1. [Home](https://www.g2.com/) 2. ... 3. [Food Software](https://www.g2.com/categories/food) 4. [Food Safety Management Software](https://www.g2.com/categories/food-safety-management) 5. [Smart Food Safe](https://www.g2.com/products/smart-food-safe-smart-food-safe/reviews) 6. [Smart Food Safe Claims vs Evidence](https://www.g2.com/products/smart-food-safe-smart-food-safe/claims-vs-evidence) # Smart Food Safe Claims vs Evidence This page compares marketing claims that Smart Food Safe makes on its own website with what real G2 users say in their reviews. Each claim's source link points to the page where it appeared. Claims are rated as follows: Supported when a clear majority of the reviewers who address it back it up, Disputed when a clear majority contradict it, and Mixed when reviewers are divided. Reviews that don't mention a claim are not counted. Last updated Oct 5, 2026 ## Claim: “Our application is capable of transforming any type of audit checklist to digital audit.” Supported by reviews. Most relevant reviewers describe customizable checklists, configurable internal audits, and the ability to enter varied documentary or plant processes, though one reviewer reports that the platform is sometimes not as adaptable as desired. - “permite personalizar los checklist según las necesidades del área” [Read Full Review](https://www.g2.com/products/smart-food-safe-smart-food-safe/reviews/smart-food-safe-review-11378280) - “con la dedicación correcta se puede ingresar cualquier proceso documental o de planta dentro de la app” [Read Full Review](https://www.g2.com/products/smart-food-safe-smart-food-safe/reviews/smart-food-safe-review-11370778) - “SFS is highly configurable for our needs. As we change our programs, SFS will adjust accordingly.” [Read Full Review](https://www.g2.com/products/smart-food-safe-smart-food-safe/reviews/smart-food-safe-review-11336340) - “En ocasiones no es posible adaptarlo tanto como quisiéramos” [Read Full Review](https://www.g2.com/products/smart-food-safe-smart-food-safe/reviews/smart-food-safe-review-11374842) Source: [https://smartfoodsafe.com/smart-audit/](https://smartfoodsafe.com/smart-audit/) ## Claim: “Onboarding fully the Smart Audit Management System can take as less as a week for most customers.” Disputed by reviews. Relevant reviewers describe onboarding and initial setup as tedious or complex, and one reviewer reports that configuring the Smart Audit module took about 2–3 months. These reviews consistently conflict with onboarding taking as little as a week for most customers. - “It took about 2-3 months of working with the development team and configuring the format that we would utilize for our internal audits (smart audit module).” [Read Full Review](https://www.g2.com/products/smart-food-safe-smart-food-safe/reviews/smart-food-safe-review-11336340) - “I'd say the initial onboarding process can be really tedious.” [Read Full Review](https://www.g2.com/products/smart-food-safe-smart-food-safe/reviews/smart-food-safe-review-13395825) - “One aspect that could be improved is the initial setup and user onboarding, which can feel complex for first-time users” [Read Full Review](https://www.g2.com/products/smart-food-safe-smart-food-safe/reviews/smart-food-safe-review-11444988) Source: [https://smartfoodsafe.com/smart-audit/](https://smartfoodsafe.com/smart-audit/) ## Claim: “Create a template from scratch using pre-defined templates from the audit library, clone an existing template employ the AI Generate option, or upload an Excel file.” Supported by reviews. Relevant reviewers describe customizable templates and the ability to create or duplicate forms, supporting the template-creation functionality. However, these reviews do not specifically address the AI Generate or Excel-upload options. - “mediante las plantillas que permite generar de forma personalizada” [Read Full Review](https://www.g2.com/products/smart-food-safe-smart-food-safe/reviews/smart-food-safe-review-11373255) - “permite personalizar los checklist según las necesidades del área” [Read Full Review](https://www.g2.com/products/smart-food-safe-smart-food-safe/reviews/smart-food-safe-review-11378280) - “El proceso para crear o duplicar formularios puede resultar tedioso” [Read Full Review](https://www.g2.com/products/smart-food-safe-smart-food-safe/reviews/smart-food-safe-review-11378280) Source: [https://smartfoodsafe.com/smart-audit/](https://smartfoodsafe.com/smart-audit/) ## Claim: “The configurable notification capability lets the user decide when and how a user needs to be notified for which actions by email, sms, or through the in-app notifications.” Mixed support from reviews. Reviewers report email reminders, automated alerts, and real-time alerts, supporting notification functionality. However, another reviewer says scheduled tasks lack automated alerts or reminders, and the reviews do not specifically establish user control over SMS or in-app notification channels. - “I appreciate the email reminders that notify me when documents have expired and when questionnaires are due.” [Read Full Review](https://www.g2.com/products/smart-food-safe-smart-food-safe/reviews/smart-food-safe-review-12166568) - “The automated alerts, customizable templates, and real-time visibility into food safety processes significantly reduce manual workload and help teams stay audit-ready at all times.” [Read Full Review](https://www.g2.com/products/smart-food-safe-smart-food-safe/reviews/smart-food-safe-review-11444988) - “I especially love the real-time alerts—they’ve saved us from potential issues more than once.” [Read Full Review](https://www.g2.com/products/smart-food-safe-smart-food-safe/reviews/smart-food-safe-review-11437485) - “I dislike that it doesn't have automated alerts or reminders when a task that is on a schedule isn't completed on time” [Read Full Review](https://www.g2.com/products/smart-food-safe-smart-food-safe/reviews/smart-food-safe-review-11442738) Source: [https://smartfoodsafe.com/smart-audit/](https://smartfoodsafe.com/smart-audit/)