--- title: SmartConnect Reviews meta\_title: 'SmartConnect Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 58 reviews by the users' company size, role or industry to find out how SmartConnect works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 58 scale: '5' date\_modified: '2026-08-08' parent\_category: name: Data Integration Tools url: https://www.g2.com/categories/data-integration-tools --- ### SmartConnect Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **easy integrations** offered by SmartConnect, enabling seamless connectivity across diverse systems effortlessly. [(14 mentions)](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1758254&qs=pros-and-cons#reviews) Users praise the **ease of use** of SmartConnect, facilitating user-friendly data integrations and management. [(13 mentions)](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1758354&qs=pros-and-cons#reviews) Users value the **seamless connectivity** of SmartConnect, facilitating easy integration across various systems and devices. [(9 mentions)](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1759015&qs=pros-and-cons#reviews) Users love the **versatile integration capabilities** of SmartConnect, enabling seamless connections across various systems and databases. [(8 mentions)](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1758641&qs=pros-and-cons#reviews) Users praise the **exceptional customer support** of SmartConnect, valuing its fast, friendly, and effective assistance. [(7 mentions)](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1758438&qs=pros-and-cons#reviews) Users express frustration with the **lack of integrations** , finding it difficult for end users to run integrations easily. [(4 mentions)](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1984158&qs=pros-and-cons#reviews) Users find the **difficult setup** of SmartConnect frustrating, especially when troubleshooting errors or understanding required fields. [(3 mentions)](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1984159&qs=pros-and-cons#reviews) Users face **integration issues** due to confusing interfaces and lack of user-friendly functionality for end users. [(3 mentions)](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1758277&qs=pros-and-cons#reviews) Users find it challenging to manage **data errors** in SmartConnect, as troubleshooting is often unintuitive and frustrating. [(2 mentions)](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1984161&qs=pros-and-cons#reviews) Users find **difficult learning** curves with SmartConnect, requiring prior knowledge of eConnect and Dynamics GP for usage. [(2 mentions)](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1758389&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of SmartConnect ##### 1. Easy Integrations Users value the **easy integrations** offered by SmartConnect, enabling seamless connectivity across diverse systems effortlessly. [ See 14 mentions ](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1758254&qs=pros-and-cons#reviews) See Related User Reviews TA Tom A. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Integrations with Minimal Coding Required" What do you like about SmartConnect? Easy to create integrations that simulate API like connections with little to no coding. Can create easily from complex database to database integrat JW Jeff W. Mid-Market (51-1000 emp.) 5.0/5 "No-Code Integration Made Easy, But Needs Better End-User Access" What do you like about SmartConnect? No code integration. Easy to use. Can connect to anything! ##### 2. Ease of Use Users praise the **ease of use** of SmartConnect, facilitating user-friendly data integrations and management. [ See 13 mentions ](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1758354&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 5.0/5 "Easy way to import data into Dynamics GP" What do you like about SmartConnect? SmartConnect is very user friendly, can work with simple Excel files and upload mega amounts of data! ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Setup and Seamless Imports with SmartConnect" What do you like about SmartConnect? Ease of setup and use - SmartConnect works really great especially when using pre-defined templates for the imports. We use it several times a day. It ##### 3. Connectivity Users value the **seamless connectivity** of SmartConnect, facilitating easy integration across various systems and devices. [ See 9 mentions ](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1759015&qs=pros-and-cons#reviews) See Related User Reviews JW Jeff W. Mid-Market (51-1000 emp.) 5.0/5 "No-Code Integration Made Easy, But Needs Better End-User Access" What do you like about SmartConnect? No code integration. Easy to use. Can connect to anything! ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 4.0/5 "SmartConnect Cloud Integration with Rest API and Business Central" What do you like about SmartConnect? The integration mappings and groups are intuitive and work well once configured. ##### 4. Integrations Users love the **versatile integration capabilities** of SmartConnect, enabling seamless connections across various systems and databases. [ See 8 mentions ](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1758641&qs=pros-and-cons#reviews) See Related User Reviews TA Tom A. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Integrations with Minimal Coding Required" What do you like about SmartConnect? Easy to create integrations that simulate API like connections with little to no coding. Can create easily from complex database to database integrat DM Don M. Mid-Market (51-1000 emp.) 5.0/5 "Best Integration tool for Dynamics" What do you like about SmartConnect? Ease of use on integrations. facilitate both simple and complex data handling. Easy to integrate to Dynamics for transactions and master files. ##### 5. Customer Support Users praise the **exceptional customer support** of SmartConnect, valuing its fast, friendly, and effective assistance. [ See 7 mentions ](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1758438&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Setup and Seamless Imports with SmartConnect" What do you like about SmartConnect? Ease of setup and use - SmartConnect works really great especially when using pre-defined templates for the imports. We use it several times a day. It ![Christopher G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher G.") CG Christopher G. Mid-Market (51-1000 emp.) 5.0/5 "Great Support" What do you like about SmartConnect? Never had a problem with the software and the time I've used support was easy and quick! By the time I initially contacted chat support, within an hou ### 5 Cons or Disadvantages of SmartConnect ##### 1. Lack of Integrations Users express frustration with the **lack of integrations** , finding it difficult for end users to run integrations easily. [ See 4 mentions ](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1984158&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Effortless Data Uploads, But Needs SSO Integration" What do you dislike about SmartConnect? Lack of SSO with Active Directory, older version let you use AD when logging in JW Jeff W. Mid-Market (51-1000 emp.) 5.0/5 "No-Code Integration Made Easy, But Needs Better End-User Access" What do you dislike about SmartConnect? Lack of easy way for end users to run the integration. ##### 2. Difficult Setup Users find the **difficult setup** of SmartConnect frustrating, especially when troubleshooting errors or understanding required fields. [ See 3 mentions ](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1984159&qs=pros-and-cons#reviews) See Related User Reviews ![Corey C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Corey C.") CC Corey C. Small-Business (50 or fewer emp.) 4.0/5 "SmartConnect has been a solid solution for integrations with Dynamics GP." What do you dislike about SmartConnect? Sometimes it's very difficult to manage what is going on with errors in SmartConnect. It is not always intuitive to troubleshoot some issues. ![Anthony W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony W.") AW Anthony W. Mid-Market (51-1000 emp.) 5.0/5 "Game changer" What do you dislike about SmartConnect? The way me and my customers use SmartConnect, there are really just things I'd like to see improved. One would be the length of time integration logs ##### 3. Integration Issues Users face **integration issues** due to confusing interfaces and lack of user-friendly functionality for end users. [ See 3 mentions ](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1758277&qs=pros-and-cons#reviews) See Related User Reviews JW Jeff W. Mid-Market (51-1000 emp.) 5.0/5 "No-Code Integration Made Easy, But Needs Better End-User Access" What do you dislike about SmartConnect? Lack of easy way for end users to run the integration. ![Anthony W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony W.") AW Anthony W. Mid-Market (51-1000 emp.) 5.0/5 "Game changer" What do you dislike about SmartConnect? The way me and my customers use SmartConnect, there are really just things I'd like to see improved. One would be the length of time integration logs ##### 4. Data Management Users find it challenging to manage **data errors** in SmartConnect, as troubleshooting is often unintuitive and frustrating. [ See 2 mentions ](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1984161&qs=pros-and-cons#reviews) See Related User Reviews ![Corey C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Corey C.") CC Corey C. Small-Business (50 or fewer emp.) 4.0/5 "SmartConnect has been a solid solution for integrations with Dynamics GP." What do you dislike about SmartConnect? Sometimes it's very difficult to manage what is going on with errors in SmartConnect. It is not always intuitive to troubleshoot some issues. KD Karen D. Mid-Market (51-1000 emp.) 5.0/5 "User-friendly and intuitive solution for custom integrations" What do you dislike about SmartConnect? I'm getting used to the newer versions, but I prefer the way data sources were handled in SmartConnect 2018. ##### 5. Difficult Learning Users find **difficult learning** curves with SmartConnect, requiring prior knowledge of eConnect and Dynamics GP for usage. [ See 2 mentions ](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1758389&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 4.0/5 "SmartConnect Cloud Integration with Rest API and Business Central" What do you dislike about SmartConnect? Debugging can be difficult with Rest API's. When using for a Get request, the total payload cannot be accessed. This can make for difficult troublesho ![Kerry H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kerry H.") KH Kerry H. Small-Business (50 or fewer emp.) 5.0/5 "SmartConnect - your complete data integration tool set" What do you dislike about SmartConnect? Usually sold to end user as a simple integration tool for anyone... This is not accurate. You do need to have a understanding of eConnect and some dat ![Corey C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Corey C.") CC Corey C. Technical Consultant Information Technology and Services Small-Business (50 or fewer emp.) 3/31/2025 "SmartConnect has been a solid solution for integrations with Dynamics GP." 4/5 What do you like best about SmartConnect? SmartConnect has a very versatile interface allowing you to integrate virtually anything from any system into the target system. The target can be anything from another ERP platform all the way to a simple text file. Review collected by and hosted on G2.com. What do you dislike about SmartConnect? Sometimes it's very difficult to manage what is going on with errors in SmartConnect. It is not always intuitive to troubleshoot some issues. Review collected by and hosted on G2.com. What problems is SmartConnect solving and how is that benefiting you? Integrating external systems with Dynamics GP in both a hands-on and automated implementation. Automation is great when it doesn't fail. Review collected by and hosted on G2.com. Show More Response from Hillary Sorenson of SmartConnect [Editedit](https://www.g2.com/survey_responses/smartconnect-review-10998953/official_response/edit) Thanks for the great feedback! We’re glad SmartConnect’s flexibility has been a solid fit for your Dynamics GP integrations. We hear you on the troubleshooting challenges—always looking for ways to improve there. Appreciate you sharing your experience! Validated ReviewerIncentivizedSource: G2 invite on behalf of seller CG Chamus G. Technical Consultant Small-Business (50 or fewer emp.) 3/20/2025 "SmartConnect is what it says it is. A smart way to connect your data!" 5/5 What do you like best about SmartConnect? Options to connect what you need. Gives the ability to view all of your data inside of BC. Review collected by and hosted on G2.com. What do you dislike about SmartConnect? No complaints so far. I think there are ways to connect any data source, though I'm sure some might take more work than others to set up depending on how obscure, but that is to be expected. Review collected by and hosted on G2.com. What problems is SmartConnect solving and how is that benefiting you? Typically, we'll recommend it to users/clients to preserve and easily view data from before their upgrade to Business Central Cloud. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ken J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ken J.") KJ Ken J. Member Small-Business (50 or fewer emp.) 12/5/2024 "SmartConnect: Powerful, Smart, Efficient solutions for any kind of integration needs" 5/5 What do you like best about SmartConnect? We have customers with complicated integration requirements from various external systems. SmartConnect allows us to configure these connections as easily or complicated as need requires. When the situation arises that we need help, we've found eOne's support fast, friendly and effective. Review collected by and hosted on G2.com. What do you dislike about SmartConnect? We can't find fault in this, as companies are in it for profit, but SmartConnect is not inexpensive. Review collected by and hosted on G2.com. What problems is SmartConnect solving and how is that benefiting you? External systems data integration. Our primary data sources are outside of Dynamics GP and SmartConnect allows us to schedule regular integration jobs to keep the two systems nearly realtime. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller DM Don M. Mid-Market (51-1000 emp.) 4/11/2025 "Best Integration tool for Dynamics" 5/5 What do you like best about SmartConnect? Ease of use on integrations. facilitate both simple and complex data handling. Easy to integrate to Dynamics for transactions and master files. Review collected by and hosted on G2.com. What do you dislike about SmartConnect? Speed on the online version is variable. The local version is very quick. Review collected by and hosted on G2.com. What problems is SmartConnect solving and how is that benefiting you? allows master file and transactional data to be communicated between end points. Facilitates the integration of line of buiness applications and the Financial systems. Review collected by and hosted on G2.com. Show More Response from Hillary Sorenson of SmartConnect [Editedit](https://www.g2.com/survey_responses/smartconnect-review-11039745/official_response/edit) Thanks for the kind words! We're glad SmartConnect is making both simple and complex integrations easier for you—especially with Dynamics. We appreciate the note on online speed and are always working to improve performance. Thanks for being part of the SmartConnect community! Validated ReviewerSource: Organic ![Kerry H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kerry H.") KH Kerry H. Community Expert Small-Business (50 or fewer emp.) 12/14/2024 "SmartConnect - your complete data integration tool set" 5/5 What do you like best about SmartConnect? Simple to Complex Integration Possibilities. You have unlimited abilities to manage your imports from simple to complete utilizing full scripting capabilities with t-sql, C# or VBA. Combined with pre and post integration steps, you can do anything. Add in error recovery and re-processing it is the whole package. Review collected by and hosted on G2.com. What do you dislike about SmartConnect? Usually sold to end user as a simple integration tool for anyone... This is not accurate. You do need to have a understanding of eConnect and some data understanding of Dynamics GP. Review collected by and hosted on G2.com. What problems is SmartConnect solving and how is that benefiting you? Once templates are developed it solves 90% of the daily routines all accounting departments have, and saves your company many hours of effort. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") CC Verified User in Consulting Small-Business (50 or fewer emp.) 3/20/2025 "SmartConnect is our go to integration tool for Client ERP systems" 4.5/5 What do you like best about SmartConnect? It is easy enough for an end-user to create an integration, but has the capabilities to write much more complex integrations. Review collected by and hosted on G2.com. What do you dislike about SmartConnect? The restrictions placed on the number of connections which can be utilized in the new version can be challenging. Review collected by and hosted on G2.com. What problems is SmartConnect solving and how is that benefiting you? Running unattended integrations once, or through a time span, makes our clients much more efficient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Alexander B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexander B.") AB Alexander B. Bereichsleiter IT Mid-Market (51-1000 emp.) 6/26/2024 "Very powerful tool to transfer data between different systems" 5/5 What do you like best about SmartConnect? Very powerful tool, especially when used together with eOne PopDock. The collaboration with eOne and the support on our main project last year was fantastic. We never had a requirement for our integration, that could not be implemented with it. Quick implementation for new integrations. Review collected by and hosted on G2.com. What do you dislike about SmartConnect? The first steps may have been a bit difficult, as with any new software. Review collected by and hosted on G2.com. What problems is SmartConnect solving and how is that benefiting you? We moved from Scribe to SmartConnect to sync our Dynamics Business Central on premise system with Dynamics 365 CRM in the cloud. With the new SmartConnect solution that we've build together with eOne consultants we are very flexible and can customize the integrations on our own. Together with PopDock we get a very powerful tool. Now we use SmartConnect also for integration of other systems. With the capability to transform almost every data with JavaScript as needed we can implement new integrations with complex transformations very quick. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic RV Roger V. Sr Implementation Consultant Mid-Market (51-1000 emp.) 6/26/2024 "SmartConnect - Connecting your systems together seamlessly" 5/5 What do you like best about SmartConnect? SmartConnect is a user friendly tool that allows you to take data from virtually any source and map it to almost any destination. I mainly work with integrating to/from Dynamics GP, Dynamics CRM and Dynamics BC and the out of the box support for these platforms is outstanding. Review collected by and hosted on G2.com. What do you dislike about SmartConnect? Performance can be an issue on very large datasets and/or working with flat files. Review collected by and hosted on G2.com. What problems is SmartConnect solving and how is that benefiting you? SmartConnect allows us to assist our clients with simple to complex data integration needs with a tool that we can teach to the client so they can learn and become self sufficient. Whether the need is integrating Web Orders into the ERP System, keeping the ERP and CRM systems in sync, or creating exports needed for external systems, SmartConnect allows us to easily handle it all. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") UC Verified User in Consulting Small-Business (50 or fewer emp.) 3/27/2025 "SmartConnect Is Amazing" 5/5 What do you like best about SmartConnect? I work integrating to and from Dynamics GP. SmartConnect is very user friendly. You can take data from virtually any place and map it to any place. There are endless possibilities. Their customer support is absolutely the best. Review collected by and hosted on G2.com. What do you dislike about SmartConnect? The initial login takes a bit of time, but I don't ever have performance issues. Review collected by and hosted on G2.com. What problems is SmartConnect solving and how is that benefiting you? Integrations are much easier and that saves me a lot of time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 12/6/2024 "SmartConnect is so user friendly and easy to learn." 5/5 What do you like best about SmartConnect? The ease of use and learning the product is so quick. You can get up and running an import in no time. The customer support providd by eOne is outstanding! Review collected by and hosted on G2.com. What do you dislike about SmartConnect? I honestly can't say that there is anything I do not like about SmartConnect. Review collected by and hosted on G2.com. What problems is SmartConnect solving and how is that benefiting you? SmartConnect eliminates the need to manually enter data from one system to another. It also streamlines process flows between systems and ensures the data integrity between systems. Having the ability to schedule integrations is such a big factor in making data real time and up to date. SmartConnect also helps data control of master records between systems by having the ability to hve rules and logic already built in to the software. Review collected by and hosted on G2.com. 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