--- title: SmartBug Media Reviews meta\_title: 'SmartBug Media Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 214 reviews by the users' company size, role or industry to find out how SmartBug Media works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 214 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Ecosystem Service Providers url: https://www.g2.com/categories/ecosystem-service-providers --- # SmartBug Media Reviews & Provider Details Claimed ###### Profile Status This profile is currently managed by SmartBug Media but has limited features. Are you part of the SmartBug Media team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! 🤝 Most Decorated Elite HubSpot Partner (3x HubSpot North America Partner of the Year) 🤝 Google Premier Partner 🤝 Shopify Partner 🏅 Continue to hold all available HubSpot Accreditations 📚 More than 1,200 marketing & sales certifications 🏆 More than 150 company awards & recognitions (and counting) 🌟 More than 700 5-star customer reviews across multiple platforms At SmartBug Media, we've been navigating the digital agency space for over 15 years, mastering the art of creating resilient growth across the entire customer lifecycle. From marketing to sales, revenue operations to customer success, and e-commerce to integration - we've got you covered! Now, imagine having access to a center of excellence for hire, ready to propel your organization toward success. That's us! We combine sound strategies, cutting-edge technology, and top-notch talent to set the course for your future success. And hey, it's not just about being full service; we're all about providing solutions that are specifically tailored to your needs. SmartBug's reputation? Well, it speaks volumes about our commitment to our clients. A 3x HubSpot North America Partner of the Year with over 700 5-star reviews and Elite partner status, we are the largest and most decorated HubSpot agency partner in the world. Plus, we're a Google Premier Partner and a proud Shopify partner. In a world that's constantly changing, we remain steadfast in our dedication to delivering client success and an unparalleled agency experience. It's not just about solving complex problems; it's about building relationships based on trust. So, let's journey together towards growth and resilience. After all, it's what we do best! * * * Seller [SmartBug Media](https://www.g2.com/sellers/smartbug-media) Discussions [SmartBug Media Community](https://www.g2.com/products/smartbug/discuss) Languages Supported English, French, Spanish Services Offered Full Customer Lifecycle, Marketing&Sales Strategy, Revenue Ops & Reporting, SEO & Pay Per Click, Customer Success&Training Locations Serviced Canada, El Salvador, Mexico, United States, + 1 more Overview by Jen Spencer (CEO) Show More ## Pricing Pricing provided by SmartBug Media. ### HubSpot Onboarding Starting at $5,000.00 ### Website Design & Development Contact Us [ View More Pricing Information ](https://www.g2.com/products/smartbug/pricing) ## Top-Rated Alternatives [ ![SmartSites](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SmartSites") SmartSites 4.9/5(259) ](https://www.g2.com/products/smartsites/reviews) [ ![KlientBoost](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KlientBoost") KlientBoost 4.8/5(403) ](https://www.g2.com/products/klientboost/reviews) [ ![The Free Website Guys](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "The Free Website Guys") The Free Website Guys 4.9/5(1,350) ](https://www.g2.com/products/the-free-website-guys/reviews) [ View All Alternatives ](https://www.g2.com/products/smartbug/competitors/alternatives) ## User Insights Average based on 214 real user reviews. Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) WG Whittney G. Small-Business (50 or fewer emp.) 10/2/2024 "Web Design - Not Recommended" 1.5/5 What do you like best about SmartBug Media? If you are selling and promoting a service, own it. Review collected by and hosted on G2.com. What do you dislike about SmartBug Media? Lack of web development and strategy, inability to think outside of the box, lack of market research of our specific industry, pricing for what you get. Review collected by and hosted on G2.com. Recommendations to others considering SmartBug Media: I would recommend their marketing services, but DO NOT recommend website development. Review collected by and hosted on G2.com. What problems is SmartBug Media solving and how is that benefiting you? I am very familiar with SmartBug and their capabilities when it comes to marketing services which they do an outstanding job. Unfortunately, they missed the mark with our website redesign. Now, we are out a significant amount of money and will need to hire another web developer to redo everything...and I mean everything. Here's what went wrong: 1. Lack of understanding what we wanted from the beginning. We are in a simply industry and wanted a website to reflect. After continuing to miss the mark, month after month, I personally explored our competitors websites (NOTE: I AM NOT IN MARKETING) and provided content as to what we wanted, but it was too late. To add simple imagery or a banner showcases our industry would cost up $7,000+ to the total cost. It's visually terrible and does not speak our brand. I am utterly embarrassed to direct anyone to it. 2. Hubpot's limitations. It's nice in theroy that you can "own" your website and make changes, but with Hubspot, the limitations will waste your time and ultimately, I will need to hire another web developer who is familiar with Hubspots...not too common! You can change content all day long, but you can't upload new imagery and the margins are really confusing to work with. It's all blocks! 3. You will have several different PMs during your contract - team members kept changing so it was tough to keep consistency. 4. Zero consultation. In SmartBug's defence, I was not original to the kick-off, however, my former colleague took complete control (so I hear) As you are providing web services and being the expert in development, I would have hoped that you were have given direction or feedback to what is best for a website/company. Instead, you let someone who is not in marketing make the decisions. Our entire website is now ChatGPT (which I am having to slowly go through it - again, I am not a marketeer and this is not my job) beacuse come to find out, we are scoring VERY low on Google analytics because of this. Again, take control SB and advise your customers on website development. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about SmartBug Media? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about SmartBug Media ](https://www.g2.com/products/smartbug/discussions/new) GU Guest User What is SmartBug Media used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-smartbug-media-used-for) [ View all Discussions ](https://www.g2.com/products/smartbug/discuss) ## Pricing Options Pricing provided by SmartBug Media. ### HubSpot Onboarding Starting at $5,000.00 ### Website Design & Development Contact Us ### E-Commerce Solutions Contact Us [ View More Pricing Information ](https://www.g2.com/products/smartbug/pricing) SmartBug Media Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8c288ac3f683085cca56257146ccffb5/smartsites.jpg "Product Avatar Image") SmartSites 4.9/5(259) [ Compare Now ](https://www.g2.com/compare/smartbug-vs-smartsites) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c693f95276c74196ec71da387bdca1b1/huble.png "Product Avatar Image") Huble 4.6/5(47) [ Compare Now ](https://www.g2.com/compare/huble-vs-smartbug) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_778afd26a326fc41ab700f1aa1e816a4/webfx.gif "Product Avatar Image") WebFX 4.8/5(203) [ Compare Now ](https://www.g2.com/compare/smartbug-vs-webfx) ##### Categories on G2 [SEO Services](https://www.g2.com/categories/seo-services)[Lead Generation Services](https://www.g2.com/categories/lead-generation-services)[Website Design](https://www.g2.com/categories/website-design) [SEO Services](https://www.g2.com/categories/seo-services)[Lead Generation Services](https://www.g2.com/categories/lead-generation-services)[Website Design](https://www.g2.com/categories/website-design)[Sales Training](https://www.g2.com/categories/sales-training)[Marketing Strategy](https://www.g2.com/categories/marketing-strategy)[HubSpot Consulting Services](https://www.g2.com/categories/hubspot-consulting-services)[Salesforce Consulting Services](https://www.g2.com/categories/salesforce-consulting-services)[PPC Services](https://www.g2.com/categories/ppc-services)[WordPress Developers](https://www.g2.com/categories/wordpress-developers)[Marketing Automation Consulting](https://www.g2.com/categories/marketing-automation-consulting)[Branding Agencies](https://www.g2.com/categories/branding-agencies)[Google Consulting Services](https://www.g2.com/categories/google-consulting-services)[PR Firms](https://www.g2.com/categories/pr-firms)[Shopify Marketing Experts](https://www.g2.com/categories/shopify-marketing-experts)[Shopify Setup Experts](https://www.g2.com/categories/shopify-setup-experts) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Who offers the most developer-friendly mobile crash reporting dashboard?](https://www.g2.com/discussions/who-offers-the-most-developer-friendly-mobile-crash-reporting-dashboard)[Which 3D rendering platforms work best for an interior design firm that needs photorealistic room renderings for client presentations without a dedicated 3D specialist on staff?](https://www.g2.com/discussions/which-3d-rendering-platforms-work-best-for-an-interior-design-firm-that-needs-photorealistic-room-renderings-for-client-presentations-without-a-dedicated-3d-specialist-on-staff)[What civil engineering design platforms are compliant with standard project delivery requirements like BIM mandates so firms can meet government contract specifications?](https://www.g2.com/discussions/what-civil-engineering-design-platforms-are-compliant-with-standard-project-delivery-requirements-like-bim-mandates-so-firms-can-meet-government-contract-specifications) [Best rated HR tools for automation](https://www.g2.com/discussions/best-rated-hr-tools-for-automation)[Digital Marketing Services in New York](https://www.g2.com/categories/digital-marketing/locations/new-york-ny-us)[Pros and Cons Details](https://www.g2.com/products/smartbug/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)