--- title: Smarsh Reviews meta\_title: 'Smarsh Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 28 reviews by the users' company size, role or industry to find out how Smarsh works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 28 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- ### Smarsh Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of Smarsh, highlighting smooth onboarding and seamless integration with robust features. [(10 mentions)](https://www.g2.com/products/smarsh-smarsh/reviews?filters%5Bsentiment_snippet%5D=2042276&qs=pros-and-cons#reviews) Users praise the **responsive and quality customer support** of Smarsh, enhancing their overall experience with the platform. [(6 mentions)](https://www.g2.com/products/smarsh-smarsh/reviews?filters%5Bsentiment_snippet%5D=2042291&qs=pros-and-cons#reviews) Users benefit from the **easy and accurate search functionality** in Smarsh, enhancing efficiency and compliance during audits. [(6 mentions)](https://www.g2.com/products/smarsh-smarsh/reviews?filters%5Bsentiment_snippet%5D=2232678&qs=pros-and-cons#reviews) Users value the **easy search function and seamless onboarding** , enhancing their daily use of Smarsh's features. [(4 mentions)](https://www.g2.com/products/smarsh-smarsh/reviews?filters%5Bsentiment_snippet%5D=2042282&qs=pros-and-cons#reviews) Users value the **efficiency of review processes** with Smarsh, simplifying compliance and enhancing communication management. [(3 mentions)](https://www.g2.com/products/smarsh-smarsh/reviews?filters%5Bsentiment_snippet%5D=2042281&qs=pros-and-cons#reviews) Users find the **learning curve steep** with Smarsh, requiring training and support for effective use. [(5 mentions)](https://www.g2.com/products/smarsh-smarsh/reviews?filters%5Bsentiment_snippet%5D=2232574&qs=pros-and-cons#reviews) Users face **poor customer support** from Smarsh, experiencing slow responses and inadequate assistance during critical times. [(4 mentions)](https://www.g2.com/products/smarsh-smarsh/reviews?filters%5Bsentiment_snippet%5D=2042280&qs=pros-and-cons#reviews) Users experience **slow performance** with Smarsh, causing delays in loading alerts and searching through data. [(4 mentions)](https://www.g2.com/products/smarsh-smarsh/reviews?filters%5Bsentiment_snippet%5D=2232732&qs=pros-and-cons#reviews) Users experience **insufficient training** , making it challenging to maximize the features of Smarsh effectively. [(3 mentions)](https://www.g2.com/products/smarsh-smarsh/reviews?filters%5Bsentiment_snippet%5D=2042284&qs=pros-and-cons#reviews) Users find the **interface not user-friendly** , struggling with navigation and the complexity of adding new users. [(3 mentions)](https://www.g2.com/products/smarsh-smarsh/reviews?filters%5Bsentiment_snippet%5D=2042289&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Smarsh ##### 1. Ease of Use Users value the **ease of use** of Smarsh, highlighting smooth onboarding and seamless integration with robust features. [ See 10 mentions ](https://www.g2.com/products/smarsh-smarsh/reviews?filters%5Bsentiment_snippet%5D=2042276&qs=pros-and-cons#reviews) See Related User Reviews ![🔒Afonso A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "🔒Afonso A.") 🔒A 🔒Afonso A. Enterprise (\> 1000 emp.) 4.0/5 "Effortless Reporting, But User Management Needs Improvement" What do you like about Smarsh? Easy to search and easy to create reports on what you need it. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Intuitive UI and Easy Policy Management, Needs More Customizable Email Reports" What do you like about Smarsh? Very easy and intuitive UI. Easy to navigate and also easy to view and edit the policies. Customer support is great too, very responsive and quality. ##### 2. Customer Support Users praise the **responsive and quality customer support** of Smarsh, enhancing their overall experience with the platform. [ See 6 mentions ](https://www.g2.com/products/smarsh-smarsh/reviews?filters%5Bsentiment_snippet%5D=2042291&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Intuitive UI and Easy Policy Management, Needs More Customizable Email Reports" What do you like about Smarsh? Very easy and intuitive UI. Easy to navigate and also easy to view and edit the policies. Customer support is great too, very responsive and quality. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Smooth Onboarding and Implementation" What do you like about Smarsh? The platform offers an easy search function, and I appreciated the excellent onboarding experience. The transition from sales to accounting, and then ##### 3. Search Efficiency Users benefit from the **easy and accurate search functionality** in Smarsh, enhancing efficiency and compliance during audits. [ See 6 mentions ](https://www.g2.com/products/smarsh-smarsh/reviews?filters%5Bsentiment_snippet%5D=2232678&qs=pros-and-cons#reviews) See Related User Reviews ![🔒Afonso A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "🔒Afonso A.") 🔒A 🔒Afonso A. Enterprise (\> 1000 emp.) 4.0/5 "Effortless Reporting, But User Management Needs Improvement" What do you like about Smarsh? Easy to search and easy to create reports on what you need it. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Smooth Onboarding and Implementation" What do you like about Smarsh? The platform offers an easy search function, and I appreciated the excellent onboarding experience. The transition from sales to accounting, and then ##### 4. Features Users value the **easy search function and seamless onboarding** , enhancing their daily use of Smarsh's features. [ See 4 mentions ](https://www.g2.com/products/smarsh-smarsh/reviews?filters%5Bsentiment_snippet%5D=2042282&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.0/5 "Feature-Rich and User-Friendly, But Requires Training to Master" What do you like about Smarsh? easy to use UI, lots of features, can archive lots of different platforms ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Smooth Onboarding and Implementation" What do you like about Smarsh? The platform offers an easy search function, and I appreciated the excellent onboarding experience. The transition from sales to accounting, and then ##### 5. Review Efficiency Users value the **efficiency of review processes** with Smarsh, simplifying compliance and enhancing communication management. [ See 3 mentions ](https://www.g2.com/products/smarsh-smarsh/reviews?filters%5Bsentiment_snippet%5D=2042281&qs=pros-and-cons#reviews) See Related User Reviews ![shivaraj k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "shivaraj k.") SK shivaraj k. Enterprise (\> 1000 emp.) 4.0/5 "Professional services reviewer" What do you like about Smarsh? Smarsh Professional Archive provides a robust information of communication channels like mails or any chat platform. We can work easily on surveillan JD James D. Small-Business (50 or fewer emp.) 4.5/5 "Good email archiving" What do you like about Smarsh? Setting Smarsh up was incredibly simple and quick. I'm currently still learning the product but it makes email review for compliance easier. Suppor ### 5 Cons or Disadvantages of Smarsh ##### 1. Learning Curve Users find the **learning curve steep** with Smarsh, requiring training and support for effective use. [ See 5 mentions ](https://www.g2.com/products/smarsh-smarsh/reviews?filters%5Bsentiment_snippet%5D=2232574&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.0/5 "Feature-Rich and User-Friendly, But Requires Training to Master" What do you dislike about Smarsh? a lot of the features are not easily explained, have to get training to really take advantage ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Reliable archiving solution with room for usability improvements" What do you dislike about Smarsh? The interface feels dated and is not as intuitive as it could be, which slows down everyday use. Some searches take longer than expected, and exportin ##### 2. Poor Customer Support Users face **poor customer support** from Smarsh, experiencing slow responses and inadequate assistance during critical times. [ See 4 mentions ](https://www.g2.com/products/smarsh-smarsh/reviews?filters%5Bsentiment_snippet%5D=2042280&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Took a hit and bounced back stronger..." What do you dislike about Smarsh? This isn't really product related per say but is adjacent to it. The merger between Telemessage and Smarsh was brutal on us. There was very little inf TW Tony W. Small-Business (50 or fewer emp.) 2.5/5 "Customer service is slow" What do you dislike about Smarsh? Customer service is slow. It took a while for customer service to get back to me, ##### 3. Slow Performance Users experience **slow performance** with Smarsh, causing delays in loading alerts and searching through data. [ See 4 mentions ](https://www.g2.com/products/smarsh-smarsh/reviews?filters%5Bsentiment_snippet%5D=2232732&qs=pros-and-cons#reviews) See Related User Reviews ![shivaraj k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "shivaraj k.") SK shivaraj k. Enterprise (\> 1000 emp.) 4.0/5 "Professional services reviewer" What do you dislike about Smarsh? Sometimes ProArc hangs to load the alerts which affects our daily volumes. The AI feature that is enabled in the system can improve providing more rel ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Reliable archiving solution with room for usability improvements" What do you dislike about Smarsh? The interface feels dated and is not as intuitive as it could be, which slows down everyday use. Some searches take longer than expected, and exportin ##### 4. Insufficient Training Users experience **insufficient training** , making it challenging to maximize the features of Smarsh effectively. [ See 3 mentions ](https://www.g2.com/products/smarsh-smarsh/reviews?filters%5Bsentiment_snippet%5D=2042284&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.0/5 "Feature-Rich and User-Friendly, But Requires Training to Master" What do you dislike about Smarsh? a lot of the features are not easily explained, have to get training to really take advantage ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Took a hit and bounced back stronger..." What do you dislike about Smarsh? This isn't really product related per say but is adjacent to it. The merger between Telemessage and Smarsh was brutal on us. There was very little inf ##### 5. Not User-Friendly Users find the **interface not user-friendly** , struggling with navigation and the complexity of adding new users. [ See 3 mentions ](https://www.g2.com/products/smarsh-smarsh/reviews?filters%5Bsentiment_snippet%5D=2042289&qs=pros-and-cons#reviews) See Related User Reviews ![🔒Afonso A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "🔒Afonso A.") 🔒A 🔒Afonso A. Enterprise (\> 1000 emp.) 4.0/5 "Effortless Reporting, But User Management Needs Improvement" What do you dislike about Smarsh? Adding new users is not easy and it needs their intervention. ![Olga S. H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olga S. H.") OH Olga S. H. Small-Business (50 or fewer emp.) 3.0/5 "Gets the Job Done, But Interface Needs Improvement" What do you dislike about Smarsh? not very user friendly interface. some of features are hard to find ![RAHUL K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RAHUL K.") RK RAHUL K. Student Mid-Market (51-1000 emp.) 3/11/2026 "Fast, Efficient Compliance Support with Strong Data Privacy Ethics" 4/5 What do you like best about Smarsh? Its provide fast and efficient way to fulfil the compliance need as well as help to maintain the ethics of data privacy for any organisation , frequently used Review collected by and hosted on G2.com. What do you dislike about Smarsh? Interactive Ui we can expect more , as it is keep on enhancing already , so have no issue as of now Review collected by and hosted on G2.com. What problems is Smarsh solving and how is that benefiting you? keep on maintaing the data for whenever required for compliance Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![shivaraj k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "shivaraj k.") SK shivaraj k. Prfoessional services reviewer Enterprise (\> 1000 emp.) 8/21/2025 "Professional services reviewer" 4/5 What do you like best about Smarsh? Smarsh Professional Archive provides a robust information of communication channels like mails or any chat platform. We can work easily on surveillance and compliance as required by the regulatory authorities of designated countries. The alerts are ingested on a daily basis in a system and can be picked up by the team and work on them as per individual time convivence. Review collected by and hosted on G2.com. What do you dislike about Smarsh? Sometimes ProArc hangs to load the alerts which affects our daily volumes. The AI feature that is enabled in the system can improve providing more relevant information on the alerts. Review collected by and hosted on G2.com. What problems is Smarsh solving and how is that benefiting you? The Smarsh Professional archive platform solves the regularity requirements set by the governing government bodies in surveilling the monitored platforms which includes emails and chat platforms. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 10/21/2025 "Smooth Onboarding and Implementation" 5/5 What do you like best about Smarsh? The platform offers an easy search function, and I appreciated the excellent onboarding experience. The transition from sales to accounting, and then to onboarding and implementation, was smooth throughout. Customer support was great and always available. I use the platform daily and i take advantages of all the great features such as the vast policy library. Integration was smooth and operations never disturbed. Review collected by and hosted on G2.com. What do you dislike about Smarsh? In my opinion, this issue is more of a widespread industry problem than something unique to Smarsh. There will inevitably be false positives when it comes to supervision. Review collected by and hosted on G2.com. What problems is Smarsh solving and how is that benefiting you? Smarsh is addressing a lexicon-specific issue that we experienced with our previous vendor. By leveraging AI and distinctive features, they are able to minimize false positives and concentrate solely on genuine compliance violations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Small-Business (50 or fewer emp.) 8/19/2025 "Reliable archiving solution with room for usability improvements" 5/5 What do you like best about Smarsh? Smarsh Professional Archive provides peace of mind by ensuring our firm’s communications are fully captured and stored in compliance with regulatory requirements. The system is reliable and integrates smoothly with email and messaging platforms, which reduces operational risk. I also appreciate that searches return accurate results, which is critical when responding to audits or internal reviews. Review collected by and hosted on G2.com. What do you dislike about Smarsh? The interface feels dated and is not as intuitive as it could be, which slows down everyday use. Some searches take longer than expected, and exporting data isn’t always as seamless as it should be. Customer support is generally responsive, but resolution times can vary depending on the complexity of the issue. Review collected by and hosted on G2.com. What problems is Smarsh solving and how is that benefiting you? Smarsh Professional Archive helps us meet SEC and FINRA compliance requirements by automatically capturing, archiving, and retaining all business communications. This reduces regulatory risk and provides an auditable record when examiners or internal teams request information. The platform makes supervision and review more efficient, cutting down time spent on manual tracking and ensuring nothing slips through the cracks. It ultimately provides peace of mind that our firm is both compliant and well-prepared for audits. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 8/19/2025 "Took a hit and bounced back stronger..." 4.5/5 What do you like best about Smarsh? I am more of a self-driven type of individual where I would prefer to read documentation, create and break and test my own work rather than rely on support or an implementation specialist a lot of the time. Smarsh has everything, they have the documentation and information for you to go as fast as you want, but also have the support there when you need it. The support team is one of the best in the industry, I would compare them to an "Apple-level" expertise on their product, which is uncommon in today's industry. The company took a hit with the data breach, but handled it extremely well and kept customers up to date. That's a proven trust that only adversity can show you. I trust Smarsh. Review collected by and hosted on G2.com. What do you dislike about Smarsh? This isn't really product related per say but is adjacent to it. The merger between Telemessage and Smarsh was brutal on us. There was very little information being shared and a lot of uncertainty during the time. We unfortunately were deploying a couple of services in the middle of it and it was confusing during onboarding on what we were trying to do. The self-service option is awesome, but when we were just starting out we needed a bit more assistance and it was tough to get it. In terms of the console and product itself, I would just say that for the iMessage capture you should think about virtualizing your Mac Mini's if you can to reduce costs and thus price for you customers. Review collected by and hosted on G2.com. What problems is Smarsh solving and how is that benefiting you? In my industry, compliance and regulations are of upmost importance, Priority 0. In that same lane, the capturing and securing of communications is the most important thing. With more and more options on how to collaborate and communicate with each other, I need a solution that is agnostic and adaptable in what it can capture on what medium. I could not do my job without Smarsh. At the same time, being able to deploy bleeding-edge technology that is compliant (such as iMessage capture) would both put my firm in a better regulatory position, as well as let me tell a story about how our firm is "tech forward" and "bleeding edge". So not only do I get to reduce the cycles that are needed to complete my work, I also look good by recommending and deploying Smarsh products. It's a symbiotic relationship. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![mayank g.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "mayank g.") MG mayank g. Senior Software Engineer Enterprise (\> 1000 emp.) 7/31/2025 "A useful tool for Risk and Compliance Evaluation" 4.5/5 What do you like best about Smarsh? The best part about Smarsh Vendor Risk Management is that the tool is very easy to use and is quite flexible. The tool helps in managing Risk management process related to third parties. Integration of the tool is smooth and it's user friendly. Review collected by and hosted on G2.com. What do you dislike about Smarsh? The only dislike about the tool is that the cost of the tool is higher as compared to the other solutions in the market. Also some challenges with their Customer Support. Review collected by and hosted on G2.com. What problems is Smarsh solving and how is that benefiting you? Smarsh Vendor Risk Management enables businesses to identify, assess and mitigate the potential issues, eventually reducing the risks associated with business operations. This is benefitting businesses since it helps in identifying risks that might involve data breaches, finance etc. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite KC Kellie C. Financial and Operations Principal Small-Business (50 or fewer emp.) 8/18/2025 "Great Product and Customer Service!" 4/5 What do you like best about Smarsh? I like the easy of navigation, and I really like the visual layout. Super easy to perform searches. Review collected by and hosted on G2.com. What do you dislike about Smarsh? It is still difficult to understand how policies and queues work (Smarsh employees act like it's very simple and that any one can grasp the concept and how to create them, but in reality is it much more difficult to understand and create.). Also, importing data, it would be nice to have more help with getting our external data into Smarsh (like Teams). Review collected by and hosted on G2.com. What problems is Smarsh solving and how is that benefiting you? Complying with our requirements for record retention and supervising communications. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite EG Emily G. Operations Director Small-Business (50 or fewer emp.) 3/11/2025 "Great platform that makes compliance easy!" 5/5 What do you like best about Smarsh? Smarsh is easy to use with lots of features that you can customize to meet your compliance needs. Onboarding and integration was super quick and painless. Any questions have been answered by customer support and have helped us customize our account to best fit our needs. Review collected by and hosted on G2.com. What do you dislike about Smarsh? Sometimes loading can take awhile if i am looking up a large amount of emails but that has never been a serious issue. Review collected by and hosted on G2.com. What problems is Smarsh solving and how is that benefiting you? -Storage space- we no longer have to print emails and keep physical copies - Random sampling decisions- sampling is much more straightforward and chosen for us Review collected by and hosted on G2.com. Show More 8/7/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AC Andrew C. Compliance Specialist Mid-Market (51-1000 emp.) 8/5/2025 "Extremely helpful once you understand the capabilities." 4.5/5 What do you like best about Smarsh? The system allows for various ways of locating specific emails should something be needed. Review collected by and hosted on G2.com. What do you dislike about Smarsh? Customer service can be lacking for system issues and they will refer to articles that rarely have the answers to the issue at hand. Review collected by and hosted on G2.com. What problems is Smarsh solving and how is that benefiting you? Prior to my employment, backup documentation and approvals were not always saved and were kept within emails. The ability to navigate emails with the search function has been extremely helpful. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Olga S. H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olga S. H.") OH Olga S. H. CFA Level II candidate Small-Business (50 or fewer emp.) 10/23/2025 "Gets the Job Done, But Interface Needs Improvement" 3/5 What do you like best about Smarsh? it does the work and generates reports sufficient for compliance Review collected by and hosted on G2.com. What do you dislike about Smarsh? not very user friendly interface. some of features are hard to find Review collected by and hosted on G2.com. What problems is Smarsh solving and how is that benefiting you? email archiving for SEC compliance. Review collected by and hosted on G2.com. 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