Nancy M.
NM
Nancy M.
Sales Intelligence Manager
Mid-Market (51-1000 emp.)
"SmartConnect Saves Hours with Easy Integrations and Reliable Performance"
4/5
What do you like best about SmartConnect?

SmartConnect’s intuitive integration tools make it easy to set up integrations using drag-and-drop mapping across multiple data sources. I especially like the Excel import feature, which lets me run integrations from Excel into SmartConnect; it genuinely saves me hours each week. The integration between Microsoft Dynamics GP, Business Central, and SmartConnect feels seamless in day-to-day use. Beyond Excel imports, the scheduling feature is a lifesaver for setting up automatic weekly data movement with minimal effort. Overall, the subscription pricing seems reasonable for the included functionality. Review collected by and hosted on G2.com.

What do you dislike about SmartConnect?

Non-technical users have had a harder time learning and using SmartConnect, particularly for complex integrations, because it requires more technical knowledge of eConnect and Microsoft Dynamics. Troubleshooting errors can be difficult, especially when finding the problem fields or managing failed scheduled tasks. Improper installation and setup can cause performance issues, errors, and configurations that result in high memory consumption or data loss. At times, SmartConnect may sort data in unexpected ways, requiring a manual SQL override. Review collected by and hosted on G2.com.

Sam G.
SG
Sam G.
System Analyst
Mid-Market (51-1000 emp.)
"Robust GP Connections That Save Our Team Time"
4/5
What do you like best about SmartConnect?

SmartConnect allows robust connections for our organization into GP. This saves our users time by freeing up tedious tasks. Also, the UI is navigation friendly as DevExpress UI is user-friendly. Review collected by and hosted on G2.com.

What do you dislike about SmartConnect?

eOne's support articles are out of date. Screenshots do not reflect current UI. Also, their support requires billable hours right off the bat. Scripting can be 'fun' too. Review collected by and hosted on G2.com.

Verified User in Utilities
UU
Verified User in Utilities
Small-Business (50 or fewer emp.)
"Best-in-Class Support, But SmartConnect Needs a More Intuitive Setup"
3.5/5
What do you like best about SmartConnect?

The support team is truly best in class. Their fast response times and genuine willingness to go above and beyond are extremely valuable, and it makes a real difference when I need help. Review collected by and hosted on G2.com.

What do you dislike about SmartConnect?

The app itself isn’t very intuitive. I tried to create new integrations based on what we already had in place, but I had a hard time finding the right documentation. Since I wasn’t at the company when we onboarded, I never received formal training on SmartConnect, which made it more difficult to get up to speed. Review collected by and hosted on G2.com.

Rick K.
RK
Rick K.
Owner
Computer Software
Mid-Market (51-1000 emp.)
"Feature-Rich and Expanding, Backed by Great Support"
4.5/5
What do you like best about SmartConnect?

Many options, always expanding. Good support. Review collected by and hosted on G2.com.

What do you dislike about SmartConnect?

Very few downsides. Once in a while a preview query inserts a TOP (X) clause into my SQL in the wrong place and the preview fails. Could work better with Git; I guess one needs to extract an archive for Git, and the archives are not as useful as I'd Ike unless you bring them back from Git and insert them back into the SmartConnect database. S.akm stuff on the grand scheme Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Intuitive to Learn, Impressively Powerful"
5/5
What do you like best about SmartConnect?

How intuitive it is to learn and yet, it's very powerful Review collected by and hosted on G2.com.

What do you dislike about SmartConnect?

How connectors are priced- a sql connector should be for SQL, not just a single sql instance. Review collected by and hosted on G2.com.

TA
Tom A.
VP
Mid-Market (51-1000 emp.)
"Effortless Integrations with Minimal Coding Required"
5/5
What do you like best about SmartConnect?

Easy to create integrations that simulate API like connections with little to no coding. Can create easily from complex database to database integrations, or more old school file upload integrations. Review collected by and hosted on G2.com.

What do you dislike about SmartConnect?

I use almost exclusively the SmartConnect.com web version. Documentation could be better especially regarding Realtime integrations. The Scheduler seems spotty about when it will and won't work and saving Integrations Processes should be allowed earlier in the process. Minor issues that I believe will be addressed in the future. Review collected by and hosted on G2.com.

Response from Ross Wendlandt of SmartConnect

Hi Tom, thank you for your feedback! We are actively working on improvements to the Scheduler and saving integration processes right now.

Verified User in Manufacturing
IM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Fast, Easy Reconciliation That Works Smoothly with Microsoft GP"
4/5
What do you like best about SmartConnect?

Easy reconciliation. Fast. Easy to troubleshoot. Works well with Microsoft GP Review collected by and hosted on G2.com.

What do you dislike about SmartConnect?

Sometimes it freezes on large batches. How small the font is on certain menus Review collected by and hosted on G2.com.

James E.
JE
James E.
Software Trainer
Mid-Market (51-1000 emp.)
"Amazing Step-by-Step Guidance and Support from Start to Finish"
5/5
What do you like best about SmartConnect?

They walk you through the process step by step, understanding what we do and how to improve our processors Review collected by and hosted on G2.com.

What do you dislike about SmartConnect?

Nothing their support was amazing from start to finish Review collected by and hosted on G2.com.

Response from Ross Wendlandt of SmartConnect

We appreciate your feedback, James!

Verified User in Music
CM
Verified User in Music
Small-Business (50 or fewer emp.)
"Welcoming Interface That Empowers Non-Developers to Build Robust Integrations"
5/5
What do you like best about SmartConnect?

The interface is welcoming to non-developers. With a little bit of functional and technical knowledge, you can build robust integrations. Review collected by and hosted on G2.com.

What do you dislike about SmartConnect?

For certain complex calculated fields, I have to go to AI/CoPilot to generate VB.net code for the logic. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Easy Setup and Broad App Connections"
5/5
What do you like best about SmartConnect?

Ability to set it up easily and add connections to many applications Review collected by and hosted on G2.com.

What do you dislike about SmartConnect?

sometimes mapping fields can become tedious

not sure ability for UPSERTS Review collected by and hosted on G2.com.