---
title: Smalution CRM Reviews
meta_title: 'Smalution CRM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Smalution CRM works for a business like yours.
aggregate_rating:
  rating_value: 3.0
  review_count: 1
  scale: '5'
date_modified: '2025-03-10'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---


# Smalution CRM Reviews
**Vendor:** Smalution  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 3.0/5.0  
**Total Reviews:** 1
## About Smalution CRM
Our Smalution CRM can be customized as per industry needs and already present across the globe, Smalution CRM has been well appreciated for being different as compared to the other CRM’s.




## Smalution CRM Reviews
  ### 1. Smalution

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 05, 2022

**What do you like best about Smalution CRM?**

We love all the help that Smalution has given us in areas where we did not know the business was struggling as much as it was. Examples are that they provide features like territory management, segmentation, marketing automation integration, document storage.

**What do you dislike about Smalution CRM?**

They only support in the language of English and as we have many international clients (80% of our base) it has become problematic and we have voiced this to the team.

**Recommendations to others considering Smalution CRM:**

Please consider they do not have translators.

**What problems is Smalution CRM solving and how is that benefiting you?**

Some problems are listed here: territory management, segmentation, marketing automation integration, document storage and many others. We are very happy considering the price is not too high.


## Smalution CRM Discussions
  - [What is Smalution CRM used for?](https://www.g2.com/discussions/what-is-smalution-crm-used-for)

- [View Smalution CRM pricing details and edition comparison](https://www.g2.com/products/smalution-crm/reviews?open_modal_url=%2Fproducts%2Fsmalution-crm%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fsmalution-crm%252Freviews%26source%3Dpdp_avatar&section=pricing&secure%5Bexpires_at%5D=2026-08-13+04%3A58%3A52+-0500&secure%5Bsession_id%5D=a03b308e-3f17-4472-87ce-1f8a4c92db12&secure%5Btoken%5D=3254fa03ffb22492a20544979bfc9856af8881b49e73f59f236b71a618caa898&format=llm_user)

## Smalution CRM Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management
- Contract/License Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics
- Email Management
- File Management
- Deal Management

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics
- Workflow Management
- Opportunity Management
- Sales Pipeline Management
- Reporting/Analytics
- Calendar Management
- Pipeline Management
- Content Management
- Communication Management
- Visual Analytics
- Template Management
- Predictive Analytics
- Document Management
- Channel Management
- Commission Management
- Field Sales Management

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support
- Third-Party Integrations
- Social Media Integration
- Customer Support
- Multi-Channel Social Integration

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation
- Mobile Access
- Lead Generation

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications
- Third-Party Integration
- Internal Chat Integration
- Collaboration Tools
- Prospecting Tools
- Real-Time Data

**Generative AI**
- AI Text Generation
- Generative AI
- Proposal Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Calendar/Reminder System

**Additional Functionality**
- Search/Filter
- Alerts/Notifications
- Data Import/Export
- Lead Capture
- Batch Processing
- Email Tracking
- Tagging
- Pipeline Reports
- Drag & Drop
- Segmentation
- Customizable Fields
- Role-Based Permissions
- Interaction Tracking
- CRM
- Document Storage
- AI Copilot
- Contact Database
- Referral Tracking
- Quotes/Estimates
- Multi-Channel Communication
- Lead Qualification
- Marketing Automation
- Email Templates
- Sales Reports
- Customer Journey Mapping
- Reminders
- Lead Scoring
- Data Security
- Customizable Reports
- Calendar Sync
- For Startups
- Performance Metrics
- Sales Trend Analysis
- For iPad Devices
- Customizable Templates
- Activity Tracking
- Reporting & Statistics
- For Mac Devices
- Landing Pages/Web Forms
- Lead Nurturing
- Gamification
- Prioritization
- Web-based Deployment
- Softphone
- Single Sign On
- Customer Database
- Event Triggered Actions
- Mobile App
- Email Sequences
- Customer Segmentation
- Lead Assignment
- For Small Businesses
- Live Chat
- Business Card/Badge Scanning
- Data Visualization
- Customer Social Profiles
- Social Promotion
- Monitoring
- Engagement Tracking
- Social Media Monitoring
- Customer Engagement
- Sentiment Analysis
- Brand Tracking
- Audience Targeting
- Workflow Automation

## Top Smalution CRM Alternatives
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,688 reviews)
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,242 reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,301 reviews)

