Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"not very user friendly, but has great functionality"
3.5/5
What do you like best about Smarsh?

This is by far the most trusted product in the space and has all the features I need it to. Review collected by and hosted on G2.com.

What do you dislike about Smarsh?

It is not very user friendly though. I hate that there are two different portals for service and for the actual product. The landing page for the product portal is very confusing. I have to look up how to use the features I need routinely. Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Verified User in Consulting
Enterprise (> 1000 emp.)
"It's amazing, nice tool"
5/5
What do you like best about Smarsh?

Ease to use, ease of integration. Nice support. Review collected by and hosted on G2.com.

What do you dislike about Smarsh?

Nothing. The tool exceeded expectations. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Great for working with minors and for work phones in general"
3/5
What do you like best about Smarsh?

It is great for working with minors and archiving that communication for safety and legal purposes. Review collected by and hosted on G2.com.

What do you dislike about Smarsh?

It is confusing to access and manage and I am constantly having to reconnect our social media accounts. Review collected by and hosted on G2.com.

CR
Christopher R.
Mid-Market (51-1000 emp.)
"Efficient, but advancement still needed"
3.5/5
What do you like best about Smarsh?

It allows me to more efficiently source out the results I want. Review collected by and hosted on G2.com.

What do you dislike about Smarsh?

The report downloading format could be better. Review collected by and hosted on G2.com.

Zach P.
ZP
Zach P.
e
"Privva has been a great experience."
5/5
What do you like best about Smarsh?

Ease of use, flexible platform that we could think of to not only help with general technology and vendor risk, but also with internal procesess. Review collected by and hosted on G2.com.

What do you dislike about Smarsh?

Not much, very happy using this for different applications throughout the organization. Review collected by and hosted on G2.com.

CS
Cathy S.
Chief Compliance Officer
Small-Business (50 or fewer emp.)
"Outstanding Product and Customer Service"
5/5
What do you like best about Smarsh?

Customer service is outstanding. The onboarding process is easy and not disruptive to business. Everything my company needs for Cybersecurity at one place. Review collected by and hosted on G2.com.

What do you dislike about Smarsh?

There are no downsides to using Smarsh Cybersecurity with Entreda Unify. Review collected by and hosted on G2.com.

BB
Brent B.
Director of Operations
Small-Business (50 or fewer emp.)
"Good email archiving system "
3.5/5
What do you like best about Smarsh?

Fairly easy to use once you have your screens set up. Lots of options of what to filter. Review collected by and hosted on G2.com.

What do you dislike about Smarsh?

Figuring out how to set up filters initially is a bit challenging. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Good Email Archiving"
4.5/5
What do you like best about Smarsh?

E-mail archiving system makes compliance review easy Review collected by and hosted on G2.com.

What do you dislike about Smarsh?

No real complaints about the software so far Review collected by and hosted on G2.com.