# Greenlight Guru Clinical Reviews
**Vendor:** Greenlight Guru  
**Category:** [Electronic Data Capture (EDC) Software](https://www.g2.com/categories/electronic-data-capture-edc)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 116
## About Greenlight Guru Clinical
The only Electronic Data Capture (EDC) system designed specifically for Medical Devices &amp; Diagnostics. A complete electronic data collection toolbox for Post-Market Clinical Follow-Up (PMCF), Post-Market Performance Follow-Up (PMPF), Clinical Investigations and Clinical Performance Studies.



## Greenlight Guru Clinical Pros & Cons
**What users like:**

- Users value the **ease of implementation** with Greenlight Guru Clinical, making onboarding a smooth process. (1 reviews)

**What users dislike:**

- Users are frustrated by the **navigation limitations** and lack of intuitive options, complicating their data review process. (1 reviews)
- Users express frustration with **missing navigation features** that hinder efficient data review and subject management. (1 reviews)
- Users criticize the **poor navigation** in Greenlight Guru Clinical, leading to inefficiencies during data review and subject tracking. (1 reviews)

## Greenlight Guru Clinical Reviews
  ### 1. Site Data Entry User Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Darwin M. | Research Nurse / Study Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about Greenlight Guru Clinical?**

Mainly largely ease of use and large readable texts. The system is easy to navigate, with a clear layout of visits and forms, which makes routine data entry efficient. Data entry is straightforward and does not feel overly time‑consuming, even for complex visits.

**What do you dislike about Greenlight Guru Clinical?**

The AE, concomitant medications, subject profile, and visit modules are not fully integrated, which makes navigation less intuitive. In particular, unscheduled visits are difficult to locate, even after they have been entered.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

Greenlight Guru Clinical helps standardize data capture and supports compliance by using structured forms, audit trails, and controlled access. From a data-entry perspective, it helps ensure information is entered consistently and remains inspection-ready, which reduces the risk of missing details or non-compliant entries.

  ### 2. Greenlight Guru survey

**Rating:** 5.0/5.0 stars

**Reviewed by:** rabab h. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2023

**What do you like best about Greenlight Guru Clinical?**

I continue to appreciate how easy the system is to use. The notification feature remains particularly helpful, as it ensures I am promptly informed when updates or changes are made, supporting good communication and data integrity across the team.

**What do you dislike about Greenlight Guru Clinical?**

I do not have any issues or complaints. The platform works well and remains a great solution for capturing and managing all clinical data in one place.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

TO HAVE THE DATA IN ONE PLACE
I can follow up quickly with all the visits and any reaction that's been reported

  ### 3. Best user experience by far on any EDC I've worked on

**Rating:** 5.0/5.0 stars

**Reviewed by:** Javier P. | Clinical Research Practitioner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2023

**What do you like best about Greenlight Guru Clinical?**

Easy to use, with a clean interface. It feels responsive, and it’s great to use across different devices.

**What do you dislike about Greenlight Guru Clinical?**

Overall the performance has been brilliant.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

Compared with other EDC platforms, Greenlight Guru Clinical is much easier to handle and makes the data-entry process simpler. As a result, entering information feels more straightforward, and the overall quality of the data is consistently better.

  ### 4. Smart-Trial

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.)

**Reviewed Date:** November 23, 2023

**What do you like best about Greenlight Guru Clinical?**

The Greenlight Guru platform allows me to view the data I needed to view in a convenient way. It's very easy to navigate and allows me to make changes to data more efficiently.

**What do you dislike about Greenlight Guru Clinical?**

 Greenlight Guru sometimes still takes a while to load from the main page but it might have been our internet connection.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

Sometimes , other apps find it hard to look at data in a big picture and sometimes has a complex layout that it's hard to see data. When the system crashes, the tech support is quick to resolve the issue.

  ### 5. my own review of ggc as a study coordinator

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jenina Marie T. | research nurse, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 18, 2026

**What do you like best about Greenlight Guru Clinical?**

Shows what you’ve done
Tracks timelines and accountability
Documents follow‑ups and resolutions

**What do you dislike about Greenlight Guru Clinical?**

it can feel heavy and time- consuming at times.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

Greenlight Guru Clinical gives me a single source of truth. I know exactly where to find the current protocol, risk assessments, deviations, and approvals. This saves time and reduces stress—especially during monitoring visits or audits.

  ### 6. Using SMART-TRIAL as eCRF in clinical study

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2023

**What do you like best about Greenlight Guru Clinical?**

Even though the clinical study has been completed, SMART-TRIAL is a useful tool to monitor and store the data collected.

**What do you dislike about Greenlight Guru Clinical?**

As I said in my previous review, I don't see any specific drawback in SMART-trial software.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

SMART-TRIAL helped us in monitoring remotely two clinical studies, providing data in a structured way to use automatic routines to postprocess collected data. From a company perspective, this leads to a reduction of the hours spent in monitoring the study, without reducing the quality of the work done.

  ### 7. Greenlight Guru Clinical: User-Friendly, Useful for Recording Participant Data.

**Rating:** 4.5/5.0 stars

**Reviewed by:** betsabe r. | Clinical research nurse. Team leader, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about Greenlight Guru Clinical?**

Greenlight Guru Clinical is a very useful and user‑friendly system for recording participant data.

**What do you dislike about Greenlight Guru Clinical?**

I can’t think about anything at the moment.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

Greenlight Guru Clinical helps me and my team record participant data for research in a very efficient, quick way.

  ### 8. Excellent Improvement with the New Smart Trial

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2023

**What do you like best about Greenlight Guru Clinical?**

The new Smart Trial format is excellent and extremely intuitive. It is a significant improvement over the previous version, with smoother navigation and a much more user‑friendly layout. The updates clearly enhance efficiency and make the overall experience more enjoyable and productive.

**What do you dislike about Greenlight Guru Clinical?**

At this time, there are no specific areas for improvement. The platform is very clear, well designed, and easy to use, making it highly effective for clinical activities.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

More intuitive and easier then to teach colleague

  ### 9. Easy to Use, but AE Logs and IMP Medication Setup Need Improvement

**Rating:** 2.5/5.0 stars

**Reviewed by:** rory t. | Clinical Research Practitioner, Enterprise (> 1000 emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about Greenlight Guru Clinical?**

It is a very easy platform to interact with and allows more efficient EDC practice

**What do you dislike about Greenlight Guru Clinical?**

Completing AE logs, and implementing IMP medication information

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

Mobile  and useful EDC platform for clinical research that I deliver

  ### 10. My first EDC to work with and I am pleased with it.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Karol P. | Senior Research Data Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2023

**What do you like best about Greenlight Guru Clinical?**

There is an ongoing development but still need to allow raising queries on concomitant medication.

**What do you dislike about Greenlight Guru Clinical?**

Allow raising queries on concomitant medication.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

Greenlight Guru solves randomisation problems (provides randomisation module), traceability problems (audit trail).

  ### 11. Very intuitive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexia C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2023

**What do you like best about Greenlight Guru Clinical?**

Greenlight Guru is even more easy to use now and more intuitive 

**What do you dislike about Greenlight Guru Clinical?**

There is nothing I see to be improved at the moment. 

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

It makes the data entry much easier as before.

  ### 12. getting even better

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mohammed H. | Clinical Data Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2023

**What do you like best about Greenlight Guru Clinical?**

ease of use of the overall application from a technical aspect  

**What do you dislike about Greenlight Guru Clinical?**

more technical data and make it easier to update IMP data 

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

having an eCRF that works well for studies

  ### 13. Greenlight is user friendly and easy to navigate. Yes, my opinion after using it for last two years remains the same.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2023

**What do you like best about Greenlight Guru Clinical?**

It is easy to add collaborators, change permissions, setup notifications. monitoring and verifying data is also very convenient. 

**What do you dislike about Greenlight Guru Clinical?**

Would appreciate better interface, easy data filtering and exporting options  

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

It has become easy and convenient to capture clinical data using Greenlight Guru Clinical. It is also convenient to monitor quality of the captured data and generate data queries and update the data all on one platform.

  ### 14. Intuitive UI and Easy Study Builder That Just Works

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Greenlight Guru Clinical?**

Very intuitive User Interface and eas-to-understand study builder

**What do you dislike about Greenlight Guru Clinical?**

There could be more functionality for individually configuring specific studies. While the current features work perfectly for most common studies, we sometimes run into very specific cases where we need help from GG personnel.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

To assist both data management in building/validating the studies as well as keeping things simple for Data Entry.

  ### 15. User-Friendly, Straightforward, and Backed by Helpful Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katrina Camille G. | Clinical Research Nurse, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about Greenlight Guru Clinical?**

User friendly. Very straight forward.
Support is very helpful.

**What do you dislike about Greenlight Guru Clinical?**

Sometimes slow load times, excessive clicking

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

save and continue option and auto-population, auto formatting

  ### 16. Price vs Benefit = Happy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2023

**What do you like best about Greenlight Guru Clinical?**

improved that the speed of data entry stay consistent even when we reach high enrollment numbers 

**What do you dislike about Greenlight Guru Clinical?**

Support in tailoring study reports for reporting complex details of the study

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

Not having enough budget for eCRF and benefit of finding an affordable eCRF for virtual medical device companies.

  ### 17. very insightful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** November 15, 2023

**What do you like best about Greenlight Guru Clinical?**

precise guides available, easy to use. it is comprehensive, and supports is good too

**What do you dislike about Greenlight Guru Clinical?**

guides can sometimes cover vast range. maybe smaller guides will benefit

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

very informative quick tips where it would have taken a significantly longer time to resolve without greenlight guru

  ### 18. User-Friendly but Notifications Need to Be More Relevant

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about Greenlight Guru Clinical?**

User-friendly with a simple design, and it’s easy to view and follow queries.

**What do you dislike about Greenlight Guru Clinical?**

There are too many notifications, and a lot of them don’t feel specific or relevant to me as a user.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

I am not currently aware of the problems being solved

  ### 19. It is easy to use and comfortable to teach to staff

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2023

**What do you like best about Greenlight Guru Clinical?**

I wish I could use it in my new studies. I completed my studies that I use the Greenlight Guru with.

**What do you dislike about Greenlight Guru Clinical?**

Maybe it needs to be promoted so Sponsors will use this in studies.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

mostly data the I entered.

  ### 20. Simple EDC

**Rating:** 1.5/5.0 stars

**Reviewed by:** Anna Y. | Clinical Research Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2024

**What do you like best about Greenlight Guru Clinical?**

Ease of Implementation. There's not much else.

**What do you dislike about Greenlight Guru Clinical?**

Navigation is awful. While reviewing data for a subject, you have to go back to the list of subjects to go to the next visit rather than navigating within the subject. For monitors, there should be an option to "Review" but it appears there are only options to "Verify" which, in the Clinical Research world, alludes to "Source Documentation Verification" which is very different and a lot more involved than simply reviewing the data. For IRB submissions, it would be greatly beneficial to be able to download a data elements list that reflects all fields, including the dynamic nature of those fields, etc. Also, would like it if Greenlight Guru Clinical users needed to complete training module(s) prior to using.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

N/A

  ### 21. Clinical Data Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle D. | Data Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2023

**What do you like best about Greenlight Guru Clinical?**

The whole set up of the study. Implementing CRF creation, Validation rules, Show hide features... The whole build of the database. Once you know what you are doing everything flows in a simple way.  New features and improvements come out all the time, and a lot are due to input and feature requests from customers like me. So Greenlight Guru pay attention all the time to our needs and requests for certain features. The updates happen frequently so you don't have to wait too long.  The support team answer very quickly. There is a good email flow back and forth from support when needed.

**What do you dislike about Greenlight Guru Clinical?**

There are a few features that are a bit annoying but will hopefully be changed in future versions. Also, there has been a staff change and the response of the support is a bit slower and seem to be not as knowledgeable. (This may be due to the summer holiday season)

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

Creating EDC for our clinical trials. 
allowing eConsent
allowing notifications of AEs
Upload of files
Use of the FIle Vault for large files

  ### 22. User-friendly EDC system

**Rating:** 3.5/5.0 stars

**Reviewed by:** Gwen D. | Clinical Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about Greenlight Guru Clinical?**

As an administrator I like how easy it is to create custom roles and assign these to various collaborators. In addition, I  also use Greenlight Guru Clinical for data monitoring. The software allows us to customize our data capture to each study and site, build queries and perform a two step data verfication on each datapoint. We are able to integrate various aspects of our clinical trials, from study design to data collection, which helps streamline the process. The detailed training sessions were very useful to get started and the helpdesk has been helpful too.

**What do you dislike about Greenlight Guru Clinical?**

The built in dashboard is a bit limited. Currently, it summarizes the total per study of all sites combined. I would like to be able to see a dashboard for the individual sites with customized output.
Loading forms can at times be very slow, especially as more data is being added.
We've had quite a few participants struggle with the e-consent function.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

It ensures that we can do data collection and manage processing in compliance with regulatory requirements. It centralizes our clinical data collection, allowing easy access and management.

  ### 23. Greenlight Guru Clinical EDC Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kevin G. | Clinical Team Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about Greenlight Guru Clinical?**

Our company decided to use Greenlight Guru Clinical as the EDC to conduct our latest clinical trials. The onboarding process went smoothly thanks to the knowledgeable team. The platform itself is easy to use, although it does take some time to get used to. Greenlight Guru Clinical has a training feature that will allow you to become a trained user. We have been thoroughly impressed with the features offered on the platform itself– specifically the ability to schedule questionnaires to be sent out at a particular date and time. This is something we use on a daily basis. This has led to increased compliance from our subjects and decreased human error from the company side. Overall, the Greenlight Guru Clinical EDC has been easy to use and we would definitely recommend you consider it for future clinical trials.

- Kevin Grant, Otolith Labs

**What do you dislike about Greenlight Guru Clinical?**

The main downside we have noticed is regarding study amendments. We understand that an advanced study amendment should be conducted by the Greenlight Guru Clinical Support Team to ensure it is done correctly and accurately, however the process is a bit complicated.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

We do not currently have any problems that Greenlight Guru Clinical is solving for us.

  ### 24. A great tool when utilised correctly!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Josh T. | Clinical Research Associate II, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2023

**What do you like best about Greenlight Guru Clinical?**

The platform is stylish and user friendly for trial sites. The layout of the eCRF can be designed to be easy to follow and guide users through prompts. Therefore, sites tend  not require extensive user training or continous assitance when completing CRF's. The number of features available allows for mutliple options and routes when inputting the data, which can be tailored to trial specific data entry requirements.

**What do you dislike about Greenlight Guru Clinical?**

Although the platform is great for trial site data entry, a limitation is the reporting and monitoring capabilities. Currently it is difficult to create advanced data quality reports or set platform rules based on monitoriing e.g. form verification requirements or automatic system generated query design. However, it must be stated that the Greenlight Guru team have great customer support and are receptive to new idea's and implementation that will improve the platform.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

Greenlight Guru Clinical gives our team the ability and freedom to design eCRF's for the collection of clinical trial data across multiple sites with varying trial designs.

  ### 25. Great experience so far compared to the competition

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tomasz S. | Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about Greenlight Guru Clinical?**

From PM's perspective: Clean UX design, smooth experience, easy access & data exports. Amazing Support team! Anything can be done :) For me, it is very important to be available to study participants 24/7. GGC gives the opportunity to control the data in a split second after it was entered.

**What do you dislike about Greenlight Guru Clinical?**

I would like to be able to display more than 100 records per page and I would like the sorting to apply to all Subjects, not only those displayed on a given page. Such update would make my work much easier (especially when it will involve thousands of participants).

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

1. Fast and smooth data integration between fieldwork and data analysis. 
2. By electronically collecting data directly from study participants, we save a lot of time and can focus on management & enrollment strategy instead of constant data verification .
3. Big respect to the Support team!

  ### 26. Overall I enjoyed SMART Trial

**Rating:** 3.5/5.0 stars

**Reviewed by:** Nishat H. | Research Trial Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2023

**What do you like best about Greenlight Guru Clinical?**

The feature I like the best is how easy it is to pull reports from the data collected. This makes my job as trial manager a lot easier as I can easily pull relevant information out. Having a seperate section for queries raised is also very useful as it helps give an overview on who has completed their tasks.

**What do you dislike about Greenlight Guru Clinical?**

I think what was least helpful about SMART Trial was that a number of form templates were repeated - meaning that they had to be edited once the study was opened as not all forms were relevant. I think this couldve been solved by repeated testing in the set-up stage.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

It is the tool used to collect data for our trial and this benefits us as we will use this data to explore and publish findings from the trial

  ### 27. Greenlight Guru Clinical is an excellent tool for managing clinical studies

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dr Izabela P. | Senior Clinical Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about Greenlight Guru Clinical?**

Greenlight Guru Clinical is an excellent tool for managing clinical studies, offering a very user-friendly interface that's easy to navigate for both sponsors and recruiting sites. The platform provides great training resources, making it simple to get started, and the customer support is exceptional, with most queries resolved within 24 hours. 
The API is easy to integrate, and we successfully leveraged the platform as the backend for our app prototype used in our current clinical study. 
Overall, its user-friendly design, excellent support, and robust training resources make it a top choice for anyone looking to manage clinical studies effectively.

**What do you dislike about Greenlight Guru Clinical?**

However, there are a few areas where the platform could improve. Some recruiting sites encountered issues when inputting patient contact details for e-consent, so adding a patient self-registration option on the e-consent platform could be beneficial. Additionally, as a study owner, it would be helpful to have the ability to delete sites or study subjects directly, rather than needing to request assistance from a Greenlight Guru Clinical administrator.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

none

  ### 28. Greenlight Guru Clinical for GI-related Clincal Trials

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ariela S. | Clinical Operations Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2024

**What do you like best about Greenlight Guru Clinical?**

I like how willing the support team is to help resolve issues or override items in GGC. I also like that you can export specific data from studies.

**What do you dislike about Greenlight Guru Clinical?**

I wish you could combine studies when you export, allowing for further export customizations. I also wish you could run statistics within the program. Finally, I think it would be useful to have duplication functions beyond just individual questions; sometimes we want to duplicate sets of questions or data entries.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

We have scaled up our clinical trials to include many participants, this EDC system allows us to keep track of all participants and electronically send consent forms and questionnaires.

  ### 29. Great EDC

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shira B. | Senior Clinical Research Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 07, 2024

**What do you like best about Greenlight Guru Clinical?**

I find smart trial/Greenlight Guru to be very user friendly. It is so easy to keep track of queries and query resolution. It has made monitoring a much more efficient process, both for the study sites and for the study monitor. We have used other EDC's at our CRO and we all prefer smart trial/Greenlight Guru and we think the sites prefer it as well. The interface is user friendly and even inexperienced study sites are able to use the system easily.

**What do you dislike about Greenlight Guru Clinical?**

Nothing significant comes to mind. I have not used all features but I have not had issues with tthe features that I've used.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

I am not aware of any.

  ### 30. Easy to create surveys

**Rating:** 4.0/5.0 stars

**Reviewed by:** Katariina L. | Post-Market Clinical Follow-up Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about Greenlight Guru Clinical?**

Surveys can easily be created based on previous projects. The help is provided when needed.

**What do you dislike about Greenlight Guru Clinical?**

I encountered some small bugs when creating the survey but they where quickly fixed and if fixing was not possible, the alternative approaches were suggested from support.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

Some bugs along the project creation were discovered and they were fixed quickly. For example the language change button was not working as intended in a created survey. I hope that in the future they will improve the feature images as answer options. Would be nice to be able to add text as well in the options and then to also translate them.

  ### 31. Very effective system which also saves my organization money each year

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gary A. | Senior EDC Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about Greenlight Guru Clinical?**

Programming/coding is straightfoward. Help facility is very complete and useful. Help personnel are very responsive and provide clear explanations. Users find the system very intuitive to use. Saving my company a great deal of money annually.

**What do you dislike about Greenlight Guru Clinical?**

I've found some limitations as to what the system can do as compared with prior database development systems I've used. However, thus far I (with assistance from the help personnel) have been able to develop work-arounds for most of the issues I've come across.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

We use the system to develop databases to collect, validate and maintain the data from our clinical trials.

  ### 32. Greenlight Guru Clinical Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anurag P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2024

**What do you like best about Greenlight Guru Clinical?**

The platform seamlessly integrates various aspects of clinical trials, from study design and site management to data collection and regulatory compliance. This integration helps streamline processes, improve efficiency, and ensure high-quality data. Additionally, its user-friendly interface and robust analytics tools provide valuable insights and make it easier to track progress and identify potential issues early.

**What do you dislike about Greenlight Guru Clinical?**

Filters used does does automatically reset to default

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

Firstly, the platform significantly improves our data management and integrity. By centralizing all clinical trial data in one secure system, we can easily track, manage, and analyze data in real-time. This leads to more accurate and efficient decision-making.Secondly, Greenlight Guru Clinical streamlines our workflow and enhances collaboration among our teams. Its user-friendly interface and robust project management tools enable seamless communication and coordination, which accelerates our development timelines and reduces costs.

  ### 33. Great, efficient data management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2023

**What do you like best about Greenlight Guru Clinical?**

Overall, a very user-friendly efficient platform for in terms of ease of use and navigation. Easy visual way to see incomplete/complete data in visit forms, and makes it easy to communicate to members of the team regarding urgent patient safety queries and such.

**What do you dislike about Greenlight Guru Clinical?**

The lack of feature for seeing the overall visit forms for a participant. Navigating between visit forms for a single participant is a bit difficult, and hoping for improvement.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

Helping us track blood results; ranges are set by administrator and Greenlight Guru alerts the delivery team promptly for action, which is important for patient safety. Good visualisation of data which makes it easy to communicate and collaborate within clinical and data teams.

  ### 34. Easy to use for all parties involved in the study.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2024

**What do you like best about Greenlight Guru Clinical?**

We like that it is very customizable and that customer support is always very quick and helpful. It is easy to use for all parties involved in the study.

**What do you dislike about Greenlight Guru Clinical?**

It is not that easy to handle device accountability, which is very important for us as our device includes many components, some of which are discarded after use, some are used by other participants later in the study and some needs replacement during the study.

Addtionally, we really miss an ad hoc entry feature for participants. For our studies the participants need to enter data multiple times (2-25) each day, which we have not found a good solution for in CCG. Therefore, some of the PROs are still paper-based, which is unfortunate.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

GGC is preventing a lot of errors that would happen with paper-based CRF and PROs. Further, it ensures that the data is kept safe and easily accessible for monitoring and data valdiation purposes.

  ### 35. Running a multi-site study in the USA from Iceland

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jona Valgerdur K. | Clinical Evaluation and Investigation Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about Greenlight Guru Clinical?**

I have been running a multi-site study for the past eight months. Using Smart Trial has made my life and others involved in the study much easier. I monitor the study and am responsible for the overall project management of the trial. It is really helpful to monitor all the study sites with one log-in to Smart Trial and see how many subjects have been enrolled per site, if they have answered the questionnaires or not, and where they are in the study timeline. Good overview of adverse events. I know the LPIs also love having Smart Trial instead of paper forms. No need to have the subject fill out paper forms and then scan and send them. All data immediately in digital format is extremely helpful.

**What do you dislike about Greenlight Guru Clinical?**

Cannot think of any dislikes at the moment

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

Clinical data in digital format immediately. Much less paperwork is needed. More clinical study monitoring can be done online, and less travel is needed.

  ### 36. Easy to master, easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Erwin B. | Clinical Research Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2024

**What do you like best about Greenlight Guru Clinical?**

After the initial training by Greenlight Guru you have all the tools available to start building your own clinical trial in the software. The software is very inituitive to work with. In case you have any question, the support team is always available to help you. 

We succesfully used the software in a multicenter study with 10 accounts. So far we only recieved positive feedback from the clinical investigation sites.

**What do you dislike about Greenlight Guru Clinical?**

At the moment there are no aspects that we dislike. In case there are any, the support team actively listens to the feedback they get from their users. The software is often updated.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

By using the software we safe a lot of time/resources. Compared to other types of EDC systems we mainly safe time with configurating the software. Gicven the fact that the software is easy to work with, we spent a minimal amount of time in training the investigation sites.

**Official Response from Elisa Roata:**

> Thank you for your review, Erwin! We appreciate you took the time to do this! We are very happy to hear you and your team have used the system successfully and that you've received only positive feedback from the sites.

Should any suggestions for improvement arise, you are always welcome to share that with our support team!

  ### 37. feedback

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anouk  N. | junior researcher, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about Greenlight Guru Clinical?**

it is a good way to store eCRF data it works well and gives a clear oversight on what is done and what has to be done

**What do you dislike about Greenlight Guru Clinical?**

the unscheduled events are not that clear

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

in the unscheduled events it is not always clear where they are and how i can find them

  ### 38. Price/Performance/Compliance Triangulation on point

**Rating:** 5.0/5.0 stars

**Reviewed by:** Autumn L. | Clinical Affairs Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2024

**What do you like best about Greenlight Guru Clinical?**

I am able to adapt it to each of my clinical project

**What do you dislike about Greenlight Guru Clinical?**

When I hit a large number of data like over 800 patients, it slows down, the time to move to other subjects, other data points.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

Providing EDC that is compliant and  affordable so that we do not have use paper CRFs

  ### 39. GGC is extremely user friendly!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2024

**What do you like best about Greenlight Guru Clinical?**

The best thing about GGC is the e - consent function! It is extremley easy to use and very convenient. The customer support is also fantastic. It was very easy for our team to learn and admapt to this EDC system.

**What do you dislike about Greenlight Guru Clinical?**

The downsides of GGC are that there are a lot of features that our team could be using but we might just not kow what they are!

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

GGC is allowing our team to capture study data and export that data. They have been a great help in our team.

  ### 40. Practical, time saving, intuitive to use software for trials

**Rating:** 4.5/5.0 stars

**Reviewed by:** Giovanni S. | MD, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 07, 2024

**What do you like best about Greenlight Guru Clinical?**

The user friendliness is the top feature of this software

**What do you dislike about Greenlight Guru Clinical?**

Log in and patients display page, whereas the individual patient sheet is perfect and ready to use

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

Fast data entry and accurate tracking of progresses in the data collection process

  ### 41. Clinical research trial build

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristy B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2024

**What do you like best about Greenlight Guru Clinical?**

Greenlight Guru is very user-friendly.  The training sessions and academy are step-by-step and walk the user through every stage of a trial build.  Greenlight Guru enables users to query, monitor, and export data very efficiently.  Excellent customer support! Our clinical guru has been able to answer and resolve any questions during our form/process build.

**What do you dislike about Greenlight Guru Clinical?**

Building the forms and process is a huge commitment and requires a great deal of time from the building team. However, once it is built it can be copied for additional clinical trials.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

Greenlight Guru is solving our monitoring/query process.  Additionally, it captures an audit trail to ensure data  is entered according to GCP.  Data exports into excel is providing our analyst and statistician with clean and organized data.

**Official Response from Elisa Roata:**

> Thank you for your review, Kristy! I am happy to hear you enjoy our training sessions and Academy walkthrough videos. I'll make sure to share your kind feedback with our customer support and clinical guru team!

If you have any suggestions for improvement regarding form building or anything else, feel free to contact your account manager. We appreciate any and all suggestions.

  ### 42. Great learning experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Susan P. | Data Manaement Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2024

**What do you like best about Greenlight Guru Clinical?**

How simple the flow is, for entering data.

**What do you dislike about Greenlight Guru Clinical?**

Not being able to use some of the options in tables.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

We will be using GG in Colombia and the ease of use will be helpful in another country.

  ### 43. GGC is a good software for collecting Clinical data. Easy to set-up and user friendly for the Staff.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Silvia P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2024

**What do you like best about Greenlight Guru Clinical?**

Setting up GGC is simple, it doesn't require so much time to learn how to build an eCRF for a clinical study. 
Customer support is always available if you need help and they always reply quickly.

**What do you dislike about Greenlight Guru Clinical?**

Protocol deviations. The way of defining and highlighting protocol deviations within each patients is not detailed and leds to some misunderstandings.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

The informed consent form. Having the ICF electronically available helps avoiding a lot of mistakes at the Site.

  ### 44. a useful eDC - Greenlight Guru Clinical

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jinguo C. | Director of Immunology, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2024

**What do you like best about Greenlight Guru Clinical?**

straightforward, convenient, easy for a beginner

**What do you dislike about Greenlight Guru Clinical?**

when a wrong case number is created, it cannot be deleted.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

keep all sample and test info for a clinical trial

  ### 45. User Experience with Greenlight Guru Clinical

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2024

**What do you like best about Greenlight Guru Clinical?**

The interface and available features to use but definitely it could be better.

**What do you dislike about Greenlight Guru Clinical?**

First I would say about is, File Upload is the very traditional way to upload, no view file within the Greenlight Guru Clinical System in case reviewing the Lab Files, and it seems the same feature with File Vault as File Upload except for the upload size plus Greenlight Guru control on access is a bit not user friendly.
Secondly, there is no way for multiple Independent reviewers (Adjudicator) to set up a process separately to access and review files with randomized subjects 
Third, Setting up Permission is bit tedious when you have a long list of sites, hard to see which permission or sites I am under to choose. I have to count the column or row or minimize/zoom out the screen to see the access bars

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

Recording multiple data from different sites and in terms of queries, easy to work on

**Official Response from Elisa Roata:**

> Thank you for taking the time to review our system and provide constructive feedback. It is much appreciated.

EDITED: As of April 2024, it is possible to further customize the users and collaborator permissions. The new view makes it much easier now to see which permissions are allocated to whom.

We take customer feedback very seriously and since we cannot contact you directly, we encourage you to reach out to your account manager to further discuss your dislikes. The more details we receive, the easier it is for us to work on further improvements.

  ### 46. Great option for small companies

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Greenlight Guru Clinical?**

The cost makes it possible for even small companies to have a database. The forms are easy to design and when there is an issue, the support team is responsive.  The systems are compliant yet streamlined, and the fact that it is designed for medical device companies makes it easy to work with.

**What do you dislike about Greenlight Guru Clinical?**

Requires the sponsor to do the legwork that is normally included for a larger database (hence, the cost savings)

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

Gave us an option in between in-house data collection and a full scale EDC

  ### 47. The right EDC for any med tech product study!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alison M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2023

**What do you like best about Greenlight Guru Clinical?**

It is more straightforward with dedicated modules for med tech studies. A lot of the EDC systems have pharma applications in mind, which just bogs down a platform for med device studies that just don't need those modules. With GGC, it is easy to set up and allows us to utilize those medical device features, making study configuration and data entry easy. When the study configuration and data entry are easy, we have fewer mistakes and queries than when we used other systems!

**What do you dislike about Greenlight Guru Clinical?**

There are some features that would be helpful, especially for some types of studies where the IRB has specific requirements for ICFs. We'd like to see an informed consent process be more like signing a HelloSign document. This way we can just upload the document, place the signature fields (multiple if necessary!), and sign it that way.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

We used a paper-based system before. Since we're located in Europe and our clients have been located in Africa and the US, real-time data review was impossible. We had to add hours to our budget for a data entry tech to scan each CRF and upload it to a secure drive where we could review it. By switching to GGC, we're able to review in real time without having to be on-site for the entirety of the data collection. We've had less queries raised as well since we're doing data entry directly into the eCRFs and not on paper and then transferred to a system.

  ### 48. Good product for a variety of data collection activities

**Rating:** 3.0/5.0 stars

**Reviewed by:** Emma A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2023

**What do you like best about Greenlight Guru Clinical?**

The adaptability of the platform allows my company to use it in a variety of ways (i.e. study, survey, open access questionnaire) which helps us gather a variety of variable data. The language options also let us reach a much wider audience! The customer service and tech teams are also great at helping with any questions or fixing any issues found in a timely manner.

**What do you dislike about Greenlight Guru Clinical?**

Ease of use when setting up. I think it would be more helpful to be able to organize forms into folders and for the previous versions to remain hidden when using the search function. The process show rules are also a bit fickle and don't tend to follow a single line of logic. Also, not something I've worked on personnally, but it doesn't seem like the medical history form and the medications form connect. It would improve consistent terminology within patients to have the indication field for conmeds limited to the medical history input and "other" as needed.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

Reaching a large audience for data collection activities. The open access links and the translations make it easy to reach sources that would otherwise be unwilling to input data. The variety of study set up options also helps us collect variable data points!

**Official Response from Elisa Roata:**

> Thank you for your review, Emma! It's great to hear Greenlight Guru Clinical has helped you reach a wider audience with the Translation module, and has given you more flexibility with collecting data.

We also appreciate you took the time to provide feedback and share your ideas for improvement. Rest assured, this will be shared with our teams internally. If you have any other feedback in the future please share that with your account manager.

  ### 49. Great platform with solid technical support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2024

**What do you like best about Greenlight Guru Clinical?**

The technical support is very reactive and efficient.

**What do you dislike about Greenlight Guru Clinical?**

Sometimes it can be frustrating because some changes can only be performed by technical support. Also the form can only be modified by performing a maintenance. In other words, there is no way to develop a new version of the form offline, test it, and deploy it afterwards. You have to create a duplicate of your current form to check if the features you would like to implement is possible.

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

We need to have some metrics about how we are performing with our products.

  ### 50. Creating electronic case report forms for study

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about Greenlight Guru Clinical?**

It is very easy to set up the forms and they can be designed to collect specific information easily. The different question types make it really easy to set up questions in order to get the exact answers we are looking for which is really important for us. Also the use of validated questionnaires is very helpful as it makes setting the study up a lot easier.

**What do you dislike about Greenlight Guru Clinical?**

Sometimes we have not been able to do some things that would make things easier for us so we have had to use workarounds or change what we are doing. This involves sending specific information like codes to participants which hasnt always been easy or possible through GG Clinical

**What problems is Greenlight Guru Clinical solving and how is that benefiting you?**

We are using the EDC in order to collect data for our study



- [View Greenlight Guru Clinical pricing details and edition comparison](https://www.g2.com/products/greenlight-guru-clinical/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-12+00%3A40%3A46+-0500&secure%5Bsession_id%5D=d12c771f-cce6-4271-bb9f-5592cc37f085&secure%5Btoken%5D=0d7253f45e2154076631a6afac72c33909037e9797e3efdc5a451a027ce89b17&format=llm_user)

## Greenlight Guru Clinical Features
**Data Management**
- Cloud Security - Electronic Data Capture (EDC)
- Role-Based User Permissions - Electronic Data Capture (EDC)
- Query Management - Electronic Data Capture (EDC)
- Data Export - Electronic Data Capture (EDC)

**Clinical Study Support**
- eCRFs - Electronic Data Capture (EDC)
- Audit Trail - Electronic Data Capture (EDC)
- Data Capture - Electronic Data Capture (EDC)
- Randomization - Electronic Data Capture (EDC)
- Compliance - Electronic Data Capture (EDC)

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