--- title: Smartbill Reviews meta_title: 'Smartbill Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Smartbill works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 8 scale: '5' date_modified: '2026-03-17' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # Smartbill Reviews **Vendor:** Smartbill **Category:** [Expense Management Software](https://www.g2.com/categories/expense-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 8 ## About Smartbill Smartbill manages the communications spend of businesses and governments. ## Smartbill Reviews ### 1. Extremely useful finance management and analytics but has some work to do. **Rating:** 4.0/5.0 stars **Reviewed by:** Cliff M. | UX/UI Usability Research Tester, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Smartbill?** I like that this is "an all-in-one" type platform. The analytics side is extremely thorough and detailed. You can really learn a lot about your billing/invoicing. Incredibly accurate and great at using data to streamline the process and become more efficient overall. Also, cost analysis and action plan requests come back quicker than anything we've used; usually within a few days. Lastly, dealing with customer support was a very positive experience. They take constructive feedback very seriously and are quick and eager to assist. **What do you dislike about Smartbill?** Cannot fault the company too much as I believe they are still in the early stages of development but at this point their mobile app is very cluttered and not very user-friendly. Things can sometimes take very long to load, especially when dealing with large lists/datasets. Overall the the Smartbill platform was difficult to get the hang of but once you get going you quickly begin to see all the benefits. **What problems is Smartbill solving and how is that benefiting you?** Smartbill is doing the tedious work by analysing accounts, expenses, etc. and quickly finding minor and major areas for improvement through very detailed data analytics. They have helped us free up a significant amount of time to apply to other part of the business that allow us to focus on growth and development. ### 2. Very good **Rating:** 4.0/5.0 stars **Reviewed by:** Sunil D V. | Plant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Smartbill?** All major payments can be done easily from 01 place **What do you dislike about Smartbill?** Application needs updation to load things faster **What problems is Smartbill solving and how is that benefiting you?** Immediate payments without any hassle ### 3. Pay and manage bills with ease **Rating:** 4.0/5.0 stars **Reviewed by:** Tandi B. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2022 **What do you like best about Smartbill?** I like the ease to understand and to use their platform without much technical skills. I can easily intergrade my payment card and manage all payments in one single management system. **What do you dislike about Smartbill?** The only thing I dislike with smartbill is their mobile app design. Not easy to understand the navigation menue through the app. I would like to see an improvement in the navigation menue on the Mobile app. **Recommendations to others considering Smartbill:** I would advise others to learn how to use this service and incorporate into their business management system for a smooth and easy functioning. **What problems is Smartbill solving and how is that benefiting you?** I have been able to solve to solve the problem of time management in handling my invoices and paying bills on time with lesser mistakes. This has greatly improved my business accounting management. ### 4. Try invoicing **Rating:** 4.0/5.0 stars **Reviewed by:** Ash B. | Golf Shop assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2019 **What do you like best about Smartbill?** For me, the better feature is invoicing. **What do you dislike about Smartbill?** Not every feature is applicable to me. But nothing’s bad **What problems is Smartbill solving and how is that benefiting you?** As I mentioned above, this makes invoicing a lot easier for me. My system for invoicing is complicated and painful ## Smartbill Discussions - [What is Smartbill used for?](https://www.g2.com/discussions/what-is-smartbill-used-for) - [View Smartbill pricing details and edition comparison](https://www.g2.com/products/smartbill/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+11%3A09%3A55+-0500&secure%5Bsession_id%5D=3793618b-aebd-4f52-973f-0323ca2868df&secure%5Btoken%5D=c22486185b80f3143b31199af82cee1596a024923c99d1d1f2da908322a85ba8&format=llm_user) ## Smartbill Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Corporate Card - Credit Card Management **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations - Online Booking - Credit Card Management - Booking Management - User Management - Restriction Management - Reservations Management - Reimbursement Management - Vendor Management - Travel Management - Promotions Management - Workflow Management - Receipt Management - Supplier Management - Compliance Management - Policy Management - Invoice Management - Real-Time Notifications - Third-Party Integrations - Timesheet Management - Invoice Management - Reimbursement Management - Real-Time Notifications **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Additional Functionality** - Audit Trail - Secure Data Storage - AI Copilot - Approval Process Control - Data Import/Export - Duplicate Detection - Expense Claims - Budgeting/Forecasting - Customizable Fields - Spend Control - Customizable Templates - Access Controls/Permissions - Reporting & Statistics - Automated Receipt Matching - Mobile Receipt Upload - Billable & Non-Billable Hours - Financial Analysis - Categorization/Grouping - Single Sign On - Activity Dashboard **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates - Expense Tracking - Real-Time Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow - Generative AI **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management - Compliance Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration ## Top Smartbill Alternatives - [Zoho Expense](https://www.g2.com/products/zoho-expense/reviews) - 4.5/5.0 (1,520 reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (7,048 reviews) - [Xero](https://www.g2.com/products/xero/reviews) - 4.4/5.0 (1,706 reviews)