JA
Joreail A.
D
Small-Business (50 or fewer emp.)
"Great site for reviews of your business"
5/5
What do you like best about SmartCustomer?

This helped my site reach new heights and listings on Google it is easy and reviews process fast and instantly. We highly recommend using site jabber for getting people to post your review. Review collected by and hosted on G2.com.

What do you dislike about SmartCustomer?

Don't have any issues. Works great! The site doesn't have any issues. Review collected by and hosted on G2.com.

AA
Ahmed A.
E
Mid-Market (51-1000 emp.)
"Great source for reviews and authentic"
5/5
What do you like best about SmartCustomer?

The website is friendly, easy to navigate and straight forward for customers to post their reviews. The Sitejabber team is helpful.

The site offers many different plans that are affordable and integrates easily with other sites. Review collected by and hosted on G2.com.

What do you dislike about SmartCustomer?

They have a great selection of categories. I wish they would break the categories further so that you could drill down a bit more and a far more advanced research feature. Review collected by and hosted on G2.com.

Scott R.
SR
Scott R.
CEO
Small-Business (50 or fewer emp.)
"Great Review Website for Businesses"
5/5
What do you like best about SmartCustomer?

Easy to navigate the site and easy to reply to customer reviews. Review collected by and hosted on G2.com.

What do you dislike about SmartCustomer?

Some reviews would not post even with proof verification. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Best for compiling reviews!"
5/5
What do you like best about SmartCustomer?

Sitejabber makes it extremely easy to collect and display reviews from my customers. I also love how easy it is to respond to reviews and thank customers for their feedback. Review collected by and hosted on G2.com.

What do you dislike about SmartCustomer?

I'd love to see more free features, to be able to link Sitejabber to my Facebook page, and to be able to display a carousel of reviews on my website. As a very small business, I just can't afford the extra cost. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Turely Exceptional User friendly Review Platform"
5/5
What do you like best about SmartCustomer?

Sitejabber arms any business owners to control and manage their user/visitors review experience from a single user-friendly control panel that is expertly designed to collect, moderate and verify reviews. Review collected by and hosted on G2.com.

What do you dislike about SmartCustomer?

The limitations restricting businesses to fully complete their profile is a ball changer. We understand that the development of the site must have cost a fortune, yet it's us the business owners driving our users/clients to the platform to encourage a written review of "our" performance and service delivery not the other way around. Review collected by and hosted on G2.com.

SJ
Sergey J.
ADMIN
Small-Business (50 or fewer emp.)
"Convenient integration"
5/5
What do you like best about SmartCustomer?

Difficult review verification, fake reviews do not pass, you can not buy reviews, only real reviews from real people are posted Review collected by and hosted on G2.com.

What do you dislike about SmartCustomer?

There is really nothing that I don't like, since we have been using this service for our site for a long time Review collected by and hosted on G2.com.

TH
Todd H.
Owner
Small-Business (50 or fewer emp.)
"Use Sitejabber for my company The Stadium Events"
5/5
What do you like best about SmartCustomer?

Very easy to use for myself and my customers to provide feedback on the company Review collected by and hosted on G2.com.

What do you dislike about SmartCustomer?

I have had a couple of fake reviews that are not real Review collected by and hosted on G2.com.

DS
Dominic S.
Teacher
Small-Business (50 or fewer emp.)
"Great company and services!"
5/5
What do you like best about SmartCustomer?

The services are easy to use and also the customer service is always efficient if you need to ask for assistance with anything.I find the service very easy to use. Review collected by and hosted on G2.com.

What do you dislike about SmartCustomer?

Nothing,it's all good. I really can't think of anything I dislike. Review collected by and hosted on G2.com.

Dhaval C.
DC
Dhaval C.
Internet
Small-Business (50 or fewer emp.)
"We use sitejabber for our website review hostmines.com"
4.5/5
What do you like best about SmartCustomer?

They verify every reviews and make sure they are authentic. Review collected by and hosted on G2.com.

What do you dislike about SmartCustomer?

they don't provide badge/ trusted seal for our website in free account Review collected by and hosted on G2.com.

NT
Netsquad T.
Managing Director
Small-Business (50 or fewer emp.)
"Amazing company keeps the client up to date in regards with company's reputation"
5/5
What do you like best about SmartCustomer?

Customers get to see company's reputation

Both business as well as the customers get the benefit out of this Review collected by and hosted on G2.com.

What do you dislike about SmartCustomer?

Reviews are not sorted sometimes but yeah i guess that thing is not that big of an issue Review collected by and hosted on G2.com.