--- title: SmartBug Media Reviews meta\_title: 'SmartBug Media Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 214 reviews by the users' company size, role or industry to find out how SmartBug Media works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 214 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Ecosystem Service Providers url: https://www.g2.com/categories/ecosystem-service-providers --- ### SmartBug Media Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **helpful support** from SmartBug Media, consistently finding solutions to their queries and challenges. [(64 mentions)](https://www.g2.com/products/smartbug/reviews?filters%5Bsentiment_snippet%5D=1557250&qs=pros-and-cons#reviews) I appreciate the **expertise** of SmartBug Media; their knowledgeable team makes a significant difference in my experience. [(53 mentions)](https://www.g2.com/products/smartbug/reviews?filters%5Bsentiment_snippet%5D=1557628&qs=pros-and-cons#reviews) Users praise the **helpful customer support** at SmartBug Media for their dedication to finding solutions. [(45 mentions)](https://www.g2.com/products/smartbug/reviews?filters%5Bsentiment_snippet%5D=1556115&qs=pros-and-cons#reviews) Users praise the **exceptional design team** for their creativity, experience, and strong communication, enhancing collaboration. [(40 mentions)](https://www.g2.com/products/smartbug/reviews?filters%5Bsentiment_snippet%5D=1557680&qs=pros-and-cons#reviews) Users appreciate the **friendly and supportive team** at SmartBug Media, always available to assist when needed. [(39 mentions)](https://www.g2.com/products/smartbug/reviews?filters%5Bsentiment_snippet%5D=1556974&qs=pros-and-cons#reviews) Users note that SmartBug Media is **more expensive** than other providers, yet quality varies based on the strategist assigned. [(13 mentions)](https://www.g2.com/products/smartbug/reviews?filters%5Bsentiment_snippet%5D=1556816&qs=pros-and-cons#reviews) Users have found **inefficient scheduling** issues with SmartBug Media due to unprepared strategists impacting their experience. [(7 mentions)](https://www.g2.com/products/smartbug/reviews?filters%5Bsentiment_snippet%5D=1557234&qs=pros-and-cons#reviews) Users face **time management challenges** due to initial strategist misunderstandings, complicating meeting schedules and overall project progress. [(7 mentions)](https://www.g2.com/products/smartbug/reviews?filters%5Bsentiment_snippet%5D=1556906&qs=pros-and-cons#reviews) Users find SmartBug Media **expensive** , yet acknowledge the value received justifies the higher pricing. [(6 mentions)](https://www.g2.com/products/smartbug/reviews?filters%5Bsentiment_snippet%5D=1554838&qs=pros-and-cons#reviews) Users experience occasional **long waiting times** due to project overlaps, though it's often expected with agency work. [(6 mentions)](https://www.g2.com/products/smartbug/reviews?filters%5Bsentiment_snippet%5D=2287283&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of SmartBug Media ##### 1. Helpful Users appreciate the **helpful support** from SmartBug Media, consistently finding solutions to their queries and challenges. [ See 64 mentions ](https://www.g2.com/products/smartbug/reviews?filters%5Bsentiment_snippet%5D=1557250&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Incredibly Responsive Support That Provides High Level Results" What do you like about SmartBug Media? How incredibly responsive and helpful Komal is which has really made our work so much easier because we are not waiting for responses for long periods ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") P Verified User Enterprise (\> 1000 emp.) 5.0/5 "Senior Marketing Specialist" What do you like about SmartBug Media? What we like best about SmartBug Media is that they are true strategists and enablers. They don’t just execute tasks — they provide thoughtful guidanc ##### 2. Expertise I appreciate the **expertise** of SmartBug Media; their knowledgeable team makes a significant difference in my experience. [ See 53 mentions ](https://www.g2.com/products/smartbug/reviews?filters%5Bsentiment_snippet%5D=1557628&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") P Verified User Enterprise (\> 1000 emp.) 5.0/5 "Senior Marketing Specialist" What do you like about SmartBug Media? What we like best about SmartBug Media is that they are true strategists and enablers. They don’t just execute tasks — they provide thoughtful guidanc ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") P Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great coaches and experts" What do you like about SmartBug Media? They have great expertise, are friendly, genuine and easy to work with. They are also organized, great communicators and easy to work with. ##### 3. Customer Support Users praise the **helpful customer support** at SmartBug Media for their dedication to finding solutions. [ See 45 mentions ](https://www.g2.com/products/smartbug/reviews?filters%5Bsentiment_snippet%5D=1556115&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Incredibly Responsive Support That Provides High Level Results" What do you like about SmartBug Media? How incredibly responsive and helpful Komal is which has really made our work so much easier because we are not waiting for responses for long periods ![Kye L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kye L.") KL Kye L. Mid-Market (51-1000 emp.) 4.5/5 "Outstanding Experience from Start to Finish" What do you like about SmartBug Media? Working with Komal has been great. She has been so helpful and available for any questions or concerns. ##### 4. Experience Users praise the **exceptional design team** for their creativity, experience, and strong communication, enhancing collaboration. [ See 40 mentions ](https://www.g2.com/products/smartbug/reviews?filters%5Bsentiment_snippet%5D=1557680&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") P Verified User Enterprise (\> 1000 emp.) 5.0/5 "Senior Marketing Specialist" What do you like about SmartBug Media? What we like best about SmartBug Media is that they are true strategists and enablers. They don’t just execute tasks — they provide thoughtful guidanc ![Emma P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma P.") EP Emma P. 5.0/5 "Exceptional Expertise and Support for HubSpot Users" What do you like about SmartBug Media? I appreciate SmartBug Media's expertise and deliverables, which consistently shine in our partnership. Their transparency about timelines and supporti ##### 5. Friendly Users appreciate the **friendly and supportive team** at SmartBug Media, always available to assist when needed. [ See 39 mentions ](https://www.g2.com/products/smartbug/reviews?filters%5Bsentiment_snippet%5D=1556974&qs=pros-and-cons#reviews) See Related User Reviews ![Kye L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kye L.") KL Kye L. Mid-Market (51-1000 emp.) 4.5/5 "Outstanding Experience from Start to Finish" What do you like about SmartBug Media? Working with Komal has been great. She has been so helpful and available for any questions or concerns. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") P Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great coaches and experts" What do you like about SmartBug Media? They have great expertise, are friendly, genuine and easy to work with. They are also organized, great communicators and easy to work with. ### 5 Cons or Disadvantages of SmartBug Media ##### 1. Expensive Users note that SmartBug Media is **more expensive** than other providers, yet quality varies based on the strategist assigned. [ See 13 mentions ](https://www.g2.com/products/smartbug/reviews?filters%5Bsentiment_snippet%5D=1556816&qs=pros-and-cons#reviews) See Related User Reviews ![Valentin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valentin B.") VB Valentin B. Enterprise (\> 1000 emp.) 5.0/5 "An amazing group of professionals with an array of front office software experience" What do you dislike about SmartBug Media? can be on the more expensive side, but you get what you pay for ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Small-Business (50 or fewer emp.) 5.0/5 "Sara is the best" What do you dislike about SmartBug Media? They are not the least expensive provider in this space, but they are very good. ##### 2. Inefficient Scheduling Users have found **inefficient scheduling** issues with SmartBug Media due to unprepared strategists impacting their experience. [ See 7 mentions ](https://www.g2.com/products/smartbug/reviews?filters%5Bsentiment_snippet%5D=1557234&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great partner for HubSpot implementations!" What do you dislike about SmartBug Media? Diminishing availability over the last few months. Still not bad, but missing Casey on some calls. ![Felipe V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Felipe V.") FV Felipe V. Small-Business (50 or fewer emp.) 5.0/5 "Komal Thakur has been amazing!" What do you dislike about SmartBug Media? There weren’t any major downsides during our experience, but as with any onboarding process, certain steps felt fast-paced at times. Having a bit more ##### 3. Time Management Users face **time management challenges** due to initial strategist misunderstandings, complicating meeting schedules and overall project progress. [ See 7 mentions ](https://www.g2.com/products/smartbug/reviews?filters%5Bsentiment_snippet%5D=1556906&qs=pros-and-cons#reviews) See Related User Reviews ![Felipe V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Felipe V.") FV Felipe V. Small-Business (50 or fewer emp.) 5.0/5 "Komal Thakur has been amazing!" What do you dislike about SmartBug Media? There weren’t any major downsides during our experience, but as with any onboarding process, certain steps felt fast-paced at times. Having a bit more ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") P Verified User Enterprise (\> 1000 emp.) 4.0/5 "SmartBug HubSpot Consulting Review" What do you dislike about SmartBug Media? Our initial experience with SmartBug was disappointing. Our assigned strategist, Rodrigo Rivas, did not make an effort to understand our use cases or ##### 4. Expensive Pricing Users find SmartBug Media **expensive** , yet acknowledge the value received justifies the higher pricing. [ See 6 mentions ](https://www.g2.com/products/smartbug/reviews?filters%5Bsentiment_snippet%5D=1554838&qs=pros-and-cons#reviews) See Related User Reviews ![Valentin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valentin B.") VB Valentin B. Enterprise (\> 1000 emp.) 5.0/5 "An amazing group of professionals with an array of front office software experience" What do you dislike about SmartBug Media? can be on the more expensive side, but you get what you pay for ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 1.0/5 "Poor Choice For Small Business Marketing/Lead Gen" What do you dislike about SmartBug Media? You pay $7k per month for 40 hrs. If 3 people from their team join a call ( at their discretion) you are charged for all 3 etc. (those hours rack up ##### 5. Long Waiting Time Users experience occasional **long waiting times** due to project overlaps, though it's often expected with agency work. [ See 6 mentions ](https://www.g2.com/products/smartbug/reviews?filters%5Bsentiment_snippet%5D=2287283&qs=pros-and-cons#reviews) See Related User Reviews ![Samuel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samuel S.") SS Samuel S. Small-Business (50 or fewer emp.) 5.0/5 "Excellent Marketing and HubSpot Partner" What do you dislike about SmartBug Media? Some delays sometimes because of other projects they have, but I understand how this will happen occasionally with any agency. ## Top-Rated Alternatives [ ![SmartSites](https://images.g2crowd.com/uploads/product/hd_favicon/1e03dca49ac689c16e6a3c7bb3d3c032/smartsites.svg "SmartSites") SmartSites 4.9/5(259) ](https://www.g2.com/products/smartsites/reviews) [ ![KlientBoost](https://images.g2crowd.com/uploads/product/hd_favicon/d401505df2906f8be19479a4c9ab47c8/klientboost.svg "KlientBoost") KlientBoost 4.8/5(403) ](https://www.g2.com/products/klientboost/reviews) [ ![The Free Website Guys](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_557315b19ff084ec3efc5c3216f9a086/the-free-website-guys.png "The Free Website Guys") The Free Website Guys 4.9/5(1,350) ](https://www.g2.com/products/the-free-website-guys/reviews) [ View All Alternatives ](https://www.g2.com/products/smartbug/competitors/alternatives) ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Small-Business (50 or fewer emp.) 8/24/2025 "Quick and easy" 5/5 What do you like best about SmartBug Media? The friendly and available team when you need it Review collected by and hosted on G2.com. What do you dislike about SmartBug Media? nothing so far, I never had to complaint about anything. Review collected by and hosted on G2.com. Recommendations to others considering SmartBug Media: I would recommend this to anyone like me who needs patient support when learning new tools. I’m working alone, and learning a new CRM was quite a lot to take on. Since I’m the only one using it, it’s been really helpful to be able to count on the team. I would highly recommend every person I worked with at SmartBug. Review collected by and hosted on G2.com. What problems is SmartBug Media solving and how is that benefiting you? I started using HubSpot and needed help many times from day one. Their support team has been very responsive. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") PI Verified User in Insurance Enterprise (\> 1000 emp.) 5/7/2025 "SmartBug HubSpot Consulting Review" 4/5 What do you like best about SmartBug Media? The support provided by Amanda Hurd has been excellent! She’s taken the time to truly understand our needs and demonstrates strong knowledge across various areas of HubSpot. Our company and industry (insurance) are unique, and I’ve been consistently impressed with how well Amanda keeps track of everything. :) Review collected by and hosted on G2.com. What do you dislike about SmartBug Media? Our initial experience with SmartBug was disappointing. Our assigned strategist, Rodrigo Rivas, did not make an effort to understand our use cases or learn about our company, which left him unprepared for meetings and made scheduling a challenge. It took some time and effort to get back on track, but once we transitioned to a new strategist, our experience significantly improved. The new strategist better aligned with our needs and helped us make meaningful progress toward our HubSpot goals. Review collected by and hosted on G2.com. Recommendations to others considering SmartBug Media: Make sure you have a good strategist! That relationship is everything! If you can, request Amanda Hurd. Review collected by and hosted on G2.com. What problems is SmartBug Media solving and how is that benefiting you? SmartBug has been providing HubSpot consulting support for our company since Q2 2024. The SmartBug team is helping our internal marketing team to dig deeper into the various HubSpot tools and identify ways to hit our goals. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Lauren J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren J.") LJ Lauren J. Freelance Public Relations and Communications Small-Business (50 or fewer emp.) 6/27/2025 "Komal Thakur has been an exceptional partner during this process!" 5/5 What do you like best about SmartBug Media? Her platform knowledgeable and effective communication helped us achieve an aggressive implementation timeline. Komal is incredibly responsive, patient with questions, and engaging during working sessions. She tailored her approach to our specific business needs and supported multiple team members. Review collected by and hosted on G2.com. What do you dislike about SmartBug Media? SmartBug has been a great partner, they always meet deliverables and timelines. Review collected by and hosted on G2.com. Recommendations to others considering SmartBug Media: We truly enjoy working with Komal and would recommend her to any team looking for HubSpot support. Review collected by and hosted on G2.com. What problems is SmartBug Media solving and how is that benefiting you? We have been working with SmartBug for HubSpot onboarding. Komal Thakur has been an exceptional partner during this process! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") PI Verified User in Insurance Enterprise (\> 1000 emp.) 5/6/2025 "Tailored Support and Deep Understanding of Niche Business Use Cases" 4.5/5 What do you like best about SmartBug Media? The true value is that SBM is willing to work with you to customize a scope of work to fit your needs. Our marketing team is segmented into multiple sub-teams who support different areas of the business. SBM worked with us to incorporate everyone's specific use case into one project, having separate calls and project tracking for each sub team, while still supporting us a whole and keeping our efforts aligned. We always struggle to find this ability in vendors we work with so this is a huge plus. Review collected by and hosted on G2.com. What do you dislike about SmartBug Media? There were a few times throughout our process working with them where we questioned if we were being pushed towards something (adding more hours, purchasing a new Hub) because it was truly needed or because it would bring in more revenue for SBM. However when we wanted to reduce our hours and cut down on the support we were receiving, there was no question and our team worked with us to make sure we were getting the most out of those hours. Review collected by and hosted on G2.com. Recommendations to others considering SmartBug Media: Ensure you get a good account rep. The person we were assigned at the beginning of our contract was NOT fulfilling our needs. But we pushed back and almost cut ties entirely before being connected with our current rep, Amanda Hurd. She and the team we currently work with have been amazing - smart, always readily available, communicative, and constantly providing value. The more communicative you are with them the more able they are to help you I believe. Review collected by and hosted on G2.com. What problems is SmartBug Media solving and how is that benefiting you? Our company onboarded with HubSpot and utilized their advanced onboarding service. Once our 60 days were up, we definitely felt the hole that was left without support and someone to answer random questions. SmartBug has been able to step in and not only save our team a ton of time by building out emails and reports, but also easily provide training, data, resources and research on topics that none of our teammates have time to become experts in. They've worked with us on all of our requests from project management, to HubSpot optimization, to team training, to even expertise to help improve our overall marketing strategy. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Devon S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Devon S.") DS Devon S. Mid-Market (51-1000 emp.) 8/6/2025 "Long Time Partners" 5/5 What do you like best about SmartBug Media? They are a fantastic group of people who are highly motivated for success and even better humans and partners. Review collected by and hosted on G2.com. What do you dislike about SmartBug Media? This might sound fake but I do not have anything negative to say about SmartBug Media. Review collected by and hosted on G2.com. Recommendations to others considering SmartBug Media: They are great to work and partner with. I look forward to our meetings and have a high level of trust in their expertise. Review collected by and hosted on G2.com. What problems is SmartBug Media solving and how is that benefiting you? SEO Optimization, Paid Media, Website Audit and Fixes Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") OM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 7/22/2025 "Strategic Problem Solving & Out of the box solutions" 4/5 What do you like best about SmartBug Media? Smartbug media comes up with creative solutions and "hacking" in Hubspot to solve for our business needs. While Hubspot offers many business solutions, we have unique needs, and Smartbug finds a way to make it work for us, no matter how many "hacks' it takes! Review collected by and hosted on G2.com. What do you dislike about SmartBug Media? Nothing comes to mind at this point in time. Review collected by and hosted on G2.com. What problems is SmartBug Media solving and how is that benefiting you? SmartBug adeptly tackles a wide array of our business challenges, from consolidating disparate data sources for reporting and optimizing paid media with low conversion volumes, to integrating offline signals, to leading our AI incorporation into demand generation strategy. The team consistently delivers unique and timely solutions, allowing us to efficiently and effectively outsource various needs to them. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Noah C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Noah C.") NC Noah C. Senior Account Executive Enterprise (\> 1000 emp.) 9/3/2025 "An Elite Partner - In every meaning of it" 5/5 What do you like best about SmartBug Media? I like how customer centric they are. Being a hubspot employee i need a partner that will tailor things for what my customer needs regardless of use case. Review collected by and hosted on G2.com. What do you dislike about SmartBug Media? I cannot think of a downside for smartbug. Review collected by and hosted on G2.com. What problems is SmartBug Media solving and how is that benefiting you? Solving for the Customer every. single. time. A truly Elite partner deserving of the status Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller AN ann olivia n. Small-Business (50 or fewer emp.) 8/6/2025 "Amazing" 4.5/5 What do you like best about SmartBug Media? efficiency, serious andThe way they grasp the issues we present to them Review collected by and hosted on G2.com. What do you dislike about SmartBug Media? There’s honestly nothing I didn’t like I truly feel comfortable working with them. Review collected by and hosted on G2.com. What problems is SmartBug Media solving and how is that benefiting you? SmartBug Media helped me master a CRM like HubSpot. Thanks to them, I was able to deepen my knowledge of both technical and marketing tools. I now feel confident managing the marketing efforts of my company. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") PH Verified User in Human Resources Small-Business (50 or fewer emp.) 8/7/2025 "A great partner for optimizing HubSpot" 5/5 What do you like best about SmartBug Media? I like their model of paying for hours and then using them as needed, without any pressure. When I do need help they're always available, responsive, and flexible to work with me. I like that they also teach me how to do things as they do them, so my skills improve as well. Review collected by and hosted on G2.com. What do you dislike about SmartBug Media? Can't think of anything! It's been a great experience. Review collected by and hosted on G2.com. What problems is SmartBug Media solving and how is that benefiting you? I connected with SmartBug at HubSpot's Inbound last year, and immediately liked their approach to helping company's optimize HubSpot. They've helped me improve my HubSpot skills, tackle challenging HubSpot CRM tasks, and enhance our website. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller JE Julien E. Small-Business (50 or fewer emp.) 9/3/2025 "Smartbug has helped my customers" 5/5 What do you like best about SmartBug Media? They are very professional and listen to our needs, able to give us good advices too Review collected by and hosted on G2.com. What do you dislike about SmartBug Media? Nothing to say on that front, we're satisfied Review collected by and hosted on G2.com. Recommendations to others considering SmartBug Media: Just go ahead and give them your trust Review collected by and hosted on G2.com. What problems is SmartBug Media solving and how is that benefiting you? They enabled my customers to scale their customers and streamline their processss Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ##### Categories on G2 [SEO Services](https://www.g2.com/categories/seo-services)[Lead Generation Services](https://www.g2.com/categories/lead-generation-services)[Website Design](https://www.g2.com/categories/website-design) [SEO Services](https://www.g2.com/categories/seo-services)[Lead Generation Services](https://www.g2.com/categories/lead-generation-services)[Website Design](https://www.g2.com/categories/website-design)[Sales Training](https://www.g2.com/categories/sales-training)[Marketing Strategy](https://www.g2.com/categories/marketing-strategy)[HubSpot Consulting Services](https://www.g2.com/categories/hubspot-consulting-services)[Salesforce Consulting Services](https://www.g2.com/categories/salesforce-consulting-services)[PPC Services](https://www.g2.com/categories/ppc-services)[WordPress Developers](https://www.g2.com/categories/wordpress-developers)[Marketing Automation Consulting](https://www.g2.com/categories/marketing-automation-consulting)[Branding Agencies](https://www.g2.com/categories/branding-agencies)[Google Consulting Services](https://www.g2.com/categories/google-consulting-services)[PR Firms](https://www.g2.com/categories/pr-firms)[Shopify Marketing Experts](https://www.g2.com/categories/shopify-marketing-experts)[Shopify Setup Experts](https://www.g2.com/categories/shopify-setup-experts) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Who offers the most developer-friendly mobile crash reporting dashboard?](https://www.g2.com/discussions/who-offers-the-most-developer-friendly-mobile-crash-reporting-dashboard)[Which 3D rendering platforms work best for an interior design firm that needs photorealistic room renderings for client presentations without a dedicated 3D specialist on staff?](https://www.g2.com/discussions/which-3d-rendering-platforms-work-best-for-an-interior-design-firm-that-needs-photorealistic-room-renderings-for-client-presentations-without-a-dedicated-3d-specialist-on-staff)[What civil engineering design platforms are compliant with standard project delivery requirements like BIM mandates so firms can meet government contract specifications?](https://www.g2.com/discussions/what-civil-engineering-design-platforms-are-compliant-with-standard-project-delivery-requirements-like-bim-mandates-so-firms-can-meet-government-contract-specifications) [Best rated HR tools for automation](https://www.g2.com/discussions/best-rated-hr-tools-for-automation)[Digital Marketing Services in New York](https://www.g2.com/categories/digital-marketing/locations/new-york-ny-us)[Pros and Cons Details](https://www.g2.com/products/smartbug/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)