--- title: SmartConnect Reviews meta\_title: 'SmartConnect Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 58 reviews by the users' company size, role or industry to find out how SmartConnect works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 58 scale: '5' date\_modified: '2026-08-08' parent\_category: name: Data Integration Tools url: https://www.g2.com/categories/data-integration-tools --- ### SmartConnect Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **easy integrations** offered by SmartConnect, enabling seamless connectivity across diverse systems effortlessly. [(14 mentions)](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1758254&qs=pros-and-cons#reviews) Users praise the **ease of use** of SmartConnect, facilitating user-friendly data integrations and management. [(13 mentions)](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1758354&qs=pros-and-cons#reviews) Users value the **seamless connectivity** of SmartConnect, facilitating easy integration across various systems and devices. [(9 mentions)](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1759015&qs=pros-and-cons#reviews) Users love the **versatile integration capabilities** of SmartConnect, enabling seamless connections across various systems and databases. [(8 mentions)](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1758641&qs=pros-and-cons#reviews) Users praise the **exceptional customer support** of SmartConnect, valuing its fast, friendly, and effective assistance. [(7 mentions)](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1758438&qs=pros-and-cons#reviews) Users express frustration with the **lack of integrations** , finding it difficult for end users to run integrations easily. [(4 mentions)](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1984158&qs=pros-and-cons#reviews) Users find the **difficult setup** of SmartConnect frustrating, especially when troubleshooting errors or understanding required fields. [(3 mentions)](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1984159&qs=pros-and-cons#reviews) Users face **integration issues** due to confusing interfaces and lack of user-friendly functionality for end users. [(3 mentions)](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1758277&qs=pros-and-cons#reviews) Users find it challenging to manage **data errors** in SmartConnect, as troubleshooting is often unintuitive and frustrating. [(2 mentions)](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1984161&qs=pros-and-cons#reviews) Users find **difficult learning** curves with SmartConnect, requiring prior knowledge of eConnect and Dynamics GP for usage. [(2 mentions)](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1758389&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of SmartConnect ##### 1. Easy Integrations Users value the **easy integrations** offered by SmartConnect, enabling seamless connectivity across diverse systems effortlessly. [ See 14 mentions ](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1758254&qs=pros-and-cons#reviews) See Related User Reviews TA Tom A. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Integrations with Minimal Coding Required" What do you like about SmartConnect? Easy to create integrations that simulate API like connections with little to no coding. Can create easily from complex database to database integrat JW Jeff W. Mid-Market (51-1000 emp.) 5.0/5 "No-Code Integration Made Easy, But Needs Better End-User Access" What do you like about SmartConnect? No code integration. Easy to use. Can connect to anything! ##### 2. Ease of Use Users praise the **ease of use** of SmartConnect, facilitating user-friendly data integrations and management. [ See 13 mentions ](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1758354&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 5.0/5 "Easy way to import data into Dynamics GP" What do you like about SmartConnect? SmartConnect is very user friendly, can work with simple Excel files and upload mega amounts of data! ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Setup and Seamless Imports with SmartConnect" What do you like about SmartConnect? Ease of setup and use - SmartConnect works really great especially when using pre-defined templates for the imports. We use it several times a day. It ##### 3. Connectivity Users value the **seamless connectivity** of SmartConnect, facilitating easy integration across various systems and devices. [ See 9 mentions ](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1759015&qs=pros-and-cons#reviews) See Related User Reviews JW Jeff W. Mid-Market (51-1000 emp.) 5.0/5 "No-Code Integration Made Easy, But Needs Better End-User Access" What do you like about SmartConnect? No code integration. Easy to use. Can connect to anything! ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 4.0/5 "SmartConnect Cloud Integration with Rest API and Business Central" What do you like about SmartConnect? The integration mappings and groups are intuitive and work well once configured. ##### 4. Integrations Users love the **versatile integration capabilities** of SmartConnect, enabling seamless connections across various systems and databases. [ See 8 mentions ](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1758641&qs=pros-and-cons#reviews) See Related User Reviews TA Tom A. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Integrations with Minimal Coding Required" What do you like about SmartConnect? Easy to create integrations that simulate API like connections with little to no coding. Can create easily from complex database to database integrat DM Don M. Mid-Market (51-1000 emp.) 5.0/5 "Best Integration tool for Dynamics" What do you like about SmartConnect? Ease of use on integrations. facilitate both simple and complex data handling. Easy to integrate to Dynamics for transactions and master files. ##### 5. Customer Support Users praise the **exceptional customer support** of SmartConnect, valuing its fast, friendly, and effective assistance. [ See 7 mentions ](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1758438&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Setup and Seamless Imports with SmartConnect" What do you like about SmartConnect? Ease of setup and use - SmartConnect works really great especially when using pre-defined templates for the imports. We use it several times a day. It ![Christopher G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher G.") CG Christopher G. Mid-Market (51-1000 emp.) 5.0/5 "Great Support" What do you like about SmartConnect? Never had a problem with the software and the time I've used support was easy and quick! By the time I initially contacted chat support, within an hou ### 5 Cons or Disadvantages of SmartConnect ##### 1. Lack of Integrations Users express frustration with the **lack of integrations** , finding it difficult for end users to run integrations easily. [ See 4 mentions ](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1984158&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Effortless Data Uploads, But Needs SSO Integration" What do you dislike about SmartConnect? Lack of SSO with Active Directory, older version let you use AD when logging in JW Jeff W. Mid-Market (51-1000 emp.) 5.0/5 "No-Code Integration Made Easy, But Needs Better End-User Access" What do you dislike about SmartConnect? Lack of easy way for end users to run the integration. ##### 2. Difficult Setup Users find the **difficult setup** of SmartConnect frustrating, especially when troubleshooting errors or understanding required fields. [ See 3 mentions ](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1984159&qs=pros-and-cons#reviews) See Related User Reviews ![Corey C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Corey C.") CC Corey C. Small-Business (50 or fewer emp.) 4.0/5 "SmartConnect has been a solid solution for integrations with Dynamics GP." What do you dislike about SmartConnect? Sometimes it's very difficult to manage what is going on with errors in SmartConnect. It is not always intuitive to troubleshoot some issues. ![Anthony W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony W.") AW Anthony W. Mid-Market (51-1000 emp.) 5.0/5 "Game changer" What do you dislike about SmartConnect? The way me and my customers use SmartConnect, there are really just things I'd like to see improved. One would be the length of time integration logs ##### 3. Integration Issues Users face **integration issues** due to confusing interfaces and lack of user-friendly functionality for end users. [ See 3 mentions ](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1758277&qs=pros-and-cons#reviews) See Related User Reviews JW Jeff W. Mid-Market (51-1000 emp.) 5.0/5 "No-Code Integration Made Easy, But Needs Better End-User Access" What do you dislike about SmartConnect? Lack of easy way for end users to run the integration. ![Anthony W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony W.") AW Anthony W. Mid-Market (51-1000 emp.) 5.0/5 "Game changer" What do you dislike about SmartConnect? The way me and my customers use SmartConnect, there are really just things I'd like to see improved. One would be the length of time integration logs ##### 4. Data Management Users find it challenging to manage **data errors** in SmartConnect, as troubleshooting is often unintuitive and frustrating. [ See 2 mentions ](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1984161&qs=pros-and-cons#reviews) See Related User Reviews ![Corey C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Corey C.") CC Corey C. Small-Business (50 or fewer emp.) 4.0/5 "SmartConnect has been a solid solution for integrations with Dynamics GP." What do you dislike about SmartConnect? Sometimes it's very difficult to manage what is going on with errors in SmartConnect. It is not always intuitive to troubleshoot some issues. KD Karen D. Mid-Market (51-1000 emp.) 5.0/5 "User-friendly and intuitive solution for custom integrations" What do you dislike about SmartConnect? I'm getting used to the newer versions, but I prefer the way data sources were handled in SmartConnect 2018. ##### 5. Difficult Learning Users find **difficult learning** curves with SmartConnect, requiring prior knowledge of eConnect and Dynamics GP for usage. [ See 2 mentions ](https://www.g2.com/products/smartconnect/reviews?filters%5Bsentiment_snippet%5D=1758389&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 4.0/5 "SmartConnect Cloud Integration with Rest API and Business Central" What do you dislike about SmartConnect? Debugging can be difficult with Rest API's. When using for a Get request, the total payload cannot be accessed. This can make for difficult troublesho ![Kerry H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kerry H.") KH Kerry H. Small-Business (50 or fewer emp.) 5.0/5 "SmartConnect - your complete data integration tool set" What do you dislike about SmartConnect? Usually sold to end user as a simple integration tool for anyone... This is not accurate. You do need to have a understanding of eConnect and some dat ![Michelle K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle K.") MK Michelle K. 11/13/2025 "Effortless Integration, Exceptional Support" 5/5 What do you like best about SmartConnect? I truly appreciate SmartConnect for its usability and efficiency. The tool is incredibly easy to use and configure integration maps, allowing me to set up a basic integration within just a few minutes. This user-friendly nature significantly reduces the manual data entry process, thus enhancing our operational efficiency. We’ve been using SmartConnect for about 15 years, and the initial training and setup were very smooth, indicating the product’s robustness and thoughtful design. Additionally, I am extremely pleased with the outstanding support from the eOne team. Their product line simplifies our jobs and makes them more efficient, combining great software with a fantastic team, from help desk to developers to sales, who always provide top-notch support whenever needed. Review collected by and hosted on G2.com. What do you dislike about SmartConnect? There is nothing to dislike! Review collected by and hosted on G2.com. What problems is SmartConnect solving and how is that benefiting you? I use SmartConnect to integrate data into CRM and ERP systems, reducing manual data entry with easy setup for quick integration. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from Pop Up ![Verified User in Facilities Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Facilities Services") IF Verified User in Facilities Services Mid-Market (51-1000 emp.) 6/4/2020 "Easy way to import data into Dynamics GP" 5/5 What do you like best about SmartConnect? SmartConnect is very user friendly, can work with simple Excel files and upload mega amounts of data! Review collected by and hosted on G2.com. What do you dislike about SmartConnect? Wish the knowledge forum was better - hard to find answers Review collected by and hosted on G2.com. What problems is SmartConnect solving and how is that benefiting you? Problems solved include importing multiple types of transactions into accounting software with a press of a button. Benefits include reduction of data entry errors Review collected by and hosted on G2.com. Show More 4/21/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Restaurants](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Restaurants") AR Verified User in Restaurants Mid-Market (51-1000 emp.) 1/12/2026 "Effortless Setup and Seamless Imports with SmartConnect" 5/5 What do you like best about SmartConnect? Ease of setup and use - SmartConnect works really great especially when using pre-defined templates for the imports. We use it several times a day. It's rare we have an issue with SmartConnect that requires customer support but they are very responsive and helpful. Review collected by and hosted on G2.com. What do you dislike about SmartConnect? When selecting for a file to upload it would be nice if it sorted files most recent at the top to avoid having to scroll down. Review collected by and hosted on G2.com. What problems is SmartConnect solving and how is that benefiting you? Importing huge volumes of data, eliminating the need for manual entry and reducing data errors. Review collected by and hosted on G2.com. Show More Response from Ross Wendlandt of SmartConnect [Editedit](https://www.g2.com/survey_responses/smartconnect-review-12203201/official_response/edit) Glad to hear the SmartConnect templates are saving you time! Current UserValidated ReviewerSource: Organic MR Mike R. Manager Integrations Mid-Market (51-1000 emp.) 6/17/2025 "Versatile Tool and Great Support" 4.5/5 What do you like best about SmartConnect? It allows me to move data between our multiple environments and systems with a minimal amount of effort. It gives us seamless integration with our Microsoft GP ERP system. I throw lots of questions at support and they are extremely responsive while providing potential solutions to my situations Review collected by and hosted on G2.com. What do you dislike about SmartConnect? With the large number of integrations we have, I would like a more robust capability for source control. Review collected by and hosted on G2.com. What problems is SmartConnect solving and how is that benefiting you? Integrations between our WMS and ERP, ERP and cloud eCommerce platforms, ERP and Salesforce. We also use it for many custom integrations into our ERP systems for accounting function and data exchanges with multiple external products. The product allows us to effectively utilize outside products with our core systems Review collected by and hosted on G2.com. Show More Response from Ross Wendlandt of SmartConnect [Editedit](https://www.g2.com/survey_responses/smartconnect-review-11305041/official_response/edit) Hi Mike, good to hear your integrations are simple and effective! I just sent you an email, would love to hear how we can improve the source control in SmartConnect. Current UserValidated ReviewerSource: Organic ![Anthony W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony W.") AW Anthony W. Consultant Mid-Market (51-1000 emp.) 3/11/2025 "Game changer" 5/5 What do you like best about SmartConnect? I use the software almost every day and it is being used every day via the scheduling feature even if I do not need to log in. It's fairly easy to install and very easy to upgrade. The user interace is very intuitive and they offer a tremendous number of endpoints to integrate to/from. Also, their tech support is very good. I only contact them when I've tried everything I know to try. They are thoughtful, thorough and timely in their responses. Review collected by and hosted on G2.com. What do you dislike about SmartConnect? The way me and my customers use SmartConnect, there are really just things I'd like to see improved. One would be the length of time integration logs are maintained. It's not bad, but I'd like to see at least 90 days. Also, the Global Variables concept is very clever, however there could be more documentation on how best to leverage this feature. Lastly, the web site is so-so. It used to be much more intuitive to me but an overhaul in 2023 or 2024 made it a bit more confusing to search their knowledgebase specifically. Review collected by and hosted on G2.com. What problems is SmartConnect solving and how is that benefiting you? It enables my customers to send and receive data to/from a lot of different systems. Because it works so well, I look better in my customer's eyes since their business systems are flowing smoothly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JW Jeff W. GP Services Business Analyst Mid-Market (51-1000 emp.) 10/20/2025 "No-Code Integration Made Easy, But Needs Better End-User Access" 5/5 What do you like best about SmartConnect? No code integration. Easy to use. Can connect to anything! Review collected by and hosted on G2.com. What do you dislike about SmartConnect? Lack of easy way for end users to run the integration. Review collected by and hosted on G2.com. What problems is SmartConnect solving and how is that benefiting you? Unable to paste data into GP from spreadsheets. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Christopher G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher G.") CG Christopher G. Information Technology Manager Mid-Market (51-1000 emp.) 6/12/2025 "Great Support" 5/5 What do you like best about SmartConnect? Never had a problem with the software and the time I've used support was easy and quick! By the time I initially contacted chat support, within an hour I had a solution and which with other companies normally would be a multiple business day ordeal. Cameron H. and Pat were great to work with. Also they have step by step video tutorials that make upgrading much easier. Review collected by and hosted on G2.com. What do you dislike about SmartConnect? I have no comments to add at this time!! Review collected by and hosted on G2.com. What problems is SmartConnect solving and how is that benefiting you? Mass Uploading data to internal databases Review collected by and hosted on G2.com. Show More Response from Ross Wendlandt of SmartConnect [Editedit](https://www.g2.com/survey_responses/smartconnect-review-11290498/official_response/edit) Thank you for your feedback, Christopher! Sounds like everything is going smoothly for you. I will make sure Cameron and Pat get their deserved props! Validated ReviewerSource: Organic KD Karen D. Senior Implementation Specialist Mid-Market (51-1000 emp.) 12/10/2024 "User-friendly and intuitive solution for custom integrations" 5/5 What do you like best about SmartConnect? SmartConnect's intuitive user-interface makes it easy to create custom integrations. It's great for importing master data into a new database as well as keeping it in sync between multiple databases. It is also a wonderful option for ongoing transactional integrations between databases. It handles all my integration needs: supporting multiple sources and destinations, scheduling, and data transformation. eOne's website includes a helpful knowledgebase for troubleshooting issues. Review collected by and hosted on G2.com. What do you dislike about SmartConnect? I'm getting used to the newer versions, but I prefer the way data sources were handled in SmartConnect 2018. Review collected by and hosted on G2.com. What problems is SmartConnect solving and how is that benefiting you? SmartConnect streamlines and improves the accuracy of master data loads and beginning balance loads for implementation projects. It is an awesome way to develop and manage custom integrations between databases or system. It empowers me to build the integrations independently - without the assistance of a software developer. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") CR Verified User in Retail Mid-Market (51-1000 emp.) 7/23/2025 "SmartConnect Cloud Integration with Rest API and Business Central" 4/5 What do you like best about SmartConnect? The integration mappings and groups are intuitive and work well once configured. Review collected by and hosted on G2.com. What do you dislike about SmartConnect? Debugging can be difficult with Rest API's. When using for a Get request, the total payload cannot be accessed. This can make for difficult troubleshooting without using an external tool. Review collected by and hosted on G2.com. What problems is SmartConnect solving and how is that benefiting you? Needed an integration between a point of sale system and Microsoft Business Central Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Enterprise (\> 1000 emp.) 10/21/2025 "Effortless Data Uploads, But Needs SSO Integration" 5/5 What do you like best about SmartConnect? Ability to upload data from one source to another. Use it to monitor folders to upload data Review collected by and hosted on G2.com. What do you dislike about SmartConnect? Lack of SSO with Active Directory, older version let you use AD when logging in Review collected by and hosted on G2.com. What problems is SmartConnect solving and how is that benefiting you? They are not working on anything for us at this time Review collected by and hosted on G2.com. 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