I dislike about SmartDollar. Review collected by and hosted on G2.com.

Karen B.
KB
Karen B.
Benefit Consultant
Enterprise (> 1000 emp.)
"Clear Baby Steps, Easy-to-Use Interface, and Regularly Updated Content"
5/5
What do you like best about SmartDollar?

What I like best is the clear direction. It can be really overwhelming to know where to start at times and the Baby Steps provide a clear path for reaching your goals. The user interface is easy to use and visually pleasing. Additionally, there is a ton of great content which regularly gets updated and improved. Review collected by and hosted on G2.com.

What do you dislike about SmartDollar?

For someone who is already financially stable and debt free, there aren't as many "uses" for the program. Review collected by and hosted on G2.com.

Response from Paula of SmartDollar

Hi Karen, thanks for reaching out. SmartDollar still has a lot to offer after the debt payoff stage. From there, the focus shifts to wealth building, investing, retirement and estate planning. Users can also access Ramsey SmartTax, retirement and investment calculators, estate planning tools (including a free online will), and coaches who can help with investing and wealth-building questions. Becoming debt-free (except the house) is a huge milestone, but it’s still early in the journey. Plus, the later Baby Steps are where the real fun stuff begins!

BR
Blaine R.
Owner
Small-Business (50 or fewer emp.)
"Helps Employees Feel Financially Secure"
5/5
What do you like best about SmartDollar?

The fact that it can help my employees be free from financial burdens. Review collected by and hosted on G2.com.

What do you dislike about SmartDollar?

The fact that I have to pay for 20 licenses when I have 6 employees, but I still think it’s worth the money. So I will be happy when I have 15 employees and I’m not paying anymore for the product. Review collected by and hosted on G2.com.

Response from Paula of SmartDollar

Hi Blaine, we structure SmartDollar this way so the benefit can be offered broadly, giving every employee the same opportunity to use it when they’re ready. The good news is that as your team grows, the per-employee value will increase significantly. We'd also encourage you to connect with your relationship manager to make sure you're getting full value from all the included features. SmartTax alone is worth thousands of dollars in tax prep savings for your team. We appreciate your partnership!

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Lots of great information with the best customer service!"
5/5
What do you like best about SmartDollar?

SmartDollar is simple to use and has a lot of useful information. Gus is great and answers all of my questions in a timely manner. He's very knowledgeable and helps in every way that he can. He discusses all the benefits that are available to our employees and encourages us to remind our employees of all the positive outcomes that come from the SmartDollar products. If he is unable to answer a question, he directs us to someone who can. This is a wonderful product with great customer service. I use it personally and have passed this on to my adult children, as well! Review collected by and hosted on G2.com.

What do you dislike about SmartDollar?

I think it would be helpful if employees could have a "checkbook register" option. Review collected by and hosted on G2.com.

RA
Rondey A.
Executive Director
Small-Business (50 or fewer emp.)
"Coaching and App Access That Helps Me Support My Employees"
4.5/5
What do you like best about SmartDollar?

I enjoy being able to communicate to my employees their value by offering them something that can positively impact their lives. I enjoy access to the coaching and the app for myself. I also used the tax prep software the past 2 years. Review collected by and hosted on G2.com.

What do you dislike about SmartDollar?

I wish I could share with my family members like my kids. I realized after using the tax return software 23 and 24 that my return did not include a child tax credit that I was eligible for, worth about $6,000 total. Review collected by and hosted on G2.com.

Response from Paula of SmartDollar

Thanks for sharing this. We’re sorry to hear about your experience. A missed child tax credit is a serious concern, and we’d like the chance to look into it with you. Please contact our SmartTax support team at smartdollar.help@ramseysolutions.com so we can review what happened and help prevent it from happening again.