The interface of the back end, the design of front end. Review collected by and hosted on G2.com.

There's nothing I found that I dislike yet Review collected by and hosted on G2.com.

It was very easy to use and when I contacted support they were helpful. Review collected by and hosted on G2.com.

Reviews that you don't own on your own platform and missing Google Shopping intergration. Review collected by and hosted on G2.com.

Very easy to get started, and nearly all the reviews we've solicited using Sitejabber have been positive. Review collected by and hosted on G2.com.

It's never fun reading negative reviews, but we're learning a lot about where we're falling short for customers which, in the end, is a good thing. Review collected by and hosted on G2.com.

It's fairly simple to set up, and once you get going, there's not much else you need to do. Review collected by and hosted on G2.com.

I can't think of anything I particularly dislike. The dashboard was a bit confusing for me at first but now that I know my way around it the layout makes sense. Review collected by and hosted on G2.com.

Traci and Colleen have been so helpful from Day 1! If I have any questions or want some advice, they are there to help. Fantastic. Review collected by and hosted on G2.com.

No improvements to suggest at this time. Review collected by and hosted on G2.com.

The support staff are very nice.

The ability to dispute invalid reviews (ie: People who cannot prove they have used the service) Review collected by and hosted on G2.com.

The way ratings are calculated 25% the past 30 days, 25% the past year, 50% all time. If you don't succeed in getting a review in any given 30 days, you are automatically given a 3-star. This makes it very difficult for businesses with a small clientele to maintain their rating and undoes the good work they've already done.

You can only request a review from a particular email address once. Review collected by and hosted on G2.com.

Easy access for customers on my website. Review collected by and hosted on G2.com.

Too expensive to go to the next level. Unfair to smaller businesses. Review collected by and hosted on G2.com.