--- title: Smartcat Reviews meta_title: 'Smartcat Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 151 reviews by the users' company size, role or industry to find out how Smartcat works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 151 scale: '5' date_modified: '2026-08-13' parent_category: name: Localization url: https://www.g2.com/categories/localization --- # Smartcat Reviews **Vendor:** Smartcat **Category:** [Computer-Assisted Translation Software](https://www.g2.com/categories/computer-assisted-translation) **Average Rating:** 4.6/5.0 **Total Reviews:** 151 ## About Smartcat Smartcat is an AI platform with expert-enabled AI Agents that automate the entire content lifecycle – creating, translating, and localizing content simultaneously. This means content is ready to launch day one in every language and market without delays. These AI Agents continuously learn from human-in-the-loop workflows, so they understand your brand voice, ensure compliance, and maintain quality. By replacing fragmented tools and manual processes with intelligent automation and unified workflows, Smartcat helps global teams deliver consistent, high-quality content faster and at scale. For complex or high-stakes content, Smartcat connects users to the world’s largest marketplace of linguists and editors, all orchestrated by AI for maximum efficiency. More than 1,000 companies, including 25% of the Fortune 1000, rely on Smartcat to accelerate global growth and streamline their content operations. ## Smartcat Pros & Cons **What users like:** - Users love the **ease of use** of Smartcat, finding it accessible and efficient for all skill levels. (3 reviews) - Users highlight the **exceptional customer support** of Smartcat, ensuring all problems are resolved quickly and efficiently. (2 reviews) - Users find Smartcat to be **highly efficient** , significantly speeding up their project completion and enhancing overall productivity. (2 reviews) - Users are highly satisfied with Smartcat's **efficiency and problem-solving capabilities** , finding it an invaluable tool for all. (2 reviews) - Users find Smartcat to be an **efficient automation solution** that is accessible for everyone. (1 reviews) - Helpful (1 reviews) - Users appreciate the **simple and user-friendly interface** of Smartcat, making it ideal for freelancers and translators. (1 reviews) - Time Efficiency (1 reviews) - Users appreciate the **time-saving** features of Smartcat, allowing for faster project completion and effortless payment management. (1 reviews) **What users dislike:** - Users find that Smartcat lacks some essential tools, highlighting the **missing features** that affect their productivity. (1 reviews) - Users experience **process inefficiency** with Smartcat, leading to delays and frustration in their workflow. (1 reviews) ## Smartcat Reviews ### 1. Would not recommend to Freelancers as they do not comply with their supplier agreement **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2019 **What do you like best about Smartcat?** SmartCAT is an intuitive platform that I have enjoyed using for quite some time now. It has all the basic functionalities of a CAT tool and is great for connecting LSPs with freelancers. **What do you dislike about Smartcat?** The "find and replace" function doesn't work. The Machine translation could be greatly improved. However, my biggest problem with them as of late has been a lack of payments. I have been in contact with the SmartCAT support team for almost 6 months about this delayed payment (which is worth a substantial amount), but as the payment has not been made by the LSP, SmartCAT have been brushing me off, to the point of stopping replying to my emails. SmartCAT say they guarantee to make payments for jobs completed and accepted within SmartCAT, but have failed to deliver. I have therefore lost complete trust in them and would not recommend. **Recommendations to others considering Smartcat:** SmartCAT is good for use as CAT tool, but don't rely on them to comply with payments. **What problems is Smartcat solving and how is that benefiting you?** SmartCAT is all online, so it means you can work from any device and pick up exactly where you left off. It also allows you to chat to project managers quickly and easily and negotiate rates and deadlines. Apart from that it provides all the benefits of using any CAT tool - uniformity, consistency and ease translation. ### 2. 2 Months with No Response From Support. Steer Clear! **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2019 **What do you like best about Smartcat?** It was a great plugin for a year. Now, the support doesn't respond after 2 months. Unacceptable **What do you dislike about Smartcat?** It is broken, and they didn't fix it or communicate. **Recommendations to others considering Smartcat:** Be ready to fix their products on your own. Their support is unresponsive. **What problems is Smartcat solving and how is that benefiting you?** We're trying to solve client problems as an agency. Smartcat made this difficult. ### 3. Contents got deleted without warning **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2018 **What do you like best about Smartcat?** the project management system is quite ok, that's the reason I started using their platform. But they deleted my content without warning me. **What do you dislike about Smartcat?** No matter how good the translation is, if the platform can spontaneously delete your content, then why bother using it? Plus the team was super aggressive, they spammed different email accounts of your company domain just to get an answer from you. When you politely told them to back off, they continued to spam you. **Recommendations to others considering Smartcat:** DON'T USE THEM if you wish to actually keep your content on the platform. **What problems is Smartcat solving and how is that benefiting you?** I was trying to organize different translations for our content. ## Smartcat Discussions - [What is the best way to improve the search ranking of my personal account?](https://www.g2.com/discussions/what-is-the-best-way-to-improve-the-search-ranking-of-my-personal-account) - 1 comment, 2 upvotes - [DeepL predictive API](https://www.g2.com/discussions/12352-deepl-predictive-api) - 2 comments, 2 upvotes - [Do you plan to improve communication with the department in charge of API integrations, or is this not in the works?](https://www.g2.com/discussions/35000-do-you-plan-to-improve-communication-with-the-department-in-charge-of-api-integrations-or-is-this-not-in-the-works) - 1 comment, 1 upvote - [How do they dare simply take the user's money?](https://www.g2.com/discussions/how-do-they-dare-simply-take-the-user-s-money) - 3 comments, 1 upvote - [View Smartcat pricing details and edition comparison](https://www.g2.com/products/smartcat/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+14%3A34%3A09+-0500&secure%5Bsession_id%5D=1532dfed-7b86-46bd-a9ad-967e572fba10&secure%5Btoken%5D=5d1f413782bbe3c0c14f76a93e3de55656874ae44af2fb0f967ec8a456f94d86&format=llm_user) ## Smartcat Integrations - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Gemini](https://www.g2.com/products/google-gemini/reviews) - [Microsoft Copilot](https://www.g2.com/products/microsoft-microsoft-copilot/reviews) - [Salsify PXM](https://www.g2.com/products/salsify-pxm/reviews) - [wxrks](https://www.g2.com/products/wxrks/reviews) ## Smartcat Features **Additional Functionality** - Task Management - Automated Text Generation - Style Check - Alerts/Notifications - Tagging - Revision History - Translation Analytics - Text Review - Data Security - App Store Localization - Progress Tracking - Customizable User Interface - Document Management - Feedback Management - Annotations - Content Management - API - AI Copilot - Translator Database - Translation Management - For No-Code Development - Multiple Programming Languages Supported - Rich Text Editor - Terminology Management - Online Payments - Quality Assurance - Prompt Engineering - Third-Party Integrations - Localization Automation - Customization - AI/Machine Learning - Workflow Management - Translation Memory - Price and Cost Calculations - Content Delivery - Preview Functionality - Full Text Search - Phrase Analytics - Collaboration Tools - Change Management - User Management - Reporting/Analytics - String Translation Management **Collaboration** - Term Management - Translation Tracking - Workflow Management **Translation Support** - Automated Translation - Workflows - Glossary - Image Translation - Traffic Analysis - Machine Translation **Client Tools** - Billing and Invoicing - Client Portal - Client Management - Resource Management - Terminology Management - Document Management - Deadline Management - Workflow Management - File Management - Communication Management - Assignment Management - Content Management - Invoice Management - User Management - Memory Management - Project Management - Order Management **Translation Memory** - Custom Translation Memory - Built-in Translation Memory **Automation** - Translation Memory - Quality Checks - Continuous Translation **Visitor Customization ** - Language-Based Domains - Preferred Language Detection - Multi-Language **Translation Tools** - Computer-Assisted Translation - Glossary - Access Controls/Permissions - Task Delegation - Comments and/or Mentions - Quality Assurance **Machine Translation** - Neural Machine Translation - Statistical Machine Translation **Translation Options** - Image Translation - Collaborative Translation **Generative AI** - AI Text Generation - Generative AI - Text Editing **Generative AI** - AI Text Summarization - AI Text-to-Speech - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Translation Management** - Multi-step Planning - Decision Making **Additional Functionality** - Activity Tracking - AI Copilot - Spell Check - For Websites - Translator Database - Commenting/Notes - Project Tracking - Website Integration - Quotes/Estimates - Third-Party Integrations - For Software - Projections - Search/Filter - Quality Control - Tagging - Collaboration Tools - Project Workflow - Built-In Database - Multi-Language - Reporting & Statistics - Localization Automation - Customizable Branding - Language Detection - Historical Reporting - Translation Analytics - Status Tracking - Version Control - Reporting/Analytics - Activity Dashboard - API ## Top Smartcat Alternatives - [Phrase](https://www.g2.com/products/phrase-phrase/reviews) - 4.5/5.0 (1,294 reviews) - [Lokalise](https://www.g2.com/products/lokalise/reviews) - 4.7/5.0 (756 reviews) - [Crowdin](https://www.g2.com/products/crowdin/reviews) - 4.4/5.0 (709 reviews)