SS

Simon S.

Owner

Small-Business (50 or fewer emp.)

12/22/2020

"Simple, scalable and functional"

5/5

What do you like best about Smartcat?

Simple and largely intuitive interface. Reliable. Consistently good performance although slows somewhat in US business hours. Good range of translators, good choice of MT technologies. Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

Not without its bugs in terms of refresh and, particularly filtering options. Supplier payments area notably susceptible to this. Always workarounds and support team fast and helpful. Review collected by and hosted on G2.com.

Recommendations to others considering Smartcat:

Based upon my personal experiences in setting up and managing a growing team of post-MT translators on Smartcat, I would happily recommend the platform. I was originally directed to it by an editor in one of our internal language teams as a means by which to rapidly assemble a language team. And she has been proven to be absolutely correct! Review collected by and hosted on G2.com.

What problems is Smartcat solving and how is that benefiting you?

Required rapid creation of English to German translation capability within strict cost parameters. Achieved rapidly with considerable onboarding help from SC account management. Estimate 80% fewer conversational transactions to assemble team. Review collected by and hosted on G2.com.

AP

Alexey P.

Self-employed

Small-Business (50 or fewer emp.)

12/3/2020

"Highly functional and easy-to-use website for interpreters and translators"

5/5

What do you like best about Smartcat?

This is a nice platform which helps interpreters interact with clients, receive payments, perform tasks etc.

It possesses intuitive design, lots of useful features, and little to no red tape.

For instance, you can suggest that your clients pay you via SmartCat, which is especially great for international transactions.

You can also keep track of your completed tasks and payments for them. Probably it is also possible to automate the time-consuming process of invoicing clients.

I am really loving it a lot already although I haven't yet unlocked many of the features that this platform offers to its users. Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

I have indeed yet to encounter something that I dislike about SmartCat.

Maybe I just haven't been enjoying it long enough. Review collected by and hosted on G2.com.

Recommendations to others considering Smartcat:

I highly recommend that you use this platform as an independent translator or interpreter, as a sole proprietor or a company.

In all of these cases, SmartCat appears to be worth a try.

Thanks to the people who have developed this project! Review collected by and hosted on G2.com.

What problems is Smartcat solving and how is that benefiting you?

The best thing for me right now is the fact that I can receive payments from my clients with a lot of ease and almost zero bureaucracy.

I am also thinking of how I could use SmartCat as a machine translation tool. The trial has obviously yielded nice results, and I will dig further into the ways of integrating it with my daily translation jobs. There seem to be some useful tools for that, as I have seen during the tutorial trial. Review collected by and hosted on G2.com.

SA

Sandra A.

Project Management

Small-Business (50 or fewer emp.)

10/2/2020

"SmartCat is our best partner"

5/5

What do you like best about Smartcat?

SmartCat answers our needs. You help us to improve our services every time you launch a new feature. Thanks for listening to us and overall thanks for providing what we need. You are so flexible that we feel very lucky working with you.

We changed the way we work thanks to you: We run all our TMs and glossary in SmarCat, we create quotes and invoices in SmarCat, we assign the projects, we imported our list of trusted vendors, we use your workplace to find new vendors in some languages, we like the friendly interface, no vendors complain about how difficult it is to use, we love can download a different version of the documents and compare them, we love the bilingual doc file. Since we use SmartCat we have no issues regarding the compatibility between CAT tools, licenses issues, etc. We love that our vendors can discuss about the terminology in the comments tab. Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

There are a few bugs but you are always open to listen to us and you solve them really quickly. You have a great team.

We would like to be able to download the list of comments so we can analyze them easily during the QA steps. We would like to edit invoices easily, create and send POs to our vendors so they know exactly what they will earn and the deadlines. We would also love to have a start date for vendors so the editors know when they will receive the translation if we do not work on the file simultaneously. Hopefully, some of this recommendation will be available soon. Review collected by and hosted on G2.com.

Recommendations to others considering Smartcat:

SmartCat is great for everyone: Translators that look for more jobs, translation companies that look for professionals and want to have everything in a singles place: TMs, glossaries, quotes, invoices, vendors. Review collected by and hosted on G2.com.

What problems is Smartcat solving and how is that benefiting you?

Fast workflow, fast assignments, control of the process, good communication with vendors, maintenance and use of TM and glossaries, everything is in one place: quotes, projects and invoices, user interface, easy, no vendor's licenses, no incompatibility issues, etc. Review collected by and hosted on G2.com.

PO

Patrick O.

Visiting Assistant Professor of Theology

Small-Business (50 or fewer emp.)

10/1/2020

"Huge savings in time and money for a high quality result"

5/5

What do you like best about Smartcat?

Smartcat is a great find, allowing us to maximize our budget while still getting great results. The combination of machine translation and human involvement facilitates a strong workflow and they handle everything from the initial translation to coordinating with our own human editors and/or hiring freelancers connected to their network. It's free to use but they have some great tools for great cost to expand the functionality. Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

Process of getting things started for our own translator was a bit tricky, but worked out with only minor bumps. And this is the only downside we've had, so that's not much at all. Review collected by and hosted on G2.com.

What problems is Smartcat solving and how is that benefiting you?

We are an educational institution designing online courses for a global audience using Articulate. Our institutional translation department is used to more traditional document kind of tasks. Realizing Articulate exports xlif files for translation led us to Smartcat and we haven't looked back. Very quick and easy to use, with amazing results. Smartcat has been a huge win for our team and we've trumpeted its value to our senior administrators. Review collected by and hosted on G2.com.

DG

Didzis G.

Owner, Head of Development

Small-Business (50 or fewer emp.)

9/30/2020

"Very agile system, best in price/performance."

5/5

What do you like best about Smartcat?

We at IdeaText are pleasantly surprised about the fact of how well this system is coming together. What would otherwise be a pile of 4 systems is seamlessly combined into one. It also plays very nice with other systems through API's. Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

The project management side of SmartCAT could use some improvements and options, but releases are being rolled out every two weeks, and there are a lot of great suggestions on the table already, I believe they'll be implemented in the near future. Review collected by and hosted on G2.com.

Recommendations to others considering Smartcat:

Try it out, it's free for the larger portion of the software. Once you've tested it out and hit the subscription restrictions, you'll be convinced. Review collected by and hosted on G2.com.

What problems is Smartcat solving and how is that benefiting you?

We're gaining a lot of automation between our processes, as well as very state-of-the-art translation processing software with a great QA tool. Another thing that we are very excited about is the automated payment system to our vendors. Review collected by and hosted on G2.com.

SS

Sean S.

Small-Business (50 or fewer emp.)

12/22/2020

"Great tool to use and streamline process for payment."

5/5

What do you like best about Smartcat?

Smartcat offers streamline process for payment. You can send payment to translators overseas without worrying the paper works. Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

Some translators are used to some traditional CAT tools. There is not much tool for subtitle translation as well. The customer support is great and they tried to integrate this service as well. However it seems a difficult task for now. Review collected by and hosted on G2.com.

SN

Silvi N.

Spanish Translator

Small-Business (50 or fewer emp.)

12/17/2020

"Simple, user-friendly CAT tool that facilitates the translation process"

4/5

What do you like best about Smartcat?

Ability to work with linguists simultaneously and to communicate with them in one place. Multiple payment options available for linguists from anywhere. In general, great and fast communication with the support team. Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

The lack of communication with the Department in charge of API integrations Review collected by and hosted on G2.com.

Recommendations to others considering Smartcat:

Again, the support I've received from the team in charge of API integrations has been super slow and unresponsive and it has led to multiple issues with our client. Review collected by and hosted on G2.com.

What problems is Smartcat solving and how is that benefiting you?

Billing & invoicing and Translator Database Review collected by and hosted on G2.com.

CF

Christian F.

Small-Business (50 or fewer emp.)

7/13/2020

"Why we chose Smartcat"

5/5

What do you like best about Smartcat?

Smartcat offers a single environment for all the needs of our company, from customer inquiries through complete project management, translation, revision, etc., to invoicing and payment, all within a collaborative workflow in real-time. And many more features... above all, no restrictions from licenses that need to be purchased. The new customer portal is great! Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

The customer management, the terminology module, and the chat module are still in development and are currently somewhat limited or cumbersome to manage; however, updates are expected soon. So, not really a problem. Review collected by and hosted on G2.com.

Recommendations to others considering Smartcat:

Just test and see for yourself. For us, the decision for Smartcat was absolutely right. A very forward-thinking work environment. Review collected by and hosted on G2.com.

What problems is Smartcat solving and how is that benefiting you?

We achieve significantly higher efficiency through the real-time collaboration of all project participants. Additionally, we no longer need any further applications. Previously, we had to enter many data points two or three times, but that is over. Managing the translator pool is very simple, and access to the marketplace makes it easy to find additional colleagues if necessary. Review collected by and hosted on G2.com.

UT

Verified User in Translation and Localization

Small-Business (50 or fewer emp.)

7/9/2021

"User Friendly"

5/5

What do you like best about Smartcat?

Because I don't have to install the software. Easy to work with and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

If I don't have an internet connection, I could not access it. Review collected by and hosted on G2.com.

MH

Mikhal H.

Founder & CEO

Small-Business (50 or fewer emp.)

12/17/2020

"Fantastic solution"

5/5

What do you like best about Smartcat?

I like many aspects of Smartcat, it's a great tool and really helped me upgrade my translation agency Review collected by and hosted on G2.com.

What do you dislike about Smartcat?

A few features, the menu display for example. but nothing crucial, Review collected by and hosted on G2.com.

Recommendations to others considering Smartcat:

Worth working with Smartcat for many reasons, really great system and fantastic support Review collected by and hosted on G2.com.

What problems is Smartcat solving and how is that benefiting you?

Creating translation memory, using and offering clients machine translation, analyzing Word count, website connected translation and more Review collected by and hosted on G2.com.