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SMART Collect

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(1)3.5/5

Lending Institutions using traditional methods of collection, i.e. field or tele-calling, generally experience higher collection costs, higher customer escalations, and lower contact rates. SMARTCollect is a tool that uses Analytics and Machine Learning algorithms to predict customer behaviour and uses multiple digital channels to drive customers towards Digital Collections. The main goal is to increase the self-pay ratio for the lending organizations.

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