MB
Misty B.
Business Owner
Small-Business (50 or fewer emp.)
"Great App"
5/5
What do you like best about SmartCustomer?

It's easy to setup and user friendly for me and my customers. Review collected by and hosted on G2.com.

What do you dislike about SmartCustomer?

I can't think of anything I dislike about it. Review collected by and hosted on G2.com.

AS
Anshul S.
MarComm Team
Mid-Market (51-1000 emp.)
"One of the best Reviews Platform"
5/5
What do you like best about SmartCustomer?

Ease of use and UI/UX of the site is really good. Review collected by and hosted on G2.com.

What do you dislike about SmartCustomer?

Nothing much to dislike. May be reports can be improved a bit. Review collected by and hosted on G2.com.

JW
Jim W.
Website Security Manager
Small-Business (50 or fewer emp.)
"Consistent and Responsive"
5/5
What do you like best about SmartCustomer?

Ease of use and management is responsive to resolving bogus review issues. Review collected by and hosted on G2.com.

What do you dislike about SmartCustomer?

Have no dislikes. Service works as expected. Review collected by and hosted on G2.com.

RC
Russell C.
Owner
Small-Business (50 or fewer emp.)
"SiteJabber"
5/5
What do you like best about SmartCustomer?

I like the customer service. They are very quick to respond when i reach out. Review collected by and hosted on G2.com.

What do you dislike about SmartCustomer?

I can't really think of anything that I dislike. The service is pretty straightforward Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"Common sense reveiw site"
4.5/5
What do you like best about SmartCustomer?

I like the ability to challenge reviews that are not based on actual experience and get them removed. Review collected by and hosted on G2.com.

What do you dislike about SmartCustomer?

Not all false reviews will get removed when challenged. Review collected by and hosted on G2.com.

Jacob C.
JC
Jacob C.
Program Coordinator
Small-Business (50 or fewer emp.)
"Great review platform"
5/5
What do you like best about SmartCustomer?

I like that it offers many features for helping with managing your site's online presence. Their plans offer the most features compared to other review platforms. Review collected by and hosted on G2.com.

What do you dislike about SmartCustomer?

Can't think of anything I dislike about them right now. Review collected by and hosted on G2.com.

RM
Robbie M.
Paralegal
Small-Business (50 or fewer emp.)
"Courtlinked.com"
5/5
What do you like best about SmartCustomer?

Review platform and option to reply back. Review collected by and hosted on G2.com.

What do you dislike about SmartCustomer?

The questionnaire section and or the questions sent in by the user on Sitejabber - this is really dislike as we want to answer questions within our scope of contact no on sitejabber. Review collected by and hosted on G2.com.

Alex V.
AV
Alex V.
CEO
Small-Business (50 or fewer emp.)
"Good Experience"
3.5/5
What do you like best about SmartCustomer?

I was able to see the reviews of many online businesses and it did help me in my decision process.

It did help me also to gain a reputation for our business Review collected by and hosted on G2.com.

What do you dislike about SmartCustomer?

Some businesses do not have so many reviews to check. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Sitejabber works for me!"
4.5/5
What do you like best about SmartCustomer?

I like how ratings can sort the reviews. Review collected by and hosted on G2.com.

What do you dislike about SmartCustomer?

Sometimes it can take a few sec for it to load, but that just may be my computer. Review collected by and hosted on G2.com.

Gina S.
GS
Gina S.
President
Small-Business (50 or fewer emp.)
"Useful for our customers"
2.5/5
What do you like best about SmartCustomer?

Great avenue for our customers to leave reviews for other to understand how it is ordering from our company. Review collected by and hosted on G2.com.

What do you dislike about SmartCustomer?

I haven't really found anything to dislike as of yet. maybe have more of a way for responses from the company? Review collected by and hosted on G2.com.